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Flidget is a retention and churn detection app for SaaS, ecommerce, and D2C products. It helps teams capture user feedback at the moment someone decides to leave and identify accounts that are likely to drift before they cancel. The platform combines an in-page exit chat with daily user risk scoring, giving product and growth teams a clearer view of why users leave and which users need attention.
With Flidget, a chat widget can appear when someone clicks cancel, abandons checkout, or tries to leave a page. Users can respond with text or voice, and their answers are tagged and stored in a dashboard for later review. The app also tracks product activity to label users as Healthy, Risky, or Drifting based on engagement signals such as recent usage, key feature adoption, and inactivity. This makes it easier to spot churn risk early and prioritize follow-up.
Flidget also supports branded rescue emails and workflow actions from a single dashboard, helping teams move from churn insight to outreach without switching tools. It is designed for quick setup, works with existing frontend stacks, and focuses on practical retention analysis, exit intent capture, and churn prevention workflows.
Website: flidget.com
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