Whatfix

Whatfix is a digital adoption platform designed to enhance user productivity and self-sufficiency across various digital platforms. It provides in-app guidance, step-by-step instructions, and support tools to help users navigate software applications more effectively. The platform integrates with web, desktop, and mobile applications, leveraging advanced AI capabilities to deliver contextual information and guidance.

Key features of Whatfix include its no-code authoring platform, which allows users to create interactive guides, automated content testing, and multi-format content generation such as videos and PDFs. Additionally, Whatfix offers a suite of tools including Product Analytics for understanding user behavior and Mirror, a virtual sandbox environment for hands-on training without disrupting live software environments.

Whatfix's solutions are tailored to improve the employee experience and accelerate productivity by providing seamless in-app guidance and self-help resources. It supports both employee-facing and customer-facing applications, offering features like automatic task progress monitoring, in-app knowledge bases, and popup notifications to enhance user engagement and software adoption.