Page 5 - Top Kommunicate Alternatives

SpeakPipe

SpeakPipe

speakpipe.com

SpeakPipe is an easy way to receive voice feedback from your podcast listeners or blog readers. No phone calls are required. SpeakPipe enables you to receive voice messages from your audience directly on your website, and allows you to make it super easy for your website visitors to contact you, leave feedback or testimonial.

eVoice

eVoice

evoice.com

eVoice® is a simple and reliable communications solution that helps you connect with customers, clients, and colleagues with access anytime, anywhere. It provides a second line and allows you to use the eVoice app, so you don’t need a second phone! Discover the freedom of having your business line accessible from your smartphone. Make and receive calls, send and receive texts, access your phone contacts, and more, all from the eVoice app—without any headaches or restrictions. eVoice provides a virtual phone solution that’s perfect for entrepreneurs, freelancers, consultants, or anyone else who needs to stay connected with their business. Here are the eVoice features and benefits: * 3000 minutes/month with your business number. * Multiple extensions. * Separate work and personal voicemails by directing business voicemails to the app. * Create speed dial shortcuts. * Save and review call logs. * Access your phone contacts from within the app. * Screen calls to help manage your time. * Show your eVoice number as the caller ID for outbound calls.

Butterflye

Butterflye

butterflye.io

Super charge your product usage, speed to adoption, and product engagement and let Butterflye generate all your end of release cycle documentation and GTM enablement comms with one click of a button. Butterflye is a product engagement platform that takes technical jargon and automatically generates release notes, changelogs and product briefs. The Butterflye effect turns those documents into easy-to-understand, persona-based messages for your entire GTM team and customers. Eliminate all your manual end of cycle documentation pieces and enable Sales & Marketing to go sell your new features.

Uplight

Uplight

uplight.com

Uplight is the technology partner for energy providers and the clean energy ecosystem. Uplight’s software solutions connect energy customers to the decarbonization goals of power providers while helping customers save energy and lower costs, creating a more sustainable future for all. Using the industry’s only comprehensive customer-centric technology suite and critical energy expertise across disciplines, Uplight is streamlining the complex transition to the clean energy ecosystem for more than 80 electric and gas utilities around the world. By empowering energy providers to achieve critical outcomes through data-driven customer experiences, delivering control at the grid edge, creating new revenue streams, and optimizing existing load and assets, Uplight shares a mission with its clients to make energy more sustainable for every community. Uplight is a certified B Corporation.

Dialer360

Dialer360

dialer360.com

Dialer360 offers a comprehensive telecom solution featuring Ringless Voicemail, Predictive Dialer, Hosted PBX, AI Voicebot, VoIP Termination, and Click-to-Call Dialer. Key Features: * Multiple Dialing Options: Choose from various dialing methods, including predictive, power, and progressive dialing, to suit your operational needs. * AI Integration: Utilize AI-driven features like answering machine detection to streamline calls and maximize agent efficiency. * Hosted PBX Services: Benefit from cloud-based phone systems that eliminate the need for on-premise hardware and reduce maintenance costs. * Comprehensive Tools: Access features such as TPS/DNC filtering, recording portals, and CRM integrations to manage customer interactions effectively.

Calix

Calix

calix.com

Calix is a platform, cloud, and managed services company. Broadband service providers leverage Calix’s broadband platform, cloud, and managed services to simplify their operations, subscriber engagement, and services; innovate for their consumer, business, and municipal subscribers; and grow their value for members, investors, and the communities they serve.

eGain

eGain

egain.com

eGain is a leading AI-powered knowledge platform designed to enhance customer engagement and improve operational efficiency across various industries. With a focus on providing trusted knowledge and process know-how, eGain offers a range of solutions that help organizations manage customer interactions effectively. Key Features: * AI Knowledge Hub: This centralized solution helps create, curate, and deliver knowledge at scale, ensuring that customer service teams have access to the right information at the right time. * Conversation Hub: eGain facilitates seamless multi-channel communication, allowing businesses to engage with customers through various platforms including chat, email, and social media. * Analytics Hub: The platform provides in-depth analytics to measure performance, customer satisfaction, and operational efficiency, enabling continuous improvement.

ZenCall

ZenCall

zencall.ai

In today's fast-paced world, ensuring seamless communication with customers is crucial for businesses. ZenCall is an innovative solution that promises to revolutionize the way companies handle their incoming calls. With ZenCall's AI secretary, missed calls become a thing of the past. This service operates around the clock, providing information, sending links, and only forwarding calls when necessary. ZenCall is more than just a call-handling service; it's a comprehensive tool designed to enhance customer satisfaction and streamline communication processes for businesses. Let's delve into this cutting-edge service and explore its myriad of features, benefits, and use cases. ZenCall offers a plethora of features designed to make call management effortless and efficient. Let's break down these features and their corresponding benefits: * Instant Call Notifications: Receive alerts through the ZenCall app when your AI agent handles a new call. Calls are transcribed into text for convenient reading within the app. * Unlimited Prompt Testing: Experiment with different prompts to refine how your AI agent responds to calls. This feature is available without any additional charge. *URL Link Sharing: Your AI can send URL links via text messages to facilitate transactions or bookings, directing customers to your online resources. * Call Redirection: The AI can redirect calls to a specific person or service, ensuring customers receive the help they need without delay. * Free ZenCall Phone Number: Get a complimentary phone number from ZenCall for managing your calls, with the option to keep your existing business number. * Global Local Numbers: Access local numbers in numerous countries, making your business more accessible to international customers. * Multilingual Support: The AI agent can interact in a wide array of languages, catering to a diverse customer base.

VOGO Voice

VOGO Voice

vogovoice.com

We are VOGO Voice, an innovative group made up of the best and diverse minds in voice technology focussing on the fastest way to connect the Power of Voice. We are the future of voice-enabled applications that help business and civic organisations to reach their growing audience with a smart, targeted and cross-linked voice platform. VOGO Voice supports Amazon and Google to make voice apps and deploy them in the form of skills and actions on their voice-activated devices. We are a userfriendly, multi-tenant SaaS platform that delivers information to business and communities through voice user interfaces (VUI's). VOGO Voice works with global companies, top data providers and technologies to transform raw data into information for data-driven decision making. Start building your skills today! Get in touch to find out more.

Botanic

Botanic

code7.com

The platform makes it possible to create the entire interaction tree simply by dragging and dropping modules. Afterwards, it only takes one click to publish the finished bot on your favorite channel such as WhatsApp Business and Web Chat.

UNOY

UNOY

unoy.io

AI.Assisted.Work. - UNOY® is a no-code building platform that enables you to digitise your knowledge, processes, and decisions efficiently. UNOY also makes expert knowledge easier to document and put into action. By providing tailor-made AI assistants, flexible adaptation to individual requirements, professional security, continuous improvement, and an easy no-code solution, UNOY enables companies to improve the efficiency and effectiveness of their workflows. UNOY supports companies in harnessing the benefits of AI, saving costs, and working in a legally secure manner. Automate any business knowledge in our visual Y-Designer using just a few clicks. Get the ultimate amount of flexibility by adding data connectors, forms, and more. No code required!

TruVisibility

TruVisibility

truvisibility.com

TruVisibility is a team of thought-leaders, software developers, and designers who see each day as a new opportunity for ground-breaking ideas, unparalleled execution, and building lasting customer relationships. Headquartered in Deerfield Beach, Florida, the company’s core product, TruVisibility Digital Marketing Platform, is a total digital marketing solution for businesses and professionals. The company recently introduced TruCHAT — a powerful multichannel chatbot + live chat solution for businesses of all sizes. TruVisibility employs the latest machine learning and software technology to empower businesses to build chatbots, mobile-ready websites, email marketing, blogs, and more.

Aimylogic

Aimylogic

aimylogic.com

A simple visual AI-powered bot builder Aimylogic is a platform for natural language communication for SMBs, whereby over 60.000 users have created thousands of skills for voice assistants and chatbots at the touch of a button. Even non-developers can create a skill or a smart bot using Aimylogic.

ThumbCrowd

ThumbCrowd

thumb-crowd.com

ThumbCrowd is an empowering platform which facilitates businesses to build intelligent bots to interact with their customers through live chat on website, social media channels and applications. It also provides pre-built templates for businesses to get started. For your Ai/ML Bot, build a workflow in minutes & connect with your business communication channel. For answering basic FAQs, create your “Rule Based Bot” by simply using a seamless drag and drop option. How ThumbCrowd works? Step 1. Select a suitable pre-built bot from template or create a new bot for your business. Step 2.Design conversations. Train bot with your own data. Step 3.Connect your trained bot impeccably with the suitable business communication channel e.g. Facebook Messenger, SMS, Live Chat, WeChat, Viber, Line and more. ThumbCrowd interface (www.thumb-crowd.com) will guide you to develop and streamline the entire customer service process. You can train your Ai bots to communicate with customers in a humanly personal based coherent flow. Another feature of ThumbCrowd is combining chatbot solutions with various options for a better human interaction and comprehension. Get the balance right, and you’ll benefit from happier, more engaged customers.

Smartly.ai

Smartly.ai

smartly.ai

Create, deploy and monitor cross device conversational applications with Smartly AI. The intuitive SaaS platform has been designed to be used by all profiles, enabling all members of a project team to effectively collaborate to create a conversational application. Smartly AI’s unique framework means that users create an application once and then can seamlessly deploy it on any platform (Website, Mobile App, Emails, WhatsApp, Messenger, X, RingCentral, ...) Over 5000 developers are currently using the AI platform and the company has developed voice applications and chatbots for companies of all sizes, from a variety of sectors including finance and telecommunications.

Tail.ai

Tail.ai

tail.ai

Tail.ai is an AI tool built to streamline conversational commerce. It offers the creation of a virtual assistant to help customers navigate product or service catalogues, guiding them to the product matching their needs and enhancing the over-all shopping experience. This AI technique mimics a human salesperson by understanding and responding naturally to users' queries about features like material, cut, size, colour, price among others. The platform also enables deployment not just on websites, but also on various messaging apps to drive higher qualified traffic and improve conversion rates. One of the key selling points of Tail.ai is its simplicity in setting up a bot; setups no longer need to be long or expensive, with users simply needing to define their sales scenarios from their catalogues to get their bots up and running. Aside from creating dynamic chatbots, Tail.ai also includes features for training the bot in order to make it more knowledgeable and efficient in handling user inquiries. Additionally, it provides tools for analyzing customer conversations, providing valuable insight on customer expectations and perceptions of brands and products.

botsplash

botsplash

botsplash.com

Every business opportunity starts with a conversation. Botsplash, an omni channel conversation platform delivers innovative, digital messaging software to connect businesses and customers across any digital platform. Customized solutions meet regulatory requirements while making your business stand out, one conversation at a time. Botsplash is a powerful conversation platform that puts your business in the digital messaging channels where your customers are. Connect, Engage and Interact with customers instantly with Realtime or Automated messaging all managed from one platform. With features such as SSO, customer journey workflow, document management, group chat and consolidated audit trail, Botsplash lets your business agents serve customer better and be where the customers are.

YOCTOL.AI

YOCTOL.AI

yoctol.ai

YOCTOL.AI is guiding, elevating, and inspiring international AI followers by offering them breakthrough efficient and pioneering SaaS applications. Intending to lead enhancements of business intelligence. YOCTOL.AI brings impactful moments to increase sales, grow audience bases, and build close relationships with customers - all at once, and with ease.

Collect.chat

Collect.chat

collect.chat

Collect chat is an interactive chatbot that collects data from website visitors - 24/7, fully on auto-pilot. Collect.chat chatbots can replace static web forms and sales reps who ask same questions to each visitors. Anyone can build a chatbot and install it on websites with zero coding knowledge using collect.chat.

MindBehind

MindBehind

mindbehind.com

MindBehind is a conversational A.I management platform, helps non-technical teams to build, launch and growth their chatbots and virtual assistants in a single platform. MindBehind supplies brands of all sizes and different industries, such as Avis, Budget, Phillip Morris International, Renault, with easy to use solutions that help improve customer experience. Chatbots or virtual assistants built with MindBehind can be added to websites, mobile apps, social media interfaces, like Facebook Messenger and WhatsApp, and very soon smart assistants like Amazon Alexa and Google Assistant.

Laiye

Laiye

laiye.com

Laiye is the pioneer of the Work Execution System, a business and technology framework built around synergy between human and digital workers. Laiye’s software brings together in one platform the disparate tools businesses use to carry out digital tasks, such as Intelligent Document Processing(IDP), Conversational AI, Process Mining, Intelligent Automation and others. In addition, Large Language Models and Foundation Models will be leveraged in the design and use-case creation process, which will speed up development and time to value for customers. Built on the premise of an open ecosystem, Laiye helps businesses optimize the technologies they already have in place. Laiye is the first company in its industry to commit to returning 100% of licence fees should agreed business outcomes not be achieved.

Ideta

Ideta

ideta.io

Ideta offers a no-code platform that allows companies to easily create conversational assistants on numerous communication channels such as web pages, social media, instant messaging apps and more via API. The solution makes the creation of chatbots and the use of AI accessible to all. IDEATA's SERVICES * A no-code chatbot builder platform * A community management tool * A team at your service to create your conversational assistants * A 5 day training course about conversational topics and the creation of your first bot IDEATA's ADDED VALUE Ideta's platform is the only one that is collaborative, multi-NLP, scalable, in SaaS (or on premise) that allows you to create chatbots that are personalized, connected, multichannel and accessible. IDEATA's REFERENCES * Large accounts such as ESCP Business School, Alinéa, Biogroupe, Rennes Métropole, Orange Océan, BIC, Brandt group… * SMEs that need to adapt and automate their services in conversational form According to Salesforce and Gartner, 77% of consumers think that chatbots will transform their expectations of businesses in the next 5 years and 50% of businesses will be spending more on chatbots than on developing mobile applications in 2021.

Verloop.io

Verloop.io

verloop.io

Verloop.io is the world's leading customer support automation platform. It helps businesses deliver delightful support experiences to their customers, across channels. Verloop.io's platform seamlessly delivers support across various channels, ranging from websites and WhatsApp to in-app and voice interactions. With a global trust from over 5000 brands, including prominent names like Decathlon, Cleartrip, and Nykaa, Verloop.io caters to enterprises and SMBs alike. Verloop.io's end-to-end solution sets us apart, offering a three-fold approach: 1. Initial Query Resolution: In the first phase of contact center interactions, Verloop.io employs AI support through both chat and voice. Verloop.io's conversational AI solutions efficiently handle most customer queries. 2. Human-Agent Support: As queries escalate to human agents, Verloop.io introduces Co-pilot for support—a powerful AI tool aiding human agents with accurate responses. The tool suggests responses to enhance agent efficiency. Leveraging speech-to-text and AnswerFlow powered by document cognition, agents can also leverage our generative AI powered tools like AI-summary, AI-Rephrase, AI-Expand, and AI-Tone Adjustment to ensure best responses and increased customer satisfaction. 3. AI-Powered Quality Analysis (QA): Verloop.io's Sparks offers the ultimate solution for Quality Analysts, automating call analysis using Generative AI. This ensures a streamlined process for continuous improvement. In addition to the above tools, businesses can use Verloop.io's bot builder- Recipes along with Smart block to easily begin their journey towards offering the best customer experience. In a gist, Verloop.io aims to simplify and elevate the customer support journey through innovative automation and AI-powered solutions

Rep AI

Rep AI

hellorep.ai

Rep AI is an AI-powered chatbot designed to enhance the shopping experience for customers in an eCommerce store. It was specifically built for Shopify and uses two AIs to provide shoppers with a personalised guided shopping experience. The Rescue Algorithm predicts when a shopper is about to leave the site, with an accuracy rate of 92%, and engages them in a conversation to bring them back. ChatGPT powers the conversational shopping assistant to handle all conversations, including product questions, checkout and recommendations. Rep AI understands natural language and idioms, thus making it ideal for big catalogue stores with complex queries. It can recommend complementary products for upsells and can handle multiple languages. Rep AI integrates with popular Shopify apps seamlessly, and requires no changes to the support stack. Merchants have reported increased Conversion Rates of up to 13%, Average Order Value increment of 20%, and an average sales increase of 9%. Rep AI provides customers with a tailored shopping experience, making it a game-changer for eCommerce sales. Brands such as Underoutfit have seen an exponential increase in their conversion rate. Rep AI offers a 30-day free trial and a 60-day money-back guarantee if the user does not get 10x ROI on their investment.

Twixor

Twixor

twixor.com

Twixor redefines CX with Generative AI & NLP, creating dynamic customer journeys on messaging channels. Twixor's low-code/ no-code CX platform merges Digital Assistant and Intelligent Process Automation, offering personalized, goal-oriented interactions. It goes beyond scripted responses, generating empathetic, customized recommendations and solutions, enhancing customer satisfaction across marketing, business transactions, and support operations. * Proven Success: With 400+ clients globally, including Fortune 500 companies, and 1 billion+ interactions managed every quarter, Twixor is also trusted and recognized with 7 patents. * Transformative Benefits: With Twixor, achieve a 25%+ conversation rate, reduce operating costs by 15-25%, and increase brand engagement by 80%. * Key Features: Our platform offers a drag-and-drop Journey Builder Studio, AI & NLP-powered conversational engine, Live & Virtual Agents, Smart Campaign Management, omnichannel support for 120 languages, and an AI-driven Analytical Dashboard. * Recognised as the Best Customer Experience Platform in Retail and Ecommerce in India, we've also gained recognition as an emerging Conversational AI Vendor in the MEA region. Twixor's partners of choice include one of the world’s largest Banking Platforms & CPaaS Players, and many others across MEA, and APAC, who trust our white-labeled solutions. In short, Twixor empowers businesses to craft dynamic customer journeys, delivering exceptional CX that sets you apart in your industry.

Hypertype

Hypertype

hypertype.ai

Hypertype automatically write emails for you. Easily upload your company data, such as PDF and CSV files, and knowledge base, to tailor responses. +1,000 teams. Hypertype is an innovative AI-powered tool designed to enhance customer support and communication for businesses. It acts as a superhuman support assistant, enabling teams to respond to customer inquiries swiftly and effectively.

HelpLook

HelpLook

helplook.net

HelpLook is a knowledge management platform that offers custom GPT chatbot solutions. It enables businesses to create self-service knowledge base, blogs, help centers, and supports document-based AI search and answers. With features like data encryption, customization options, and multilingual support, HelpLook provides a comprehensive knowledge hub experience. Advantages: 1. Customizable Chatbot 2. Multitemplate and Multilingual 3. Personalized Branding Display 4. Intelligent Responsive AI

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