Page 3 - Top LumenVox Alternatives
Recognosco
recognosco.com
AI-powered, speech recognition SDK leveraging Neural Network and Deep Learning technology. Built for partners. * Employing an in-direct approach - innovative technology without competing with our partners * Large market and language coverage across the globe * Flexible deployment: available on-premise or in the cloud * Mutually beneficial, long-term relationships * Fair and flexible commercial models * Product roadmap driven by partners * Ultimate partner experience - consultative, attentive, and approachable. Recognosco's speech-enabling platform provides specialised topics for healthcare and legal, allowing our partners to enrich their solutions with our speech recognition SDK, with minimal integration effort. Recognosco's AI-powered speech technology is used globally to enable professionals to maximise productivity and efficiency. Used in 25 countries with 10 languages, across 2000+ deployments with over 35 partners.
VideoPeel
videopeel.com
Video Survey Solution for Employee Engagement, Customer Feedback, and Customer Support. Start collecting videos from employees, customers, & candidates in less than 5 minutes. VideoPeel is the premier remote video capturing platform for businesses to capture, respond to, analyze, and share videos from their customers. VideoPeel helps businesses 10X their amount of user-generated video content, so they can drive 20% plus conversions, traffic, satisfaction, and consumer insights.
Rapid7
rapid7.com
Accelerate cloud transformation with practitioner-first cybersecurity solutions. Level up SecOps capabilities with MDR, XDR, SIEM, threat intel, and VM. Confidently act to prevent breaches with a leading MDR partner. Organizations around the globe rely on Rapid7 technology, services, and research to securely advance. The visibility, analytics, and automation delivered through our Insight cloud simplifies the complex and helps security teams reduce vulnerabilities, monitor for malicious behavior, investigate and shut down attacks, and automate routine tasks.
AppEQ
appeq.ai
AppEQ.ai empowers Customer Success, Sales and Business Development teams in B2B organizations with a composable digital workspace. Seamlessly integrating real-time, contextual insights from multiple enterprise applications as an in-app widget, it eliminates app-switching, enabling faster, data-driven decisions. AppEQ automates workflows and adapts to evolving organizational needs. By increasing data accessibility by 5x, companies can boost productivity, streamline customer interactions, and drive revenue retention and growth through a unified, flexible workspace tailored to their unique needs.
TimeShark.ai
timeshark.ai
Calling a restaurant should be a seamless experience, not a hassle. That’s why it created TimeShark.ai — to make every call feel personal, efficient, and enjoyable. It is transforming how restaurants connect with their customers, using AI to create a streamlined and satisfying interaction. With easy setup in under 30 minutes, TimeShark.ai’s virtual assistant ensures customers always receive a warm, personalized experience. Never miss an opportunity to engage and elevate service with TimeShark.ai. TimeShark.ai is an AI-powered receptionist and and customer service solution for businesses. The AI model is trained on various businesses and services, allowing it to answer customer questions live in real-time on the phone, eliminating the need for overseas call centers with poorly trained agents.
Voximplant
voximplant.com
Voximplant is a communications platform as a service, it allows developers to add real-time communications features (voice, video and messaging) in their applications without a need to build any backend infrastructure. Voximplant architecture is designed for serverless: developers upload their JavaScript code into our cloud and uploaded code is being executed automatically when a call arrives at the platform or when an HTTP API command is executed. A call can arrive at the platform from a phone network, from a SIP device or application, and from Voximplant Web or Mobile SDK.
Waanee AI
waanee.ai
Waanee.ai is focused on developing an AI aggregator platform for building customer experience utilities. Waanee.ai is developing an AI aggregator platform for building customer experience utilities. The platform enables seamless transitions between various Generative AI and speech models, empowering contact centers with debt-free solutions. It offers an array of features, including an AI-powered Interactive Voice Response (IVR), CRM integration, and a comprehensive suite of Dialer software. This cutting-edge solution harnesses the power of artificial intelligence and natural language processing technologies to elevate customer service and automate call interactions. By utilizing Waanee.ai, contact centers can automate tasks such as audits, coaching, and providing assistance to agents. The remarkable virtual agents developed by Waanee.ai possess the ability to engage with customers in a manner akin to humans, effectively understanding emotions and sentiments during conversations.
Recordator
recordator.com
Recordator.com is a quick and easy solution for anyone looking to record their calls with great recording quality. It works on any mobile device and carrier without requiring any setup.
Datch
datch.io
Datch is a platform that leverages AI to capture highly detailed, structured human-centric data while surfacing asset insights for decision-making and resource management. Our goal is to cut deep into the availability shortfall by providing the data and intelligence needed to decrease asset MTTR, increase MTBF, support better planning and allow for faster decision making. In order to support the asset availability goals across resource management, reporting, planning, scheduling, and reliability, the product is designed around a single value proposition: ”perfect data”. By perfect data, we mean complete, highly accurate, context rich reports coming in from the frontline, and perfect recall and distillation of data to the right people at the right time. Data capture is achieved through a combination of worker enablement capabilities, such as speech-to-text, real-time translation, and conversational AI, and data enrichment, through features that add context and guidance to transform the data as it’s captured. Data accessibility and asset insights are tools that are underpinned by generative search trained on the company’s document management system, work management history, and other language-rich data sources related to assets.
Jotengine
jotengine.com
Jotengine makes conversations and meetings more productive by turning them into audio transcription and video captioning.
Flipner AI
flipner.com
Flipner AI is an intelligent voice-to-text tool and content hub that turns audio snippets into ready-to-publish articles, serving as a quick assistant for writing. Flipner AI introduces a revolutionary approach to text creation, enabling writers to effortlessly capture and organize their myriad ideas anytime, anywhere. This innovative platform offers a unique content hub where both text and audio notes can be stored, facilitating the seamless transformation and amalgamation of thoughts into structured drafts or polished, ready-to-use documents through its user-friendly AI tool.
VoxSciences
voxsci.com
VoxSciences converts your voicemails into text and delivers them to your mobile as a text (SMS) message and/or as an email.
Churnfree
churnfree.com
Stop Losing Customers. Keep Your Revenue Through Increasing User Retention. Churnfree allows you to create customizable cancellation flows to win back customers and increase their lifetime value for your business, and help in reducing churn by 46% Churn is the number one enemy of any business. It's the silent killer that can erode your customer base and sap your profits. But there's a solution: Churnfree. Churnfree is the solution for reducing churn and retaining customers. It helps you create customer retention flows and win back your customers. With Churnfree, you can create custom retention flows to keep your customers engaged and coming back for more. And if they do ever slip away, you can win them back with targeted flows designed to get them hooked again.
tele-LOOK
tele-look.com
tele-LOOK is the internet-based platform for live video support from Freiburger Solutiness GmbH. Founded in 2016 by managing director Klaus Plüher as part of a creative founding team, Solutiness was one of the pioneers of audiovisual remote technology with tele-LOOK. As a low-threshold offer, tele-LOOK sees itself as a low-investment alternative to predominantly hardware-based systems in the field of visual assistance, such as smart glasses. Solutiness GmbH's offer is aimed at companies that provide technical support services via tele-LOOK. The customers of the industry-open communication service include companies in the mechanical engineering sector, manufacturers of agricultural machinery and commercial vehicles, providers of medical aids as well as companies in the homecare sector or household appliance manufacturers. In 2017, Solutiness GmbH received the “Service Management Award” from the Customer Service Association Germany e.V. for tele-LOOK as an outstanding service innovation. This was followed in 2018 with the “Service Globe Award for technical innovations”, an award for future-oriented solution ideas and approaches in the area of live video support, presented by Euroforum Germany, a subsidiary of the Handelsblatt Media Group.
SwiftSupport
swiftsupport.ai
SwiftSupport is your go-to solution for enhancing customer interactions with the best live chat software and AI chatbots. Designed for both websites and apps, SwiftSupport boosts engagement by providing real-time assistance, enabling businesses to address customer queries promptly. Experience seamless communication that drives customer satisfaction and accelerates your business growth! Key Features: - Document Management: SwiftSupport offers seamless document handling with AI-driven analysis, providing instant answers and insights. - Web Crawling Intelligence: Our advanced web crawling feature extracts relevant data from websites, furnishing comprehensive insights for better decision-making. - Integration Capabilities: Effortlessly integrates with tools like Notion and Google Drive, enhancing productivity without disrupting your workflow. Sectors It Serves: - Customer Support: Elevate engagement with 24/7 AI assistance, reducing response times and improving satisfaction. - Healthcare: Secure, quick access to crucial information, aiding in patient care and data management. - Human Resources: Streamline HR processes with efficient handling of policies and queries. - Finance: Navigate and summarize complex financial data with ease. Why SwiftSupport? - Time Efficiency: Cut support response times by 50%. - Quick Deployment: Ready in minutes with easy integration and customizable themes to match your brand. - User-Friendly: Designed for simplicity and efficiency. SwiftSupport is more than a chatbot; it's an AI revolution for your business, ensuring smarter, faster, and intuitive operations.
SwiftCloud
swiftcloud.ai
SwiftCloud makes service-driven entrepreneurship easy - with a complete suite to run your service-driven business including e-Docs with eSign, advanced forms, CRM, Marketing, Tasks management & more. If you sell services, SwiftCloud can help you grow.
SERV
goserv.com
SERV: The Ultimate Digital Assistant for Home Service Professionals SERV, your digital hub for home service excellence - a platform tailored to the unique rhythms of home service businesses, from solo practitioners to expanding teams. SERV combines the simplicity of a user-friendly mobile app, operational even offline for field technicians, with a comprehensive web portal for administrative staff to effectively manage and dispatch teams. Its platform is the go-to solution for a wide spectrum of home service providers, offering seamless, scalable tools that evolve with the business. Key Features: * AI-Powered Customer Interaction: Felix, its AI autoresponder, ensures consistent, professional communication, catering to client needs promptly and efficiently. * Adaptable CRM System: Perfect for businesses of all sizes, its CRM facilitates effortless management of customer interactions, streamlining the journey from first contact to job completion. * Robust Job Tracking: Stay updated with real-time job tracking capabilities, suitable for individual professionals and larger teams alike. * Cutting-Edge Payment Methods: Embrace the convenience of modern payment options, enhancing client experiences and keeping the business at the forefront of service innovation. * Efficient Call Management: Handle and log calls with ease, ensuring top-tier customer service as the business expands. * User-Friendly Scheduling: Its intuitive scheduling tools make booking services straightforward, reflecting a commitment to customer convenience. * Mobile App for Technicians: The SERV mobile app is designed for speed and simplicity, functioning flawlessly offline to keep technicians connected in the field. * Web Portal for Administration: Streamline operations with its web portal, enabling administrative staff to efficiently dispatch and manage teams.
ScalePX
scalepx.com
ScalePX is an AI-powered platform redefining customer support for e-commerce and retail, enhancing every interaction across the product journey. Built to scale effortlessly, our AI-driven tools help you engage, support, and optimize customer experiences like never before. * Clue AI: Provide instant, accurate, and product-aware answers to customer questions on your online channel, 24/7. Clue AI identifies the product a customer is viewing and offers real-time support, transitioning only complex questions to support agents for efficient resolution. * QuickPage: Replace traditional product manuals with interactive, QR-accessible product pages. It empowers customers to access product manuals, AI support, FAQs, and upsell recommendations directly from their devices. * Help Center: Deliver on-demand, self-service support with a dynamic knowledge base. Customers can easily find product guides, tutorials, and answers to frequently asked questions, and AI support, reducing support inquiries and improving satisfaction. * Analytics Engine: Unlock powerful insights with AI-driven analytics that monitor customer interactions, identify trends, and highlight opportunities for improvement. The Analytics Engine provides a comprehensive view of support performance, helping you optimize customer engagement across channels. Founded to drive innovation in customer experience, ScalePX is committed to helping businesses create exceptional, scalable support systems that keep customers engaged and informed every step of the way.
Pindrop
pindrop.com
Pindrop solutions are leading the way to the future of voice by establishing the standard for security, identity, and trust for every voice interaction. Pindrop solutions protect some of the biggest banks, insurers, and retailers in the world using patented technology that extracts an unrivaled amount of intelligence from every call encountered. Pindrop solutions help detect fraudsters and authenticate callers, reducing fraud and operational costs, while improving customer experience and protecting brand reputation. Pindrop solutions have been implemented in 8 of the top 10 US banks and 5 of the top 7 US life insurers. Additionally, 70% of Pindrop US customers are Fortune 500. Pindrop, a privately held company, headquartered in Atlanta, GA, was founded in 2011 and is venture-backed by Andreessen Horowitz, Citi Ventures, Felicis Ventures, CapitalG, GV, and IVP. For more information, please visit pindrop.com.
Nordis Expresso
nordistechnologies.com
Nordis Technologies is a leader and innovator in providing technology solutions to solve customer communications management and payment challenges. With Nordis’ patented, cloud-based Expresso application and product suite, businesses can quickly and efficiently create and manage critical print and digital communications and payments. Nordis delivers an end-to-end solution, with state-of-the-art lettershop and direct mail services to produce and deliver documents. Privately held Nordis Technologies is based in Coral Springs, Florida. Expresso - Take control of your customer communications management Gain unprecedented control and visibility when preparing, modifying and distributing transactional communications like billing statements, pay reminders, compliance letters, and more. The Expresso customer communications management (CCM) platform enables you to develop templates and easily make changes to printed or digital documents without having to wait on lengthy vendor processes. The Expresso CCM solution seamlessly integrates with our print and mail outsourcing, giving you the best of both worlds: easy-to-use CCM software combined with expert print production and outbound mailing. Customer Communications Management, Simplified * Easily develop reusable document templates through the CCM platform. * Upload a single data file and merge elements to customize each letter, statement, email, welcome kit or marketing piece. * Review documents, generate proofs for sign-off, and make disclosure changes in real time. * Track distribution, run detailed reports and create audit trails from the CCM software. * Integrate seamlessly with our state-of-the-art print and mail production facilities.
Kimiya AI
kimiya.ai
AI Kimiya is an advanced AI digital human that revolutionizes customer interactions with lifelike avatars and human-like responses. Kimiya's AI-powered Digital Human assistant revolutionizes customer service by providing a consistent, scalable, and cost-effective 24/7 solution that addresses the key pain points of human-based customer service. This innovative platform leverages advanced conversational AI technology to deliver natural, human-like interactions, empowering businesses to deliver exceptional customer experiences.
Intelly
intelly.solutions
Intelly redefines the landscape of dashboard applications by focusing on those who truly drive business success—your sales and customer service teams. Its platform integrates gamification to create an environment where healthy competition thrives, fueling motivation and enhancing team dynamics. This approach not only boosts individual performance but also strengthens the overall team spirit. For managers, Intelly offers intuitive tools that make it easy to design and customize dashboards tailored to both team-wide and individual goals. These dashboards provide real-time visibility into key performance metrics, enabling managers to make data-driven decisions quickly and efficiently. In addition to powerful dashboards, Intelly incorporates advanced survey capabilities, offering valuable insights into customer satisfaction and employee performance. By gathering and analyzing feedback, organizations can identify strengths, uncover areas for improvement, and take proactive steps to enhance both customer experience and internal processes. Its platform seamlessly integrates with leading CRM and contact center systems like Salesforce, Genesys Cloud, and Zendesk, ensuring a smooth and efficient workflow. Whether your focus is on driving sales growth or delivering exceptional customer service, Intelly equips your team with the tools needed to excel. At Intelly, it is committed to transforming the way businesses approach performance management, enabling teams to achieve their full potential and delivering outstanding results across the board.
Grypp
grypp.io
Grypp helps contact centers get closer to customers by providing a shared, engaging experience through immersive technology. Grypp's Digital Experience Platform (DXP) adds live synchronous interactions to existing voice, chat and messaging channels to elevate the contact center experience from transactional to emotional. With Grypp, contact center agents deliver a better customer experience, improve conversion rates, reduce handling time, improve compliance and much more. All this while serving customers in a way that's never before been possible. Agents improve performance, reduce call times and increase sales; customers have more compelling and productive experiences; brands gain happier, more loyal customers. Grypp is easy-to-use and works in harmony with existing comms solutions. It can be installed and run in minutes, reaching 47x ROI with immediate tangible value to all users. Grypp is shaping the future of communication, scaling to capitalise on the vast global opportunity to improve call center conversations and plans to reimagine communication globally. Be prepared to be Grypped!
Fiidbakk
fiidbakk.com
Website visitors can leave comments and feedback through Fiidbakk widget. Open canvas commenting allows users to leave feedback where it matters the most. This gives website or web app owners clear insights for real improvement Fiidbakk is a tool that lets your users leave comments directly on your website. No pre-set questions, just honest feedback where it matters. It helps you understand exactly what users think and where they face issues, giving you clear insights for real improvement. Get feedback today - pinpoint what matters most to your users and make changes that boost engagement, conversions, and satisfaction.
Feedbucket
feedbucket.app
Feedbucket website feedback tool, is a script you install on your website. This enables users to submit website feedback through screenshots and recordings directly into your project management tool or ticketing system. Visual feedback and annotation tool for bug reporting, website development and design projects. 14 days free trial! Try Feedbucket for free - No credit card. No catches. No BS. Collect website feedback and report bugs directly from the website you are working on, without leaving the site. Get clear feedback with screenshots and video recording sent automatically with all technical data straight into your project management tool; Trello, Jira, Github, etc.. Work smarter: - Save time, 4 - 10 h estimated per project - Includes video recording and annotation - No more PowerPoints or Word documents - No more long and messy email threads - Happy clients and happy dev team In short: Cloud-based platform that helps businesses receive feedback on website functionalities via annotated screenshots, videos and more.
FeatureFind
featurefind.io
FeatureFind empowers businesses of all sizes to harness user feedback for smarter product development. Engage your community by providing a platform for customers and teammates to share insights, vote on desired features, and participate in meaningful discussions. FeatureFind is a user feedback and feature request platform designed to help businesses collect, organize, and prioritize customer input. With an easy-to-use interface, teams can manage feedback, track feature requests, and align product roadmaps with customer needs. FeatureFind simplifies the process of turning feedback into actionable insights, helping product teams build better products faster.
IdeaApe
ideaape.com
The only AI Market Research Tool that works. Identify real problems that your target market faces. Tailor your content strategy to address your clients' unmet pain points. Understand your target market's willingness to pay. Develop a proven go-to-market strategy, backed by real pain points. Understand how your target audience looks at your competitors. Use IdeaApe to successfully identify and address unmet needs in your target market, you can develop groundbreaking products that resonate deeply with customers, creating strong market differentiation and fostering loyalty.
Cyft
cyft.ai
Skip the hassle of logging in and navigating screens in your PSA. Use Cyft to seamlessly update tickets and log billable hours hands-free. Revolutionize your MSP with Cyft, the first AI agent for managed service providers. Streamline operations, automate complex tasks, and transform ticket overload into strategic growth opportunities. Cyft is a cutting-edge platform that leverages artificial intelligence to enhance business operations through advanced data analytics and automation. It focuses on transforming complex data into actionable insights, helping organizations make informed decisions.
Cube
cubehq.ai
Generate hyper-personal, brand-relevant replies for customer reviews and queries using ChatGPT. Founded by an alumnus of Stanford, Wharton, and IITs, Cube is a generative AI startup helping multi-location businesses streamline online reputation management and customer care. It is leveraging ChatGPT to revolutionize customer care. Cube helps teams save time on repetitive tasks, boost productivity, and personalize customer interactions at scale. Cube is powered by ChatGPT, backed by leading investors like Peak XV (previously Sequoia India), Graph Ventures, and angel investors, and trusted by some impressive businesses in healthcare, real estate, hospitality, and storage. Key Features: * Review Collection: Unified management across all and any platforms. * AI-Powered Responses: Generate personalized responses using advanced AI. * Automated Responses: Automate replies with rule-based responses. * SEO-Optimized Responses: Enhance your SEO with keyword-rich responses tailored to boost visibility. * Email Alerts: Get notifications for new reviews and keywords. * Multi-Location Support: Manage feedback across different locations seamlessly. * Unlimited Users: Tailor permissions for various team roles. * Ticketing System: Organize and assign review follow-ups. * Major Platform Integrations: Seamless connectivity with Google, Yelp, TripAdvisor. * Sentiment Analysis: Understand customer emotions through advanced analytics. * Rating Reports: Access concise reports on online ratings. Special Integrations: * Restaurants: Trained models which can understand and respond to restaurant reviews on Doordash, UberEats, OpenTable, Grubhub and provide insights on recurring themes in reviews. * Hotels and Rentals: Integrations with Booking, Expedia, Hotels.com, Agoda, Airbnb for hotel-specific reviews.
Clickiny
clickiny.com
Enhance your business with Clickiny! Increase customer engagement effortlessly with its all-in-one solution for WhatsApp chat buttons, forms, bookings, and more. Clickiny is perfect for businesses and individuals who want to streamline communication through WhatsApp. Whether you're looking to capture leads, manage appointments, or provide an easy way for customers to reach you.