Page 6 - Top Messagepoint Alternatives

Ideagen

ideagen.com

Ideagen brings clarity and confidence to the safe hands and trusted voices protecting our world. By unifying deep regulatory expertise and innovation with affordable, best-in-class software we provide trusted, meaningful intelligence to regulated and high-compliance industries such as life sciences, healthcare, banking and finance, aviation, defense, manufacturing and construction. From the shop floor to the flight deck, from the front line to the boardroom, our 11,400 customers include more than 250 global aviation organizations, nine of the top ten accounting firms, nine of the top ten global aerospace and defense corporations, 15 of the top 20 global pharmaceutical companies and 65% of the top 20 global food & beverage companies and includes blue chip brands such as Heineken, British Airways, BAE, Aggreko, US Navy, Bank of New York and Johnson Matthey.  Headquartered in Nottingham UK, with offices across the US, Australia, India, Malaysia and UAE, our 1400+ colleagues are dedicated to supporting industries to turn risk into resilience.

MHC EngageCX

mhcautomation.com

MHC’s EngageCX software offers a comprehensive suite of solutions that not only streamline your communication processes, help you automate the creation of compliant documents, and give you direct control, but also deliver key benefits to your customers, with well-designed and engaging communications. MHC EngageCX offers communication tools designed for business users, allowing non-technical team members to easily manage the CCM solution and adapt without IT staffing constraints. Capture customer preferences, personalize communications, and deliver them via any preferred channel. Key features include: ** Template & Asset Library Management Organize and consolidate hundreds of templates, including text elements, logos, branding, and disclaimers, into a single library. Build and modify templates easily with a visual designer to ensure consistent communications across all channels. ** Automated Customer Experience (CX) & Engagement Create personalized customer journeys and communications using data from various systems. Utilize customer engagement analytics to tailor interactive documents to individual preferences. ** Workflow Management Build dynamic workflows with drag-and-drop functionality, automate data collection from multiple sources, assemble multiple assets into a single package, and transmit communications through multiple channels. ** Omnichannel Communications Choose between traditional print channels, a selection of electronic delivery channels, or a combination of the two. Deliver real-time communications and interactive forms and documents optimized for phones, tablets, PCs, and other devices. ** Smart Documents Gain real-time insights into customer behavior and interaction with dynamic, self-service web document analytics. Engage your audiences with interactive, responsive documents. Reduce call center costs by preemptively answering questions and tailoring communications to individual preferences. Empower your customers to consume information on their terms. ** Batch & On-Demand Documents Enterprise customer communications involve complex document production and delivery workflows. MHC EngageCX offers both batch communications for documents generated in large numbers and sent to individual customers, and on-demand communications for documents tailored to individual customer needs. This enables companies to meet individual customer needs, as well as general ones. ** Digital Forms Collect customer data from various sources and generate personalized quotes, new customer accounts, support cases, and sales leads. Personalized Communications Personalize your communications by choosing the language, tone, and channel based on past interactions.

Revver

revverdocs.com

Revver, formerly known as eFileCabinet, is the pioneer of solutions that help companies digitize and automate their document-dependent work. The company’s award-winning and category-redefining platform, also called Revver, transforms document-dependent work from a burdensome task to a powerful source of growth and positive impact for organizations of all sizes and across a broad range of industries. With strengths in organization, findability, automation, collaboration, and security and compliance, Revver empowers teams to efficiently and effectively handle all aspects of document work. Revver is a document management solution that combines advanced OCR, secure file sharing, and powerful workflow automation tools to transform how businesses deal with paperwork. Revver can recognize any document type, so when they’re scanned or uploaded, the system knows what to name it and where to file it. With strengths in organization, findability, automation, collaboration, and security and compliance, Revver empowers your team to handle all aspects of document work. Revver is a document management solution that combines advanced OCR, secure file sharing, and powerful workflow automation tools to transform how your business deals with paperwork. Revver can recognize any document type, so when you scan or upload it, the system knows what to name it and where to file it, and can retrieves it in an instant, so you don't have to deal with the setbacks of lost or misplaced documents. Share documents with coworkers and clients alike with encryption-backed file sharing and complete documemnt tasks with Revver's native eSignature and one-click approvals. Coupled with intuitive automation and compliance tools, and Revver is one of the most comprehensive, all-in-one business applications on the market. Additionally, Revver's award-winning support helps you with your software implementation every step of the way, so you can get the most out of your document management solution.

elDoc

eldoc.online

elDoc - Empowering Your Document Excellence Journey with unmatched agility and scalability. Unleash the power of seamless automation with our cloud-based platform, designed to elevate document management through cutting-edge features like eSignatures, No-Code Workflow Automation, Secure File Management, and AI-driven Document Processing. All-in-one SaaS solution for solving your document processing challenges: * Single platform designed to effortlessly address all your document handling challenges * Available from day one as a SaaS solution, elDoc empowers you to embark on your automation journey instantly, experiencing seamless efficiency and rapid ROI with no extra investment or maintenance required * Highly secure platform with robust access rights and a comprehensive security framework to protect and manage your data * Designed to meet the document handling needs of small businesses to large corporations with an enterprise-level demands * Trusted by high-performing organizations and government institutions around the globe elDoc serves clients worldwide, with offices in the USA (covering the USA, Canada, and EU countries) and Hong Kong (covering APAC regions including Japan, Australia, Singapore, South Korea, and more).

FileCloud

filecloud.com

FileCloud is a hyper-secure EFSS (enterprise file sync and share) platform that provides industry leading compliance, data governance, data leak protection, data retention and digital rights management capabilities. Workflow automation and granular control of content sharing across most enterprise platforms are fully integrated into the complete EFSS stack. FileCloud is a leader in content governance and collaboration for unstructured data, trusted and used worldwide across Global 1000 enterprises, educational institutions, government organizations, and service providers. Granular control of content sharing is fully integrated into the stack through comprehensive audit logs and access permissions, and the Compliance Center helps with regulations like GDPR, HIPAA, and NIST 800-171 (among others). FileCloud also provides Zero Trust File Sharing® an industry first innovation that allows users to share sensitive data via an encrypted zip file that cannot be accessed by unauthorized users, even in the event of a data breach. FileCloud helps customers solve complex challenges in enterprise file sharing, privacy, compliance automation and governance across public, private, and hybrid cloud environments. In addition to its enterprise file sharing solution, FileCloud’s product portfolio also includes Signority (acquired in May 2024), a Canadian-based e-signature and document workflow platform. The platform offers powerful file sharing, sync, and mobile access capabilities on public, private, and hybrid clouds. FileCloud is headquartered in Austin, Texas and is used by millions of users around the world, including top Global 1000 enterprises, educational institutions, government organizations, and managed service providers.

Systemware

systemware.com

Systemware provides content services solutions that capture, organize, manage and deliver the exact information when it is needed and in the right context. Connect legacy and distributed content across the organization. This is the evolution of enterprise content management. Founded in 1981, Systemware quickly established itself as a developer of products that effectively managed enterprise content. Their solutions can help with report output management, correspondence, and customer communications. With over 35 years in information management, Systemware solutions continue to support the changing environment of content while responding to the evolving needs of customers both large and small. Systemware has developed a suite of applications that streamline the flow of documents and information through a variety of business processes. Systemware currently serves customers in a variety of industries ranging from financial services, insurance, healthcare, and retail markets. They help some of the world’s largest and most highly regulated organizations simplify infrastructure, optimize cost, improve workflow efficiencies and meet information governance requirements. Systemware is a privately-held company based in Addison, Texas with branch offices throughout the United States.

Quest Software

quest.com

Simplify IT management and spend less time on IT administration and more time on IT innovation. It’s time to rethink systems and information management. Quest Software, also known as Quest, is a privately held software company headquartered in Aliso Viejo, California, United States. Quest provides cloud management, software as a service, security, workforce mobility, and backup & recovery. The company was founded in 1987 and has 53 offices in 24 countries. Quest Software delivers cybersecurity, data performance, directory and identity, and modernization solutions that simplify enterprise IT management. Business challenges, stormy economies and market changes are going to happen. But, it’s how your organization prepares, withstands and responds that makes the difference.

Ripcord

sortspoke.com

Companies that receive complex, unstructured and high varied documents use SortSpoke's AI to extract the data they need for sales, operations and back office use cases. SortSpoke allows you to extract the data you need, in any language, in unlimited variations with an easy-to-use, template-free, no-code, and business-user driven platform. In the insurance industry, SortSpoke helps Carriers, MGAs, reinsurers and TPAs in commercial P&C and Life process the unstructured documents they receive into the data needed for triage, underwriting and claims. For companies with an increasing volume of submissions, complex products, and a constrained underwriting workforce, SortSpoke augments underwriting teams, allowing the same number of staff to review 50% more submissions with on-target risk. Customers can train SortSpoke in under 100 documents to extract any data, from any document, in any language without IT support. SortSpoke is a business user driven platform to setup and perform human-in-the-loop review of documents for 100% data quality. SortSpoke provides a fully auditable, explainable and human verifiable output that avoids the "black box" problem with AI/LLM/ChatGPT models while also keeping each customer's data private.

Advantage CSP

advantagecsp.com

Advantage CSP is a business-centric, multi-experience platform that empowers organizations to build products faster and manage their data, all within a single platform. * Web Content Management * Customer, Employee and Member Portals * Learning Management Systems * Advantage AMP * Continuing Education Solutions * Mobile Apps & Kiosks * Ecommerce Solutions * Social Engagement Platforms * Advantage Data Hub * Awards Management

CEQUENS

cequens.com

Empower your business with CEQUENS! Experience innovative CPaaS & omnichannel business solutions. Bridge communication gaps between businesses & Customers. CEQUENS is a multi-award-winning omnichannel communication solutions provider. We are on a mission to simplify customer engagement through our innovation-focused solutions engineered for customer-first organizations. We support businesses with communication APIs, multichannel applications and connectivity solutions such as SMS, WhatsApp Business, voice, and multifactor authentication. Our product suite aims to solve our customers’ unique problems and cultivate deeper human connections between businesses and individuals in every market we play. With 5 office locations and 128+ direct network connections, CEQUENS empowers more than 1000 businesses in over 107 countries with faster, better, and stronger communication fine-tuned to their industries. Our platform boasts a 99.96% uptime and is built on industry-leading security standards. Our tech stack offers a comprehensive suite of tools and features, including: • Multichannel Communication: Engage with customers across multiple channels, including SMS, WhatsApp Business, voice, and more. • Reliable Business APIs: Integrate our APIs into your existing systems to enhance communication capabilities. • AI-Powered Automation: Streamline workflows and automate tasks to improve operational efficiency and gain valuable insights. • Personalized Interactions: Deliver tailored experiences to your customers based on their preferences and behavior. • Seamless Integration: Integrate seamlessly with your existing systems and workflows to create a unified communication experience. • Scalability and Customization: Tailor our platform to your specific needs and easily scale as your business grows. • Targeted Campaign Management: Design and execute targeted campaigns to reach specific customer segments and achieve your marketing goals. CEQUENS is an ISO-certified and a PCI DSS-compliant company, and has been rated as a Tier One A2P SMS solutions provider in ROCCO's A2P SMS Market Impact Reports 2023. It is also recognized as a Meta Business Partner as well as a value-added service provider for Microsoft Teams Phone and WhatsApp Business. Our vision is to become the most compelling partner for developers, startups, and enterprises looking for simple and meaningful ways to connect.

Sinch Engage

engage.sinch.com

Sinch Engage (formerly known as MessengerPeople) is your all-in-one platform to leverage WhatsApp, Facebook Messenger, Instagram Direct Messaging, Apple Messages for Business, Telegram, Viber and Webchat easily and professionally for marketing, sales, and customer service. Sinch Engage is trusted by thousands of SMBs and enterprises, giving them a seamless entry into conversational messaging. Rely on our official partnerships with all relevant messaging apps, a 100% privacy compliant platform and a large global team of experts available 24/7. Sinch Engage is an integral part of the Sinch family. Sinch, the Customer Communications Cloud, powers meaningful conversations at scale across messaging, voice, and email to help businesses deliver unified, personalized experiences that truly revolve around their customers, no matter the channels they use — with a single partner.

Pickit

pickit.com

Pickit aims to be the smartest, simplest DAM platform on the planet, making it easier than ever to source, store, share, organize, and optimize digital assets. Statistically, 70% of digital assets are underused or never used at all, making most content creation a total waste of time. And dollars. Common causes are scattered files, multiple storage systems, and complicated DAMs nobody wants to use. Pickit solves that with a single source of truth for all your visual assets, documents, templates, and guidelines, all integrated with your favorite applications. Pickit Enterprise includes: - Media Asset Management - Document Management - Brand Management - License Management - Insights Dashboard - Content Creation - Pickit Family™ multi-brand - Pickit Boards™ - Pickit Transfer™ - External Sharing & Collaboration - Organization Access & SSO - User Management - Media Markets - Pickit Stock™ - Pickit Academy™ - Plug & Play Integrations - Pickit API DAM smart. DAM simple.™

Jahia

jahia.com

Jahia is a leading provider of Digital Experience Platforms (DXP) and Content Management Systems (CMS) designed to help organizations create, manage, and optimize their digital content and customer experiences. The platform integrates powerful tools for content management, customer data, and personalization, allowing businesses to deliver seamless and engaging digital interactions across multiple channels.

Howazit

howazit.com

At Howazit we help organizations of all types, sizes, and industries meet customer expectations and walk them through their journey, by enabling simple and, most importantly, relevant communication. Our marketing and operations solutions enable you to interact with customers at relevant touchpoints, measure their customer experience, and act accordingly in a personal, tailored manner.

Iron Mountain

ironmountain.com

Iron Mountain Incorporated (NYSE: IRM), founded in 1951, is the global leader for storage and information management services. Trusted by more than 225,000 organizations around the world, and with a real estate network of more than 85 million square feet across more than 1,400 facilities in over 50 countries, Iron Mountain stores and protects billions of valued assets, including critical business information, highly sensitive data, and cultural and historical artifacts.

Chekkit

chekkit.io

Chekkit is a platform designed to supercharge local businesses. It significantly boosts customer engagement and lead conversion, outperforming the competition. The software offers an all-in-one solution for Review Management, Business Text Messaging, Textchat, Centralized Inbox, Textable Landline, Customer Surveys, Competitive Benchmarking, and more! This integrated approach simplifies customer interactions, enhances business operations, and drives growth.

GoSite

gosite.com

GoSite creates simplified technology for small businesses that drive America's economy. Our software empowers them to have everything they need in one place to connect with their customers in the digital era. Our cloud-based suite of mobile and web tools transforms the way our customers run their business, on the go, and everywhere.

CINNOX

cinnox.com

CINNOX is a comprehensive engagement platform that unifies telephony, digital, and social channels. They help businesses compete and win by humanising customer and team experiences through one single platform: Elevate Customer Experiences: - Seamlessly switch among chat, voice, and video on any channel - Give first-time resolution by connecting questions to right expertise - Reduce customer wait times with predictive data analysis Optimise Employee Experiences: - Increase team efficiency by automating repetitive tasks - Tap expertise from different teams to solve complex problems - Improve team performance with insight-driven data They achieve this through the three key pillars of great customer service, where businesses can enjoy one continuous loop of experience improvement: Connect, Orchestrate, and Evaluate.

DemandHub

demandhub.co

DemandHub enables customer interactions that drive business results. We improve how you communicate with your customers and capture valuable feedback. This enables your team to make better decisions that drive business results and improve your customer experience.