Page 8 - Top Hotjar Alternatives

Quantum Metric

quantummetric.com

With a quick deployment, our platform starts to ingest and visualize everything your customers experience on web, native app, and kiosk. The impact of every customer interaction is automatically quantified, every customer session can be replayed, and most importantly, all your teams can work from a single version of truth. That’s why the biggest brands have taken the Quantum leap, such as Alaska Airlines, lululemon, Lenovo, and Western Union.

featureOS

featureos.app

featureOS transforms the way you aggregate, analyze, and act on user feedback, turning scattered data into actionable insights, powered by our AI assistant - KAL. 🦸🏻‍♂️ featureOS can gather insights through feedback boards and from many other sources like Intercom chats, Zendesk tickets, etc., and helps you craft detailed product roadmaps, and communicate updates with release notes. With our advanced search and filters organizing feedback is effortless. With seamless integrations with tools like Jira, featureOS makes it easier to track progress and stay on top of your projects. Why Choose featureOS? - Simplify team communication and decision-making. - Affordable, user-friendly, and tailored to your business needs. - Boost customer engagement and product awareness. - Prioritize feedback to build robust product roadmaps. - AI-powered sentiment analysis to understand feedback at a deeper level. - Intelligent feedback summarization for quick insights. - Seamless integration with Jira, ClickUp, Salesforce, Intercom & Zendesk for enhanced productivity.

RevSetter

revsetter.com

RevSetter is a cutting-edge CS and revenue platform built on a unique data model and insights engine to super-charge customer success, account management, and revenue teams across the globe. RevSetter unlocks the efficiency of your revenue-facing teams – starting with a streamlined onboarding and fast time-to-value, it’s fully customizable for ICs, managers, and the C-Suite and capable of powering the actions and workflows of the full revenue journey. We built our platform to address the market’s current challenges, while also future-proofing the evolving needs of revenue teams worldwide. It’s time to empower your business with a comprehensive set of solutions ranging from automated workflows, robust data management, dynamic customer journeys, product usage analytics, and much more – all in one innovative solution.

Usermaven

usermaven.com

Usermaven is a no-code privacy-friendly analytics tool for marketers, product teams and agencies. It has website analytics, product analytics, funnels, journeys, attribution and a mini CRM called contacts-hub to view individual journey of each user. Usermaven helps teams make better, data-driven decisions to grow their business. Say goodbye to guessing and hello to success.

Fullview

fullview.io

Experience seamless, zero-download co-browsing built for modern customer support teams. Fullview enhances phone support and cuts resolution times with easy web screen control and sharing. Key Fullview benefits: * Cut resolution time by leading customers directly on-screen with top-tier co-browsing * Quickly identify bugs and issues by recording and analyzing user sessions * Troubleshoot effortlessly with console logs, error data, and device details * Leverage AI for insights like sentiment analysis and call summaries Fullview integrates with tools like Intercom, Zendesk, and Salesforce for direct co-browsing from support tickets. Trusted by fast-growing companies and Fortune 500s. Other features: * No-download co-browsing with chat, screen sharing, and annotation tools * Schedule cobrowsing calls for later * Inbound cobrowsing feature (users can request you start a session with them) * Automatic detection of user frustration signals (like rage clicks) * AI-generated transcripts and summaries * Customizable privacy controls

RhetorAI

rhetorai.com

RhetorAi is an AI tool that conducts user interviews to help companies achieve product-market fit faster. It allows for 24/7 availability and provides valuable insights like an AI product researcher. The tool can conduct hundreds of interviews a day and store transcripts for easy access. Rhetorai goes beyond surveys to help with tasks such as prioritizing features, getting design feedback, and understanding user journeys.

Sprig

sprig.com

Sprig is a user insights platform that empowers product teams to build exceptional products with rich and rapid user insights. Next-generation product teams like Dropbox, Notion, and Loom improve their product experience with Sprig’s suite of insights tools: 1. Surveys: Listen and learn from targeted users right within your product. 2. Replays: Capture clips of your user sessions alongside their in-product feedback. 3. AI Analysis: Turn user feedback into product opportunities with GPT-powered AI. Sprig is based in San Francisco, CA and backed by Andreessen Horowitz, Accel, First Round Capital, and Figma Ventures.

Macorva

macorva.com

Macorva's AI-powered platform is revolutionizing the way businesses handle performance management, feedback, and customer satisfaction. Its solutions bring together frictionless feedback, advanced analytics, and artificial intelligence to transform insights into targeted resources and response plans that help the organization make the most of its experience data. Instead of getting bogged down in data, it uses Radiant AI to free up time and focus more on actions that create impactful change. From connecting every employee and manager with proven next steps to closing the feedback loop and improving outcomes, Radiant AI is the personal coach in driving better employee and customer experiences. Macorva EX is an advanced, AI-powered employee experience platform, with surveys, pulse checks, engagement scoring, benchmarking, driver analysis, eNPS, 360° feedback, and more. It effortlessly builds dynamic, mobile-friendly, engaging feedback experiences and unlocks key insights with automated, intuitive reports. It spends less time on analysis and more time taking action with Radiant AI by connecting every employee and manager with proven next steps to close the feedback loop and improve outcomes. With features like SMS survey notifications and the ability to identify standout employees, Macorva EX empowers it to better manage the team, recognize silent superstars, and mitigate flight risks. Macorva CX provides engaging omnichannel customer experience (CSAT/CES), brand experience (Net Promoter Score), product experience, and digital experience surveys to capture actionable insights throughout the customer journey. It makes detailed custom dashboards in a few seconds and generates AI reports to spot trends and identify outliers. Its advanced AI even creates personalized communication scripts to respond to every individual survey. It gets higher response rates with mobile-first surveys and boosts the online reputation effortlessly with AI-generated social reviews. Macorva CX provides a deeper understanding of the customer's journey, helping to improve their experience and the business. Macorva MX is designed to streamline the management process and boost team performance with AI-generated resources and centralized storage for all employee performance data. Its platform listens and learns from the data, incorporates company objectives and cultural values to automatically generate performance reviews, development plans, OKRs, SMART goals, and more. These AI-generated features save the manager over 100 hours per year, enabling informed decisions and driving performance to achieve the company's goals. Macorva seamlessly integrates with over 80+ HRIS and CX platforms, streamlining workflows and simplifying data management by automatically syncing employee and customer information. Its entire interface supports multiple languages and full localization.

Snowplow

snowplow.io

Snowplow BDP (Behavioral Data Platform) generates, governs and models high-quality, granular Behavioral Data, ready for use in AI, ML, and Advanced Analytics applications. When integrated with other tools from the modern data stack, Snowplow can power a wide variety of advanced use cases, allowing organizations to drive significant business value with behavioral data. Snowplow’s unique, open source architecture enables data teams to take full control and ownership of their data and infrastructure, without vendor lock-in or a prescribed view of how the data should be collected, modeled or used. Built to empower data teams to capture and operationalize behavioral data at scale, the quality, flexibility and granularity of Snowplow behavioral data is what sets our technology apart.

CustomerGauge

customergauge.com

The Account Experience software automatically captures and distributes feedback from your accounts including non-survey data to front-line managers in real time to help them reduce churn, drive up-sells and close new business with promoter-based referrals. CustomerGauge is a B2B customer experience management platform that enables clients to: - Collect customer feedback from multiple stakeholders in an account - Create custom dashboards for displaying real-time results - Set goals and targets for closing the loop with customers - Segment customer insights by region, product, facility, and more. - and align employees CX-related business initiatives CustomerGauge is also the first and only customer experience management solution that automatically combines customer insights with revenue data. This allows CX managers to: - Identify and prioritize the most impactful customer experience improvements - Forecast the impact of future CX improvements across the customer journey - and report on the ROI of valuable customer experience initiatives

RecRam

recram.com

RecRam is a dynamic SaaS company specializing in personalized video marketing solutions. Our platform revolutionizes the way businesses interact with their audiences by collecting interactive video and voice responses from visitors and users, providing comprehensive analysis and actionable feedback. Leveraging advanced AI-powered analytics, RecRam enhances user experience through tailored marketing tools and offers deep customer insights. Our suite of features includes seamless execution of surveys, feedback collection, and user research, empowering brands to forge stronger connections with their customers. With customizable call-to-action modes, efficient email collection, integrated calendar bookings, and extensive integration capabilities, RecRam supports marketing teams, customer experience specialists, and various industries in achieving more effective communication with their target audiences. Join us at RecRam and transform your customer engagement strategies with our enriched communication tools.

Eval&GO

evalandgo.com

Eval&GO is a Survey Maker that gets answers. Create and analyse beautiful online survey to collect the right responses any time. More than 250 000 users around the world are using Eval&GO to create : customer satisfaction survey, employee engagement survey, NPS form... Build easily market research, satisfaction survey, evaluation questionnaire or quiz form with Eval&GO survey make. → Create your own survey: Our powerful survey maker allows you to use plenty of question types, insert images and videos, add your logo and your brand’s colors to create spectacular online survey, form and questionnaire. → Collect survey responses: Distribute your online survey by email or publish a link on a website, on your blog, use QR codes, Facebook, Twitter and more and get your results in real-time! → Analyze Your Results: Generate an advanced and professional survey report in 1 click. Customize it and publish it in a variety of formats (online, Word, PDF, Excel, PowerPoint). Eval&GO is a solution for all your needs. Our survey maker offers different accounts that will fit to all your projects needs : → Individual account: Enjoy a free 14 days trial to test our survey maker advanced PRO+ functionalities. Manage your contacts, online surveys and questionnaires as you wish. You are in charge. → Multi-user account: Use the PRO+ Team account to collaborate on creating and analysing your online forms and get the best of your survey maker. Organise your PRO+ Team account based on your goals. Become successful together. → Custom projects: The Eval&GO team of experts can guide you through the survey maker and towards the success of your project. We can help you to build and customize your online survey, templates and reports. Many companies are already using Eval&GO survey maker to create their surveys, forms and questionnaires. Follow their lead, create your own online survey! Visite our wbesite → https://www.evalandgo.com Start your free 14 days trial → https://app.evalandgo.com/register/?lang=en&type=trial

MetaSurvey

getmetasurvey.com

Use MetaSurvey to gather product feedback, provide market research, validate ideas. 5-min need to create and share survey, poll or NPS. Don't lose money advertising or producing unwanted / unpopular products! * Use NPS, CSAT, CES surveys to get valuable feedback from your audience * Innovative swipe cards * Mobile-first for surveys * Powerful but light analytics panel * Get up to 15 000 insights / month * Unlimited surveys / account * No credit card required * 30-days money back

Key Survey

keysurvey.com

Key Survey by FORM is the industry’s most customizable survey management solution designed to transform customer and team member experiences for good. Easily create surveys with multichannel distribution that include custom end-to-end design options, including colors, fonts, and logos. Then group responses by participant type, region, and custom fields for at-a-glance review and analysis. Use role-based access to get the data you need and open API and integrations to connect survey response with other systems of record. Visualize and share survey data in real-time with dashboards that organize responses, spotlight trends, and highlight areas of improvement for more engaging employee feedback, stronger market research, and improved customer satisfaction.

SurveyJS

surveyjs.io

SurveyJS is a product family of four open-source JavaScript libraries that provide you with all the advantages of a custom-built in-house survey application while significantly reducing time-to-market and resources required to get the system up and running. The libraries do not directly work with any server code or database, and are compatible with most popular JavaScript frameworks, such as React, Angular, Vue.js, jQuery, Knockout, etc. They can communicate with any server that can post and get a request in JSON format, which makes them server- and database-agnostic. The product family is composed of: * An open-source MIT-licensed rendering library that renders dynamic JSON-based forms in your web application, and collects responses; * An in-house drag-and-drop form builder that automatically generates JSON definitions (schemas) of your forms in real time; * PDF Generator, a library that renders SurveyJS surveys and forms as PDF files in a browser; * The Dashboard library that allows you to simplify survey data analysis with interactive and customizable charts and tables. The base version of SurveyJS is free. For the Creator, PDF Generator, and Dashboard libraries, a perpetual developer-based licensing model is available, allowing you to make a one-time payment and use the software indefinitely, thus also reducing the initial investment required.

candidate.fyi

Welcome to candidate.fyi, the ultimate candidate experience platform revolutionizing the way you engage with talent. Seamlessly integrated with your ATS, our platform automates and streamlines every aspect of candidate communication, from personalized messages to offer letters, preboarding, onboarding, and real-time candidate experience surveys. With our custom and branded portal, candidates enter a world of information and empowerment. They can effortlessly track their progress, stay informed about upcoming steps, discover who they'll be meeting and when, and dive into immersive employer branding content. From interview preparation to exploring company culture, our candidate portal offers a comprehensive experience that leaves a lasting impression. With candidate.fyi, you can collect candidate sentiment feedback at every stage of the interview process as well as track candidate engagement throughout the interview journey. At candidate.fyi, we believe in transforming the interview process into something unforgettable. We're here to make every candidate's journey a remarkable one, where they feel valued, supported, and excited about the possibilities ahead.

Beta Testing

betatesting.com

BetaTesting provides real-world testing services with a community of over 200,000 users around the world. Our platform lets startups & large companies design tests to collect feedback, bug reports, usability videos, and real-world user data over single-session or multi-week iterations. Our team also provides fully managed services, including test setup and design, project management, and data analysis to help our clients build better hardware and software products.

Functionize

functionize.com

Functionize delivers an intelligent testing platform that incorporates AI and machine learning technologies to automate the painstaking software testing process. We work with teams of all sizes and skill sets to improve test creation, eliminate test flakiness and accelerate releases with elastic scale testing in the cloud. By taking a machine learning approach to quality, Functionize enables enterprises to deliver higher-quality software faster. Functionize is recognized by Gartner on their list of Cool Vendors in Agile and DevOps for innovation and is trusted by leading enterprises including Zillow, Hewlett Packard, Farmers Insurance, Honeywell and Logitech.

Kobiton

kobiton.com

Kobiton is the leading mobile application testing platform for enterprises so they can deliver impeccable mobile experiences to their customers. Kobiton’s flexible device lab management and AI driven intelligent quality suite is used by over 60,000 developers and testers worldwide to deliver the most rapid and reliable insights into mobile applications.

BugBug

bugbug.io

BugBug is a low-code test automation solution for QA, testers, developers, and product managers. It offers complete automatization of end-to-end testing for websites and web applications. The tool enables users to automate regression tests and reduce costs usually associated with IT infrastructure. Its intuitive recording interface and easy UI allows users to create an automated test in less than 5 minutes. The Freemium Plan offers unlimited local test runs and unlimited number of users. BugBug delivers advanced features for you to use when you need them - run custom JavaScript, create custom variables, use automatic selectors, smart waiting, and intelligent click & scroll and much more. Speed up the entire testing process with BugBug!

Loadmill

loadmill.com

Simplify Test Automation with AI API-Driven Approach: Redefining Web, Mobile, and Load Testing. AN END-TO-END SOLUTION Harnessing AI Across Test Automation Lifecycle Loadmill is the perfect solution for test automation. Our platform eliminates the need for physical devices, making the process more efficient and cost-effective. With Loadmill, QA managers can easily automate their mobile, web and load testing and ensure top-quality results. Say goodbye to device dependency and hello to streamlined test automation with Loadmill. Learn more: https://www.loadmill.com Book a demo: https://www.loadmill.com/schedule-demo/ Website https://www.loadmill.com

Testomat.io

testomat.io

Testomat.io is a new-gen Test Management System at first for automated tests. This is a powerful solution to sync your automated and manual tests in one place and effectively collaborate with the team. It makes testing activities completely visible and transparent for all teammates Dev, PM, BA. It focused a lot of shift-left testing approaches with in-depth integration to automated tests and CI\CD. The intuitive user interface makes it easy to create test cases, organize test plans, manage test runs and coordinate agile continuous testing processes. Native out-the-box test automation integration makes it super fast to import your tests into a test management system. Built-in living documentation and collaboration capabilities give transparent visibility to everyone with 1 click. Easily track test status and coverage and make correct directions by looking to advanced analytics reports. Testomat.io supports classic test cases and BDD (Behavior-driven development) / Gherkin scenarios. Quick overview and main features: - Integrations with modern js automated test frameworks - Branching and versioning for test cases like git - Advanced BDD support with steps database and autocompletion - Advanced out-of-the-box CI\CD integrations (GitHub, GitLab, Bamboo, Jenkins) - Real-time reporting and analytics including flaky tests, email and messengers notification - Autogenerated living documentation and collaboration tools - Jira, Confluence native integrations - Importers from other TMS with the ability to convert tests to BDD format and many more ... Create a powerful and collaborative space without any barriers. Get test management with seamless test automation integrations. Start today with testomat.io Test Management System.

Swayable

swayable.com

Swayable is a creative testing platform designed to help brands measure the performance of their advertisements and messaging in less than 24 hours. By employing advanced data analytics and experimental methodologies, Swayable provides valuable insights into how marketing messages resonate with specific target audiences. This platform is particularly useful for marketers seeking to refine their creative strategies before launching full-scale campaigns. Targeted primarily at marketers, advertisers, and brand strategists, Swayable is ideal for various sectors, including political campaigns, corporate advertising, and social impact initiatives. The platform allows users to conduct creative pre-testing, where concepts can be evaluated by real consumers. This process enables brands to gather actionable insights regarding messaging effectiveness, visual appeal, and overall consumer engagement. By understanding audience reactions early in the creative process, brands can make informed decisions that enhance their marketing efforts. One of the standout features of Swayable is its use of randomized control trials to quantify.

Graas

graas.ai

Graas brings together data from 100+ platforms for comprehensive analysis across Marketplaces, Brand websites, Ads, and Inventory.

Conversios

conversios.io

Conversios is a no-code Google Analytics and Pixel Integration Tool For Ecommerce Stores on Woocoomerce, Shopify, and Magento. It offers a product feed manager feature that helps you to sync more than 10,000+ products in a click! Conversios has its presence on 3 different platforms namely Woocommerce, Shopify, and Magento with more than 50,000 active users. With one-click Google Tag Manager Implementation, our tool helps you to track every e-commerce metric and do dynamic remarketing! Conversios recently added Facebook Conversion API to their feature-rich product. This would help people to track visitors that Facebook Pixel was unable to do! Integrate Google Analytics 4 and Facebook Pixel with a single click. Check out our website to know more!

Littledata

littledata.io

Littledata boosts the performance of Google, Meta and Klaviyo campaigns by tracking more customers Top Shopify brands rely on Littledata to optimize their marketing channels and track more revenue. Littledata connects revenue with customer data in Google Analytics (GA4), Google Ads, Klaviyo, Facebook Ads, Instagram Ads, TikTok, Pinterest and more. Supercharge your campaigns and analytics by combining the best of first-party data with server-side tracking, built by data experts for data experts. Optimize every channel by connecting Google, Meta, Klaviyo, and more Empower your team with the first-party data they can use in platform Target high-value shoppers by tracking customer lifetime value (LTV) No more dumb ads with server-side connections for Conversions API (CAPI) Power up your Google Analytics (GA4) with full Enhanced Ecommerce data

ShopVibes

shop-vibes.de

shopvibes combines Product Information Management (PIM), Feed / Channel Management and Digital Shelf Analytics in one central system and thus enables holistic optimization across all sales channels. shopvibes thus supports brands, manufacturers and retailers in multi-channel sales throughout Europe. With shopvibes, all relevant product information can be managed centrally and digitally and optimized for all sales channels and partners. Our cloud-based solution enables all relevant stakeholders to work together collaboratively. Through a central data structure, shopvibes offers unique functionalities to increase data quality. Thus, product data can be optimized specifically for channels, sales partners or assortments. With the help of AI, clear recommendations for action are given for data optimization. The playout of data to all channels and partners is fully automated, without manual preparation or processing. This saves shopvibes up to 90% of the effort and at the same time ensures maximum and consistent data quality in all channels. With the help of the analytics features, important insights are highlighted and can be implemented directly in the solution. As a result, analyses are implemented directly and potentials are exploited more quickly. shopvibes' intuitive all-in-one solution is perfectly tailored for small and medium-sized brands, manufacturers and retailers throughout Europe that sell multiple products on multiple channels.

Retently

retently.com

Retently is a leader in the customer experience management industry. It helps both Customer Experience and Product teams to better understand their customers and take feedback-based actions. * Customer Feedback: Automatically collect feedback from every customer at any point in the customer journey with its easy-to-personalize and quick surveys, which display as personalized conversations that generate higher-than-average response rates. * Customer Retention: Increase customer retention by automating follow-up messages with at-risk accounts or setting up internal notifications to ensure that the appropriate team is notified and can take the necessary action to prevent churn or an unflattering online review. Additionally, use its auto-replies to transform a great NPS score into a sparkling online review that will boost visibility and online performance. * Analyze & Predict: Analyze sentiment, easily spot trends, and understand the key drivers impacting CX. Gain a better understanding of how clients feel about the product and predict future behavior.

Yabble

yabble.com

Yabble creates instant insights so you can take instant action. From the world’s first ChatGPT plugin to a suite of tools that count, summarize and chat with your data instantly – Yabble is a first-of-its-kind, cutting-edge technology company revolutionizing insights and text analytics with proprietary AI products that save time, improve productivity, and drive business growth. A first-of-its-kind platform built on game-changing and automated AI products, we help brands explore their unstructured text data from every angle, enriching their customer understanding and generating transformative insights that drive growth and innovation. The Yabble product offering enables you to dive into your data in record time using our suite of AI powered tools and our industry leading ChatGPT plugin. Using a unique combination of proprietary algorithms and OpenAI’s revolutionary GPT-3 neural network, Yabble’s AI generates rich, detailed insights from your unstructured data with unprecedented ease, speed, and accuracy. Case in point: it’s 1,000 times faster than an expert human coder and has saved customers more than 60,000 hours of manual work to date. Whatever your data source — product reviews, social media comments, employee feedback, survey responses, interview transcripts — Yabble can help. Save hundreds of hours of manual work, improve productivity, and allow the focus to shift to what really matters: applying critical human insight to your business strategies. Yabble is suitable for businesses of all sizes and sectors and is currently used by leading brands, including retailers, supermarket chains, media titans, energy companies, and FMCG producers. Join the insights revolution. Yabble it. What are you waiting for?

BuildUX

buildux.com

BuildUX is a first-of-its-kind, comprehensive SaaS platform that empowers UX Heads, Architects, Researchers, Designers, and Product Decision-Makers to collectively create better, faster UX strategies. Through our first intuitive tool, the Persona Mapper, we enable UX teams to create, present and compare up to 10 user personas in a single view, align product teams around personas, extract insights through comparative analysis of diverse personas to make informed decisions on product feature prioritization and design.