Parsedoc
parsedoc.com
Parsedoc is an automated document reading and processing solution, which transforms non-structured texts into structured data thanks to the use of OCR and AI. It will lessen the workload caused by managing invoices and other documents by data entry teams. This tool will receive, analyze and manage the most-used files in your company. Afterward, Parsedoc will integrate these into the company's management system (SAP, Navision, Holded, etc) via API. Parsedoc's clients mostly look to automate documents such as invoices, delivery notes, purchase orders, Single Administrative Documents (SAD), and more. Designed for mid-sized and big companies who are looking to save most of the time spent managing and processing invoices and other documents manually by their Finance or Procurement staff.
Dcipher Analytics
dcipheranalytics.com
Dcipher Analytics is the modern no-code, end-to-end SaaS-based knowledge automation and text analytics platform that makes text analytics available for the general domain expert. Organizations use it to get value from analyzing customer feedback, mine social media to understand consumer needs and pains, and identify emerging trends through free-form text responses, trendspotting, and horizon scanning. Dcipher Analytics can save insight professionals valuable time by automating their tedious work so they can focus on what the insights mean for their organization and how they can take the best course of action. The platform accelerates the time-to-insight, model training, and automation of workflows for all analysts and insight professionals. The solution’s foundation is a unique architecture and proprietary query language tailored for unstructured data, such as text. What makes us unique? Dcipher Analytics is a unique solution for automating insight workflows. It provides all the data sources, automated workflows, algorithms, and AI tools you need in one place. Interact with data through an intuitive visual interface to prep, explore, enrich, and build models faster than ever before—all without the need to code. Code-Free AI: Placing the power of state-of-the-art algorithms and models in the hands of analysts and insight professionals, making the world’s most powerful AI models easy to use through simple drag-and-drop. Flexible End-to-End Solutions: Making it easy to automate the process of extracting insights from unstructured text according to your needs. Select all the sources, methods, and models you need in a unified and interoperable platform. Enterprise-grade technology at scale, with speed: Achieving quick time-to-insight at the scale of your needs, whether you want to analyze a single report or millions of news articles. Leverage distributed and fully parallelized computing in the cloud to optimize for datasets of all sizes. To see some examples of analyses done using Dcipher Analytics, read more on our blog @ dcipheranalytics.com/blog
Labelf
labelf.ai
Labelf is a no code AI text classification tool that let's you train the latest and greatest AI models in an afternoon based on your own data. The most popular use case is to interpret, analyze and automate customer support workflows based on calls, mail or chats. This gives you an advantage to understand what it is that drives a negative customer experience. The AI models works on 100+ languages and you can use the same model for multiple languages at the same time.
Yabble
yabble.com
Yabble creates instant insights so you can take instant action. From the world’s first ChatGPT plugin to a suite of tools that count, summarize and chat with your data instantly – Yabble is a first-of-its-kind, cutting-edge technology company revolutionizing insights and text analytics with proprietary AI products that save time, improve productivity, and drive business growth. A first-of-its-kind platform built on game-changing and automated AI products, we help brands explore their unstructured text data from every angle, enriching their customer understanding and generating transformative insights that drive growth and innovation. The Yabble product offering enables you to dive into your data in record time using our suite of AI powered tools and our industry leading ChatGPT plugin. Using a unique combination of proprietary algorithms and OpenAI’s revolutionary GPT-3 neural network, Yabble’s AI generates rich, detailed insights from your unstructured data with unprecedented ease, speed, and accuracy. Case in point: it’s 1,000 times faster than an expert human coder and has saved customers more than 60,000 hours of manual work to date. Whatever your data source — product reviews, social media comments, employee feedback, survey responses, interview transcripts — Yabble can help. Save hundreds of hours of manual work, improve productivity, and allow the focus to shift to what really matters: applying critical human insight to your business strategies. Yabble is suitable for businesses of all sizes and sectors and is currently used by leading brands, including retailers, supermarket chains, media titans, energy companies, and FMCG producers. Join the insights revolution. Yabble it. What are you waiting for?
Lang.ai US
lang.ai
Lang.ai is a no code service automation platform that empowers customer support teams to build AI models that they can directly control to improve and automate critical support processes. We seamlessly integrate into Zendesk and Salesforce and take the tedious and manual tasks out of agents’ hands so they can focus on what is most important, the customer. Our customers are leveraging Lang for the following use cases and with our plug and play technology they’re up and running in 48 hours with no model training and maintenance required.
Gavagai
gavagai.io
Understand what your customers are telling you Gavagai provides groundbreaking text analysis technology to create valuable customer insights from what your customers are saying to you. By continuously tracking customer feedback using our service, you will understand your customer better which translates to immediate competitive advantage. Together with our skilled partners, we create customer experience solutions for all types of industries. Discover what you did not know you needed to know
Forsta
forsta.com
Behind every customer data point is a person. Behind every business decision is a person. And because every person is unique, the first customer to figure out is you. Forsta is the new frontier of experience and research technology—a technology company with a difference. The difference is that it collaborates. It listens and designs the solution together with clients. Forsta adapts its market-leading experience and research technology to clients' needs, not the other way around. It exists to inform and inspire decision-makers. Forsta powers the HX (Human Experience) Platform—an award-winning comprehensive experience and research technology platform that breaks down the silos between CX (Customer Experience), Employee Experience (EX), and Market Research. This enables companies to gain a deeper, more complete understanding of the experiences of their audiences. Forsta’s technology, combined with its team of expert consultants, assists thousands of organizations across various industries, including financial services, hospitality, market research, professional services, retail, and technology. Forsta is recognized as a Leader in the 2021 Gartner® Magic Quadrant™ for Voice of the Customer and a Leader in the G2 Grid® for Experience Management software, Text Analysis software, and Survey software. The award-winning Forsta HX platform has also been recognized in the TMC CUSTOMER Experience Innovation Awards.
Olvy
olvy.co
Olvy is an AI-powered feedback management tool that transforms user feedback into actionable insights for product teams. With deep analysis and real-time communication, Olvy keeps users at the core of your product development. It's your key to creating products that users love and ensuring their needs are met.
Quixy
quixy.com
Quixy is a cloud-based No Code digital transformation platform for business process management (BPM) and workflow automation. Quixy empowers business users with no coding skills to build unlimited enterprise-grade applications, using simple drag and drop design, ten times faster consequently enhancing organisation wide efficiency, transparency and productivity.
50skills
50skills.com
Transform HR processes and boost productivity with 50skills. Imagine a world where organizations can effortlessly streamline complex workflows and automate repetitive tasks, freeing up valuable time for their HR teams to focus on strategic initiatives and employee engagement. Say goodbye to cumbersome processes and hello to a seamless, stress-free HR experience. The priority is ensuring that HR operations run smoothly, efficiently, and in line with organizational goals. The platform embraces the power of AI to automate tasks like onboarding documentation, candidate screening, and managing routine employee queries, reducing the mental load on HR teams. With 50skills, organizations are not just adopting technology – they are unlocking the potential for their teams to achieve more. 50skills offers intuitive design and seamless integrations tailored to specific needs, whether integrating with existing systems or crafting custom workflows. And it does it all with a dose of personality, because HR shouldn't be a snoozefest. Discover the transformative power of automation with 50skills, where achieving more with less effort is not just a goal, but a reality.
Pega
pega.com
Pega is a powerful low-code platform that builds agility into the world’s leading organizations so they can adapt to change. Clients use our AI-powered decisioning and workflow automation to solve their most pressing business challenges – from personalizing engagement to automating service to streamlining operations. Since 1983, we’ve built our scalable and flexible architecture to help people focus on what matters most, so they can meet today’s customer demands while continuously transforming for tomorrow.
InMoment
inmoment.com
Understand the voice of your customer. Get insight from qualitative feedback. Wootric CXInsight™ uses machine learning to auto-categorize and assignment sentiment to unstructured feedback from surveys, online reviews, social media, support tickets, employee feedback, and more. - Get ROI from qualitative feedback, instantly. Machine learning identifies category themes and sentiment in each verbatim comment, instantly analyzing volumes of feedback. Algorithms are based on what matters in your industry, customized for your organization. Analyze feedback in any language, from any source. -Know what improvements will have the most impact. Stop wasting time deliberating. Use data to prioritize projects. -Quantify what your customers and employees care about. Understand the “why” behind Net Promoter Score and customer journey point metrics. Analyze a single source–or see themes across all feedback sources.Visualize data by any business driver. Create tag hierarchy. - Save time. View big picture trends and spot anomalies at a glance.Create an executive dashboard based on what matters to you, and Customize dashboards for each stakeholder function.Alert stakeholders to changes in feedback trends automatically, so they can address issues - Understand why customers and employees love you or don’t. Easily investigate hypotheses, without a data analyst. -Get a unified view. Import feedback from any source. -Align all business teams around the customer. No more silos — democratize customer data. Insight without a data analyst. Our platform makes it easy for teams to discover relevant insights themselves. Permission-based access. Get a holistic view of customer/employee sentiment in an easy to use dashboard.
TheySaid
theysaid.io
Traditional surveys fall short—they're slow to create, hard to analyze, and lack the context needed for smart decisions. TheySaid's Conversational AI Surveys offer a better way: * Gain 10x deeper insights with context-rich responses. * Launch surveys in minutes with ease. * Boost engagement with interactive, 1:1 conversations. * Simplify analysis with summaries and natural language queries. * Automate follow-ups to turn insights into action at scale.
ProcessMaker
processmaker.com
ProcessMaker is an American multinational corporation headquartered in Raleigh-Durham, North Carolina. The company's low-code intelligent automation platform empowers organizations to design business processes in seconds—no experience necessary. ProcessMaker effortlessly automates mission-critical processes, capitalizes on the next generation of AI-powered innovation, and unlocks the full productivity of your skilled workforce. The platform also offers a range of free trials to showcase ease of use and technical innovation.
Wonderflow
wonderflow.ai
Millions of product reviews are written every day. Wonderflow is the simplest AI-based solution to analyze them and turn this extremely vast stream of customer feedback into winning decisions. Wonderflow's unified VoC analytics help B2C companies extract value from consumer feedback like online reviews, support center records, and NPS. Its AI analyzes the Voice of Customers from all over the world, both from your buyers and your competitors'. The Natural Language Processing (NLP) technology then provides you with easy-to-digest insights, not complicated procedures, so that everyone in your company can access the best information in seconds. Wonderflow is frequently mentioned by leading industry research firms such as Forrester, 451 Research, Omdia, and Aragon.
Thematic
getthematic.com
Get targeted, accurate insights from your customer feedback in seconds with Thematic’s AI-powered platform. Easily transform unstructured feedback into clear, specific and actionable themes, without setup costs. Thematic makes it fast and easy to get insights that help you improve customer experience, products, and services. Thematic transforms noisy text feedback across any channel into insights to improve services, products and customer experience. They have made it easier for everyone to get customer insights and analytics, to make better decisions faster! Thematic's AI delivers a thematic analysis of feedback data at scale: it's why they are called Thematic! Its AI analysis is transparent and flexible, so you can easily guide the AI to directly answer your business questions. Use its platform to identify what matters to customers, what's driving your metrics and why. It's easy to dive into issues and quantify the impact on your metrics. Now with Thematic Answers, you can rely on Thematic's Trust layer while harnessing the power of generative AI to get high quality insights to everyone, faster.
Playvox
playvox.com
Playvox is the leading customer service agent performance optimization software. Playvox integrates with most major contact center platforms and allows teams to view, analyze, and manage their entire quality assurance process in one convenient platform. Streamline your QA process, motivate, coach, and train your agents, and empower your entire team with transparent, real-time metrics. Monitor service, measure KPIs, and finally ditch the spreadsheets.
Comments Analytics
commentsanalytics.com
Valuable, clear, considerable, and remarkable insights from videos, social posts, product pages unstructured text data – to help you better understand the thoughts, feelings, motivations, and decision-making processes of your customers. Comments Analytics is an AI tool that provides an in-depth analysis of unstructured text data, including sentiment analysis, comment categories, named_entities recognition, and keyword extraction. Key Benefits of CommentsAnalytics Services: 1 - Customer Insights 2 - Brand Reputation Management 3 - Product Development and Innovation 4 - Customer Experience Enhancement
Revuze
revuze.it
Revuze is a leader in Generative AI analysis for online reviews, revolutionizing the consumer insights landscape. With years of experience leveraging LLM training, Revuze unlocks the full potential of insights from verified buyers across multiple e-commerce sources. Its cutting-edge solutions empower businesses to seamlessly integrate review analytics into their marketing and product processes, enabling strategic decision-making. Through high-quality data, insightful predictions, and scalable capabilities across sources and regions, it offers real-time analysis with intuitive features, dynamic dashboards, and comprehensive reports. From data collection to final visualization, Revuze’s end-to-end solutions ensure you can navigate the rapidly changing landscape of your categories and confidently make daily data-driven decisions. Discover the power of Revuze, the GPT of the consumer insights industry, and gain a deeper understanding of your customers and competitors.
Cotalker
cotalker.com
We unleash the potential of companies, their assets and people, with the fluidity, efficiency and intelligence provided by our SaaS platform & suite of digital products for workflow management. Interconnectable flows, automatable and adaptable to the processes and evolution of the business, in products that range from the total coverage of digital solutions for work flows in the field, to the back office, integrating a panoramic control, because, we understood that those who do not see the full picture will only make incomplete decisions. We create markets with purpose. We envision being the digital front of all operations
Arigamix
arigamix.com
ARIGAMIX is an ECM|BPM platform for high-performance workflow and business process automation solutions in various business industries. ARIGAMIX Features: - Digital document archive Store documents and structured data(insurance policies,losses,etc.) - Various business processes Approve, process, and manage documents(invoices, contracts, etc.) - Service desk and case management Vacation requests, task management and much more - Corporate portals with news and document libraries Knowledge base, content preview, and beyond,
Integrify
integrify.com
Integrify, a PSPDFKit Company, provides workflow automation software that powers the business operations of some of the largest companies in the world. Integrify automates tasks and activities so employees can focus on real value-add work. In addition, Integrify improves the accuracy of critical processes and helps companies stay in compliance with organizational and external regulations.
Original Software
originalsoftware.com
Our enterprise testing platform is trusted by hundreds of companies in lowering risk from bugs and failed updates and saving up to 60% in time spent testing. Step into the future with a single, powerful platform to manage, capture and automate your testing across your ERP and entire tech stack. On-premise, cloud, custom app or green screen - it tests across any and all of them.
Abstra
abstra.io
Abstra is a Python-based business process automation and management platform. Build workflows faster by combining Python with native facilities and AI, while retaining all the governance benefits inherent to traditional software development and enterprise-grade levels of monitoring and reliability. Use our tools to ease automating custom processes with scripts, UIs, integrations and more. Get started today.
RavenPack
ravenpack.com
RavenPack is the leading big data analytics provider for financial services. Financial professionals rely on RavenPack for its speed and accuracy in analyzing large amounts of unstructured content.
Lang.ai EU
lang.ai
Lang.ai is a no code service automation platform that empowers customer support teams to build AI models that they can directly control to improve and automate critical support processes. We seamlessly integrate into Zendesk and Salesforce and take the tedious and manual tasks out of agents’ hands so they can focus on what is most important, the customer. Our customers are leveraging Lang for the following use cases and with our plug and play technology they’re up and running in 48 hours with no model training and maintenance required.
Relative Insight
relativeinsight.com
Relative Insight delivers AI-powered text analysis to help brands and agencies generate customer, target audience and competitor intelligence from words. The platform delivers an efficient and scalable solution for uncovering actionable insights from survey open-ends, reviews, customer service transcripts and online conversations. Using technology originally developed in partnership with the British government to keep children safe online, our comparative approach reveals what makes audience groups and brands unique and similar to one another. Insights are being used by leading brands and agencies to inform marketing messaging, product development, customer service strategy and more. Quantitative analysis tells you WHAT is happening in your business, text analysis tells you WHY.
Lumoa
lumoa.me
Lumoa is the first CX platform to offer GPT. In the past, companies used to spend weeks collecting, analyzing, interpreting, and reporting on customer feedback from multiple sources. Now, every employee can ask questions and receive real-time answers based on the voice of the customer. Lumoa helps make timely decisions to increase KPIs up to three times.
Chattermill
chattermill.com
The Chattermill Customer Feedback Analytics Platform helps businesses unlock their customer reality. Using Chattermill, companies can unify their customer feedback data across surveys, reviews, support tickets, conversations, and social media to uncover what customers want, need, and expect from their products and services. Chattermill unifies customer feedback, customer support, and product feedback into a single platform and uses deep learning artificial intelligence (AI) to analyse customer data at scale and provide actionable insights. The world’s leading brands like Amazon, Uber, Virgin Mobile, Zendesk, Tesco, JustEat, and H&M use Chattermill to transform their customer experiences and drive growth for their businesses. Chattermill is a private company headquartered in London, UK.
Kapiche
kapiche.com
Kapiche is a feedback analytics platform that analyzes mountains of customer feedback in minutes, allowing you to provide deep insights quickly and help your company make better decisions. Kapiche's platform doesn't require any set-up or code framing. It just works, immediately. And it lets you analyze all your customer feedback in one place. With Kapiche, you can get to insights 30x faster. That means no more waiting weeks or months to get results; you'll be able to answer questions in real-time. Easily measure the impact of themes on CX metrics, drill down quickly to identify root causes, and be notified about new trends in customer feedback. Kapiche also helps you share insights across your organization with confidence. Your teams and leadership will have easy access to explore and collaborate on your customer insights. And you’ll love how you can quickly generate impressive reports and answer ad-hoc questions on the fly.
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