Recognize
recognizeapp.com
Recognize is an employee engagement platform. It is integrated into existing business tools, such as Microsoft Teams, Outlook, and Azure. Customizations allow companies to make their program as unique as them. Recognize is grounded in psychology principles to build intrinsic motivation in the workplace. Recognize simplifies employee engagement by unifying all your recognition, rewards, and culture-building programs into one powerful platform. Designed for growing teams, it streamlines administration, eliminates disjointed tools, and delivers measurable results that enhance workplace culture and team cohesion.
Sift
justsift.com
In any organization, the answers to "who do I work with," "who knows what," and "how can we work together," are often question marks. People data like skills, experience, and even contact info is often locked in an HRMS or scattered across multiple systems, making it hard or even impossible to quickly access. Sift is powerfully-simple people search for the enterprise. Empower your entire organization with instant access to your most valuable asset — your people. Sift puts your valuable people information from all your systems into a single simple-to-use search bar. Powerful people search, coupled with our dynamic org chart and employee directory, help everyone navigate your org intuitively. Sync to collaboration tools via a dedicated MS Teams app which helps employees find, connect, and collaborate with each other in ways that are more natural. Find folks with subject-matter expertise or similar interests to strengthen your internal network. Give your whole organization a tool that fosters true connections so everyone can work better, together.
Empuls
empuls.io
Empuls is an all-in-one platform enabling a holistic approach to employee engagement. It allows HR leaders to drive multiple people initiatives from a single platform, namely recognition and rewards, perks and benefits, surveys and insights, social intranet and communities. The holistic approach takes care of employee connection, listening, motivation, and well-being. Empuls helps you implement and automate your recognition and rewards program, employee engagement surveys, communication strategy, and perks & benefits program. With Empuls you can: 1. Build a culture of appreciation through peer recognition. 2. Motivate employees with meaningful recognition and diverse rewards choices. 3. Celebrate personal and professional milestones as one big work family. 4. Increase employee retention by acting fast on employee feedback from pulse and eNPS surveys. 5. Prioritize employee well-being with perks and benefits that suit the unique preferences of your workforce. 6. Connect and align employees with your culture via timely communication. More than 1000 organizations around the world use Empuls to improve employee retention, productivity, and satisfaction. HR Professionals leverage Empuls to consolidate their employee engagement initiatives on a single platform, get end-to-end visibility into the success of their programs, save time and resources, and bring down the TCO. Empuls stands out for its high configurability, ease of customization, and intuitive user experience, making the platform truly yours.
Workleap
workleap.com
Workleap is the one simple employee experience platform to elevate hybrid work. From streamlining talent management to scaling productivity, Workleap lets you onboard new hires, engage people, develop talent, celebrate achievement and more. With its growing collection of tools, Workleap allows you to listen to your employees, align your teams and grow everyone’s potential so they can deliver their best work. With unparalleled simplicity, Workleap products are built to be operational from day one and to provide actionable insights quickly. Trusted by more than 20,000 companies worldwide, Workleap continues to redefine the work experience so everyone can do their best work.
Reward Gateway
rewardgateway.com
Since 2006, Reward Gateway has helped the most innovative companies and HR leaders transform the employee experience to attract and retain top talent through employee benefits, strategic reward and recognition, wellbeing, and much more. Across the globe, over 750 employees work together to make the world a better place to work. As an ambitious, fast-growth HR Tech SaaS company, it is flexible, inclusive, and keen to meet talented individuals who are passionate about positively impacting the future of work. Clients include American Express, Unilever, Samsung, IBM, and McDonald's. * Salary Sacrifice: The Reward Gateway Salary sacrifice and net payroll deduction schemes help employees stretch their salaries, including options like Holiday Trading, SmartTech, Car Benefit, Childcare Vouchers, and Cycle to Work. * Reward Gateway: Boost engagement by simplifying and uniting employee recognition, rewards, communications and more in one easy-to-use employee engagement platform. * Employee Wellbeing: Manage everyday wellness with endless content and guidance. Its Wellbeing Centre helps support employees in their quest to lead healthier lives in three key pillars: Physical, Mental and Financial. * Employee Communications: Help employees feel connected to your organisation and to one another wherever and whenever they work with company updates, alerts, blogs, spotlighted recognition moments and more. * Benefits Administration: Reward Gateway provides a flexible benefits automation solution that can streamline benefits management, create a superior employee experience and help to enhance overall employee engagement.
Crowdtech
crowdtech.com
Crowdtech is an international technology company specialising in Research Communities and offers superior online research and information technology that is designed and developed in-house. Crowdtech is a fast-growing organisation and is gaining a strong international foothold with active presence in the United Kingdom, Germany, France and the Netherlands. Crowdtech is part of the MWM2 Group and was founded in 2012 to market the technology developed for and by our researchers. Since 2018 the technology of MWM2 has been consolidated into Crowdtech to further focus on the development and marketing of this solution. Crowdtech is ISO 27001 certified and considers the security of your data to be of paramount importance. The platform runs on our own servers and all data is stored in the EU Dataspace.
EngageWith
springworks.in
Springworks EngageWith is an innovative employee engagement platform designed to enhance employee retention and foster a people-first culture within organizations. It integrates seamlessly with collaboration tools like Slack and Microsoft Teams, streamlining recognition, feedback, and communication processes. Key Features: * Rewards & Recognition: Facilitate peer-to-peer recognition and celebrate employee achievements to boost morale. * Anonymous Feedback: Gather candid insights from employees to improve workplace culture and address concerns. * Pulse Surveys & eNPS: Measure employee engagement and satisfaction through quick surveys, enabling data-driven decision-making. * Celebrations: Automatically notify teams about birthdays and work anniversaries to foster a sense of community.
Adoreboard
adoreboard.com
Amazon, P&G and Allstate use Adoreboard to predict the next best action to improve retention and bottom line using Emotion AI. As a Qualtrics partner we help you elevate human experiences for better satisfaction and loyalty. Adoreboard enables you to: * Reduce manual analysis by up to 90% * Know what to prioritise for maximum ROI * Create executive-ready ‘actionable’ insight reports in a click Improve experience metrics, such as eNPS, NPS and CSAT, by quantifying human emotion for better decision making.
PeopleMetrics
peoplemetrics.com
PeopleMetrics unlocks insights to improve the customer experience and answer important questions using strategic market research. Its approach is full-service, from study/program design to fielding, analysis, and reporting. It partners with clients by committing senior-level customer experience and research professionals in every relationship.
Ombea
ombea.com
Ombea helps you measure and improve customer and employee experience on-site and online. Capture feedback at any physical or digital touchpoint and let our state-of-the-art algorithms find the hidden pain points for you. All discoveries are neatly summarised and presented back as prioritised to-do lists. Smart alerts tell you when something needs your immediate attention, while timely reports keep you on top of pain points you need to outsmart the competition. Ombea customers cover the entire spectrum: From boutique coffee shops with a single outlet to a multinational retail conglomerate, and everything in between. No matter where you choose to stream feedback from, Ombea provides a branded and frictionless experience for the people that matter to you. As a result, you will enjoy a greater stream of responses and smarter advice.
DropThought
dropthought.com
DropThought’s Instant Feedback Platform empowers companies, brands, and marketers to engage with their customers and employees in real-time to gather, respond, and analyze feedback that leads to improved experiences and higher satisfaction and Net Promoter Scores. Instant feedback can be gathered through DropThought in three ways: via its mobile app, embedded API integrations, and on-site using tablet devices. DropThought’s Analytics Dashboard and Manager mobile app can instantly notify managers and brands to feedback reported in the moment, to enable immediate responses, insights, and resolution. DropThought’s text analytics solution allows businesses to see customer experience metrics over time and quickly identify opportunities to improve. Companies can also easily select and promote customers’ positive instant feedback on social channels.
XEBO.ai
xebo.ai
Experience a new era in AI-Powered Management with XEBO.Ai. XEBO.Ai is dedicated to reshaping customer engagement and harnessing AI's power for a holistic experience. Embrace innovation and dive into growth! XEBO.ai, AI-powered Experience Management solution that provides best-in-class solutions for Customer Experience, Employee Experience and Digital Research. XEBO.Ai’s award-winning Experience Management platform is a market leader in helping businesses listen, analyze, and make informed decisions. With a belief in turning data into action, XEBO.Ai helps businesses collect feedback from all channels to drive tremendous success. XEBO.Ai has helped businesses across the globe scale their customer experience, employee experience, and conduct in-depth market research. With innovative solutions such as video feedback and AI-powered surveys and analysis, XEBO.Ai provides access to micro insights, thus elevating the experiences customers have. Founded in 2018, XEBO.Ai has spent over 6 years working with the industries that impact our everyday lives. From the retail sector to government and healthcare, XEBO.Ai has been on a mission to bring connection and empathy to the forefront of business.
VirtlX
virtlx.com
VirtlX is an affordable, scalable, cloud-based SaaS solution designed to assist businesses of all sizes in: - understanding customer sentiment, - conducting market research, - assessing employee performance utilising 360°, peer & appraisal reviews, - employee engagement, wellbeing & satisfaction, - assessing managers - enabling companies to stay proactive with compliance and training.
userwell
userwell.com
Userwell helps you gain insights into what your customers really want. Make the right product decisions by gathering and prioritizing user feedback and innovate through customer-centricity. Build the product that your users want & love in 3 Easy Steps: - Gather Insights: Capture your users' feedback and turn it into actionable data. Tired of clicking around? Don’t worry - It's all in one place! - Analyse & Prioritize: It can happen that your company's ideas and your customer’s needs go in different directions. Understand what your users want - together with your team! - Implement Feedback: It’s always good to follow your instincts, especially when you can back them up with validated data - among all stakeholders!
Upzelo
upzelo.com
It's the only loyalty app you need. Points programs, VIP levels, and referral incentives foster trust and reward your customers for their engagement. Upzelo helps subscription businesses reduce churn and increase retention, through real-time data, customised offers and better customer feedback. With its sophisticated flow builder, Upzelo empowers subscription businesses to create cancellation experiences and retention offers, which make customers want to stay subscribed.
TruRating
trurating.com
TruRating is a revolutionary solution that quickly connects businesses to the once silent majority. It ties customer feedback to transaction and basket data by gathering ratings at the point of payment. The power of one question generates industry- leading response rates (88% in-store, 59% online) giving merchants real-time access to actionable insights tied to financial performance.
Everywhere
beeverywhere.io
Everywhere captures and analyzes customer feedback from your user session data, support tickets, survey responses, product reviews and other customer conversations. With this data, its platform uses Machine Learning to model key business outcomes like customer churn, shopping cart abandonment, and more.
Suggest Feature
suggestfeature.com
Suggest Feature is a user feedback management platform designed to help you understand what your users truly want. The tool simplifies feedback-based product development by enabling you to collect feature requests, bug reports, and other valuable insights directly from your users. With Suggest Feature, users can stay informed about the product's direction through a transparent roadmap and keep up with the latest updates via a detailed changelog. By keeping your users actively involved throughout the product development lifecycle, it ensures that your product evolves in a way that aligns with user needs and expectations. Features: * Feedback Management: Collect feature requests, bug reports, and general feedback from your users. * Custom Domains: Use your own domain for a personalized experience. * SSO and Social Logins: Supports Single Sign-On (SSO) and various social login providers. * Product Roadmap: Share your product's roadmap with your users to keep them informed about upcoming features and updates. * User Voting: Allow users to upvote features and requests to prioritize development. * Cloud-managed & Self-hosted Options: Choose between a cloud-managed solution or a self-hosted setup.
Revisior
revisior.com
Revisior is the best CFM (Customer Feedback Management) system for working with feedback and NPS, building a complete business process for customer retention and return. Revisior is a comprehensive feedback and NPS (Net Promoter Score) system. It provides detailed analytics of the service in numbers, graphs, and dashboards for a complete understanding of the situation and its prompt solution. Revisior forms a positive brand reputation by improving the quality of service. It helps businesses identify and solve customer problems quickly, responding fast to reviews from different communication channels (QR, Viber, SMS, Email, API, GMB call center). Revisior has successful cases of feedback collection and NPS integration for more than 1000 SMB and enterprise clients. With the help of Revisior, market leaders such as "Union group" ("Zolotyi Vik", "Sribniy Vik", "Zolota Kraina"), "Epicenter", "Intertop", "TAS Life", "IPay", "New Products", "Global Spirits", "Luxoptika", "Watsons", "Ukrposhta", "Puzata Khata", La Famiglia group, "Burger King", and others have benefited. Revisior has a comprehensive service assessment system developed from scratch, incorporating various communication channels with the client (QR, Viber, SMS, email, call center, GMB). It also offers an API for integration with various CRM and service desk systems. Uniqueness: * Revisior knows how to integrate its system into existing business processes. It offers API integration and connection to existing communication channels. * It simplifies the processing and analyzing of feedback, presenting the situation on the service in clear graphs and diagrams. It shows what customers like and what they don't, identifying pain points and growth factors for the company. * Revisior is not just a service provider, but a service partner, helping not only in the process of collecting but also in processing feedback and developing the company.
RateIt
rateitapp.com
RateIt by Zipline is on a mission to make it easy to track in-the-moment customer feedback. It is passionate about making every customer experience truly awesome. That’s why it is building the world’s easiest and most impactful in-the-moment customer experience management platform. RateIt is the Asia-Pacific market leader in tracking in-the-moment private feedback to allow organizations to have CX at the center of their decision-making. It couples great technology with a high-touch customer success model to help identify and deliver experience improvement opportunities and optimize customer-centric growth. RateIt works with amazing brands like Adidas, IKEA, Coles, Calvin Klein, 7 Eleven, and Fullerton Healthcare to help them understand what their customers think and feel across millions of interactions that happen each day. RateIt is a product from Zipline, the experience company creating awesome human interactions.
HireData
hiredata.com
HireData - former: Ratecard - is the recruitment automation platform that helps you improve every day by automating and communicating personally at scale as a staffing agency or recruitment team at a corporate.
QueueBee
queuebeesolution.com
QueueBee Solution is a global leader in the realm of Customer Journey Management and Customer Experience Management. More than just a queue management system, it provides robust, tailor-made solutions across multiple sectors worldwide, including finance, healthcare, retail, and public services. It empowers its clients to streamline and humanize their customer journeys by offering integrated engagement strategies. Its mission is to keep evolving its solutions, products, and services to meet the dynamic needs of complex business environments, thus enabling organizations to achieve maximum customer satisfaction and operational efficiency. QueueBee Solution's comprehensive suite of solutions is designed to elevate the customer experience across multiple touchpoints. Its offerings include: * Customer Portal: A user-friendly platform that offers centralized, customizable solutions for appointment booking, queue ticket options, and real-time queue status updates. It also includes optional features for virtual call integration, customer feedback collection, and support management, ensuring a consistent brand experience throughout. * Appointment Booking: It leverages state-of-the-art technology to provide advanced appointment scheduling, significantly reducing physical wait times and enhancing customer satisfaction. * Queue Management: It offers advanced hardware and software for unified queuing solutions that cater to physical, virtual, and hybrid systems, aligning with diverse customer preferences and scenarios. * Display Management: Digital displays and advanced communication tools are used to present queue information and vital messages, promoting clarity and reducing confusion in waiting areas. * Customer Feedback: Its system collects valuable feedback through accessible interfaces, helping to identify improvement areas and measure customer satisfaction across physical and digital touchpoints. * Support Management: It provides a solution that streamlines customer experience by handling customer inquiries and resolving issues across various channels.
Promoter Ninja
promoter.ninja
Promotor Ninja is an app for businesses to conduct email surveys and measure Net Promoter Score(NPS) of customers and gather feedback. Allows users to send surveys in multiple languages and analyze results based on customer segments. Features include data import from CSV formats files and white labeled survey forms. Offers subscription-based pricing model.
Palzin Feedback
palzin.co
Palzin Feedback is a simple yet powerful tool to collect customer feedback and build better products. Palzin Feedback is made to help businesses become truly customer-centric, helping you prioritize the request and closing the customer feedback loop. Collect feedback from customers and team. ✅ Collect customer feedback with ease ✅ Use existing user accounts ✅ Collect feedback from other sources Analyze feedback ✅ Analyze feedback by appending relevant data ✅ Focus on feedback from specific customers ✅ Keeping logs of every request, paving the way for an insightful conversation about what you can do together. Build a roadmap and stay in the loop with stakeholders. ✅ Prioritize projects and features ✅ Communicate product decisions to customers and stakeholders through public and private roadmaps. Keep customers up to date with Changelog ✅ Share features when it is live ✅ Close the feedback loop ✅ Communicate freely
Oktave
oktave.co
Customer Effort Score (CES), Net Promoter Score (NPS), Invitations ... Collect customer insights by creating appealing forms to your audience with various question formats. Oktave is a comprehensive platform designed to enhance employee well-being and engagement. By leveraging data analytics and personalized insights, Oktave empowers organizations to create a positive work environment that prioritizes mental health and overall employee satisfaction.
nps.today
nps.today
In their customer surveys, many companies tend to ask the same questions that they believe are important to be answered. The challenge is however, that customers often just do not agree and therefore they simply do not answer the survey. It is wasted work where the only result is that the customer has been disturbed. Companies that run a real customer experience and loyalty programs can grow twice as fast as those that don't. It is about listening to the customer's immediate opinion about the company, and this gives rise to a relevant dialogue between the customer and the company. This is exactly what we work with at nps.today. Relevance to your customers and your business, in that order. Your customers are asked one question and provide one comment. Put yourself in the customer's shoes - it works and the answers give value to your customers, work processes, products and employees.
Likeik
likeik.com
Likeik CX is a Spanish technology company linked to the ecosystem of improving the Customer Experience. Its team and digital solution helps the Customer Experience, Marketing and HR departments in a simple and fast way to involve the rest of the organization in the continuous improvement of their customer experience.
KePSLA
kepsla.com
KePSLA is a leading provider of guest intelligence and feedback management solutions specifically tailored for the travel and hospitality industry. KePSLA serves over 5,000 customers across 51 countries, offering tools that enhance guest experiences and optimize operational efficiency.
JustFeedback
justfeedback.com
A Sarka Insights company. JustFeedback is a customer experience risk management SaaS platform. Reduce operational risk through collection and analysis of customer feedback data along the customer journey. Increase engagement with customers at key touchpoints with advanced targeting features. Track your Net Promoter Score (NPS), Customer Effort Score (CES) and Customer Satisfaction Score (CSAT) on auto-pilot. With AI-driven targeting, engage with your customers at the optimal points along the customer journey to maximise response rates.
FloorInsights
nps.floorwalk.in
FloorInsights, an AI enabled tool to measure your NPS, CSAT & CES. Get instant consumer feedback, set alerts for responding to consumer feedback and win your customer again.
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