Kloud
kloud.com
Kloud is the world’s first platform where documents and presentations become editable, interactive multimedia conversations. Kloud brings your documents to life with integrated LiveDoc technology to easily format your documents and into voice-driven movie like presentations. Businesses teams can get on the same page with nuanced, line by line feedback from members. Sync your operation team’s business objectives with LiveDoc technology. Sync your marketing language across the entire enterprise. Sync your software development and product team’s objectives when building your innovative technology. Integrate with your favorite enterprise software, like Salesforce, Google Docs, Adobe Suite, as well as your favorite project management software tool. Use LiveDoc for all your business documentation, enabling you to sync your team’s most precious asset, your team’s minds. Kloud Functions: * Turn a document into an interactive movie like presentation. You can easily add voice and mix the voice with animations. You can also dynamically insert content such as sound, video, mark, white board, text, sticky notes, etc. * Use Sync to communication asynchronously: enable non-real-time interaction of thoughts so team can intuitively work together with effective mind sharing as any ideas related to a document can now be interactively played back like a movie. Better online meeting with unlimited resolution and yet without video streaming data. KloudSync gives you un-matched online meeting experience by the best possible resolution and true color expression. Because Kloud online meeting dynamically transmit document with high resolution without using video streaming data as a result Kloud online meeting is much inexpensive. * AI based multi-channel meeting recording: Kloud meetings can be recorded with the LiveDoc content for unlimited resolution along with the screen sharing and Webcam video stream. As a result, such recorded content can be analyzed via AI engine for data mining and statistical analysis. * SyncRoom for better multi-channel communication with your customers: Kloud is the new communication platform that integrate chatting, bot based AI engine, Sync for asynchronous idea discussion, and online meeting all together within one virtual meeting room. It can be integrated with customer support software, sales force solution, and project management tools to add communication and collaboration function to the existing enterprise software. * Highest security standard: 256-bit AES session encoding, 2048-bit RSA password exchange, and Data encryption at Rest technology built in. * And more...
Gradwell
gradwell.com
Since 1998, Gradwell have been delivering cutting-edge cloud technology developed in-house by our expert team. Our acquisition of The Technology Group happened in 2021, making us the largest 3CX partner in EMEA. We are a leading cloud communications provider, delivering end-to-end solutions to businesses of all sizes. Our services, including hosted telephony, SIP and business connectivity were born in the cloud and continue to evolve based on the development of our own intellectual property.
Formilla
formilla.com
Formilla.com is a leading provider of customer messaging software for sales, marketing, and support. With a combination of Live Chat, Email, and In-app messaging tools in one powerful platform, over 12,000 companies worldwide use our software for lead generation, marketing automation, and to improve customer support.
Supsis
supsis.com
Supsis Live Support System is a comprehensive software designed to transform your business's customer communication. With its feature to integrate various communication channels, your customers can interact with you through live support, chatbot, and other integrations. This versatile platform stands out with its ability to automate your business processes. Thanks to its chatbot features, you can swiftly respond to repetitive questions, categorize requests, and enhance customer satisfaction. Additionally, the capability to provide 24/7 live support and service ensures a seamless experience for visitors. Supsis not only boosts customer satisfaction but also contributes to the success of your business by enabling you to manage your business processes more efficiently and rapidly.
SignalZen
signalzen.com
SignalZen is a live chat solution for your website which enables you to talk to your website visitors directly from Slack. By setting up an account at SignalZen and inserting a small piece of HTML code into your website's code, you will start receiving chat sessions from your customers online on Slack. This Slack App enables you to talk to your website's visitors in real-time and in 2 integration ways - by dedicated chat channels or threads in a single channel.
ZyraTalk
zyratalk.com
We believe that growing your local business shouldn't require so much software or expensive marketing. ZyraTalk helps local service businesses build better relationships with their customers and grow since 2017. Our world's first Growth Engine uses industry specific web-chat, SMS, email marketing together with artificial intelligence to improve customer relationships before and after the sale so your customers keep coming back. If you're tired of high customer acquisition costs and want your local business to thrive, ZyraTalk is for you.
DemoHop
demohop.com
For distributed tech and R&D teams, it is hard to get all the engineers, product teams, and business stakeholders on the same page. To solve this, DemoHop powers online showcase events that bring employees and their ideas together over a few short hours. We have large companies who use DemoHop to bring their people together and boost collaboration. The reality is that everyday meeting tools like Teams or Zoom aren't great at helping people meet each other, identifying experts, or spreading ideas. DemoHop empowers the world's foremost technology teams to 1) maximize tech investment ROI, 2) Spread innovations and best practices, and 3) Energize Employees. To do so, DemoHop's magic lies in the attendee choose-your-own-adventure format that frees people to spend time on topics most important to them. This creates highly engaging collaboration with attendees giving DemoHop a high 80 NPS! DemoHop events are easy to set-up, scalable to hundreds or thousands of employees, and are built for the enterprise with all the expected security and reporting capabilities. Best part of all, DemoHop is not merely a one-a-quarter affair, but it becomes an essential part of the technology team’s culture and a valuable resource to everyone all year long.
LoopUp
loopup.com
LoopUp is a premium conference call solution that makes it easy to host high-quality remote meetings, while providing the security necessary for enterprise users. No training required. More than 7,000 business around the world trust LoopUp with their important remote meetings from day-to-day conference calls to high-visibility events. Clients include Travelex, Kia Motors America, Clifford Chance, and BMJ. We assist our customer base from 17 locations across the world.
LOGYTalks
logytalks.com
LOGYTalks is an all in one virtual meeting platform that is destined to bring together professionals from different fields to create an engaging opportunity for all business owners to be more visible and that’s by interacting vertically with showcasers, business owners, and individuals who might be interested in the field of your business.
magnifi.io
magnifi.io
At Magnifi we are changing the way that people think about video conferencing Our embeddable video widget allows for users to embed video collaboration at strategic points in their workflow to accomplish different business tasks. Our default configurations make this easy as they are embeddable via iFrame, JavaScript SDK, or WordPress plugin. Entry for the Widget is at no cost with a charge for enterprise level integrations.
Supermoon
getsupermoon.com
Streamlined communication management for your business! Supermoon empowers you to deliver exceptional client support, build enduring customer relationships, and save time.
Velaro
velaro.com
Velaro is website live chat software built to support the unique needs of the enterprise. Leaders in ecommerce, higher education, health care, pharmaceuticals and more turn to Velaro’s integrated platform to optimize sales, deliver stellar service and dramatically improve rep productivity. Only Velaro offers Performance Management – a suite of in-depth analytics and reporting tools designed to drive agent excellence and customer satisfaction. Get real-time feedback, find coachable moments – and improve constantly.
Emozo Labs
emozo.ai
Emozo’s DIY Research & Feedback Collection platform uses behavioral and emotional insights to help clients drive the right decisions for all digital content. Combined with our consulting services and panels, we help clients go beyond traditional customer data analytics and delve into customers’ hearts and minds to understand the effectiveness and impact of all digital content. We help clients create and deploy more purposeful digital content – ads, applications, streaming media content, and the likes, on any channel – web, mobile, social media, TV, etc. We use customer-derived insights to solve brand, messaging, and experience challenges. Our novel method of combining unconscious (attention and emotion) and stated (questionnaire) responses helps clients understand the effectiveness of all digital content very quickly. We leverage AI to enable qualitative research at scale and with speed on customers' devices. Without any need for clients and their customers to download, install or maintain anything. Emozo's SaaS platform supports iterative design-development processes and offers fully secure data protection for clients and their customers.
Cogniphi
cogniphi.com
We at Cogniphi are a diverse team of innovators focused on transformative outcomes, and we are super excited at being able to lead businesses into a mind-bending Digital future. We believe that Vision AI will be the core pillar, in the Future of AI. The first of our cognitive suites AIVI (Artificial Intelligence Vision) is a dedicated platform that helps bring the power of Vision Intelligence to diverse business sectors including Manufacturing, Retail, Healthcare, and Surveillance. AIVI relies on complex spatial computing, machine learning, pattern recognition, anomaly detection, and computer vision and is field-proven in real-life environments. The platform today hosts 150+ industry-specific patterns, powers 10K+ camera and has revealed USD 6M revenue across businesses with minimal investment. We are proud to have a proven set of capabilities and our own tools and methodologies for rapidly developing, deploying, and operating large scale solutions. The collective wisdom and expertise of our handpicked network of AI experts from across the globe drive our innovation and the software bread-boarding critical for digital implementations. More than the cognitive technologies and engineering skills that we possess, we also firmly believe it is our drive for excellence and passion for problem-solving that will bring exponential growth to all the stakeholders.
Blitline
blitline.com
Blitline is the most affordable SaaS solution for software and media companies that have a CMS/DAM system and need secure multi-format file processing at scale for their applications and websites.
Zippin
getzippin.com
Zippin has developed the next generation of checkout-free technology enabling retailers to quickly deploy frictionless shopping in their stores. Zippin's patent-pending approach uses AI, machine learning and sensor fusion technology to create the best consumer experience: banishing checkout lines and self-scanners for good, and letting shoppers zip in and out with their purchases. Zippin’s platform uses product and shopper tracking through overhead cameras as well as smart shelf sensors for the highest level of accuracy even among crowded stores. Founded by industry veterans from Amazon and SRI with deep backgrounds in retail technology, AI and computer vision, Zippin is headquartered in San Francisco and backed by Maven Ventures and Core Ventures Group.
Pixyle.ai
pixyle.ai
Pixyle AI generates e-commerce product data that enables brands, retailers and marketplaces to deliver exceptional product discovery experiences. With Pixyle’s rich and detailed attributes, companies improve their site search engines and recommendation systems, helping shoppers find exactly what they’re looking for. Companies including ESPRIT, Otrium, Depop and Shoptrue drive conversions and loyalty with Pixyle’s AI-powered product tagging, text generation, image moderation and recommendation solutions.
Segments.ai
segments.ai
Multi-sensor labeling platform for robotics and autonomous driving. Segments.ai is a fast and accurate data labeling platform for multi-sensor data annotation. You can obtain segmentation labels, vector labels, and more via the intuitive labeling interfaces for images, videos, and 3D point clouds (lidar and RGBD). Segments.ai is a self-serve platform with dedicated support from our core team of engineers when you need it. * A Python SDK that finally makes sense * Documentation to make the setup feel like a breeze * Self-serve with support only when you are stuck, so we don't slow you down * Automatically trigger actions using webhooks * Connect your cloud provider (AWS, Google Cloud, Azure) * Export to popular ML frameworks (PyTorch, TensorFlow, Hugging Face) Onboard your workforce or use one of our workforce partners. Our management tools make it easy to label and review large datasets together.
ThumbCrowd
thumb-crowd.com
ThumbCrowd is an empowering platform which facilitates businesses to build intelligent bots to interact with their customers through live chat on website, social media channels and applications. It also provides pre-built templates for businesses to get started. For your Ai/ML Bot, build a workflow in minutes & connect with your business communication channel. For answering basic FAQs, create your “Rule Based Bot” by simply using a seamless drag and drop option. How ThumbCrowd works? Step 1. Select a suitable pre-built bot from template or create a new bot for your business. Step 2.Design conversations. Train bot with your own data. Step 3.Connect your trained bot impeccably with the suitable business communication channel e.g. Facebook Messenger, SMS, Live Chat, WeChat, Viber, Line and more. ThumbCrowd interface (www.thumb-crowd.com) will guide you to develop and streamline the entire customer service process. You can train your Ai bots to communicate with customers in a humanly personal based coherent flow. Another feature of ThumbCrowd is combining chatbot solutions with various options for a better human interaction and comprehension. Get the balance right, and you’ll benefit from happier, more engaged customers.
MindBehind
mindbehind.com
MindBehind is a conversational A.I management platform, helps non-technical teams to build, launch and growth their chatbots and virtual assistants in a single platform. MindBehind supplies brands of all sizes and different industries, such as Avis, Budget, Phillip Morris International, Renault, with easy to use solutions that help improve customer experience. Chatbots or virtual assistants built with MindBehind can be added to websites, mobile apps, social media interfaces, like Facebook Messenger and WhatsApp, and very soon smart assistants like Amazon Alexa and Google Assistant.
Verloop.io
verloop.io
Verloop.io is the world's leading customer support automation platform. It helps businesses deliver delightful support experiences to their customers, across channels. Verloop.io's platform seamlessly delivers support across various channels, ranging from websites and WhatsApp to in-app and voice interactions. With a global trust from over 5000 brands, including prominent names like Decathlon, Cleartrip, and Nykaa, Verloop.io caters to enterprises and SMBs alike. Verloop.io's end-to-end solution sets us apart, offering a three-fold approach: 1. Initial Query Resolution: In the first phase of contact center interactions, Verloop.io employs AI support through both chat and voice. Verloop.io's conversational AI solutions efficiently handle most customer queries. 2. Human-Agent Support: As queries escalate to human agents, Verloop.io introduces Co-pilot for support—a powerful AI tool aiding human agents with accurate responses. The tool suggests responses to enhance agent efficiency. Leveraging speech-to-text and AnswerFlow powered by document cognition, agents can also leverage our generative AI powered tools like AI-summary, AI-Rephrase, AI-Expand, and AI-Tone Adjustment to ensure best responses and increased customer satisfaction. 3. AI-Powered Quality Analysis (QA): Verloop.io's Sparks offers the ultimate solution for Quality Analysts, automating call analysis using Generative AI. This ensures a streamlined process for continuous improvement. In addition to the above tools, businesses can use Verloop.io's bot builder- Recipes along with Smart block to easily begin their journey towards offering the best customer experience. In a gist, Verloop.io aims to simplify and elevate the customer support journey through innovative automation and AI-powered solutions
OutboundEngine
outboundengine.com
OutboundEngine helps businesses grow by making online marketing simple and easy for everyone. We create beautiful, high-impact marketing campaigns, deliver them automatically and track engagement to show who’s ready to have a conversation. Our platform strengthens relationships with customers, partners and prospects to uncover more opportunities with less work.
Pulsate
pulsatehq.com
Pulsate Locate is a location marketing solution that enables marketers to engage users based on their precise location.
Twixor
twixor.com
Twixor redefines CX with Generative AI & NLP, creating dynamic customer journeys on messaging channels. Twixor's low-code/ no-code CX platform merges Digital Assistant and Intelligent Process Automation, offering personalized, goal-oriented interactions. It goes beyond scripted responses, generating empathetic, customized recommendations and solutions, enhancing customer satisfaction across marketing, business transactions, and support operations. * Proven Success: With 400+ clients globally, including Fortune 500 companies, and 1 billion+ interactions managed every quarter, Twixor is also trusted and recognized with 7 patents. * Transformative Benefits: With Twixor, achieve a 25%+ conversation rate, reduce operating costs by 15-25%, and increase brand engagement by 80%. * Key Features: Our platform offers a drag-and-drop Journey Builder Studio, AI & NLP-powered conversational engine, Live & Virtual Agents, Smart Campaign Management, omnichannel support for 120 languages, and an AI-driven Analytical Dashboard. * Recognised as the Best Customer Experience Platform in Retail and Ecommerce in India, we've also gained recognition as an emerging Conversational AI Vendor in the MEA region. Twixor's partners of choice include one of the world’s largest Banking Platforms & CPaaS Players, and many others across MEA, and APAC, who trust our white-labeled solutions. In short, Twixor empowers businesses to craft dynamic customer journeys, delivering exceptional CX that sets you apart in your industry.
giosg
giosg.com
Giosg is a Sales Acceleration Platform that combines live chat, chatbots, AI, and interactive content to help companies build engaging online experiences that turn website visitors into sales — fast. We want to reimagine, redefine and revalue the interaction between organisations and people in the digital world. Today, over 1200 companies worldwide in retail, automotive and real estate, among others, have joined us in our quest.
GoSite
gosite.com
GoSite creates simplified technology for small businesses that drive America's economy. Our software empowers them to have everything they need in one place to connect with their customers in the digital era. Our cloud-based suite of mobile and web tools transforms the way our customers run their business, on the go, and everywhere.
CINNOX
cinnox.com
CINNOX is a comprehensive engagement platform that unifies telephony, digital, and social channels. They help businesses compete and win by humanising customer and team experiences through one single platform: Elevate Customer Experiences: - Seamlessly switch among chat, voice, and video on any channel - Give first-time resolution by connecting questions to right expertise - Reduce customer wait times with predictive data analysis Optimise Employee Experiences: - Increase team efficiency by automating repetitive tasks - Tap expertise from different teams to solve complex problems - Improve team performance with insight-driven data They achieve this through the three key pillars of great customer service, where businesses can enjoy one continuous loop of experience improvement: Connect, Orchestrate, and Evaluate.
DemandHub
demandhub.co
DemandHub enables customer interactions that drive business results. We improve how you communicate with your customers and capture valuable feedback. This enables your team to make better decisions that drive business results and improve your customer experience.
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