Page 12 - Top ConvergeHub Alternatives

Deskpro

deskpro.com

Deskpro creates helpdesk software that provides exceptional support experiences for businesses across the globe, with the freedom to host your helpdesk in the Cloud or On-Premise. Founded in 2001, Deskpro has enabled thousands of companies to streamline their customer service operations and improve response times, resulting in a better customer experience. Deskpro's helpdesk software includes email, live chat, phone, and social media ticketing alongside a self-service knowledge base. You can also use analytics and reporting tools that allow businesses to monitor performance and make data-driven decisions. Deskpro is designed to improve communication between businesses and end-users to deliver a superior customer service experience. Join thousands of companies who choose to transform their support, including Sony, Apple, Microsoft, Vodafone, Aon, Intel, P&G, Airbus, and more.

Clientify

clientify.com

The CRM that helps you convert more contacts into customers. Simple, powerful and in your language. Organize your sales, digital marketing and commercial team with the favorite platform of thousands of Latin companies around the world.

Springbot

springbot.com

Springbot is the ultimate all-in-one solution for small eCommerce businesses. Our platform simplifies your marketing efforts: helping you focus on site traffic, engage with shoppers, and measure revenue throughout the entire funnel. With pre-made templates, easy drag-and-drop editors, and automated features, you can effortlessly optimize your marketing strategy. Experience the power of Springbot today and watch your eCommerce business thrive.

Stonly

stonly.com

Stonly is the modern knowledge platform for customer service. We help companies drive fast, accurate resolutions with step-by-step guides, decision trees, AI answers, automations, walkthroughs, checklists, and knowledge bases for agents and customers. Unlike other knowledge platforms, Stonly’s knowledge is interactive (instead of static) and delivered when and where people need it. That means it gets used much more often and can handle every case that comes its way. Use AI to leverage your knowledge to respond to each request with the ideal solution—be it an easy answer or in-depth guidance. You can control the answers and handle every question well, even the most critical and complex ones. Easily create great knowledge content and keep it up to date and accurate. We’ll give you the tools to collect feedback, measure, and improve the impact of knowledge on your business. Integrate with all of your tools and processes, including Zendesk, Salesforce Service Cloud, Freshworks, HubSpot, and more.

Gincore

gincore.net

Gincore is a program for keeping records in the service center, which saves time, brings order to the workshop, and most importantly - increases your profit

FINSYNC

finsync.com

FINSYNC is the only all-in-one payments platform that helps businesses get all their finances in sync, centralize control of cash flow, and get in sync with the right financial professional at the right time. Grow in new and empowering ways when you combine innovative software with unmatched services.

Maropost

maropost.com

Maropost simplifies customer engagement with a unified email marketing platform that connects companies with their customers at every step of their journey. Providing a single customer view, Maropost creates personalized experiences across any channel for better engagement and higher conversion. Pairing white-glove service with industry-leading technology, Maropost makes customer engagement easy.

DialShree

webrtc.elisiontec.com

DialShree is a popular call centre solution that supports unified communication channels. It has a wide array of features. It is renowned for its 99.99% of SLA uptime. It is a highly scalable, robust, secure, and feature-rich solution, which is perfect to use for all scaled businesses and call centers. DialShree's VoIP and telephony experts have implemented 900+ Omnichannel Communication Solutions across 10+ industries. BPO, KPO, Corporate Companies, Collection Agencies, Businesses, Telemarketing Companies, Call Centers, Banking, Healthcare, eCommerce, Automotive, Government

Brandkandy

brandkandy.com

Brandkandy is an all-in-one branding and marketing platform designed to simplify the journey to success for small business owners and solopreneurs. We offer a suite of user-friendly tools and solutions, such as an AI Copy Creator, Logo Maker, Website Builder, Online Store, CRM, and a Creative Design Suite, to help you build a strong brand and attract more customers.

Aliphia

aliphia.com

Aliphia is a billing and invoicing software help users to design the invoice by adding the company name and logo.

Paycove

paycove.io

Paycove is the #1 invoicing CRM that allows you to quote, invoice, and bill customers directly from your CRM. Automate collections, offer flexible billing options, improve customer engagement, save a ton of time, and boost your business’ growth. No joke!

Yes Invoice

yesinvoice.com

Save time by managing your invoices online. Create and send professional invoices, get paid online and track your invoice history.

ThriveDesk

thrivedesk.com

Customer service software for people who care, from people who care. With ThriveDesk, effortlessly manage all your customer support requests in a single place so you can focus on driving business growth.

JustReply

justreply.ai

JustReply is an AI powered customer support tool that allows early stage companies to have meaningful support conversations with users at scale.

Gridlex

gridlex.com

Gridlex's "Ultra Customizable All-In-One App Builder" offers a comprehensive solution for businesses seeking tailored operational efficiency. With standard apps including CRM, Customer Service, Help Desk Ticketing, and Master Data Management, Gridlex allows for extensive customization across fields, forms, UX, reports, and integrations to fit the unique needs of any organization. The platform stands out for its ability to consolidate various business functions into a single, cost-effective package, supported by a highly responsive customer success team to ensure seamless implementation and operation. This makes Gridlex an ideal choice for companies looking to streamline their processes and enhance service delivery through a customizable and integrated software environment. Product Description: >>ULTRA CUSTOMIZABLE APP BUILDER: * Custom Models: Develop database-like structures that can interlink with other models and fields for enhanced data management. * Custom Apps: Build applications that are uniquely suited to your business processes and requirements. * Custom UX: Create a user experience that is intuitive and bespoke to your organizational workflow. * Custom Forms: Design forms that align with your operational processes and user needs. * Custom Fields: Tailor data fields to match the unique data capture requirements of your business. * Custom Reports: Generate reports that are specifically aligned with your business metrics and analysis needs. * Custom Integration: Seamlessly integrate with other systems and applications to create a unified operational ecosystem. * Customization Support: Access dedicated support for tailoring the platform to meet your specific business needs. * Single Sign On (SSO) Integration: Simplify user access with a single authentication point across all applications. * Data Migration and Loading: Efficiently transfer and organize existing data into the Gridlex system for immediate usability. >>APP SUITE: * CRM: Manage customer relationships effectively with a comprehensive suite of CRM features. * Shared Inbox: Centralize communication channels to streamline correspondence and enhance collaboration. * Customer Service, Help Desk, and Ticketing: Deliver superior customer support through integrated service and ticket management systems. * IT Service Management (ITSM): Optimize IT services with tools designed for efficient ITSM processes. * Master Data Management: Consolidate and manage your organization's critical data for improved decision-making and operational efficiency.

DataKnowl

dataknowl.com

DataKnowl (https://www.dataknowl.com), an all-in-one intelligent Customer Service and Engagement Platform that combines a Cloud Phone System, an omni-channel Cloud Contact Center (Interaction Center), a simple and easy to use Support Ticket System with powerful AI-based Self Service & Automation features (V-Agent and V-Voice).

Keeping

keeping.com

Keeping is the world's first customer support platform integrated with Gmail. Assign customer support requests to teammates, leave private notes, and set status - all right from inside Gmail. Founded in 2016 and based in New York, we built Keeping for teams that do more than just customer support. If you are busy juggling important customer requests with the rest of your job, then we're glad you found us, because we built Keeping for you.

Mojo Helpdesk

mojohelpdesk.com

Mojo Helpdesk makes customer service and IT support easy. Centralize requests, assign, automate, track progress, and get more done faster. The best alternative to managing requests with spreadsheets and emails, Mojo Helpdesk puts them all in a powerful but simple ticket tracking system. Cut down incoming requests with a self-service knowledge base, keep things organized by assigning and tagging tickets, and leverage automation for improved efficiency. Key Features: * Tickets: Instantly search and review tickets, post a comment or a staff note, prioritize, tag, and resolve. * Management: Manage contacts, agents, groups, teams, ticket queues, and more aspects of your helpdesk account. * Administration: Billing, security, add-ons, and more account settings available for admins. * Reports: View and manage different reports (dashboard, tickets count, aging summary, etc). * Multiple helpdesk accounts: Supports multiple helpdesk accounts, on which you have at least an agent role. With over 2.5 million happy users, Mojo Helpdesk is the top choice for IT professionals and customer service managers, and agents. Used by small and medium-sized businesses, schools and educational institutions, healthcare organizations, government agencies, and many others. Get started in minutes, connect to your company or organization’s Google Workspace, and begin managing requests, creating knowledge base articles, managing assets, setting SLA benchmarks, tracking and reporting.

Hiver

hiverhq.com

Hiver is a powerful communication and collaboration platform that helps organizations using Google Workspace engage meaningfully with their customers, employees, and vendors. Teams using Hiver can efficiently manage multichannel communication, provide self-service, automate grunt work, integrate with their favourite apps, ensure SLA compliance, and gain real-time performance insights to drive better business outcomes. Without leaving Gmail, ever. Hiver's ease of use, zero learning curve, world-class security & compliance, and 24x7 top-rated support make it the trusted software for 2000+ companies worldwide. Flexport, Pluralsight, Harvard University, Appsflyer, Oxford Business Group, and Upwork, among others, are powered by Hiver.

StarterCRM

startercrm.com

StarterCRM is a suite of web-based applications designed specifically for small businesses. These tools will help you to manage customer and prospect information, build better relationships with your customers and close more deals. * MANAGE YOUR LEADS - If you're frustrated with the cost and complexity of "old school" Customer Relationship Management solutions and wish there was a simpler way to manage and track your customer data, we have the answer. The Contact Management application helps you keep your business organized. Use it to schedule appointments, track sales data, create customized reports, manage your customer and prospect information and much more. * CLOSE MORE DEALS - Are you tired of wasting time trying to draft your own sales documents? Do you wish that your sales letters and proposals were more professional? Would you like to do a better job staying in touch with your key customers and prospects? If so, we have the answer. The Marketing Communications application is a web-based tool that businesses can use to create marketing campaigns, access hundreds of sales document templates, communicate with your customers & prospects so you can close more deals * BUILD BETTER RELATIONSHIPS - The StarterSuccess Customer Service/Issue Tracking application is a powerful customer service and support tool that seamlessly integrates with the contact management application so that any business, no matter how big or small, can more effectively respond to their customer's issues and requests. Using this web-based application, you can track, prioritize and resolve all your customer issues and assign responsibility for issue resolution to members of your team. Using this incredible tool, customer service issues will get resolved faster, your customers will be happier and you'll be building better, more lasting customer relationships.

Onstro

onstro.com

Manage customer data, define strategies to convert sales, and work with sales team productively. Go beyond lead management to optimize sales team collaboration. * Leverage exclusive contact database - Get 360-degree insights into contact, team, and organization details and scale the data as your business grows. * Manage your leads - Convert your leads into deals by managing all of them in a single place and making informed decisions for every lead. * Define a lead workflow - Make it easier for your team to collaborate or handle a lead by setting an effective workflow process. * Navigate through sales pipelines - Handle multiple pipelines and leverage strategies to convert opportunities to successful deal closures. * Tap more deals and opportunities -Manage all your prospective customers, communicate directly, and get extensive details to close the deal faster.

Munshify CRM

munshify.com

Munshify CRM: Customer Relationship Management software to manage and nurture customer relationships, enhance sales processes, and improve customer satisfaction.

SmartMessage

smartmessage.com

SmartMessage is an all-in-one marketing platform that empowers businesses to create highly personalized and engaging customer experiences across multiple channels. With SmartMessage's robust suite of tools, marketers can seamlessly orchestrate marketing campaigns, manage customer data, automate customer journeys, build AI-powered chatbots, and secure customer interactions through OTPs. Why Choose SmartMessage? Omnichannel Excellence: SmartMessage enables businesses to deliver consistent and tailored messaging through email, SMS, push notifications, and chatbot channels. This ensures that customers receive a cohesive and personalized experience, leading to higher engagement and conversion rates. Audience Management: SmartMessage's Audience Manager allows businesses to collect, store, and unify customer data into a single profile. This unified view enables detailed customer segmentation, ensuring that the right message reaches the right audience. Marketing Automation: The platform streamlines marketing automation, enhancing optimization and productivity. Marketers can automate customer journeys and leverage data-driven insights to make informed decisions, resulting in more effective campaigns. Security: SmartMessage's OTP Manager ensures the security of customer interactions by enabling the sending of OTPs (One-Time Passwords) for authentication and verification. SmartMessage in Numbers: 17+ Years of Industry Experience 100+ Employees Presence in 3 Continents Operating in 20+ Countries Trusted by 500+ Customers Globally Trusted by Industry Leaders: SmartMessage is the platform of choice for authorities, industry leaders, and top marketers. The platform's excellence has been recognized by organizations like Deloitte, EBA, and The International Business Awards.

Loclweb

loclweb.com

Loclmark is a local marketing automation platform that makes it easy to generate more reviews, list your business online, and more. The review generations process is completley automated, just set it up, add customers information, and the process begins for you. You'll get tons of valuable information about the reviews and can quickly repond right in Loclmark.

GoCRM

gocrm.io

GoCRM is a CRM platform designed and developed entirely in-house as the only CRM to deliver a full-funnel marketing approach. GoCRM combines powerful marketing and sales features into a customizable and fully integrated platform. Our platform is easy to use and affordable for small businesses. This means you get a robust platform that supports scalable business growth, streamlines sales processes, and enhances the overall customer experience.

Ryzeo

ryzeo.com

Ryzeo helps ecommerce companies increase revenues. Based in California, Ryzeo was spunoff from StreamSend in late 2017 with the mission of using helping increase revenues for ecommerce clients. With Ryzeo Browse Abandonment will Turn Window Shoppers into Buyers by converting shoppers that haven't even added products to their carts with Browse Abandonment. Results in 4x more conversions than Cart Abandonment. ROI is Guaranteed. Key Features: Welcome Series Cart Abandonment Product Upsell Email Post-Purchase Email Newsletter Email Nurture Email Email CRM Ecommerce Dashboard Subscription Forms Responsive Emails Site Tracking Automation Goals Smart Messaging Integrations: Magento Custom Carts Magento Miva BigCommerce 3D Cart Shopify Volusion X-Cart Able Commerce WooCommerce SparkPay OSCommerce OpenCart Zen Cart Woo Commerce Suite Commerce Advance OS Commerce N/A K-eCommerce Freestyle Solutions FDM4 Keywords: Cart abandonment email marketing software Email marketing platform Ecommerce dashboard Behavioral automation email segmentation dynamic content responsive emails cart integration conversion tracking split testing

Netmera

netmera.com

Netmera is an omni-channel customer engagement marketing platform that provides personalized customer experiences. The platform allows digital marketers and product managers to increase revenue & ROI with mobile & web push notifications, in-app messaging, pop-ups, analytics and marketing automation powered by AI. Netmera reaches 450 million users worldwide and sends 12 billion push notifications every month. Netmera helps companies reach, convert and retain their customers.

Blueshift

blueshift.com

Blueshift helps brands deliver relevant, connected experiences across every customer interaction. Its Smart Hub platform for intelligent customer engagement provides brands with the complete toolkit to seamlessly deliver 1:1 experiences in real-time across the entire omnichannel journey, including real-time data unification, audience segmentation, predictive intelligence, 1:1 personalization, omnichannel orchestration, and unmatched scale. The flexible, easy-to-use platform unifies customer data from any source, unlocks intelligence with customizable AI, and activates data across touchpoints in real-time using intelligent decisioning. The path to delivering customer-centric experiences that grow revenue and drive results has never been quicker. Blueshift’s Intelligent Customer Engagement platform delivers relevant, connected experiences throughout the omnichannel journey by unifying, informing, and activating data.

Locobuzz

locobuzz.com

Locobuzz is an award winning social media analytics and engagement platform, which can be effectively deployed to listen and respond to online buzz created by the brand and assess effectiveness of a given marketing campaign. Locobuzz not only helps in 'Listening' to social media but also 'Engaging' with users on personalised basis using inbuilt CRM features. Powerful bucketing of data generates insights and provides actionable data. We contrive a one stop digital intelligence hub for your brand. This eases the efforts taken to drive your digital strategy and brand identity with structured and powerful analytics & visualizations, free from the excess of complex social data. We help you with Real Time Experience, Thought Leadership & Crisis Management. Locobuzz also, enables businesses to leverage from the power of machine learning and NLP for creating an interactive experience using multilingual chatbots. We believe that the potential of conversational commerce can refine productivity by incorporating human intelligence into machine by means of AI.

PracticeSuite

practicesuite.com

PracticeSuite is an end-to-end Cloud-based Medical Billing, Revenue Cycle Management, Electronic Health Record Software, Practice Portal, and Practice Marketing CRM Software.