Totango
totango.com
Totango is customer success software businesses can't outgrow, providing unlimited scalability and unmatched time to value to help cross-functional enterprise teams drive productivity, retention, and expansion. Prebuilt customer success programs that are embedded with industry best practices make it fast and easy to get started, customize to your business, and achieve critical business outcomes at each stage of the customer journey. The biggest customer success teams in the world—including SAP, Github, Schneider Electric, and Aircall—use Totango to integrate customer data for a 360-degree view of customer health, collaboratively manage their customer portfolio, and engage proactively and intelligently with their customers.
QuickMail
quickmail.io
QuickMail is a tool to automate your personal email outreach for sales and marketing. If you or your team are looking to build a predictable sales pipeline, reaching out to cold prospects by email in order to generate new leads, you'll love QuickMail. Whether you are in a meeting, on the phone, or even asleep, QuickMail will stay on top of your outreach, contacting the right number of prospects each day and following up with the ones who haven’t replied. That way, you and your team can focus on more important things, like moving engaged prospects further down the customer journey. With QuickMail, you get to send highly personalized emails straight from your inbox while enjoying the latest technology to maximize email deliverability.
W3rocks
w3rocks.com
W3rocks offers you a suite of products that you can use for your marketing in order to grow your company, find leads, send emails, create a chatbot, attract visitors to write reviews, prevent your site from fake emails, display social notification on your site and many more. A suite of marketing and lead generation products: package includes multiple lead generation tools that you can use to grow your company. Get more leads and customers: All tools are oriented to drive new leads and customers to your company to make it grow. Unlimited access to all products: Offer Unlimited access to all the software without any limit, do not pay anymore per lead. What’s included? Enrichment data software to find email of new leads: Find leads from a list of companies. You will be able to get leads from a list of companies or domains. The software is perfect for B2B companies, Sales and Growth Hackers. The best enrich software to find leads. Ideal for generating leads to prospect them by cold email. Find business emails and leads information. Export leads directly to Excel with business data. Email, phone & social media extractor from a list of websites: You can upload a list of domains and extracts emails, social media URLs, and usernames from Facebook, LinkedIn, Twitter, etc., and phone numbers on all pages of each website. A report is available to download as Excel once all the emails are extracted.
Nureply
nureply.com
Nureply is a cold email software that uses advanced AI technology to personalize emails, rewrite content, and send out emails with maximum efficiency. It is designed to help outbound teams generate more sales and more revenue with its suite of AI-driven tools. Nureply's AI model has been trained on over 1 billion parameters to ensure that emails are written with a mix of human and artificial intelligence. It is also capable of automatically creating email campaigns and scheduling follow-ups for months in advance. Furthermore, the AI model can optimize campaigns for key performance indicators (KPIs) such as open rates, response rates, and click-through rates.Nureply also offers features such as one-click cancellation, no contract, and zero chances of emails landing in the spam folder. It also offers a spam keyword checker to ensure emails get delivered to the right inbox. Additionally, Nureply can generate personalized first lines in seconds and is 3x faster than any other AI tool. With Nureply, users can save up to 200 minutes per day and increase response rates by up to 240%. Lastly, Nureply offers a 7-day free trial with 30 free credits to try out all its features.
Clever Elements
cleverelements.com
Email marketing for the best. More than 250,000 companies rely on d for email marketing Clever Elements is a German email marketing service. They offer a user friendly editor to design the emails for the campaigns and analytics features.
Product Fruits
productfruits.com
Product Fruits is the AI-driven platform designed to supercharge product growth. They provide product adoption and engagement flows that simply work. Automatically onboard users, guide them to unlock the full value of the application, and watch conversions soar. Their powerful feature set includes: * AI-powered PRODUCT TOURS & WALKTHROUGHS for guiding users step by step through the UI * HINTS, BEACONS & TOOLTIPS for highlighting new features, delivering tips, and providing contextual support * ONBOARDING CHECKLISTS for showing users the progress of their onboarding journey * IN-APP ANNOUNCEMENTS for publishing important news directly in the application * IN-APP NEWSFEED for keeping users up to date * NPS & SURVEYS for measuring satisfaction and capturing insights directly in the product * USER FEEDBACK WIDGET for tracking moods as well as making it easy for users to report bugs and share ideas * HELP CENTER (Life Ring Button) for providing one centralized location for all onboarding and support documentation, as well as any 3rd-party chat widget * KNOWLEDGE BASE for allowing users to solve problems without having to contact support * CUSTOM EVENTS for triggering flows based on user behavior in the application * USER SEGMENTATION for tailoring experiences to personas and showing different content to individual cohorts * ANALYTICS for understanding where users get stuck, what they like, and what needs improving * Product Fruits editor was built with a non-technical user in mind, and they don’t need any coding skills to create beautiful onboarding experiences. They are serving companies big and small all over the world, helping them to improve product adoption, increase conversions, reduce churn, and lower support tickets.
Huggy
huggy.io
Automate your services and centralize them on a single platform. Create chatbots to respond at any time, avoid accumulating tickets, organize your contacts, and track the results.
onWebChat
onwebchat.com
onWebChat combines the power of AI chatbots with live chat software, ensuring 24/7 instant support for website visitors, fostering user engagement, and boosting business conversions.
OnCustomer
oncustomer.asia
OnCustomer is the leading omnichannel communication platform in Vietnam. OnCustomer is more than a live chat tool. It is a platform where corporates connect with their customers using personalized content and extensive communication channels. OnCustomer is conducive to increasing real-time conversion rate, fostering revenue growth, and improving customer retention and loyalty.
Chatify
chatify.com
Bye Bye Agent Fees, Hello Customers A better, cheaper, smarter way to live chat with your customers. Most customers who need support don't want to call you, they want to chat with you. Why Live Chat? 9/10 visitors to your website
Alphachat
alphachat.ai
AlphaChat is a Conversational AI platform. It makes customer service more efficient and customers happy. Anyone can build their own Intelligent Virtual Assistant (i.e. a smart AI chatbot) and set it up for customer support automation in less than an hour. The value the product provides: Increase your customer support efficiency in messaging channels. * Measure and increase resolution rate. * Reduce agent workload and leave FAQ answering to the AI. * Increase deflection rate in chat. * Put repetitive tasks on autopilot. * Cross reference chat resolution data to your call center data. Make customers happy * Immediate answers to questions 24/7 * Intent detection and Natural Language Understanding. * Measure AI answer quality. * Answers in every language. * Bot-to-human handover with built-in live chat. Set it up in less than an hour. * Templates for different industries (SaaS, eCommerce, finance, telecoms). * AI suggests improvements into your training data. Add extra intelligence with Enterprise features like AlphaOS custom code into intents, user authentication, SSO, SLA, APIs, multichannel deployment (WhatsApp, Messenger, RCS, Apple Business Chat, voice).
Upsellit
us.upsellit.com
UpSellit provides managed conversion optimization that helps the internet's biggest brands boost sales, capture new-to-file leads, stop abandonment, and increase new customer acquisition. In-house creative and development teams perfectly align UpSellit's technologies at targeted stages of the conversion funnel, serving as an extension of your marketing team. UpSellit's flexible pricing models lends itself to meet the needs of any businesses and allows retailers of all sizes to see the true impact conversion rate optimization. UpSellit's suite of manages services includes: - Email Remarketing - Incentivized Strategies - SMS Campaigns - Value-Driven Strategies - Cart Rebuilder Technology - Control Groups - Advanced AB Tests - Behavioral Parsing - Anti-False Safeguards
Simon Data
simondata.com
Simon Data empowers marketing teams with the only Customer Data Platform (CDP) purpose-built to increase campaign performance through faster, more precise segmentation and personalization. The first CDP built on Snowflake, the Simon Data Platform enables brands to break free from outdated architecture that makes data hard to access and deploy. That's why Tripadvisor, Equinox, JetBlue, ASOS, Venmo and many others count on Simon Data to connect with consumers. Low code, the Simon Data Platform is designed for use by marketers – turning them into data scientists. Simon Data is a 2022 Built-In Best Places to Work, Great Places to Work Certified, and is an 8-time G2 Leader in the CDP space. To learn more, visit www.simondata.com.
Ecomail.app
ecomail.app
Ecomail is an email and omnichannel marketing platform. Communicate effectively with customers using email, SMS, Facebook. With us, you can do this simply and automatically, yet with individual care. Use our drag&drop editor and create beautiful, responsive templates or pick one of 100 pre-made templates. Be one step ahead and use personalization, dynamic content to stand out in customers' inboxes. Use our advanced segmentation options to customize content and react to your customer behaviour. In addition, grow your database using sign up forms and Facebook lead ads. Improve with comprehensive reports. We offer data of OR, CTR, bounce, and unsubscribe rate or spam complaints. In addition, watch the conversion rate, revenue, activity of each contact, click map, opens on desktop and mobile, mail clients, and many more useful insight statistics. Take advantage of our simple automation builder and let automations work for you. Use templates of the most popular automations - welcome series, discount on the first purchase, birthday automation, abandoned cart, reward for purchase, ebook download, and more. Get data straight from your store using integrations - we offer Shopify, Woocommerce, Opencart, Ecwid, Zapier, API and more. Try Ecomail with our one month free trial to see for yourself! We made sending newsletters and communicating with your customers easy and accessible with just a few steps. Our support is free for all users. We are always here for you at [email protected] Our paid plans begin at 5€ per month.
Leadoo
leadoo.com
Leadoo is a conversion platform that turns passive website traffic into active leads and tangible business outcomes. With 83% of buying decisions happening online, opportunities for website conversions have never been higher. But most site visitors are passive and not ready to buy. On average, 98% of site visitors leave without converting. These low conversion rates can plague performance. So they’re on a mission to align and empower marketing and sales teams to convert better and create new commercial efficiencies together. They do this through: * Engaging onsite bots to drive conversion journeys * Powerful personalization to improve user experience * Company identification to identify prospects * User journey mapping to map sales cycles * Analytics to understand users * AI to answer user questions automatically based on site content * Sales alerts to support commercial teams * CRM integration to bring it all together * Leadoo also comes with a dedicated team of conversion experts who set up and constantly optimize conversion journeys through the site. For 800 Leadoo clients over their first 12 months with them, they found the average increase in base conversion rates was 74%. In simple terms, Leadoo provides all the tools and insights needed to: * Identify website visitors * Activate them onsite * Nurture them during their buying journeys * Ultimately convert more of them into customers
SendX
sendx.io
SendX is an Intuitive, Affordable & Feature-rich Email Marketing Software for marketers & business owners. SendX prides itself on enabling marketers with one of the simplest UIs in the industry. SendX provides unlimited email sends with every plan, powerful automation capabilities, 24x7 live support, best of breed email deliverability. 3000+ companies worldwide trust SendX for their Email Marketing. **Start with 14 days free trial (no credit card required). **Pricing starts at $7.49/month Key Features & Benefits: - Send Unlimited Email Campaigns - Build Your Email List with forms and pop-ups - Powerful Automation Tools - Design with Drag & Drop Email Editor (no coding required) - Best Of Breed Email Deliverability (get emails delivered in the primary inbox - Free Migration Service (we will migrate your email marketing account from any ESP for free) - Trusted by 3000+ companies worldwide - 14 days Free Trial (no credit card required, instant setup)
User.com
user.com
User.com is an all-in-one Marketing Automation platform aimed at boosting engagement and improving conversion by using a single data source for your customers. Reach clients through a wide range of communication channels: email, live chat, chatbot, push notifications, dynamic page content, and many more - all available in one place. Interested in Marketing Automation? Grab our free 14-day trial with no upfront payment: http://bit.ly/2wrc3Ax We offer various integrations - Easily connect to Google Tag Manager, Zapier, Segment, Google Analytics, Wordpress, Magento, PrestaShop, JavaScript, CSV, Gmail, Freshmail, Email Labs, plus a range of many more! For a full list see our integrations page here: http://bit.ly/38Dsxn2 As a real-time customer and engagement tool for small and large businesses alike, User.com has been designed to maximize conversion rates and grow user satisfaction. With intuitive drag & drop tools, you can build marketing automation processes, marketing campaigns and create automated action paths that will continuously engage your customers. Use Triggers, Conditions, and Actions to deliver personalized messages to your users at the right time. We understand how important it is to have ongoing engagement with your users in real-time - With the integration of our live chat tool, you can connect in real-time and worldwide. All conversations are stored and connected. Lookup at anytime the latest messages - and send the updates to users via email with simple connections between them.
Privy
privy.com
GROW YOUR EMAIL LIST Create beautiful displays with easy to use audience targeting and triggers designed to get people to join your list and buy from your store. REDUCE CART ABANDONMENT WITH TARGETED DISPLAYS Launch targeted pop ups and flyouts with exit intent and special discounts to close the sale before people go away. DRIVE REPEAT VISITS & SALES WITH AUTOMATED EMAILS Send abandoned cart emails, autoresponders, coupon reminders, and welcome series that drive people back to your site to learn more or make a purchase. TURN CONTACTS INTO SALES WITH NEWSLETTERS Use Privy's drag & drop email editor to build on-brand newsletters that turn your contacts into sales. INCREASE AVERAGE ORDER VALUE Launch a free shipping bar or cross-sell display to increase your average order value. SELL MORE WITH SMS MARKETING Automate your abandoned cart SMS campaigns, send broadcast messages and more with Privy Text.
Workbooks
workbooks.com
Workbooks CRM joins up your entire business, helping everyone work better, work together, and work in the right way with a single cloud-based system. Marketing can generate more high-quality leads, sales can close more deals, finance can invoice quickly and easily, and support can deliver exceptional service. With secure anytime, anywhere access across all devices and seamless integration with your current systems, Workbooks gives your teams a single 360-degree view of your customers that helps them focus on the right things and get the real-time insights they need to make decisions. Workbooks helps you put customers at the heart of your business and build lasting, profitable relationships that grow long-term revenue in a sustainable way.
Moosend
moosend.com
Moosend is a powerful email marketing automation software with world-class features, state-of-the-art automation flows, and lead generation tools that help you grow your business from day one whilst maintaining an award-winning all-in-one user interface. -Send email marketing campaigns Create beautiful, professional email campaigns to engage with your audience like a pro. -Manage Your Audience Send the right email to the right audience using our advanced segmentation features, get organized with subscriber tags, and minimize unsubscribes. -Grow Your Audience Create, launch and optimize stunning landing pages and subscription forms, all with one tool. -Automate Your Marketing Automate repetitive tasks, and create delightful personalized digital experiences for your customers. -Track Your Efforts Measure your marketing success and collect powerful data for better decision-making. You can try Moosend's for free and try all of our SMB and Enterprise features for free! No credit card is required. Get started for as low as $9/month or contact our sales team to build a custom plan to support your business needs. Copy and paste into your browser the following links to: -Try Moosend for free: https://moosend.com/register/ -Get a Custom Quote: https://moosend.com/contact-us/sales/
Hatch
usehatchapp.com
Hatch is the only customer communication platform designed for bottom-line growth. With your outreach and follow-up on autopilot, plus custom AI agents that text with your leads and customers, you can turn more leads into appointments, sales, and repeat customers without the overhead costs. Satisfy customers, alleviate employee burdens, and scale your revenue with Hatch.
Upland Adestra
uplandsoftware.com
Email automation software that inspires engagement. Engage your email audience with personalized content that drives conversions. Upland Adestra is a leading global provider of First-Person Marketing email and lifecycle marketing solutions for global and growing brands alike.
Deepser
deepser.com
Deepser S.r.l. is a software house that develops, produces and sells innovative products and services with high technological value. Its main product is Deepser, an ITSM platform. Deepser is an innovative and intuitive IT Service Management solution, with an interactive web interface. It allows you to manage business processes, organize support requests, optimize the use of company resources and improve customer satisfaction. The ITSM software respects the ITIL framework; its innovative automation algorithms allow for a rapid implementation. The possibility to easily integrate it with other software make Deepser a convenient and smart option for companies of every industry and size. Deepser is a corporate suite that offers the following modules: Service & Help Desk, IT Asset Manager, CMDB, CRM, Crontract Management, Knowledge Base, Password Manager, Dashboards, Chat, Board, Reports and many more.
Kodif
kodif.ai
Kodif is an AI-powered platform designed to automate customer support. The platform leverages a combination of General AI (GenAI) and Low-code to revamp customer service workflows and operations. In essence, the tool aims to enhance the customer experience through AI-driven solutions. Diverse industries such as e-commerce, retail, healthcare, and logistics and supply chain can utilize it to streamline their customer support. Kodif provides a comprehensive suite of offerings including their Platform, AI Agent Copilot, and Customer Autopilot. The AI Agent Copilot is designed to empower customer support teams by providing contextual AI workflows, workflow automation, and a chat assistant. It also aids in maintaining Standard Operating Procedures' consistency, potentially improving handle time and agent satisfaction while reducing training time. The Customer Autopilot feature allows customers to resolve their issues independently via any digital channel. It features real-time customer information, automated email responses using sentiment analysis, and self-guided forms for a customized self-service experience. Moreover, the platform provides AI-driven insights and analytical tools for CX leaders. It benefits user's leadership with easy access to transactional and customer journey insights, real-time data on agent productivity, process optimizations, and trend identification. Integrations with other CX platforms and more than 100 carriers are also available to promote efficient workflows and decision making processes. Additionally, Kodif complies with stringent data security standards ensuring safe and secure transactions.
Teamplate
teamplate.io
Boost your team's productivity with teamplate, the comprehensive solution for efficient collaboration. Teamplate integrates essential features like Chat, Video/Conference Calls, Board, Calendar, Data Room, and Spaces into one platform, simplifying your workflow. Minimize app-switching and maximize efficiency with teamplate – your affordable, user-friendly, and powerful tool for seamless collaboration. Key Features: CHAT Teamplate transforms the chat function into a unique integration tool. It allows you to convert messages into tasks, events, or notes with just a click. This feature streamlines your workflow immensely and helps you keep track of important information without having to switch between multiple apps. BOARD In addition to tasks and checklists, our Board also includes Epics and Sprint features. Epics are the perfect way to group related tasks together, so you can see the big picture of your project. Sprints, on the other hand, allow you to break down your work comfortably into manageable chunks and focus on completing specific tasks within a set timeframe. Thes features help optimize your work immensely by providing a clear structure and making it easier to track progress and adjust plans as needed. PERSONAL SPACE In your Personal Space, you have your own Board, Calendar, and Data Room. Allowing you to create and organize your work the way you want. It’s a simple and intuitive way to manage your own work and keep track of your tasks. DATA ROOM With our Data Room, you and your team can access your files from anywhere, at any time, using any device. Benefit from a neatly organized workspace and enjoy seamless collaboration as your team efficiently shares, edits, and accesses important documents. Benefits: Unified Collaboration Hub: Centralize your team's communication and tasks in one integrated environment, promoting unity and operational efficiency. Streamlined Workflow: Eliminate the complexity of using multiple apps. Teamplate offers a cohesive solution, allowing uninterrupted focus and heightened productivity.
Mojo Helpdesk
mojohelpdesk.com
Mojo Helpdesk makes customer service and IT support easy. Centralize requests, assign, automate, track progress, and get more done faster. The best alternative to managing requests with spreadsheets and emails, Mojo Helpdesk puts them all in a powerful but simple ticket tracking system. Cut down incoming requests with a self-service knowledge base, keep things organized by assigning and tagging tickets, and leverage automation for improved efficiency. Key Features: * Tickets: Instantly search and review tickets, post a comment or a staff note, prioritize, tag, and resolve. * Management: Manage contacts, agents, groups, teams, ticket queues, and more aspects of your helpdesk account. * Administration: Billing, security, add-ons, and more account settings available for admins. * Reports: View and manage different reports (dashboard, tickets count, aging summary, etc). * Multiple helpdesk accounts: Supports multiple helpdesk accounts, on which you have at least an agent role. With over 2.5 million happy users, Mojo Helpdesk is the top choice for IT professionals and customer service managers, and agents. Used by small and medium-sized businesses, schools and educational institutions, healthcare organizations, government agencies, and many others. Get started in minutes, connect to your company or organization’s Google Workspace, and begin managing requests, creating knowledge base articles, managing assets, setting SLA benchmarks, tracking and reporting.
Docsie
docsie.io
Docsie is a web-based documentation platform that enables businesses to build, maintain and publish excellent product documentation in multiple languages. This platform helps you analyze how your customers interact with your documentation and provide you with insights on how to improve your docs. If you can only imagine as your product grows, so do your product docs. Using documentation made in Docsie will make it easier for your customers to find relevant knowledge about your product in your documentation and make them happier in the long run and help you successfully retain them. Docsie also connects you to a state of art translation marketplace that also helps you translate your product docs with the help of certified translators, machine learning and advanced translation speed and accuracy improvement algorithms. Docsie is an all-in-one web-based documentation platform that enables companies to build, maintain, and publish excellent product documentation in multiple languages. Our platform also helps analyze how their customers interact with their documentation and provides them with insights on how to improve their docs.
Reve Chat
revechat.com
REVE Chat is an AI-powered omnichannel consumer engagement platform that offers live sales and support. The automated live chat platform helps you to engage customers 24 hours a day, qualify leads across different channels, and increase conversions. It is a platform for customer communication that streamlines every interaction with customers with businesses. REVE Chat provides a comprehensive set of visual engagement features, such as chatbot, livechat, co-browsing and video chat, to enable faster resolutions through individualized interactions. You can easily engage your customers across their preferred channels with REVE Chat to provide an omnichannel messaging experience. REVE Chat also includes Advanced Routing, Queuing, Auto Triggers, and Visitor Analytics. Businesses attract customers through a variety of channels, including websites, WhatsApp, Facebook, Instagram, Viber, Telegram, App, and others. REVE Chat makes communicating with them from a single platform extremely efficient. Chatbot can automate customer assistance and engagement, the live chat solution can take customization to the next level with a human touch. The powerful platform assists businesses throughout the customer experience, from lead creation to customer happiness and retention.
Zowie
getzowie.com
Zowie enables companies that sell online to deflect tickets using powerful automation technology, care for customers with omnichannel inbox and sell more using enhanced customer context. Zowie can act as your standalone customer service system or enhance your current tools like Zendesk, Intercom, Gorgias, and many others with automation technology. * Free analysis of your automation potential | Know what you’re buying! * Free omnichannel inbox | Get savings on tech. * Tons of integration | Connect with Shopify, Magento, Klaviyo, Zapier and take your automation to the next level. Use Zowie and… 1. Deflect up to 60% of repetitive questions in 4 weeks and cut resolution times by 67%. 2. Care – enables agents to resolve complex cases and increase CSAT by 12%. 3. Sell – detect buying intent and convert up to 40% more clients.
Orlo
orlo.tech
With a whole load of channels to toggle between and the public always watching, delivering customer service and comms that knocks your citizens’ socks off is no easy feat! Orlo empowers you to manage your digital conversations from one platform, so you can focus on what really matters – driving engagement, improving experience and managing reputation. Trusted by over 100 of the nations councils, three quarters of UK policing and many more of public sector organisations around the country, we’re proud to be born and bred in blighty, with all of our servers held on British soil too! Easy to implement, secure and scalable solutions powered by AI-led technology? Say hello to Orlo and start building communities through brilliant conversations!
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