QueueMetrics
queuemetrics.com
QueueMetrics monitors call center performance, tracking metrics like agent productivity and call statistics while supporting Asterisk PBX integration.
Acqueon
acqueon.com
Acqueon is an AI-driven platform that automates outbound communications to improve revenue and customer engagement for B2C enterprises.
ConnectPath
connectpath.cx
ConnectPath is an agent desktop tool for Amazon Connect call centers, allowing integration and activity reporting, designed for quick setup by system admins.
Fusion Connect
fusionconnect.com
Fusion Connect offers cloud communication solutions including managed connectivity, UCaaS, CCaaS, SD-WAN, and security, focusing on customer-specific needs and support.
3CLogic
3clogic.com
3CLogic is a cloud contact center app that enhances customer and employee interactions using AI, streamlining workflows across various business functions.
intalk.io
intalk.io
intalk.io is a customer interaction platform that enhances communication through quality monitoring and personalized service, improving customer satisfaction and loyalty.
NovelVox
novelvox.com
NovelVox enhances contact center operations by integrating customer interactions across multiple channels and providing AI tools for improved service and agent efficiency.
Gridspace
gridspace.com
Gridspace provides AI technology for speech and language understanding, focusing on voice tools for contact centers.
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