Laiye
laiye.com
Laiye is the pioneer of the Work Execution System, a business and technology framework built around synergy between human and digital workers. Laiye’s software brings together in one platform the disparate tools businesses use to carry out digital tasks, such as Intelligent Document Processing(IDP), Conversational AI, Process Mining, Intelligent Automation and others. In addition, Large Language Models and Foundation Models will be leveraged in the design and use-case creation process, which will speed up development and time to value for customers. Built on the premise of an open ecosystem, Laiye helps businesses optimize the technologies they already have in place. Laiye is the first company in its industry to commit to returning 100% of licence fees should agreed business outcomes not be achieved.
Ideta
ideta.io
Ideta offers a no-code platform that allows companies to easily create conversational assistants on numerous communication channels such as web pages, social media, instant messaging apps and more via API. The solution makes the creation of chatbots and the use of AI accessible to all. IDEATA's SERVICES * A no-code chatbot builder platform * A community management tool * A team at your service to create your conversational assistants * A 5 day training course about conversational topics and the creation of your first bot IDEATA's ADDED VALUE Ideta's platform is the only one that is collaborative, multi-NLP, scalable, in SaaS (or on premise) that allows you to create chatbots that are personalized, connected, multichannel and accessible. IDEATA's REFERENCES * Large accounts such as ESCP Business School, Alinéa, Biogroupe, Rennes Métropole, Orange Océan, BIC, Brandt group… * SMEs that need to adapt and automate their services in conversational form According to Salesforce and Gartner, 77% of consumers think that chatbots will transform their expectations of businesses in the next 5 years and 50% of businesses will be spending more on chatbots than on developing mobile applications in 2021.
Verloop.io
verloop.io
Verloop.io is the world's leading customer support automation platform. It helps businesses deliver delightful support experiences to their customers, across channels. Verloop.io's platform seamlessly delivers support across various channels, ranging from websites and WhatsApp to in-app and voice interactions. With a global trust from over 5000 brands, including prominent names like Decathlon, Cleartrip, and Nykaa, Verloop.io caters to enterprises and SMBs alike. Verloop.io's end-to-end solution sets us apart, offering a three-fold approach: 1. Initial Query Resolution: In the first phase of contact center interactions, Verloop.io employs AI support through both chat and voice. Verloop.io's conversational AI solutions efficiently handle most customer queries. 2. Human-Agent Support: As queries escalate to human agents, Verloop.io introduces Co-pilot for support—a powerful AI tool aiding human agents with accurate responses. The tool suggests responses to enhance agent efficiency. Leveraging speech-to-text and AnswerFlow powered by document cognition, agents can also leverage our generative AI powered tools like AI-summary, AI-Rephrase, AI-Expand, and AI-Tone Adjustment to ensure best responses and increased customer satisfaction. 3. AI-Powered Quality Analysis (QA): Verloop.io's Sparks offers the ultimate solution for Quality Analysts, automating call analysis using Generative AI. This ensures a streamlined process for continuous improvement. In addition to the above tools, businesses can use Verloop.io's bot builder- Recipes along with Smart block to easily begin their journey towards offering the best customer experience. In a gist, Verloop.io aims to simplify and elevate the customer support journey through innovative automation and AI-powered solutions
Rep AI
hellorep.ai
Rep AI is an AI-powered chatbot designed to enhance the shopping experience for customers in an eCommerce store. It was specifically built for Shopify and uses two AIs to provide shoppers with a personalised guided shopping experience. The Rescue Algorithm predicts when a shopper is about to leave the site, with an accuracy rate of 92%, and engages them in a conversation to bring them back. ChatGPT powers the conversational shopping assistant to handle all conversations, including product questions, checkout and recommendations. Rep AI understands natural language and idioms, thus making it ideal for big catalogue stores with complex queries. It can recommend complementary products for upsells and can handle multiple languages. Rep AI integrates with popular Shopify apps seamlessly, and requires no changes to the support stack. Merchants have reported increased Conversion Rates of up to 13%, Average Order Value increment of 20%, and an average sales increase of 9%. Rep AI provides customers with a tailored shopping experience, making it a game-changer for eCommerce sales. Brands such as Underoutfit have seen an exponential increase in their conversion rate. Rep AI offers a 30-day free trial and a 60-day money-back guarantee if the user does not get 10x ROI on their investment.
Trooya
trooya.com
Trooya is a cloud-based social media contact center that enables you to respond to customers, resolve their issues and earn their goodwill.
Kimola
kimola.com
Kimola is a ResTech company that offers SaaS products for research professionals. Kimola Analytics provides different aspects of a specific consumer audience’s lifestyle. These audiences are getting defined by users and generated by Kimola’s artificial intelligence engine. So that advertisers can understand where their audience hangout, what they watch on TV, which celebrity or influencer they like and how they differentiate based on their interests in seconds. Kimola Cognitive provides API services for developers to use our technology in their apps. These API services detects the language and emotions of a text block, extract entities and search within a large volume of unstructured text data.
Zavy
zavy.co
Right now, on social media, even great brands do more tactical advertising than brand building because it’s easier to measure. But people love brands when they do brand work that provides true connection, value and quality content, and tactical marketing performs better when it has a strong loved brand behind it. Most social media tools deliver a lot of metrics for a piece of content, but without a meaningful way to roll that up to a brand level or put that in the competitive context. Zavy provides marketers with the insights they need to understand how social media activity impacts their overall brand health. Zavy is for social marketers, to measure and improve their brand performance on social.
Uptolike
uptolike.ru
Uptolike allows you to set the buttons of social networks in one click.
Trendpop
trendpop.com
Trendpop helps you work faster and smarter. We aim to help any size and type of businesses: agencies, brands, music customers, and creators with trendspotting insight.
ProductPrime
productprime.io
ProductPrime is your reliable and user-friendly SaaS solution, thoughtfully developed by a webshop owner, for webshop owners like you. It's like having a friendly digital assistant, diligently monitoring your webshop and competitors, providing you with valuable insights to ensure your online store is always in top shape. ProductPrime's suite of tools includes: * Website Monitoring: Think of it as your website's health check-up. ProductPrime monitors uptime, speed, TLS validation, and carry out Lighthouse scans. ProductPrime'll keep an eye on your site's performance, so you can focus on what you do best. * Price Monitoring: Stay in the know with our competitor price monitoring feature. ProductPrime'll keep you updated on your competitors' pricing strategies, helping you make smart, informed decisions for your webshop. * Keyword Monitoring: Boost your SEO efforts with our keyword audit and position tracking. ProductPrime'll help you understand your keyword performance to attract more visitors to your webshop. * Social Media Analytics: Keep your finger on the pulse of social media trends and competitor activities. Leverage the power of social media to engage your audience and enhance your brand visibility. ProductPrime is more than a tool - it's a trustworthy partner, guiding you to webshop success. ProductPrime provides actionable insights, timely notifications, and tasks to keep your webshop running smoothly.
Pantoview
pantoview.com
Pantoview is a purpose-built competitive analysis tool for jewelry businesses to track and analyze competitors' growth and activities on social media. What makes Pantoview different? It’s easy to lookup 10-20 accounts to view their performance and activities. What if you want to dig deeper into the competitive landscape? The jewelry industry is so huge that you are not just competing against 10-20 businesses but thousands of others. Do you know all the competitors out there? Do you know which one of your competitors is trending this week or last month? Which product type is generating the most buzz? Which competitors have the most engaging content? How many competitors are running campaigns during holidays or at any given time? Who have the most successful campaigns? Pantoview monitors a huge selection of jewelry businesses around the globe, which helps you detect early signs of jewelry trends and stay at the forefront of the jewelry market.
Kuasar Video
kuasarvideo.com
Kuasar Video is an initiative that provides video solutions with artificial intelligence technologies and enables it to reach more audiences up to 1000% thanks to its products. Kuasar 1.1, using video data from industries advancements together to help retailers grow sales, attain new customers and retain existing ones by personalizing offerings through an in-depth understanding of their customers. Revealing the most accurate content for agencies and content producers, Kuasar 1.1 enables you to produce your content faster and cheaper.
Inflead
inflead.com
Inflead is at the forefront of Influencer Marketing intelligence, offering unparalleled precision and analytical efficacy. Inflead harnesses advanced science and technology to stay a step ahead in the Influencer Marketing domain. Inflead's platform serves brands, agencies, and media centers, providing a comprehensive suite of tools for influencer scouting, A.I.-driven analysis, campaign management, and competitive insights. With access to over 10 million profiles across platforms like Instagram, TikTok, YouTube, and Twitch, Inflead empowers our clients to discover, evaluate, track, and grow their influencer campaigns. Dive into our Data Lab to uncover market trends, analyze competitor strategies, and receive tailor-made reports.
Evolution360
evolution360.com
Evolution360 is a powerful and easy-to-use marketing software that provides you all essential data and analysis on your SEO, online ads and social media activities. Professionals worldwide are already using Evolution360 to get the full overview of their online performance and optimize their digital marketing. Additionally, Evolution360 collects all types of leads from your company's website, that can possibly be converted into sales, thereby giving you maximum profit out of your online presence.
Dyzio
dyzio.co
Dyzio brings your influencer relationships and multi-channel campaigns together in one place. Dyzio's platform will help you scale your in-house influencer marketing capabilities, reduce project management costs and take the pain out of campaign management and reporting. Why dyzio? * Simple multi-channel reporting at your fingertips. Dyzio can do all this for you - in 3 simple steps. Create dynamic reports that are always up-to-date and can easily be shared with colleagues and clients. * Build and manage your own private influencer database, so you and your colleagues can keep track of all your influencer details, rate their performance and invite them to collaborate on new campaigns. * Manage influencer campaigns at scale. Invite influencers to collaborate on your campaigns - share briefs, agree budgets and contracts and approve deliverables before they go live - it’s easy! * Easy influencer payments. Seamlessly pay influencers through our secure platform.
TrueSocialMetrics
truesocialmetrics.com
TrueSocialMetrics.com - is a social media analytics tool that measures the real value of Social Media activity for business and solves the problem of Social Media ROI. As a result you can easily understand in what social networks it’s reasonable to invest your money. Easy and accessible valuable analytics is our credo. True has such features (as for today): * All Social Networks in one dashboard *- Core metrics dashboard - measuring your SM strategy effectiveness and its value for business * Posts diagnostic - to realize which content engages your customers the most * Audience analysis - understanding the most powerful social influencers for your business to build relationship with * Competitive analysis - analyzing industry standards and top results among your competitors with no login credentials required to connect competitors' social media pages. * Campaigns analytics - analyzing the engagement fluctuations during your social media campaigns. Identifying competitors' campaigns and how they influence your pages performance. Custom Content Segmentation - segment and analyze data about each social media campaign by keywords, hashtags. Or select all posts with above average performance, or non-viral tweets or create whatever segments you could think of.
Chatrlyst
chatrlyst.com
Chatrlyst empowers Creator and Social agencies to focus on growth, not the grind. Our platform helps users save time and gives them the edge with competitive data insights drawn directly from social media comment sections.
Séntisis
sentisis.com
Sentisis a leading product in the Spanish-speaking market to understand Social Media& Internet conversations in Spanish, with more than 100 clients and a presence in Spain, Colombia, México, Perú, and the US. Sentisis has a semantic expertise with a technology that adapts to each industry (+40 prebuilt industries) and country nuances to extract actionable data.
Locowise
locowise.com
The Locowise team is passionate about social media analytics. Not your everyday "measurement for the sake of measurement" but numbers that help you perform better, get a deeper understanding of your fans and most importantly provide a platform for action. Every waking hour of every day the team at Locowise are looking to understand what would give you a better insight into your social media communities. We work hard to understand the dependencies each metric has upon the other, we delve deeply into the impact following each output would have and develop platforms to help you take action and measure effectiveness. Welcome to the home of social media reality. Staffed with some of the brightest most passionate people on our planet, the team at Locowise is committed to providing an unprecedented level of insight on your social media assets. We exist to make you more knowledgeable, smarter and equipped to take action.
SmartMetrics
smartmetrics.co
SmartMetrics Instagram Analytics solution that help business to grow of brand and increase social presence.
Relo Metrics
relometrics.com
Relo Metrics is an AI-powered sponsorship analytics intelligence platform that enables brands to track and optimize their sponsorship investments and powers teams and leagues with the insights they need to retain and grow revenue. The company tracks sponsor exposure across live broadcasts, social media, and streaming platforms, delivering actionable insights via a fast, single solution platform.
ListenFirst
listenfirstmedia.com
ListenFirst delivers the social analytics that you want today with the foundation for what’s essential tomorrow. With over two billion people on social media every day, it has quickly become the richest source of consumer intelligence. We capture every social signal and marry them with complementary sets of data (like sales and web analytics), driving critical insights that push your business forward. ListenFirst’s proprietary platform is the only one that analyzes thousands of brands across billions of consumer interactions over many years, allowing our clients to have a line of sight to solutions and patterns most businesses can’t see.
Palowise
palowise.ai
Palowise offers rich social media insights and analytics so that you can make intelligent decisions for your brands. We are constantly advancing through research and technological collaborations to gain a greater understanding of human behavior in the digital ecosystem. Palowise began its journey in 2008 with the creation of Palo.gr, a news aggregation platform that uses advanced algorithms to gather news from Greece, Romania, Bulgaria, Serbia, Cyprus, and Turkey. In 2015, to further our commitment to innovation and growth, we launched PaloPro. A SaaS-based platform was then developed that provides detailed, customized analytics and insights from social media and web mentions. To increase scalability and expand our data sets, we rebranded as Palowise in 2023. With broader and deeper data sets realized through our global growth, Palowise’s unique advantage is our deep understanding of local cultures and languages on a granular level.
MirrorWeb
mirrorweb.com
MirrorWeb delivers a unified communications surveillance platform. We support firms in meeting the record-keeping requirements imposed by the SEC, FINRA, FCA and MiFID. The platform captures all electronic communications including email, social media, websites, instant messaging, SMS and WhatsApp. The user can monitor and supervise all communications, as well as apply lexicon policies, export content and refine searches.
Midesk
midesk.co
The Midesk platform helps organisations cover their key operational market intelligence activities, from data collection to insight distribution. Extract meaningful data from the media noise, understand customers, monitor competitors, store and visualise market data in reports, find new business opportunities, and finally, reduce the market intelligence-related workload by up to 80%.
Datalyticx
datalyticx.ai
Datalyticx solutions provides greater accuracy of understanding the voice of customers through all digital channels. Helping brands turn their customers feedback into valuable insight
Wordnerds
wordnerds.ai
Wordnerds is a UK-based SaaS company whose mission is to teach computers to read—and genuinely understand—language. 80% of the world’s data exists in the form of unstructured text. Big businesses are bombarded daily by millions of tweets, emails, webchats, online reviews, survey results, CRM-entries, news articles and forum posts written by, for and about them. But language is weird, unpredictable, colloquial, fluid, sarcastic and entirely dependent on context. It’s hard to make sense of and, for most organisations, totally invisible.
Performline
performline.com
PerformLine is a leading provider of compliance technology that empowers organizations to mitigate regulatory risk across their sales and marketing channels, including the web, calls, messages, emails, documents, and social media. PerformLine automates the path to discover, monitor, and mitigate consumer protection risks and ensure brand safety. The PerformLine SaaS platform features full workflow capabilities, real-time analytics, remediation, monitoring, and archiving while providing significant time and cost savings by automating compliance activities across channels and departments.
Mainstay
mainstay.com
Mainstay is the student engagement platform that’s powered by behaviorally intelligent chatbots. It is purpose-built to positively influence students and guide them throughout their academic journeys. Hundreds of higher education institutions and college access networks have partnered with Mainstay to support 5 million students. With a research-backed approach to student engagement, AdmitHub is proven to close equity gaps, boost enrollment, and improve retention. Mainstay's AI knowledge base maps more than 4 million student questions to accurate answers across 10,000+ topics. Insights from these interactions empower colleges and universities to effectively drive positive student outcomes through empathetic conversations and proactive nudges.
Chotam
chotam.io
Chotam alerts users for comments made on social media posts and advertising posts. Notifications allow users to track potential customer's comments on competitors' posts.
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