Page 17 - Top OpenText Alternatives

CustomerLabs

customerlabs.com

CustomerLabs CDP is a no-code customer data platform that helps ecommerce, SaaS, B2B and Agency marketers to track, identify, segment, sync & analyze their customer data. The platform helps marketers orchestrate personalized campaigns across channels without depending on their developers. Track and combine the customer data you want from your website, app, CRM, email, service & offline channels. With identity resolution, you can map anonymous users and their activities across platforms and get a 360° view of your customers. Create tailored customer segments to trigger timely messages across channels. You can integrate and seamlessly sync this customer data with your existing marketing tools such as Google Analytics, Google Adwords, Mixpanel, Kissmetrics, Segment, Salesforce, Pipedrive, Zapier, Facebook and 180+ tools in real time. Back your marketing decisions by capturing accurate customer data with CustomerLabs CDP.

Simon Data

simondata.com

Simon Data empowers marketing teams with the only Customer Data Platform (CDP) purpose-built to increase campaign performance through faster, more precise segmentation and personalization. The first CDP built on Snowflake, the Simon Data Platform enables brands to break free from outdated architecture that makes data hard to access and deploy. That's why Tripadvisor, Equinox, JetBlue, ASOS, Venmo and many others count on Simon Data to connect with consumers. Low code, the Simon Data Platform is designed for use by marketers – turning them into data scientists. Simon Data is a 2022 Built-In Best Places to Work, Great Places to Work Certified, and is an 8-time G2 Leader in the CDP space. To learn more, visit www.simondata.com.

Arena Calibrate

calibrate.thearena.ai

Arena Calibrate provides comprehensive cross-platform reporting software paired with expert white-glove data & Business Intelligence support. We help businesses, marketing teams, and agencies reach the full insight potential of their Advertising, Sales, Email, CRM, Web, and Analytics data. The solution provides enterprise-level ETL data integration, scalable data warehousing, and business-aligned data visualization designed to accommodate any business or client data scenario and internal/external reporting configuration. Our partners get peace of mind with dedicated account managers and on-demand BI configuration experts that operate as a partnered analytics extension of their team. Simply put, we ensure your ideal reporting vision is constantly achieved. Arena Calibrate is trusted by brands and agencies, including Amex, Gentle Dental, National Golf Foundation, Proud Moments ABA, RFPIO, Entrust, Hyster-Yale, Airgap, and Fourth. Learn more about Arena Calibrate below: - Comprehensive full-stack BI software provides one source of reporting truth across Online & Offline Advertising, Email Marketing, Website Analytics, Demand Gen, e-Commerce, CRM/Sales, and other data areas. - Scalable data warehousing for your business or clients. - 40+ plug & play connectors + automated data pipelines. - Seamlessly integrates offline or other data that doesn't have a connector available. - Advanced cross-platform data blending & alignment, with valuable data cleansing & hygiene support to ensure reporting accuracy. - Allows you to quickly understand the overall health of your marketing funnel and drive impact on lead generation, MQLs, SQLs, CAC, and ROAS. - Budget-friendly account managers and on-demand BI configuration experts that operate as a partnered BI extension to your team or agency. Visit website: https://www.calibrate.thearena.ai

SocketLabs

socketlabs.com

Email is what we do. Making sure your messages are delivered is our top priority. And extraordinary service is our promise. We’ve spent over 15 years perfecting the art and science of easy, reliable delivery for your email. Regardless of the size or complexity of your business, we have the technology, reporting, and support resources available to maximize the success of your email. Looking for a simple, headache-free experience? We’ve struck just the right balance between a feature-rich outgoing mail delivery solution, an easy-to-use dashboard interface, and an even easier setup. You can be set up and running in minutes. Our proprietary email server technology, advanced analytics, and personalized customer support are what help SocketLabs deliver the ultimate customer experience. Our products and services ensure that you can: - Get your important marketing and transactional email to the inbox - Gain highly detailed visual insights into the performance of your email across all KPIs - Access our Email Delivery Experts if a problem does arise - Save time and money by utilizing the efficient and reliable SocketLabs email infrastructure - Capture and store email in the comfort of our highly secure and compliant email system At SocketLabs, we know how vital email is to your business, that’s why perfecting “the science of hitting the inbox” is our passion.

Klyck.io

klyck.io

Klyck is your go-to content solution for organizing, finding, and sharing information. Centralize your team's knowledge, provide quick and easy access to all your content. Use your content in custom pages that you tailor for every situation to save time, money and endless email threads. By bringing your content and knowledge together, Klyck helps you find what you need, when you need it.

Convin

convin.ai

Convin is an AI-backed contact center software that uses conversation intelligence to record, transcribe, and analyze customer conversations. Convin supports omnichannel contact centers and performs quality audits across calls, chats, and emails. It is your one-stop solution to 3X your contact center performance by improving agent performance holistically, boosting customer experience, and increasing your contact center ROI. Convin’s Key Products: 1. Quality Management System: It is your one-stop solution to call listening, randomizer (for sampling), call auditing, and custom reporting. Leave audio and video comments for intuitive feedback and prompt auto-send of reports and feedback. 2. Automated QA: Eliminate random sampling, human bias, and inaccurate scoring with Auto QA. Monitor every conversation, including calls, chats, and emails, to understand agent performance and assign coaching. 3. Learning Management System: Leverage agent training with a robust LMS comprising manual coaching, a knowledge base, assessments, and courses. Create customized assessments for agents, enrich the knowledge base with the required information, and track agent participation in coaching sessions. 4. Automated Coaching: Take call center coaching one notch higher with targeted peer-to-peer automated coaching. Have a grip over call center training sessions that are auto-assigned by AI based on best-performing agent conversations. Reduce agent onboarding time by 60% and uptick annual call center ROI. 5. Conversation Behavior Analysis: Track and analyze winning and losing trends behind agent-customer interactions and leverage call behavior, action, and phrases to drive more business-winning deals. Replicate winning behavior and eliminate losing behavior to drive a successful and forward-moving business. 6. Customer Intelligence: Unleash the hidden insights within customer calls using customer intelligence. Find keywords and phrases that led to won and lost deals. Listen to customer conversations to discover competitors, objectives, product features, competition, and sentiments. 7. Conversation Intelligence: Unleash hidden mines of valuable information behind every agent-customer conversation. Surface valuable insights to drive more strategic decisions and business outputs. Reduce repetitive and redundant tasks like note-taking, data entry, etc.

Zakeke

zakeke.com

Zakeke is a cloud platform empowering over 10.000 retailers and brands to offer their customers a complete set of tools for Visual Customization for web-to-print, 3D & AR Configuration, Virtual Try-On and more. Customers became creators, being able to customize products with texts, images, materials, colors and more, before they buy.

GoFormz

goformz.com

GoFormz is a platform used for creating digital forms and collecting data, used by teams of every industry and size. Using GoFormz's online form builder, teams can either digitize existing forms or craft new ones from scratch – no code required. GoFormz is the only digital form solution that empowers users to create a digital version of an existing form, enabling any user (regardless of their technical proficiency) to effortlessly generate digital and online forms that meet their unique business needs. Forms can be easily equipped with a variety of powerful fields and features, including eSignatures, file attachments, tables, checklists, instant calculations, required fields, and many others. Your digital forms can be filled out on mobile devices, like phones and tablets, and online from a computer. The GoFormz mobile apps are fully functional offline, allowing users to continue their work uninterrupted, no matter how remote their location. You can share forms with individuals outside of your organization, allowing them to fill them out and complete forms, even without a GoFormz login. GoFormz can also automate routine tasks and workflows, like sending completed forms to designated contacts, updating connected databases and dashboards, and uploading forms to integrated systems. By automating these tasks, businesses can rapidly implement streamlined processes for document approvals, authorizations, payroll activities, quality assurance, and numerous other activities quickly and efficiently. Your digital forms can also be directly integrated with your other business applications, like Salesforce, Google Suite, Microsoft 365, Procore, Box, and much more. Completed digital forms and collected data can be instantly uploaded to corresponding tools and records within connected systems, and data can even be pushed back to your digital forms, resulting in enhanced communication, improved operational efficiencies, and increased visibility. GoFormz’s award-winning customer support team is readily available to help when you need it. GoFormz also offers a free certification course that empowers users to quickly master platform essentials and become GoFormz Certified.

Chat Breezes

chatbreezes.com

Chat Breezes is an omnichannel messaging platform that scales social media interactions to generate more leads and sales. Chat Breezes makes it easy to manage inbound social media conversations and proactively engage with individuals who interact, paving the way to sell by chat. KEY FEATURES: * Inbound Conversations: • Unified Social Inbox: Respond swiftly to all direct messages, comments, mentions, reposts, and story mentions across channels. • Custom Tagging: Categorize with custom tags and automation rules for lightning-fast solutions. • Synced Product Catalog: Share product links directly through conversations for seamless order tracking. * CRM: Access clients’ order history and bios to build your social media CRM for personalized interactions. * Automation: Proactively engage with individuals who interact with your social posts for lead generation, updating customer contact info, and converting comments into sales. Why E-commerce Sellers Love Us: * Amplify pre-sale interactions on social media, turning engagements into transactions. * Effortlessly manage product catalogs and orders, enhancing the sales process. Why SMBs Choose Chat Breezes: * Streamline marketing and sales on platforms like WhatsApp for a more targeted approach. * Harness customer insights for personalized services and optimized campaigns. One Platform. Infinite Possibilities. Whether you're an e-commerce maestro or an SMB virtuoso, Chat Breezes empowers you to conquer social commerce effortlessly. Manage conversations, identify buyers, and propel your sales journey – all from one dynamic platform.

InboxAlly

inboxally.com

InboxAlly is a tool that helps email marketers stop their emails from landing in spam. This results in drastically higher open and click through rates. It is also used to warm up domains and IPs. Customers typically get out of spam and see their open rates more than double in 4 to 14 days. Our tool works with any sending platform.

Avid

avid.com

Avid empowers media creators with innovative technology and collaborative tools to entertain, inform, educate and enlighten the world. They help media visionaries create art that colors their perceptions and enriches their culture. They make innovative technology and collaborative tools that inspire and spark joy so creators can entertain, inform, educate and enlighten the world. They believe in their artists. They believe in their industry leaders. And they believe in the future of entertainment. They have a rich, 30-year history of powering media and entertainment. But they know their history doesn’t determine their future, so they are always evolving, committed to making good better and better best. They make many products, but they only do one thing: maximize the mediums of amazing makers. At Avid, every minute, of every day, they are powering greater creators.

Helpfull

helpfull.com

Real-time market research and user testing starting at only $1. Helpfull is a real-time feedback platform that allows you to get instant feedback from 1000's of people in minutes. By creating a survey on Helpfull, you can compare two logos, brand names, Amazon store images, book covers, videos, product designs, graphic designs, ad copy & more! Helpfull has a pool of thousands of US-based people who are ready to give you feedback within minutes. You can pick specific demographics ensuring you get feedback from your organization's target audience. When you create your survey on Helpfull, you will receive fast and informative feedback from real people. Create an account for free and run your first survey right now.

SproutLoud

sproutloud.com

SproutLoud, the leading distributed marketing platform, helps brand-to-local teams effectively market and sell through channel partners, locations and frontline employees. SproutLoud's AI-infused platform combines digital asset management, channel incentives, co-op marketing funds, and last-mile marketing fulfillment to make it easy to collaboratively deploy localized, compliant content through traditional, digital and social media tactics. SproutLoud is the only platform purposefully built for multi-tier distribution industries, enabling brands to influence the actions of the parties who are closest to servicing the consumer. SproutLoud’s software improves speed to market, brand compliance, and regulatory compliance with scale across hundreds or thousands of local users. With SproutLoud, clients have the advantage of responding rapidly to local market conditions with data-driven decisions.

Interseller

interseller.io

Interseller is a NYC-based SaaS company in the recruiting tech space, recently acquired by Greenhouse Software in October 2021. Since 2016, we've been helping recruiting agencies around the world build more predictable client and candidate pipeline. Our platform helps reduce the time it takes to engage with prospects and candidates. Interseller can find and reach out to any personal or work email address through automated and personalized email sequences, all while keeping 30+ CRMs and ATSs up-to-date.

Convas

convas.io

Better Products. Happier Customers. Perfect for your SaaS or startup. Convas helps SaaS & startups gather and prioritize customer feedback to build better products. Get visibility into what will move the needle for your customers and keep them in the loop.

Mailmodo

mailmodo.com

Mailmodo is a new-age email marketing tool that helps you create and send app-like interactive emails to help you get higher conversions and ROI. It is power packed with all the features you see across different ESP's along with interactive AMP emails to get you better ROI than ever. With Mailmodo you can - - Create Stunning No code emails - Integrate with 1000+ tools - Segment your audience in minutes - Trigger Journeys and automation - Improve Deliverability and open rates And much more.

Itemize

itemize.com

Itemize solutions harnesses AI to transform data in receipts, invoices, and other finance and accounting documents into valuable datasets for financial applications and workflows. Powered by AI, Itemize delivers innovative automation, compliance solutions. Recognized by Gartner as a top provider in the field, Itemize harnesses leading-edge Artificial Intelligence and Machine Learning to drive processing efficiency for a range of leading clients, including credit cards, accounting software, corporates, and expense management providers. Itemize operates a cloud-based processing service that involves both fully and partially automated systems for extraction, validation, and verification. The Itemize platform supports users in over 25 countries and numerous languages. Think beyond faster and cheaper. Unlock the intelligence in your documents.

Altair One

altairone.com

Altair One™ offers dynamic, collaborative access to simulation and data analytics technology and scalable HPC and cloud resources, all in one place.

Osano

osano.com

Osano is an all-in-one data privacy platform that helps organizations build, manage, and scale their privacy programs. The platform provides an easy-to-use solution for consent, data subject rights, assessments, vendor risk management, and more, helping organizations stay compliant, increase trust with their customers and partners, and do the right thing. With Osano, privacy professionals can manage their complete privacy program in one place, avoiding using multiple tools or complex platforms with time-consuming implementations that keep organizations out of compliance longer. Osano's platform saves time and effort by automating complex compliance tasks, avoiding the errors and risk that come with manual processes. Features such as consent management automation and subject rights automation free up privacy professionals to focus on their most critical priorities. Privacy regulations are complex and constantly changing, and keeping up-to-date on the latest regulatory changes requires a dedicated team of professionals. Osano's global team of privacy experts continuously monitors the privacy landscape for everything from new laws to data protection authority rulings and updates Osano’s platform accordingly. Osano Regulatory Guidance provides summaries and action items of all privacy and legal changes globally, helping you comply with privacy regulations in 50+ countries and build trust with customers and partners. Unlike most privacy vendors that offer complex, difficult-to-use solutions, Osano provides a simple and intuitive platform backed by the industry’s only “No fines. No Penalties” pledge. This pledge assures customers that they can rely on the platform to stay compliant without fear of fines or penalties. Some of the world's most trusted brands, including Barclays, New Relic, and Vera Bradley, rely on Osano for their data privacy.

CELUM

celum.com

Even great products require remarkable presentations to win on the digital shelf. Ever since the advent of employer branding, every company understands that the brand itself needs to be positioned as efficiently as possible. CELUM solves this challenge with its unique SaaS Content Supply Chain Management Platform. CELUM’s software enables Marketing, Brand and Product teams to build engaging experiences through creating, approving, managing, and distributing content to every required channel, and to understand the content’s impact. Since its foundation in 1999 CELUM has grown its employee base to nearly 150 people, who have been working tirelessly and passionately to help hundreds of our clients to bring their brands and products to the centre stage. And this is exactly where customers’ buying decisions are made and where brands are connected with company values. CELUM is proud to have many world-renowned brands are among its customers, such as SCOTT Sports, Outfront advertising, Essity, Shop Apotheke Europe, and Sartorius. CELUM combines disruptive innovation and its start-up spirit with sustainability and long-term planning. The ultra-modern headquarters and engineering centre in Linz, Austria is among the most spectacular office buildings in the country. The CELUM Campus combines New Work principles, eco-friendly architecture, and traditional alpine-inspired design features. CELUM’s experienced management team (Alessandro Kurzidim – Product, Michael Wirth – Operations, Michael Kraeftner – CEO/Growth) lead the company with sustained 2-digit annual growth rates. CEO Michael Kraeftner has continued to engage himself deeply with matters relating to digital product communication and engagement ever since completing his studies in media informatics. He is an industry-recognised expert and regular speaker in the fields of “Digitisation of Marketing Processes” and the “Disruption of e-commerce Content”.

DialShree

webrtc.elisiontec.com

DialShree is a popular call centre solution that supports unified communication channels. It has a wide array of features. It is renowned for its 99.99% of SLA uptime. It is a highly scalable, robust, secure, and feature-rich solution, which is perfect to use for all scaled businesses and call centers. DialShree's VoIP and telephony experts have implemented 900+ Omnichannel Communication Solutions across 10+ industries. BPO, KPO, Corporate Companies, Collection Agencies, Businesses, Telemarketing Companies, Call Centers, Banking, Healthcare, eCommerce, Automotive, Government

Skit.ai

skit.ai

Skit.ai is the leading Conversational AI company in the accounts receivables industry, empowering collection agencies and creditors to automate collection conversations and accelerate revenue recovery. Skit.ai’s suite of multichannel solutions—featuring voice, text, email, and chat, in both English and Spanish, powered by Generative AI—interacts with consumers in their preferred channel, elevating consumer experiences and consequently boosting recoveries.

Arbeit

arbeitsoftware.com

Arbeit Software is a VoIP provider built from the ground up by & for business & debt collection agency owners. Arbeit cloud-based dialers and VoIP phone solutions facilitate efficient communication with consumers, clients, and team members.

Airtel Business

airtel.in

The B2B arm of Bharti Airtel, they are India's leading provider of secure and reliable connectivity, technology, and communications solutions. Their vast network spans across India, the US, Europe, Africa, the Middle East, Asia-Pacific, and SAARC, enabling them to serve businesses of all sizes and industries. They understand your unique needs—and so, they leverage their diverse portfolio to offer tailored solutions that help your business thrive. They are proud to be #1 in Connectivity, #1 in Cellular IoT, #1 in CPaaS, and among the top 3 in Data Centers. When you partner with then, you: * Transform your business digitally * Boost operational efficiency * Create delightful experiences for your customers * Unlock new revenue streams for your business * Enhance productivity and collaboration for your workforce With you on your journey to growth, innovation and limitless possibilities.

3CX

3cx.com

3CX is the developer of an open standards communications solution which innovates business connectivity and collaboration, replacing proprietary PBXs. The award-winning software enables companies of all sizes to cut telco costs, boost employee productivity, and enhance the customer experience. With integrated video conferencing, apps for Android and iOS, website live chat, SMS and WhatsApp Messaging Integration, 3CX offers companies a complete communications package out of the box.

DialedIn

getdialedin.com

DialedIn is a cutting-edge Call Center as a Solution (CCaaS) platform that transforms call center customer interactions by automating and optimizing key processes. Designed for scalability, DialedIn supports inbound, outbound, and blended call centers with at least 5 seats in any industry, ensuring that every customer interaction is handled efficiently and professionally. Enjoy key features built with you in mind: • Rapid Deployment: Get up and running in minutes, not days. • User-Friendly Interface: Minimal training required, so your team can focus their time and energy on delivering top-tier service. • Smart Call Routing: Customizable rules direct calls based on language, skill set, and other factors, to enhance both customer and agent experiences. • No-Code Integrations: Easily integrates with leading CRMs and APIs, eliminating complex coding and streamlining workflows. • Comprehesive Reporting: Managers always have the detailed, sharable information they need. • Real-Time Analytics: Customizable dashboards and reporting tools provide instant insights to optimize performance on the go. • Security & Compliance: Robust security settings ensure data integrity and compliance, w DialedIn’s cloud-based platform is designed to be flexible and scalable, allowing our clients to easily customize their call center solutions to meet their unique needs. Whether you need inbound or outbound calling, multichannel support, or advanced analytics and reporting, we have the tools to help you succeed. At our core, DialedIn is passionate about providing exceptional customer service. That’s why we are constantly innovating and improving our solutions to ensure that our clients are always ahead of the curve. We believe that by working together, we can help businesses achieve their goals and build long-lasting relationships with their customers. If you’re looking for a reliable, cost-effective contact center solution, it’s time to get DialedIn so we can help your business thrive!

Banxa

banxa.com

Banxa (TSX-V:”BNXA”) is a Payments Service Provider (PSP) for the digital asset space. The company has a mission - to build the bridge between traditional financial systems and regulation and the digital asset space. Their goal is to onboard the general public to digital currency by building fully compliant payment infrastructure that enables simple and secure conversion of fiat currency to digital currency (e.g. USD/CAD to BTC/ETH). Banxa's flagship product is a “Plug-and-Play” Fiat Onramp which allows seamless access to digital currencies via multiple payment methods. The company’s product line is diversified by a B2B offering, or wholly owned, B2C (direct-to-consumer) websites. Upcoming products will focus around further development of digital payments, transfers and storage.

ScorePlay

scoreplay.io

ScorePlay is a pioneering platform designed exclusively for the sports industry, offering a comprehensive suite of tools for media, digital, and production asset management. They empower sports organizations globally by providing an intuitive system that integrates seamlessly with existing data sources for real-time broadcast ingestion and content clipping. Developed in collaboration with sports organizations, ScorePlay is deeply tailored to fit the unique workflows and needs of the sports world, enabling teams, leagues and broadcasters to effortlessly manage and share content. Their focus on innovation and efficiency enhances storytelling and fan engagement, making ScorePlay the go-to choice for those aiming to elevate their media management and connect more meaningfully with audiences everywhere. * ScorePlay provides a suite of products that help sports organizations automate their media workflows, grow their brand, and unlock new revenue streams through monetization. * ScorePlay Creator: A Digital Asset Manager (DAM), automating sports organizations’ most critical digital workflows across photos and short video clips. * ScorePlay Studio: A Media Asset Manager (MAM), streamlining media management and elevating creative workflows across video and live content. * ScorePlay Pulse: Production and Media Asset Manager (PAM), with end-to-end media and production infrastructure built to scale and future-proof sports organizations.

Doccle

doccle.be

For every administrative process, there is a solution that integrates seamlessly with existing portals and the Doccle community. Start with simple payment requests or distribution of payslips and build up to an efficient, fully digital administration flow. And all this without large investments. Accelerate the digitisation of your administration. Automating the sending, payment and archiving of documents increases efficiency and dramatically reduces your fixed costs. Doccle allows you to reach all your target groups, be it B2C, B2B or government, via their preferred channel. Doccle handles distribution via an omnichannel approach where the recipient chooses the channel: Doccle app, Zoomit, Peppol, (secure) email or even paper. As a company, you don't have to worry about this. In addition, Doccle offers you numerous technologies that you can easily integrate into your existing processes to digitise your administration faster. This allows you to focus on your core business. And with more than 3 million end users, Doccle has the largest communication platform in Belgium.

iManage Work

imanage.com

iManage Work enables every organization to manage documents and emails more efficiently, protect vital information assets, and leverage knowledge to drive better business outcomes. Work empowers knowledge workers to be more productive, streamline collaboration, and deliver their best work. iManage Work is relied on by more than one million professionals at 4,000 organizations around the world. Key Benefits - Work productively: Manage documents and emails more efficiently and intuitively - Work from anywhere: Mobile-first design lets users work remotely on any device - Work securely: Industry-leading security and governance ensures that iManage Work is the safest place to store information - Work seamlessly: Integrations with Office 365 enable users to do more from inside the familiar Office and Outlook interfaces - Find anything: Smart search cuts through clutter to deliver personalized results For professionals and organizations who need security, agility, and ease-of-use, iManage Work 10 provides a single-source-of-truth for documents and emails to simplify and streamline work. Used globally by leading corporations, law firms, and professional services firms — over 1 million professionals worldwide rely on iManage Work every day.