Duckie

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Duckie is an AI assistant for support teams, helping resolve issues, answering technical questions, and triaging requests across platforms like Slack, Zendesk, and Discord.

Desktop App for Mac, Windows (PC)

Use Duckie in a dedicated, distraction-free window with WebCatalog Desktop for macOS and Windows. Improve your productivity with faster app switching and smoother multitasking. Easily manage and switch between multiple accounts without using multiple browsers.

Run apps in distraction-free windows with many enhancements.
Manage and switch between multiple accounts and apps easily without switching browsers.

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Duckie is an AI assistant that gives your support team a super power to enable them to resolve issues faster, independently, without relying on engineering team. It sits in your support channel, answers technical questions, troubleshoots technical issues, and intelligently triages and escalates to dev teams. Duckie can be installed anywhere, from Slack and Discord to Zendesk and Intercom. And we integrate with both customer support and engineering knowledge bases to go beyond the documentation. By sourcing information from across your knowledge base, we can step in and help out before questions get sent into the void of escalations.

Website: duckie.ai

Disclaimer: WebCatalog is not affiliated, associated, authorized, endorsed by or in any way officially connected to Duckie. All product names, logos, and brands are property of their respective owners.