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Happitu

Happitu

Happitu er en platform til taleanalyse og agentarbejdsgange, der hjælper tjenesteteams med at forbedre kundeoplevelsen via telefonsamtaler.

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Happitu is a speech analytics and agent workflow / scripting platform that acts as your service team's personal coach—giving them the process, resources, and insights to deliver the perfect customer experience over the phone. It analyzes 100% of your interactions and highlights what your customers actually experience.

Documentation in Happitu is automated, detailed, and consistent. Go beyond handle times and service levels with the rich insights of Happitu – from granular interaction data to aggregate data and trends – you get the complete CX journey!

One more thing – No Contracts - Just flexible pricing that scales with your company.

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