W3Dart
w3dart.com
W3Dart is Visual feedback tool that makes website bug reporting easy. Save 20% of your time on your Website feedback and Bug tracking.
errsole
errsole.com
Errsole Cloud is a bug-tracking solution that helps streamline logging and debugging for Node.js live apps. The platform offers various functionalities such as error tracking, slow request logging, and centralized logging. Errsole also provides real-time error notifications and daily summaries via Email or Slack. Additionally, the solution helps developers debug live applications directly from their web browsers. It is designed for server environments and provides several features, including root cause analysis, real-time notifications, and collaboration tools.
Bugpilot
bugpilot.com
Bugpilot helps SaaS teams get rid of user-facing bugs faster. With Bugpilot, Customer Support and Engineers get all the details they need to understand, troubleshoot, and fix bugs in seconds. Thanks to our AI-powered autopilot, even non-technical people can understand what's wrong. ### Get **the details** Customer Support can instantly understand what's going on on the end users screen, without asking any questions, or waiting for them to respond; thanks to Bugpilot's Smart Session Recording, everyone in the team gets screen recordings and loads of technical details whenever a user starts a conversation with Customer support. **Automate boring tasks!** If you and your team are still manually filling bug reporting forms, arguing over missing details, having pointless “works on my computer” conversations, and asking your users to send you screenshots, then Bugpilot is for you. Bugpilot provides an industry standardized report that always has everything you and your team need. ### Understand what's wrong in seconds Everyone on the team can tell what’s wrong just by looking at a Bugpilot report for 5 seconds; our AI-powered autopilot highlights potential issues in page and user’s environment; obscure problems caused by Ad Blockers, slow internet connections, proxies, are a thing of the past. All in one page: video recording; clear steps to reproduce; console logs and network activity. **Understand what's wrong in seconds** Everyone on the team can tell what’s wrong just by looking at a Bugpilot report for 5 seconds; our AI-powered autopilot highlights potential issues in the page and user’s environment; points out obscure problems caused by Ad Blockers, slow internet connections, proxies, are a thing of the past. All in one page: video recording; clear steps to reproduce; console logs and network activity. ### Make your team more efficient Spend less time on bugs. Engineers can start fixing problems right away, with all the details nicely formatted in a standard bug report format. No single detail will ever be missing again: Engineers will save hours of conversation and cut the back-and-forth with end-users and customer support. With Bugpilot’s flexible API you can collect all the additional information you need, such as application version, release date, and any user information.
zipBoard
zipboard.co
Visual review, approval, and issue tracking for digital content. Markup, record screen and collaborate faster. Sign up for free!
Scout APM
scoutapm.com
Scout APM is application performance monitoring that streamlines troubleshooting by helping developers find and fix performance issues before customers ever see them. With real-time alerting, a developer-centric UI, and tracing logic that ties bottlenecks directly to source code, Scout APM helps you spend less time debugging and more time building a great product. Quickly identify, prioritize, and resolve performance problems – memory bloat, N+1 queries, slow database queries, and more – with an agent that instruments the dependencies you need at a fraction of the overhead. Scout APM is built for developers, by developers, and monitors Ruby, PHP, Python, and Elixir applications.
Reactflow
reactflow.com
Reactflow highlights visual and logical reasons why your visitors are not turning into customers and ensure a seamless sales funnel to gain faster ROI. Reactflow playback your customer's activity recordings as a video, Compile Heatmaps, Funnel Analytics, Bugs, Console Logs and provide feedbacks which helps you to understand customer's pain points, solve them and produce outstanding flows.
Keypup
keypup.io
Keypup's SaaS solution allows engineering teams and all software development stakeholders to gain a better understanding of their engineering efforts by combining real-time insights from their Git (GitHub, GitLab and Bitbucket) and/or ticketing systems (Jira, ClickUp and Trello). The solution integrates multiple data sources into a unified database along with a user-friendly dashboard and insights builder interface. Keypup users can customize tried-and-true templates (including DORA Metrics, Cycle Time, Software Delivery, Process Quality, Audit and Compliance, Developers' Productivity and more) or create their own reports, insights and dashboards to get a full picture of their development operations at a glance, tailored to their specific needs.
Sifter
sifterapp.com
Tracking Bugs & Issues Should Be Easy. Overly complex issue tracking software makes work hard. Sifter helps software & site development teams focus on doing what matters.
Gainsight PX
gainsight.com
The Most Customer-Centric User Analytics And Product Engagement Platform. Gainsight PX enables you to deeply understand what users are doing in your product, collect feedback, and create in-app engagements like walkthroughs and guides to drive onboarding and adoption.
Session Rewind
sessionrewind.com
Optimize your web experience with video recordings of user behavior. Accurately record every session and issue for just $14/month.
Snowplow
snowplow.io
Snowplow BDP (Behavioral Data Platform) generates, governs and models high-quality, granular Behavioral Data, ready for use in AI, ML, and Advanced Analytics applications. When integrated with other tools from the modern data stack, Snowplow can power a wide variety of advanced use cases, allowing organizations to drive significant business value with behavioral data. Snowplow’s unique, open source architecture enables data teams to take full control and ownership of their data and infrastructure, without vendor lock-in or a prescribed view of how the data should be collected, modeled or used. Built to empower data teams to capture and operationalize behavioral data at scale, the quality, flexibility and granularity of Snowplow behavioral data is what sets our technology apart.
Fullview
fullview.io
Experience seamless, zero-download co-browsing built for modern customer support teams. Fullview enhances phone support and cuts resolution times with easy web screen control and sharing. Key Fullview benefits: * Cut resolution time by leading customers directly on-screen with top-tier co-browsing * Quickly identify bugs and issues by recording and analyzing user sessions * Troubleshoot effortlessly with console logs, error data, and device details * Leverage AI for insights like sentiment analysis and call summaries Fullview integrates with tools like Intercom, Zendesk, and Salesforce for direct co-browsing from support tickets. Trusted by fast-growing companies and Fortune 500s. Other features: * No-download co-browsing with chat, screen sharing, and annotation tools * Schedule cobrowsing calls for later * Inbound cobrowsing feature (users can request you start a session with them) * Automatic detection of user frustration signals (like rage clicks) * AI-generated transcripts and summaries * Customizable privacy controls
FullSession
fullsession.io
FullSession helps companies understand how their customers interact with their website through a comprehensive digital experience platform. We provide you with the necessary tools to identify user friction points, drop outs, and see insights behind every user interaction with your website. FullSession provides a session replay solution and interactive heatmaps to understand digital interaction along with customer feedback targeted widgets to eliminate the guess work; helping our customers to achieve the perfect digital experience.
NPAW
npaw.com
NPAW is proud to present its Suite of analytics solution. A powerful, intuitive, and real-time video and application analytics platform that is set to revolutionize the video intelligence industry, allowing OTTs, Telcos, Media Companies and Broadcasters to translate billions of data points into actionable business insights for them to monitor, analyze, and capitalize on, all while their users are watching. In the rapidly developing streaming industry, businesses providing content to users are faced with a serious problem: the lack of visibility over a prohibitively complex content delivery chain. How can they react to user frustration if they don’t know what has gone wrong? How can they respond to developing trends in consumption by device if they don’t have access to this data? NPAW Suite gives video providers the comprehensive overview of their end-users’ streaming experience in real time, integrating with players to get the raw data that matters, and translating it into customizable and easily readable dashboards that not only provide businesses with all the data they could need, but also allow them to understand and act upon it in a meaningful way. The challenge we had was to develop an evolution of our product which could convert extremely complex information into a visual design system intuitive enough to allow clients to identify, create, and stack their own patterns of KPIs, metrics, and dimensions based on the data for their individual service. By working closely with clients and always iterating towards a better version of our product, we were able to create a visual design language simple enough to enable users to obtain the data visibility that they need.
Aiveo
aiveo.ca
A simple issue tracker that can be customized to fit your team's unique process. From planning, to working, to reporting, Aiveo has you covered from the beginning to the end of your project. Aiveo is a simple, customizable issue tracker for teams of all sizes.
Owltics
owltics.com
We have built a B2B application to help your team report bugs faster with just 2 clicks. For every bug, we capture logs like Console, Network, Events, Local storage and Device info. These logs can be sent to Jira/Slack. With this data now developers can fix bugs faster. Who is this for? -QA engineers to report more bugs -Developers to debug without pain -Support/Customer to make customers happier -Product managers to ship faster https://owltics.com/
LogMill
logmill.io
If you're a developer, tester, or member of a customer support team, LogMill is your new best tool. LogMill uses smart sensors to monitor the health of your app and notify you when any errors are found, letting you act quickly to fix it. Support for team use and role-based access enables smooth cooperation in a team, while Simple Mail Transfer Protocol means the logs come directly to you. All the information you need will be in one place, grouped for ease of parsing. Get started for free with our 30-day free trial.
Disbug
disbug.io
Disbug is a chrome extension that lets you record screen with voice narration and post to jira along with technical logs with a click of a button. From QA to fixing, save huge time involved in bug fixing. Easier for testers, efficient for developers!
Shakebug
shakebug.com
Shakebug is the bug and crashes reporting tool which is also known as an issue tracking tool that allows developers to see the bug and crashes. The tool will help developers to eliminate the difficult and time-consuming task of bug & crash reporting.
Launchable
launchableinc.com
Launchable's Intelligent Test Failure Diagnostics resolves conventional bug triage obstacles by pinpointing and concentrating on the most critical issues. Think of Launchable as your AI co-pilot for streamlining the process of identifying, categorizing, and handling test failures, ultimately expediting your bug triage workflow. The Intelligent Test Failure Diagnostics provides a comprehensive perspective on test sessions, whether you're looking to cluster related failures, detect recurring issues, or monitor test patterns. Take the pain out of bug triage with Launchable: https://www.launchableinc.com/topics/intelligent-bug-triage/ Launch fearlessly. 80% of software tests are pointless. Launchable is the Dev Intelligence Platform layer that shows you the 20% that matter most. Launchable speeds up the development feedback loop by solving shipping challenges with data-driven testing insights and actions. Through machine learning, Launchable optimizes CI pipelines by identifying and running tests with the highest probability of failing and tracking test suite insights to cut wait times for developers. Leading Fortune 100 brands rely on Launchable to deliver more features faster by testing what matters. Launchable’s Predictive Test Selection uses machine learning to select the right tests to run for a specific code change. This unlocks the ability to run a much smaller set of tests at various points in your software development lifecycle, accelerating delivery. With Predictive Test Selection, Launchable actually tells your test runner exactly which tests to run based on the changes being tested. Launchable also analyzes your test data in aggregate to surface Test Insights. You can use this information to improve the health of your test suite and get the maximum value out of your test runs.
Gleap
gleap.io
Your all-in-one customer feedback tool for apps and websites. Fix bugs 10x faster with detailed reports, connect with your users one-on-one, discover what your users really want with feature requests and surveys.
Dashbird
dashbird.io
Monitor serverless apps on AWS. See into your serverless applications. Deliver perfect user experiences with real-time visibility, alerting and troubleshooting for applications built on AWS Lambda. Dashbird allows you to develop faster and operate production workloads with confidence with no code changes. Full observability covered for AWS services: Lambda, API Gateway, DynamoDB, SQS, ECS, Step Functions, Kinesis, HTTP API Gateway, RDS, SNS, OpenSearch, ELB.
QA Touch
qatouch.com
QA Touch is a sophisticated test management tool for QA teams all around the world. We believe in making your work easy and providing everything you need on one platform. With our all-inclusive Test Case Management tool, expediting testing and projects will be a piece of cake. QA Touch offers a natural and intuitive method of execution. We know it’s annoying to adjust to new processes and have crafted a tool that adapts to your systems and way of work. Allocating and tracking issues is a built-in function that allows you to post an issue while running a test case, eliminating the need to transfer between software. It’s never been easier to copy and move the test cases from one project to another, or between the modules within a project. The tool has been crafted to help level the playing field and offer companies a means to truly compete with the giants in their industry, without burning a hole in their pockets. With QA Touch, enjoy: 1. A single, common repository for all your test assets. 2. Enterprise features include project productivity and Audit logs to track your working progress and project. 3. Managing Issues made easy with Seamless two-way integration with JIRA 4. Microsoft Azure boards to make your project management easier than ever. 5. Made Test management a cakewalk with our intuitive features like the option to pin the project, Status updates, help, logs, and reports right from the dashboard. 6. One point is Integration with Jenkin to do all the CI/CD activities 7. Handy QA Touch-Cypress reporter integration to sync your cypress.io automation test results to QA Touch. 8. Easy-to-use Reporter for end-to-end free and open source automation tool Test Cafe. 9. Leverage QA Touch Boards to make agile project management more effortless. Boards Organize, Customize, Visualize, and Track the trails of your work. QA Touch offers an affordable test solution with straightforward capabilities for creating test cases, bundling test suites, performing test runs, third-party tool integrations, and generating flawless test Reports, Requirements, In-built Bug-Tracking, Mind Maps, Boards, Performance and people can manage their testing operations from a single interface (Dashboard). Users will like the vast array of user-friendly features available, which range from mapping and developing test cases to tracking the team's actions. QA Touch promotes excellence in the delivery of high-quality projects.
Embrace
embrace.io
Embrace empowers engineers to manage the complexity of mobile to build better, bolder experiences. At a time when mobile is more crucial than ever, teams often face fragmented solutions, missing data, and an inability to surface issues. With Embrace, engineers can identify and prioritize the impact of any issues with detailed technical context and resolve them instantly. By eliminating guesswork, Embrace illuminates opportunities to perfect performance and build the best experiences possible.
Essembi
essembi.com
Essembi is the software innovation hub that helps software companies accelerate their innovation cycle to become a leader in their market. In today’s fast-paced software world, the pressure to build great software is higher than ever. The speed of your software innovation cycle plays a pivotal role in your success. The successful industry leaders are often those with the fastest software innovation cycle - rapidly collecting valuable feedback, making informed decisions on new product features and delivering high-quality product updates faster than their competitors. Essembi helps software teams speed up their software innovation cycle by delivering the functionality to manage the cycle in one system. When your product management, development, customer support, sales and marketing teams seamlessly collaborate on a single platform, everyone wins - your customers get features faster, your product grows faster and your business scales faster.
APTANIA
aptania.com
Our Customer Data Platform (CDP) provides a centralised approach to managing your data through an easy to use, intuitive interface. Underpinned with a data model which allows for core business data to only be stored once prevents the need for complex integrations across many different systems or products. We store CRM, email marketing, transactional and web analytical data in one system. This data combined provides our customers with powerful segmentation and analytical services.
Toonimo
toonimo.com
User Experience Made Easy, for Everyone. Toonimo is a leading Digital Adoption Platform for enterprises who streamline the efforts for internal employee training and customer onboarding initiatives. For organizations that want to help bolster user adoption of new or currently used software solutions, but don’t want to force employees to sit through hours of eLearning modules or read user manuals, Toonimo offers powerful tools to add learning right into a layer on top of the software in real-time, allowing users to learn by doing, and fulfill tasks on the fly. Toonimo places the trainer next to you at the point of need using text bubbles, effects and audio creating an impactful self-serve environment. The result is a dramatic rise in user adoption, internal training cost savings enterprise wide, higher employee morale and increased efficiency fulfilling tasks. Use Cases : - Employee training - Onboard new customers - Reduce customer support - Improve website conversion - Change management Main Features: - Real time human voice guidance - Rich media effects - Step-by-step Walkthroughs - Self-service editor - Multi-language support - A/B testing - Reporting and analytics And much more...
Lightrun
lightrun.com
Named 2021 Gartner Cool Vendor, Lightrun builds an IDE-native observability & debugging platform that enables developers to securely add logs, metrics and traces to production and staging environments in real time, on demand. No hotfixes, redeployments or restarts required. Developers use Lightrun for multiple code-level observability needs, including: * Code-level alerts (Java, Node.js, Python, .NET) * Feature verification * Testing / debugging in production * Troubleshooting cloud native apps, Serverless, and more * Log optimization capabilities through a Log Optimizer(TM) By eliminating the need to reproduce bugs locally or issue a new software version for adding new logs or metrics to troubleshoot production issues, Lightrun's customers consistently reduce their MTTR by up to 50-60% and significantly improve development productivity. Issues that used to take 1-2 weeks to mitigate now take our customers on average less than an hour to solve. Lightrun empowers our customers' developers by eliminating the need for costly developer lifecycle operations like reproducing locally, or issuing a new software version just for adding new logs or metrics. Our customers, running petabyte-scale workloads with QPS in the high 100Ks across thousands of production servers, include companies that reach 44.5% of the internet's population and major, publicly-traded cybersecurity companies.
Ybug
ybug.io
Ybug simplifies receiving visual feedback and bug reports from your website users or testers. Provide your users/testers with a Feedback Widget or Browser extension and allow them to send feedback along with annotated screenshots. Ybug automatically captures some browser environment info, javascript console and other metadata. Do you already use a project management tool, team chat or customer support service? No problem! Ybug integrates with many 3rd party apps such as Asana, Basecamp, GitHub, GitLab, Teamwork Projects and many more.
Atatus
atatus.com
Simple and Affordable Full Stack Observability Platform. We provide full-stack monitoring with actionable, real-time insights to diagnose and fix your web and backend apps. Find performance bottlenecks using unified monitoring and start optimizing your app to deliver the best digital experience to your users.
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