Page 49 - Top Business Apps - Côte d’Ivoire

NuVoxx Cloud Contact Centre

nc3.ca

NuVoxx Cloud Contact Centre (NC3) is a cloud-based inbound and outbound contact centre solution for organizations looking to enhance their contact centre capabilities and customer experience, without having to deploy, manage and maintain the required infrastructure.

Ivinex

ivinex.com

Ivinex CRM Customer Relationship Management. Videos pertaining to Ivinex products, services, and training. Ivinex is bridging the contact center and crm worlds. With its UUE (Unified User Experience), customers are able to solve many of the challenges with the agent experience. Ivinex is a software platform designed for managing various business operations, providing tools that enhance efficiency and streamline processes.

Tegsoft

tegsoft.com

Tegsoft is a Contact Center solution both running as on-prem and cloud SaaS, that offers omnichannel customer experience management over communication channels such as phone calls, web chat, email, messaging apps, social media, text, fax. With its integrated CRM structure, it enables you to know your customer and provide a truly customized customer experience. Tegsoft is handling more than 1 million calls per day at over 450 customers with more than 15,000 Agents in 15 countries with 25-language support. It was founded in 2008 by entrepreneurs who have over ten years of experience in software development, telecommunication sector and running international projects. Tegsoft Contact Center solution is a Web-based application which allows companies to interact with their customers via different communication channels such as Voice, E-mail, SMS, Web chat and Social Media. It allows users to manage all these communication channels from a single user-friendly interface. Tegsoft has been preferred by many different companies operating in various sectors, especially in the Finance sector. From the very beginning, Tegsoft has been focused on product development and R&D activities to disseminate the innovative features in the industry. Certified Partners offer Pre-Sales, Sales and After-Sales services. Accredited Trainers of Tegsoft Academy deliver product training.

Toku

toku.com

Toku is the first comprehensive, global solution for token compensation & tax compliance. Toku’s comprehensive suite of services include: token-based payroll, token-based grant administration, employment and tax compliance, and WorkDAO – a unique set of employment and compensation services tailored for the needs of decentralized autonomous organizations (DAOs). Amidst an environment of increasing regulatory scrutiny in web3, Toku provides their customers peace of mind with 100% tax compliance on all token-based compensation in over 100 countries globally.

Connectel

connectel.io

Connectel develops cutting-edge technology to exceed the needs of your company's customer service. Our comprehensive CCaaS (Contact Center as a Service) platform is continuously meeting new heights as we believe customer experiences should not be limited, ever. Everything in one place, for your customer conversations. ** Satisfied customers are at the heart of every successful business. Satisfied customers, through their loyalty and advocacy are the driving force behind growth. This is why we, at Connectel, put customer satisfaction at the forefront of everything we do. Our unwavering dedication is to develop and guide our clients, providing technical solutions that improve operations, insights that improve processes and training that develops service skills. ** Tools that optimize customer service operations At Connectel, we empower businesses to deliver great customer service. This involves enhancing the way they engage and interact with their customers through contact center software, allowing businesses to forge meaningful connections with their customers. By harnessing the power of our solutions, you can optimize your customer service operations, streamline workflows, and deliver personalized experiences.

contactSPACE

contactspace.com

contactSPACE is a cloud-based contact centre software solution, which removes the cost and complexity from contact centres and improves operational efficiency. The contactSPACE solution provides an integrated suite of simple to use wizard-driven tools for omnichannel communication, campaign creation, performance monitoring and much more, helping you achieve greater sales outcomes and deliver better customer experiences.

Intrado

intrado.com

Intrado is dedicated to saving lives and protecting communities, with a mission to provide comprehensive support in preparing for, responding to, and recovering from critical events. Committed to being the world's leading provider of emergency response solutions, Intrado focus on continuous innovation and excellence in serving and safeguarding communities.

VendorPM

vendorpm.com

VendorPM is on a mission to modernize the way property managers and vendors work together. We are the only platform that combines vendor management, compliance, and procurement under a single log-in. And our one-of-a-kind marketplace allows property managers to connect with vendors to fulfill building services and contracts of all sizes and scopes, while enabling vendors to effortlessly market their services. ‍ Today, VendorPM serves 50,000+ vendors, 100+ property management groups, and 6,000+ buildings across the US and Canada. Our team is set on revolutionizing the real estate industry and changing the workflows of all its members for the better.

Venwiz

venwiz.com

Venwiz is a digital platform enabling services procurement in the manufacturing industry, for both CapEx and MRO requirements. We offer end to end digital solutions to ensure a seamless procurement experience for our manufacturing clients.

Archlet

archlet.io

Archlet is an intuitive sourcing software vendor - simplifying how Procurement teams collect, store and analyze their RFI and RFQ data. Strategic sourcing and category managers harness Archlet’s automated bid analytics to reveal immediate insights that maximize negotiation power and create headspace for more strategic work. Global enterprises rely on Archlet to erase inefficiencies from their sourcing process and make better decisions faster.

VIER

vier.ai

VIER rethinks customer dialogue and communication. With our solutions, we make contact-based business processes more efficient. We improve the customer experience and the user experience. We combine artificial intelligence with human intelligence, expertise with intuition, years of experience with innovation and research. Whether in service, sales or clerking, our intelligent solutions analyze, assist and automate contact-based business processes in all industries. They elevate employees to a new level of competence. On the VIER technology platform, our partners and we orchestrate communication, dialogue and task processing. It is the only platform from Europe for complete end-to-end solutions - secure data, German cloud and local service included!

Voicenter

voicenter.com

Voicenter is a cloud-based VoIP, PBX and Call center service providers. They deliver Products an services via their seven data-centers presence around the world (USA, Europe, Asia, and Israel) using their telephony cloud and their on-premise end-user and operator level solutions. As a leader and contributor to the telco opensource world and proprietary development They provide Cloud, on-premise, Hybrid, Hosted Call center and PBX solutions based on their technology. This allows customers to enjoy a wide variety of flexible telephony solutions and advanced tools in order to create the ultimate communication solution for dynamic varied size organizations at low costs.

klink.cloud

klink.cloud

klink.cloud, is a cloud-based communication platform that simplifies and streamlines customer service operations for contact center teams, helping them deliver better customer experiences more effectively. klink.cloud is a comprehensive omnichannel contact center platform that unifies all customer interactions across multiple channels, including voice, video, email, SMS, and social media. It features robust in-app voice and video calling capabilities, conversational AI and chatbots for automation, and virtual numbers from over 80 countries. The platform offers advanced CRM and ticket management systems, complete with help desk ticketing, team collaboration, and custom reporting. Its IVR and ACD systems ensure efficient call routing, while comprehensive call management tools provide real-time metrics and detailed performance reports. Seamless API integrations allow for easy synchronization with existing tools, enhancing the platform's flexibility and functionality. Enterprise-ready and scalable, klink.cloud is designed to streamline customer support operations, improve customer satisfaction, and deliver a seamless customer experience across all touchpoints.

Odigo

odigo.com

Odigo is global provider of Contact Centre as a Service (CCaaS) solutions that enhance interactions between a brand and its customers. A pioneer in the customer experience (CX) market in France and now a European leader, for almost 40 years Odigo has supported more than 250 major companies in over 100 countries. Driven by a deep sense of professionalism, pragmatism and imagination, Odigo stands out for the unrivalled reliability and robustness of its solution, offering the best voice quality MOS (Mean Opinion Score) on the market. Its experts help private and public organisations choose and deploy the CX solutions and AI to ensure maximum performance and customer satisfaction.

Part Analytics

partanalytics.com

Automate direct materials sourcing, procurement & PLM processes with AI-powered software that will find available parts, monitor market changes, and provide product cost, risk, spend & supply insights for everyone on your team. Part Analytics platform has different modules to provide a single source of truth for direct material sourcing. Executive Dashboards Summary view of BOMs, spend, savings and risk by product, business unit or enterprise level Prioritized view of BOMs with highest savings and risk BOM Insights Real-time insights on risks & savings opportunities at the BOM level For new BOMs, get BOM Cost and risks along with mitigations in minutes Part Insights Enterprise-wide view of parts used with commercial and technical data Search capability to promote part reuse across the enterprise Category Management Commodity and Sub-commodity level spend, savings, opportunities, and risk tracking Market and community benchmarking data to enable data-driven negotiations RFQ Process Management Digitize RFQ process and enable Buyer/Supplier Collaboration

Ublux

ublux.com

IP cloud communication system for small and medium-sized companies, easy to use and adaptable to your processes and tools. Its software will improve your customer experience, it will help your team to be more flexible and organized, and it will help you to take better decisions based on our analytics.

Prodensus

prodensus.com

Tired of issuing another RFQ, or another round of bidding and getting the same results? Prodensus has you covered. Prodensus continuous sourcing allows our customers to move away from rigid RFQ / RFP events with a solution. Our AI enabled, cloud solution solves the problems seen with conventional sourcing by allowing those key decisions to become a simple daily, weekly or even monthly part of your routine. It improves supplier partnership & service quality while reducing administration and your overall freight expenditure!

ViaDialog

viadialog.com

ViaDialog designs innovative solutions for the management and automation of customer interactions. Thanks to our expertise in omnichannel flow management and our mastery of AI technologies dedicated to customer relations, our products have become essential references in the industry. As a telecom operator, publisher and host, ViaDialog offers a true one-stop shop to its customers. Certified ISO 22301 by AFNOR since 2018, we place Very High Availability at the heart of our strategy. Our solutions, whether cloud or on-premise, allow customer relationship centers to develop quickly, without requiring costly investments, across all digital channels.

Leverage

tryleverage.ai

Answering the Fundamental Question: "Where's my Stuff?" Leverage provides AI-powered purchase order visibility for manufacturers. Stop wasting time on manual calls and emails to suppliers and logistics partners, and answer critical supply chain questions all in real time.

MindCloud

mindcloud.co

MindCloud is a software company that builds and maintains custom connections between your software and other platforms so you can eliminate manual data entry and start automating and scaling your business.

ensun

ensun.io

What is ensun? ensun is a free, AI-based supplier discovery tool. The platform uses cutting-edge search algorithms to find leading suppliers worldwide. In total, we have access to over 20 million company profiles and 350 million products. Who uses ensun? ensun is aimed at companies that need support in supplier search. The search engine uses AI technology and provides market information to enable strategic selection. It is used not only by procurement departments but also by development departments and innovation managers.

Global Call Forwarding

globalcallforwarding.com

Global Call Forwarding provides reliable international toll-free and local telephony solutions worldwide. Browse our vast online inventory of cloud phone numbers available from more than 150 countries without commitment. You can make and receive high-quality international calls using our softphone or integrate our solutions with your PBX, CRM, or help desk software. Service quality, reliability, and customer support are our top priorities. You can use our easy online control panel to set up custom rules for how incoming calls are routed. Use the GCF Softphone to make and receive calls or use our international phone numbers and SIP trunks with your IP-PBX. Global Call Forwarding is owned and operated by United World Telecom (UWT), a 1996-founded facilities-based international telecommunications service provider. We are headquartered in Delray Beach, Florida, USA. We have additional offices and staff in Thailand and Latin America. Over the years, we have expanded our service offering, network architecture, and global footprint. We currently serve thousands of SMB & Enterprise clients worldwide. Some of our long-term customers are MoneyGram, Air Arabia, MongoDB, SanDisk, Radisson Hotels, and Novartis.

GreenAds Global

greenadsglobal.com

GreenAds Global, a top-notch provider of enterprise messaging platform, is thrilled to announce that we were the proud winners of the prestigious MEFFYS Awards in 2024. Since 2011, we've been leading the way in messaging solutions, offering a wide array of services like the bulk SMS,WhatsApp Business API, RCS messaging,, cloud telephony, voice calls, and the WhatsApp Business Cloud API. We are proud to serve over five thousand customers across the Asia-Pacific, Africa, and the Middle East regions, simplifying consumer communication complexities and transforming them into effective tools for business growth. We started off as a bulk SMS aggregator, but we have since evolved into a comprehensive platform that integrates Google RCS, WhatsApp Business API, and Facebook/Instagram APIs. With the help of our AI chatbots and user-friendly omni-channel CPaaS UI, we have empowered over 3000 users to enhance their customer interactions. Our mission is to provide impactful business communication solutions that are fueled by innovation, determination, and a commitment to excellence. Google RCS Messaging Partner l WhatsApp Business API Provider I Omni Channel Messaging Company | Conversational messaging/Solutions | Chat Bots for popular Messaging Channels l Cpaas Provider

Hello Club

helloclub.com

Hello Club is an exciting new way to manage your club or organisation. Keep track of your members, bookings and finances effortlessly with a solution that’s easy to use and fun to work with. Hello Club is packed with many useful features and integrations, making your day to day management tasks a breeze. Manage all aspects of your club in one place, anytime and from any device. No more paper forms and spreadsheets!

HiperMe!

hiperme.io

HiperMe! is an industry-leading unified communications and contact center platform. This comprehensive solution allows you to centralize and manage all your communications, whether with clients or within your organization. With HiperMe, you can integrate calls, text messages, emails, and chats into a single interface, facilitating collaboration and improving efficiency.

MirrorFly

mirrorfly.com

MirrorFly is a highly secure and scalable real-time communication solution that offers Voice, Video & Chat SDKs with both self-managed(SaaP) and cloud hosted models(SaaP) for businesses. With over 150+ chat, voice and video calling features that can be integrated into any existing or pre-built device effortlessly. MirrorFly is full of enriched features like screen sharing, whiteboard, voice/video conferencing and recording, etc., that meets the needs of any kind of industry despite location and device. CONTUS TECH is the parent company for all the products and services provided by MirrorFly. They have customers over 40+ countries serving a wide range of communication possibilities to several industries & sectors. They are headquartered in Atlanta, USA, and regional offices in Chennai & California. Highlights of MirrorFly as an Enterprise Communication Solution: --300+ In-house Team --On-premises / Cloud hosting -- Supports 30+ Industries & Sectors -- Cloud & Self-Managed Pricing Models

Click Maint

clickmaint.com

Click Maint is a CMMS (Computerized Maintenance Management Software). It's our mission to provide businesses across a variety of industries with a maintenance software that easy to use and implement and affordable. Click Maint is a complete CMMS solution that allows businesses to streamline and track maintenance requests, work orders, preventive maintenance, assets, inventory, vendors and suppliers. Our ease of use, price and customer support are what differentiates us from other CMMS platforms.

Netcall

netcall.com

It's our mission to offer versatile, powerful solutions that use AI to automate processes and engage customers. As dynamic partners, we're here to help you tackle tomorrow's challenges today. Our quick app development, smart automation, and user-friendly tools are a hit with business leaders and front-line teams. Seamlessly connect systems, break down data barriers, and make processes work better and faster – all on your own timeline. Over 600 organisations in financial services, insurance, local government and healthcare use the Netcall Liberty platform to make life easier for the people they serve.

Nubitel CX

nubitel.co

An Omnichannel Cloud Contact Center Solution that offers users flexibility and scalability, which leads to a next-level Customer Experience. Manage interactions from multiple channels from a single platform.

Xyicon

xyicon.com

Optimize your space with Xyicon! Easily solve unique problems in Space Management, Asset Management, Business Process Management, Lab Move Management, IT Project Management (ITPM), etc., in the healthcare, logistics, aerospace, laboratory, and retail industries with Xyicon. We’re the first platform that combines your design documents with the data you track. Our portfolio of highly useful features such as boundaries that help you refine and define your space, markups that enable you to make notes and highlight comments, and Xyicons that can represent all your assets and save useful information within, helps you overcome your space optimization challenges with tangible business benefits. Our smart features such as conditional formatting that allows you to add conditions to your data and view them visually and formula fields that help you simplify complex calculations through visualization have offered our customers a whole new experience in data visualization. Visualize, collaborate, and make optimal decisions with Xyicon.

Ringflow

ringflow.com

Ringflow, the epitome of technological advancement in the realm of cloud contact centers. With its AI-powered capabilities and robust infrastructure, Ringflow sets a new standard for seamless customer interactions across multiple channels. Embrace the cutting-edge features and unparalleled efficiency of Ringflow's omnichannel experience. Stay ahead of the curve with Ringflow's state-of-the-art cloud contact center, empowering businesses to leverage the latest technologies and revolutionize customer service. Experience the future of contact centers with Ringflow, where innovation and excellence converge.

contiinex

contiinex.com

Contiinex is an industry vertical speech AI platform for Healthcare & financial services enterprises that can be deployed on private-cloud to drive incremental sales, manage risk, and increase customer retention through a combination of speech analytics and voice bots.

Spoke Phone

spokephone.com

Spoke Phone is the leading platform for high-value, complex, and regulated conversations. Spoke Phone guides employees to say the right things and collect the right information from customers, so every employee now has the skills to drive better conversations. The result is that customers get better experiences and the business gets better outcomes. To achieve this unique outcome, Spoke Phone combines traditional business phone systems, high--cost contact centers, and business process automation, and made it all easy to use on a mobile phone or desktop.

QByte.ai

qbyte.ai

QByte is a cutting-edge maintenance management and training platform designed to empower organizations and frontline workers with efficient maintenance and asset management solutions. We streamline operations, enhance asset reliability, and provide valuable insights to boost your bottom line. Our mobile-first, IoT-enabled platform is trusted by companies worldwide. Looking for an easy-to-use CMMS solution? QByte manages millions of work orders and assets, helping customers reduce unplanned downtime and increase asset availability. We meet complex compliance needs and ensure worker safety, all while simplifying your processes. Ready to go digital? QByte can help your team streamline: Maintenance Work Orders Preventive Maintenance Safety Procedures Safety and Environmental Audits Multi-site Reporting IoT & ERP Integrations Auditing/Inspection Workflows Training Checklists Parts Order Management & Vendor Connections Transform your maintenance management with QByte. Learn more at https://QByte.ai

ResQ

getresq.com

ResQ is the only facilities management platform designed to streamline repair and maintenance operations for restaurants. It allows operators to efficiently track their assets, choose from a network of high-quality vendors, enhance team productivity through work order management, and gain better visibility into financials. ResQ is trusted by over 5,000 leading restaurant groups including Nobu, McDonalds, Five Guys, Pret a Manger, Jersey Mike's, Hai Hospitality, The Keg, Fogo de Chão, Tarka Indian Kitchen, Parker Hospitality, Hattie B's, and so many more!

FaultFixers

faultfixers.com

FaultFixers is a mobile and desktop application that helps streamline the workflow processes in property and facilities management so teams know exactly what to do and when. It is re-inventing the traditional CAFM, combining customer-to-client maintenance and workforce management software with much-needed automation and self-service as standard, resulting in reduced costs and increased uptime for your facilities.

FlowPath

getflowpath.com

Your facilities and operations program is complicated. FlowPath automates work orders, maintenance, events, notifications, projects, and reporting in a simple to use platform. Effortlessly get ahead of your facilities work with FlowPath. See our product here: https://www.getflowpath.com/product

Infodeck.io

infodeck.io

Infodeck is an innovative application that combines the power of CMMS management and IoT technology to help facilities management teams operate with greater efficiency. With Smart Workflows that enable the assignment of work orders based on IoT sensor live data, Infodeck takes the guesswork out of facility management operations.

Starhive

starhive.com

Starhive is a productivity platform where teams streamline their work with customised, no-code business apps. Built for total flexibility, businesses can build apps by adding their data, adding logic to their data, and creating different user interfaces to interactive with their data. From asset management to project management to approval workflows, Starhive makes organisations more efficient every day.

Amper

amper.xyz

Amper is designed to help plant managers improve machine and labor productivity by monitoring key metrics of each machine in real-time.

Xempla

xempla.io

Xempla is the world’s first decision support system for enterprise asset management, designed to provide any operations and maintenance team with the tools, resources and assistance they need to make better decisions throughout the asset lifecycle. We are building the most reliable and easy-to-use EAM tool on the market, helping O&M teams thrive in an increasingly digital, data-first environment. We have recognised some of the most pressing challenges facing the industry - from a widening skill gap to an ageing workforce and shortage of newcomers into such roles, creating an urgent need to retain and transfer knowledge, coupled with the significant costs of capacity building. And we’ve made sure we’ve covered it all, so asset and facility management companies can focus on delivering positive outcomes for their customers, driving their teams forward, and growing their business.

Fracttal One

fracttal.com

Fracttal One is a maintenance management software that helps companies to manage and optimize their maintenance operations. It provides tools for asset management, scheduling and performing preventive maintenance, managing work orders, monitoring spare parts inventories, tracking costs and performance, and generating analytical reports. Furthermore, Fracttal One utilizes technologies such as artificial intelligence and the Internet of Things (IoT) to enhance efficiency and decision-making in maintenance operations. Who uses Fracttal? Fracttal One is aimed at companies from various industrial sectors, including manufacturing, services, facility management, mining, transportation, hospitality, technology, education, healthcare, and energy.

Timly

timly.com

Timly is a leading provider of Asset Tracking and Inventory Management Software. With our cloud app, our customers get answers to essential inventory questions: What assets do we own? Where are they located? And what is their value? When is maintenance/inspection/staff training due? When is an item needed/available again? Our customers choose Timly for our highly customisable, very intuitive, and feature-rich web application. Optimised for QR and IoT technology, Timly offers a robust solution for monitoring, tracking, and managing all kinds of assets and inventory in any business and industry. Our app can be used in the same way from any internet-enabled smart device (PC, tablet, smartphone). Timly also provides an innovative solution for planning and managing maintenance, including uploading all supporting files and sending automated notifications to the persons in charge Another popular feature is our scheduler, widely used by customers for scheduling regular maintenance and monitoring upcoming key dates. The planner is also invaluable for booking items for specific people or projects, and offers a comprehensive overview of how items are allocated over time. The latest feature launched by in Q1 2024 is the ticketing system, which is proving particularly popular for Enterprise. Our modular approach allows customers to start small and scale up, adding more assets or modules as needed. Our commitment to premium customer service, provided at no additional cost, and our dedication to continuous product development also set us apart.

Sortly

sortly.com

Sortly helps businesses of all sizes track inventory, materials, parts, tools, and equipment—from any device, in any location. With Sortly, you can organize, customize, track, update, and manage your inventory right from your smartphone. Our end-to-end solution helps you plan better, satisfy your customers, and save time and costs on inventory. Key Features: - Use from any device, any location - Mobile barcode & QR scanning - Barcode label generation - Low stock alerts & reports - Custom folders, fields & tags - Activity reports - Customizable user access - Offline access Learn more about Sortly and sign up for a free two-week trial: https://www.sortly.com/pricing/

Cheqroom

cheqroom.com

Cheqroom is a leading-edge, purpose-built brand and enterprise asset management platform that offers intuitive and scalable solutions for organizations to track, manage, and optimize their assets. We empower thousands of organizations—from universities and government agencies to Fortune 100 companies—to keep work in motion through the streamlined management of over $5 billion in high-value, mission-critical assets.

Setyl

setyl.com

Gain full visibility and control over your IT assets, licenses, usage and spend with Setyl — the complete IT management platform. Setyl is a cloud-based IT management platform (ITAM), which integrates into your existing IT tech stack with more than 75 out-of-the-box integrations. The platform gives you full visibility and control over your IT assets, licenses, SaaS subscriptions, users, admins, vendors and spend in one centralized register. Use Setyl to: ✓ Manage all your assets, licenses, usage and spend in one place. ✓ Streamline and scale your IT operations, including employee onboarding and offboarding workflows. ✓ Eliminate wasted IT spend by up to 30%. ✓ Safeguard against compliance and audit risks, including ISO 27001, SOC 2, Cyber Essentials, GDPR and more. The user-friendly interface requires little to no learning curve, making it easy to use and implement, and to collaborate with people across your organization. Key benefits of Setyl in detail: • Gain full visibility and control over your IT in one place: Create a source of truth for IT by tracking and managing all your assets, licenses, SaaS subscriptions, assigned users, admins, vendors, usage and spend in one centralized platform. • Streamline and scale your IT operations: Alleviate the complexity of running IT within your organization, even as you scale, through employee onboarding and offboarding workflows, asset lifecycle management, actionable insights and more. • Eliminate wasted IT spend: Track asset and subscription spend, stay on top of license renewals, identify shadow IT and unused licenses, and recognize spend drivers with accounting tool integrations. • Safeguard against compliance and audit risks: Breeze through your ISO 27001, SOC 2 and other audits, and avoid compliance risks with our dedicated features, including comprehensive information asset register, effective asset tracking, itemized audit logs and change history, vendor management workflows and more. • Collaborate with stakeholders across your organization: Thanks to Setyl's intuitive interface and permission management, you can give colleagues across the organization access to the platform to easily find relevant data or take over tasks, without losing control. • Get up and running quickly: Out-of-the-box integrations into your existing tech stack combined with Setyl’s intuitive interface ensures a speedy and straightforward implementation. • Receive dedicated support: Our knowledgeable team is ready to assist you at every stage of the process, from onboarding guidance to ongoing support.

MapTrack

maptrack.com

MapTrack is a cutting-edge asset tracking and management solution designed to help businesses streamline their operations, reduce losses, and increase efficiency. With robust features tailored to industries such as construction, logistics, and utilities, MapTrack offers comprehensive tools for tracking, assigning, and maintaining assets across their lifecycle. Key features include: > Real-Time Asset Tracking: Easily monitor your assets' location and status with GPS and barcode scanning technology. > Customisable Checklists and Condition Reports: Ensure compliance and operational consistency by attaching condition reports and task checklists to assets. > Seamless Assignments and Transfers: Quickly assign or transfer assets between locations, projects, or team members with detailed tracking and geolocation capabilities. > Smart Alerts and Notifications: Stay proactive with configurable alerts for asset maintenance, overdue returns, or condition issues. > Integration-Ready: Easily integrate MapTrack with your existing tools and systems, including advanced options like facial and object recognition for enhanced security. Whether you're managing tools, machinery, or critical infrastructure, MapTrack is built to simplify your workflow, improve asset visibility, and save your business time and money. Experience the future of asset management with MapTrack!

Worktrek

worktrek.com

WorkTrek (https://worktrek.com) is an enterprise-grade CMMS platform designed to streamline and digitize maintenance operations. It consolidates asset data and tracks upkeep activities, paperwork, history of services, spare parts, asset states, and prices. Additionally, it allows you to generate, allocate, and schedule work orders in one location without dealing with piles of paperwork. The platform also includes task management tools that help you assign and create tasks using its user-friendly web or mobile application. It also lets you view the real-time status of each job and the amount of time your technicians spent on various tasks. With WorkTrek, you can make it easy for customers and staff to submit service requests with just a few clicks via the app or request portal. To avoid minor equipment issues escalating into critical problems that cost your company money, you can also define specific periods for preventive maintenance.

Binder

mybinder.io

Binder is a cloud-based maintenance management software (CMMS) that helps manufacturing companies of different sectors and sizes efficiently plan and manage day-to-day work to reduce operational risk. Unlike other CMMS tools, Binder automatically analyzes asset condition data to prescribe maintenance at optimal frequencies. No matter what device you use, your maintenance and operation teams will have total accessibility to plan, assign and execute work.

Maintainly

maintainly.com

Modern, straightforward maintenance management; Maintainly (formerly Fixd.io) is shaking up the dinosaur options in the CMMS space! Not only is it the quickest maintenance management software to set up, it features comprehensive inventory management, integrated user time sheets, industry-leading usability and intuitiveness, as well as the leading, most beautiful native mobile apps for completing work orders out in the field! Try Maintainly for free and judge it for yourself!

Equips

equips.com

Equips is revolutionizing how people manage, maintain and protect critical equipment. Our all-in-one, cloud-based equipment management solution gives people one place and one process for all issues. Gain visibility to all equipment, across all locations and dispatch service providers in as little as 15 seconds. Features included: smart dispatch, work order routing, chronic issue alerts, customizable dashboard, preventive maintenance scheduler, and more!

Smartspanner

smartspanner.com

Smartspanner is an Online Maintenance Software Application (Software As A Service). Also known as a Computerised Maintenance Management System (CMMS) - a tool to manage preventative maintenance, condition monitoring, breakdowns and general faults. www.smartspanner.com

Ticked Off

tickedoff.app

Ticked Off is the solution for your business to manage all support services – assets, contractors, programmed maintenance, repairs, safety, warranties, approvals, and reporting – in one simple to use platform on whatever device you use. Ticked Off combines your data from across the business to ensure you have your finger on the pulse, with actionable insights into spend, performance and activity, to make confident and informed decisions for your business now, and to forecast for the future. Live notifications and job tracking keep your finger on the pulse with all jobs and contractors on-site, from anywhere you are in an intuitive app your staff can pick up and use in seconds Customisable workflows and site limits reduce the time to complete work with faster approvals and communication with contractors, and ensure that you never overspend with ‘surprise invoices’. Ticked Off is hands-on in getting your business to see success. A dedicated Onboarding Specialist, you’ll know by name, will help to scope your business requirements, set up custom workflows, and conduct team training, to 24/7 support available via phone, in-app chat, or email.

C2Perform

c2perform.com

C²Perform is the Super App for contact centers and customer support operations. Why buy multiple single-purpose products when you can have all the tools you need to improve performance and engage your team all under one roof? Quality Assurance, Coaching, Learning Management, Knowledge Base, Communications Tools and more work seamlessly and use business rules to ensure that things don't fall through the cracks. Some of the biggest brands in the world rely on C²Perform to drive their operational cadence and keep employees connected.

next4biz

next4biz.com

next4biz is a cloud based digital marketing, customer service and business process management solution, that helps enterprises through your digital transformations. next4biz's products are at the forefront of exciting new developments in the market. next4biz's mission to change the way companies manage your customer relations and processes is, where the most significant areas of growth are in the industry. next4biz was founded in 2006. Since then we have been developing software products for the “Customer-Focused Digital Transformation” of companies and institutions. next4biz's products have been used successfully in BPM (business process management), CSM (customer service management) and CRM (marketing and sales management) fields for years. We have more than 200,000 users operating in almost all sectors including finance, insurance, e-commerce, telecom and energy.

amberSearch

ambersearch.de

amberSearch enables employees to find information faster than ever before by providing a multimodal, Google-like interface connected to multiple applications and powered by advanced computer vision and natural language processing. Employees can access decades of knowledge in a split second, powered by our AI model - amberAI. This standard solution offers a user-friendly interface and easy integration. For medium-sized companies, this means using complex AI models without much effort.

Happitu

happitu.com

Happitu is a speech analytics and agent workflow / scripting platform that acts as your service team's personal coach—giving them the process, resources, and insights to deliver the perfect customer experience over the phone. It analyzes 100% of your interactions and highlights what your customers actually experience. Documentation in Happitu is automated, detailed, and consistent. Go beyond handle times and service levels with the rich insights of Happitu – from granular interaction data to aggregate data and trends – you get the complete CX journey! One more thing – No Contracts - Just flexible pricing that scales with your company.

Chat Board

chatboardapp.com

Chat Board is a web app that helps you automate business customers’ communication with artificial intelligence-driven chatbots and a chat system integrated with the most-used platforms. Seamlessly connect OpenAI (ChatGPT) and Google to unlock powerful AI features.

Mayday

mayday.fr

Mayday is the leader in omnichannel knowledge base dedicated to customer services and contact centers. Created in 2020, Mayday makes it possible to centralize the company's knowledge, harmonize it and distribute it intelligently in the workspace of advisors or directly to end clients. More than 30,000 advisors, including those from Fnac Darty, Doctolib, Edenred, already use Mayday as a single source of truth to guarantee a rapid and quality response to the end customer. The result? 20% less time spent searching for information and a CSAT increase of 18%.