Page 21 - Top Webex Alternatives

Deepser

Deepser

deepser.com

Deepser S.r.l. is a software house that develops, produces and sells innovative products and services with high technological value. Its main product is Deepser, an ITSM platform. Deepser is an innovative and intuitive IT Service Management solution, with an interactive web interface. It allows you to manage business processes, organize support requests, optimize the use of company resources and improve customer satisfaction. The ITSM software respects the ITIL framework; its innovative automation algorithms allow for a rapid implementation. The possibility to easily integrate it with other software make Deepser a convenient and smart option for companies of every industry and size. Deepser is a corporate suite that offers the following modules: Service & Help Desk, IT Asset Manager, CMDB, CRM, Crontract Management, Knowledge Base, Password Manager, Dashboards, Chat, Board, Reports and many more.

Coursio

Coursio

coursio.com

Coursio is transforming how influencers, publishers and organisations share their knowledge onlineby creating their own online schools. From individual experts to large companies, our powerful tools in combination with intelligent course development strategies helps clients to envision, plan, create, manage, publish, measure, personalize, grow and monetize courses online.

Brexa

Brexa

brexa.ai

Automate tasks with AI agents, Grow Your Business without expanding your headcount. Each of our purpose-built products is extensive and powerful on its own, but the true impact comes when you experience them together as a unified solution. Brexa is the simplest CRM for sales, appointment scheduling, invoicing, Live chat & customer management.

ClickConnector

ClickConnector

clickconnector.com

ClickConnector is your new favorite customer support platform, offering the perfect blend of ChatBot workflows, AI, and human support for an exceptional customer experience. Streamline your customer service operations, cut costs, and elevate your brand's customer experience with ClickConnector.

Chatmasters

Chatmasters

chatmasters.io

Chatmasters is an AI-powered chatbot service that provides automated customer support and sales assistants to businesses. The chatbots are designed to understand products, services, and common customer questions in order to provide quick and accurate responses.

ChatForm

ChatForm

chatform.com

The revolutionary AI customer support platform that resolves tickets with human reasoning and empathy tailored specifically for the online gaming market. Breathing Life into Forms. Chat Your Way Through Forms with ChatForm. Transform the way you ask - Revolutionize your form experience with our AI-powered ChatForm solution.

Siena AI

Siena AI

siena.cx

Siena AI is the first-of-its-kind autonomous customer service platform designed for commerce. We combine human empathy with advanced LLM-powered automation to redefine how brands like K18, Kitsch, and Simple Modern engage with their customers. Streamlining customer interactions is at our core, enabling brands to autonomously handle customer service and Social Media chats in over 100 languages using generative AI. Our mission is to make exceptional customer experiences universally available and to tap into the boundless potential of human connection. As a result, brands that collaborate with us not only enhance their customer experience but also achieve efficiency, bolster loyalty, and optimize operational costs. Siena is making world-class experiences a norm while humanizing the internet.

BrainCert

BrainCert

braincert.com

BrainCert makes your eLearning journey easier and helps you deliver high-impact training with measurable results that accelerates your employee, partner, and customer growth at scale. BrainCert platform is designed to deliver any type of training online, from creating, marketing, and selling courses, tests, products, and live classes to specific use cases such as creating & delivering assessments for academic and certification needs, compliance training, workplace skills improvement, proctored exams, customer and partner training, as well as real-time collaboration using an integrated virtual classroom. BrainCert comes with over 300+ premium features and rich integrations to create and deliver engaging learning experiences using gamification, certificates & badges, whiteboards, learning path, assignments, landing pages, e-mail marketing, automations, reports & analytics, and more! Security and compliance are at the center of BrainCert's enterprise-grade platform. We are SOC2 Type II & ISO 27001:2013 certified and compliant with HIPAA & GDPR.

Cyara

Cyara

cyara.com

The award-winning Cyara CX Assurance Platform helps companies accelerate customer experience development, increase quality across all digital and voice channels, and assure customer journeys end-to-end. The Cyara Platform supports the entire software development lifecycle for customer experience, from design to functional and regression testing, user acceptance testing, load testing and production monitoring. We test from the customer’s perspective, ensuring that you identify issues that impact the customer’s experience from across the complex set of technology used to deliver that experience. www.cyara.com CX Assurance Platform Benefits Single Platform Handle the full range of CX development and assurance needs from design to monitoring. Perform CX design, CX discovery, functional regression testing, performance testing, monitoring and troubleshooting. Work from a collaborative environment that captures designs and tests, enabling all team members to share and reuse scripts and data across functions. Maximum Productivity Maximize productivity with full automation. Automatically discover existing CX, automatically build and maintain test scripts, perform easy-to-use test script authoring, reuse test scripts across testing types, and reuse test data across test cases and campaigns. Cyara uses Robotic Process Automation (RPA) as bots to automatically generate thousands of customer interactions to simulate real-world customer contact. Most Comprehensive Support the broadest CX assurance needs by assuring complete omnichannel customer journeys, from self-service to agent-assisted service, and the agent desktop. Test the widest range of digital and voice channels including IVR, chat, SMS, email, and others. Enables Agile & DevOps Accelerate development and improve quality by enabling Agile and DevOps practices. Shift left by generating test cases from the design phase. Foster collaboration through visualization and enabling capabilities designed for different teams.

MSG91

MSG91

msg91.com

MSG91 is a leading cloud communication platform that provides businesses in the United States with a suite of secure and robust communication APIs for SMS, email, voice, and authentication services. Some key details about MSG91 and its offerings: * Communication Channels: MSG91 offers full-featured APIs that enable businesses to connect and engage with their customers globally through various communication channels, including SMS, email, WhatsApp, and voice. * Communication Solutions: The platform provides a range of communication solutions, such as a contact center platform, event-based automation, customer segmentation, and instant secure verification through one-time passwords (OTPs). * Reliability and Security: MSG91 prides itself on delivering a secure and reliable cloud communication platform, with features like two-factor authentication and industry-standard encryption protocols to protect sensitive data. * Integration and Scalability: The platform is designed to be easily integrated with existing business systems and applications, allowing seamless incorporation of MSG91's communication functionalities. It also offers scalable solutions to cater to businesses of all sizes, from startups to large enterprises. * Customer Success: MSG91 has a proven track record of enabling successful customer engagement and communication strategies for businesses, as evidenced by case studies featuring clients like Milkbasket, Unacademy, and Ixigo.

Cytracom

Cytracom

cytracom.com

Cytracom provides enterprise-grade Hosted VoIP and unified communications to businesses nationwide.Cytracom's VoIP solutions provide cost savings, mobility, scalability and reliability with a platform built on the most advanced cloud-based VoIP technology in the world .

BiPTT

BiPTT

biptt.com.br

BiPTT is a Push To Talk solution with an application for smartphones and an operational management software with user location, message recording and much more. It's a real-time communication in one powerful push-to-talk (PTT) app. BiPTT is ideal for companies with deskless workers who need real-time, efficient and secure communication.

OurPeople

OurPeople

auth.ourpeople.com

Problem with team communications? Look no further, OurPeople will provide exactly what you are looking for! OurPeople is an innovative mobile-first technology that allows for small, medium, and enterprise businesses to communicate better with everyone. OurPeople's platform offers exclusive delivery methods that are targeted to the right audience, with Tags to ensure everyone who needs to receive the message, does. OurPeople provides many tools to improve communication, engagement, and training for frontline teams.

Crypho

Crypho

crypho.com

Crypho is a Software-as-a-Service solution for end-to-end-encrypted enterprise file-sharing and communication.

Team O'clock

Team O'clock

teamoclock.com

Team O'clock is a meeting facilitator for agile teams, offering efficiency, collaboration, and speed with AI-assisted retrospectives, daily standups, and planning poker estimation sessions. It works for both remote or hybrid teams via asynchronous or synchronous sessions. All provided services are seamlessly integrated with collaboration and tracking tools, such as Slack, Microsoft Teams, Jira, Asana, Linear and Basecamp.

Meetingflow

Meetingflow

meetingflow.com

Meetingflow powers customer meeting optimization for collaborative teams Built specifically for teams with strategic, collaborative revenue motions, reps are better prepared, more engaged and follow up faster with Meetingflow.

Upscope

Upscope

upscope.com

Upscope is a software company that provides a cobrowsing solution for businesses. Cobrowsing is a technology that allows customer support or sales representatives to see and interact with a customer's screen in real-time, enabling them to provide more effective and efficient assistance. Key points about Upscope: * Products: -> HelloScreen: Upscope's flagship cobrowsing product that allows users to see the customer's screen instantly and interact with it. -> Co-Browsing API: A developer-friendly cobrowsing API that can be integrated into any platform. * Solutions: -> Support: Upscope's cobrowsing features are designed to help support teams resolve customer issues faster by allowing them to see what the customer sees. -> Sales: The cobrowsing capabilities can also enhance sales workflows by allowing sales representatives to guide customers through complex offerings and directly impact conversion rates. -> Onboarding: Upscope can simplify onboarding processes by enabling support teams to assist customers in real-time. * Integrations: Upscope integrates with a wide range of popular customer support, sales, and communication platforms, including Amazon Connect, Salesforce, Zendesk, Intercom, LiveChat, and more. * Customer Success: Upscope highlights testimonials and case studies from customers who have achieved tangible benefits, such as faster onboarding, reduced support call times, and improved customer satisfaction. * Pricing and Trials: Upscope offers both free trials and paid plans for its products, allowing businesses to evaluate the solution before committing to a subscription.

Sprintbase

Sprintbase

sprintbase.io

Sprintbase is an online collaboration platform built by the innovation consultancy, Treehouse Innovation, to facilitate and streamline the process of design thinking and innovation. It helps teams and organizations work together to solve complex problems, develop new ideas, and create innovative solutions. Sprintbase provides a structured framework for guiding teams through the various stages of design thinking, which typically include empathizing with users, defining problems, ideating solutions, prototyping, and testing. The platform offers tools and templates to support each stage of the process, making it easier for teams to collaborate, share ideas, and track progress.

Meahana

Meahana

meahana.io

Meahana is a visual collaboration tool with more than 30 activity types that can be easily customized to create and facilitate meetings and workshops to accelerate alignment and improve decision making.

Webio

Webio

webio.com

Webio is an AI-powered platform for customer engagement, specifically focused on debt collection and debt management. Some key details about Webio's offerings: +> Conversational AI: * Webio uses conversational AI and chatbots to automate and blend customer conversations across various digital channels. * Their Propensity Guidance technology can predict customer states and design personalized journeys to improve engagement. +> Debt Collection and Payments: * Webio specializes in credit, collections, and payment messaging, helping enterprises engage positively with customers across the debt cycle. * They aim to improve liquidity by making difficult conversations easier through AI-assisted communications. +> Customer Engagement Platform: * Webio provides an end-to-end customer engagement platform that connects enterprises with their customers through the channels they use. * It includes features like on-demand messaging, real-time data integration, and simple API-based integrations. +> Success Metrics: * Webio claims to have achieved significant improvements for its clients, including 52% uplift in payment arrangements, 34% increase in promises-to-pay, and 75% automation of conversations. +> Security and Compliance: * Webio is ISO 27001 certified, demonstrating its commitment to information security and data protection. * It operates on the AWS cloud, providing a secure and resilient environment for customer engagement. Webio appears to be a specialized customer engagement platform that leverages conversational AI and automation to help enterprises, particularly in the debt collection and management domain, improve their customer interactions and drive better financial outcomes.

Alendei

Alendei

alendei.com

Alendei is AI based customer engagement platform. It enables users to send short text messages to mobile phone users. It provides automated customer support and engagement through a conversational interface to improve user experience and satisfaction. It enables users to provide two way communication by integrating WhatsApp business APIs to send and receive messages.

Chatchamp

Chatchamp

chatchamp.com

Chatchamp allows e-commerce businesses to increase website conversions, revenue and to improve customer satisfaction by using scalable digital sales agents. At any time, Chatchamp's digital product consultants - chatbots - provide customers with professional, automated advice on websites and a breathtaking customer experience. Within minutes, the solution is easily integrated into the shop and together with Chatchamp's team the products are implemented in no time.

Blinger.io

Blinger.io

blinger.io

Omnichannel customer support and sales platform aggregating all messaging apps, live chat and e-mail in a helpdesk interface. Blinger.io is the best omni-channel software platform. Get access to the messengers, email and live chat with a single API, interface or integration with helpdesks.

ArrowChat

ArrowChat

arrowchat.com

ArrowChat is a social networking software with MySQL compatibility and major internet browsers support.

Chatlio

Chatlio

chatlio.com

Chat with your website visitors directly from Slack. You don't need another chat client to talk to your customers. Simple one minute install. Visitors to your site then can instantly chat with you about pre-sales questions, support issues, etc. while you and your team respond directly from Slack without any additional tools to install or use.

OvationCXM

OvationCXM

ovationcxm.com

OvationCXM is the Customer Experience Management (CXM) company helping businesses and their partner ecosystems deliver exceptional customer experiences with complete visibility and precise control so they can own the journey, guide the experience and unleash the benefits. The OvationCXM Platform, CXMEngine, includes pre-built CRM connectors, customer journey orchestration and automation tools, ecosystem aggregation, as well as knowledge delivery and integrated communication solutions in one seamless platform. Customer experience professionals choose OvationCXM because the CXM technology delivers simplicity at a massive scale, streamlining CXM efforts at every customer touchpoint. OvationCXM headquarters is in Tiburon, California, with a nationwide remote workforce backed by Nyca Partners, Telstra Ventures, KeyBank, JobsOhio Growth Capital Fund, JumpStart Ventures, Savano Capital Partners, Capital One Ventures and Commerce Ventures.

OCTAPULL

OCTAPULL

octapull.com

OctaMeet is a secure and affordable video conferencing app for remote work, offering advanced features like noise canceling and joint video watching. With calendar integrations, meeting rooms, and enhanced presentation tools, it's easy to collaborate with team members. Available on web and mobile.

VoiceVoice

VoiceVoice

voicevoice.com

Purposeful conversations, produced with cutting-edge technology and best-practice facilitation. Get your audience to participate and take action on issues your organization cares about.

Apizee

Apizee

apizee.com

Live Video Chat, Screen Sharing and Co-Browsing for sales and support teams. Apizee offers visual engagement solutions, helping companies solve complex customer problems faster through personalized remote visual support. Apizee gathers video chat, screen sharing, and co-browsing in one SaaS solution connected to leader sales and support platforms like Salesforce and Zendesk. Apizee provides a data-privacy-first customer experience platform hosted in Europe that scales from 1 agent to several teams and thousands of users.

Gruveo

Gruveo

gruveo.com

Gruveo provides you with a magic call link for customers to get face-to-face with you. A Gruveo link starts a video call with you right in the caller's browser. No account or installs are needed, even on mobile!

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