Spiral
spiralup.co
Spiral uses AI to analyze company data, helping customer teams identify and resolve issues by understanding customer concerns in multiple languages.
Echoes
echoes.io
Echoes is an interactive platform for analyzing customer feedback, integrating with various CX data sources to enhance customer experience and drive innovation.
Hostcomm
hostcomm.co.uk
Hostcomm is a UK-based app providing hosted contact centre services with AI-driven omnichannel support for inbound and outbound communication.
Pivony
pivony.com
Pivony is a SaaS platform that analyzes customer feedback to provide actionable insights for improving retention and enhancing customer experience.
Cycle
cycle.app
Cycle is a platform for teams to capture and manage product feedback, integrating with tools like Linear and GitHub to enhance user insights and communication.
Cobbai
cobbai.com
Cobbai integrates genAI in customer service with tools for workflow control, agent support, and ticket analysis, aimed at improving efficiency and quality.
Zelta
zelta.ai
Zelta is an AI feedback hub that helps product and marketing teams identify key customer pain points from qualitative feedback sources.
Canvs AI
canvs.ai
Canvs AI transforms open-ended consumer feedback into actionable insights using advanced AI text analysis, helping businesses understand sentiments and improve decision-making.
DropThought
dropthought.com
DropThought app collects real-time feedback from customers and employees through various methods, enabling immediate responses and data analysis to enhance satisfaction and experiences.
SMG
smg.com
SMG provides experience management software and services to help organizations improve revenue, reduce churn, and enhance operational efficiency.
Smile
smileweb.net
The Smile app provides companies with real-time solutions to measure and analyze customer and employee satisfaction metrics.
Mpulse
mpulse.net.in
MPULSE is a customer feedback solution that captures real-time satisfaction data via IoT devices and provides insights through a web and mobile dashboard.
Feebak
feebak.com
Feebak is a survey tool for Genesys Cloud that enables businesses to gather and analyze customer feedback through customizable surveys and various channels.
Tellwut
tellwut.com
Tellwut is a survey app where users share opinions to earn rewards through surveys, polls, and community engagement, available in the USA and Canada.
Insocial
insocial.eu
Insocial allows users to collect customer feedback via surveys, analyze results on personalized dashboards, and showcase reviews to enhance customer experience and boost sales.
Glanceable
glanceable.io
Glanceable is a SaaS app that aggregates and analyzes reviews and comments using NLP, providing tailored analytics from public and internal sources.
Chatter Research
chatterresearch.com
Chatter Research app provides insights in a conversational format to enhance customer and employee engagement and improve experiences.
Asklayer
asklayer.io
Asklayer enables businesses to gather feedback via quick surveys and NPS widgets on websites and through emails, enhancing customer engagement and data analysis.
Segmanta
segmanta.com
Segmanta is an app that helps businesses collect, analyze, and segment customer data for personalized marketing, focusing on privacy and compliance.
SurveyStance
surveystance.com
SurveyStance enables easy customer feedback collection through a feedback kiosk and email surveys, offering a centralized dashboard for data analysis.
piHappiness
pihappiness.com
piHappiness is a feedback management app for creating and analyzing customer surveys, providing real-time insights to enhance customer satisfaction and experience.
Quality Driven Software
qualitydrivensoftware.com
Quality Driven Software provides labor service business owners with a customer survey tool to assist in scaling their operations through data collection.
Merren
merren.io
Merren is a platform for collecting customer feedback through various channels, using conversational surveys, multimedia responses, and real-time data analytics.
TheySaid
theysaid.io
TheySaid offers conversational AI surveys that provide deeper insights, quick launch, interactive engagement, simplified analysis, and automated follow-ups for effective decision-making.
YourCX
yourcx.io
YourCX offers tools for customer experience research and analytics, helping businesses analyze feedback and optimize interactions across online and offline channels.
Edge
startedge.com
Edge is an employee-driven platform that turns frontline staff into brand promoters, automating customer feedback and sales competitions for multi-location businesses.
Real Time Feedback
realtimefeedback.com
The Real Time Feedback app enables real-time feedback collection from customers via QR codes and NFC tags, allowing businesses to address concerns instantly and improve service.
Customer Radar
customerradar.com
Customer Radar helps businesses manage their online reputation by capturing feedback, analyzing customer interactions, and improving service quality.
CustomerSure
customersure.com
CustomerSure is a feedback platform that helps businesses collect, analyze, and act on customer insights to improve experience and satisfaction.
ViaDialog
viadialog.com
ViaDialog provides innovative solutions for customer interaction management and automation, enabling efficient omnichannel communication for contact centers.
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