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Penbox is a secure online platform that allows insurance customers to submit required documents easily, improving efficiency and compliance while enhancing satisfaction.
When your customer interacts with your insurance company or broker office, more than 80% of interactions end up with you requesting additional information or documents. This leads to your customer and employee trying to complete the process with a ping-pong of emails. Our secure platform provides a convenient link that allows customers to easily submit necessary information online, directly from their desktop or smartphone. Penbox doesn't just improve the efficiency of your exchanges with customers; it also ensures compliance with GDPR regulations and helps close audit points. Best of all, our platform can be up and running in a matter of weeks, not months or years. With Penbox, you can expect efficiency gains of up to 50%, as well as an impressive 82% completion rate for forms sent. Not only does this increase productivity, but it also leads to higher levels of customer satisfaction (currently rated at 4.2 out of 5 stars) and improved employee satisfaction. So why waste time with inefficient and outdated processes? Switch to Penbox and see the difference for yourself.
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