Page 23 - Top Vonage Alternatives

Infinity Portal

infinity.co

Discover what happens before, during, and after every call, and take real actions to drive marketing and operational efficiencies. Infinity is a world class ISO 27001 Certified call intelligence platform with granular visitor tracking capabilities. Infinity enables you to map the entire customer journey and unlock invaluable insights such as the campaigns, webpages, and exact keywords your customers engaged with before they pick up the phone. Pinpointing where call conversions are coming from will help you see the full picture when it comes to analyzing performance. You’ll be able to generate impressive ROI on your marketing spend by totally eliminating the guesswork around what is generating sales. The Infinity Hub is constantly evolving to empower users to create best-in-class customer experiences by enabling them to integrate with the latest versions of Google Ads, Google Analytics, Looker Studio, Hubspot, Salesforce and many more. We also integrate with Instagram and Facebook which means Infinity users can uncover additional value from their social ads. Our Conversation Analytics suite analyses all inbound and outbound calls, at scale, and offers vital insights into what is and isn’t resulting in positive outcomes. Agent ID provides granular insight into individual agent performance so you can create tailored training sessions geared towards creating seamless customer experiences. Some of the results we’ve helped our customers achieve include: 79% increase in conversions for Flight Centre 64% reduction in Customer Acquisition Costs (CAC) for Pendragon 50% reduction in call centre costs for Access Self Storage

Vision6

vision6.com.au

Vision6 by Constant Contact is Australia's Most Reliable Email & SMS Marketing Platform Create email campaigns that look beautiful on any device with our class-leading email designer & professionally designed templates. Send powerful promotional or transactional emails with workflow automation & personalization tools. Boost your engagement with SMS marketing. Grow your leads with Web Forms and improve ROI with real-time reports. Plus, our dedicated Customer Success team provides support when you need it. And with data security that's better than Fort Know, you can be confident that your data is always secure with us. Pricing starts from $9/month. Start your free trial today! No credit card required. Founded in 2001 and headquartered in Australia, thousands of companies across the world rely on Vision6 to grow their brand and get more business with intuitive email and SMS marketing.

OneLocal

onelocal.com

Grow your business the right way with OneLocal. Marketing your small business isn't just about buying ads anymore. Your customers are looking for you online - you need to give them a way to find you, a reason to buy your services, and keep coming back for more. OneLocal makes it easy for you to outsmart and out-win your competition by making it easy for your customers to: - Find and locate you - Contact you anytime - Text you for a quote - Schedule a service - Pay for your service - Leave an online review OneLocal is the one-stop-shop for all your marketing needs. Have access to every marketing tool you need from one dashboard and a dedicated marketing specialist that is there with you every step of the way. To learn more about OneLocal, visit: https://onelocal.com/

[24]7.ai

247.ai

[24]7.ai™ customer engagement solutions use conversational artificial intelligence to understand customer intent, enabling companies to create personalized, predictive, and effortless customer experiences across all channels; attract and retain customers; boost agent productivity and satisfaction; and drive revenues while lowering costs. The world’s largest and most recognizable brands use [24]7.ai intent-driven technologies to serve several hundred million visitors through billions of conversations annually, most of which are automated. The result is an order of magnitude improvement in digital adoption, customer satisfaction, and revenue growth.

Dialog Insight

app.dialoginsight.com

Dialog Insight is a customer engagement platform that empowers businesses to generate more customer touchpoints and build brand loyalty through the automation of personalization. The platform features a range of tools for creating and deploying campaigns, as well as analytics and reporting capabilities to track the success of those campaigns. Dialog Insight's key benefits include the ability to segment and target customer groups, automate and personalize communication, and optimize campaigns for maximum performance. Dialog Insight delivers a true 1:1 customer experience, targeting the right segment across all channels, and maximizing ROI while reducing cost and time.

Go4Clients

go4clients.com

GoClients it's an All In One Automation Platform. Helps every day houndred of company to create Automate forms, build Drips flows with SMS, Emails & Calls. Go4Clients allows to automate all interaction with customers by automating their campaings and integrating many services of communication.

Gamifier

gamifier.co

Gamifier is a SaaS solution, helping sales leaders create a productive culture, increase revenue and create a fun environment through gamification. Our mission is to set out and multiply the number of top performers within any sales team. We do this by using automated game mechanics such as goals, quests, and challenges that are integrated directly with your companies CRM & sales engagement software.

Alysio

alysio.ai

Alysio is a performance management platform built for sales and GTM teams, equipping you with tools for proactive KPI tracking, recognizing excellence, and enhancing managerial oversight of individual reps. The platform fosters performance-driven competitions, empowers managers to conduct personalized one-on-one meetings, QBRs, and pipeline reviews. Custom frameworks can be applied to any team structure to help increase productivity at the top of your sales funnel.

Spinify

spinify.com

Ranked as the #1 Sales Gamification Platform, Spinify stands out as the only platform in its league to integrate advanced AI, revolutionizing sales team efficiency and productivity. Spinify is renowned for its transparent, clear and flexible pricing, to support your business at any stage of its growth. With SpinifyGPT, your sales team will have a new sidekick to help them navigate the path to success. Our AI-powered platform provides Smarter Competitions, Personalized Experiences, Tailored Achievements, Motivational Badges, Customizable Tiers, and Intuitive Experiments, all aimed at empowering sales teams to achieve their full potential. We've cracked the code on gamification with lightning-fast setup and unbeatable results. In fact, our expert playbooks draw on insights from over 850,000 leaderboards. With seamless integration with your CRM and other data apps, our platform creates engaging competitions that inspire your team to take action and drive results like never before. Revolutionize Your Sales Team with AI-Powered Gamification!

Tendril

tendril.us

Tendril Connect is a sales acceleration tool that focusses on agent assisted dialing. Our team of skilled agents dial through a list of prospects that our customers provide. The agents navigate phone trees, leave pre-recorded voicemails, and speak with receptionists until the intended target is reached. Once the target prospect is identified, the platform allows a seemless split second transfer to the waiting sales person. By using Tendril Connect, customers have reported seeing over 150 dials in a 1 hour session. 8-10 live conversations with decision makers, and 50+ voicemail's left. Many times we can achieve 2 days worth of prospecting work in a one hour session.

Bloobirds

bloobirds.com

Bloobirds is the #1 Salesforce app to increase sales productivity. Bloobirds transforms your Salesforce into an amazing software for your sales team in three minutes. By seamlessly integrating a dialer, email, and LinkedIn, Bloobirds offers a comprehensive set of productivity tools, including cadences and templates, designed to turn Salesforce into the favored tool of sales representatives. Bloobirds promotes a more efficient utilization of Salesforce, facilitating seamless tracking and recording of all activities, leading to better data management and effortless reporting.

Pipes.AI

pipes.ai

Pipes.AI uses AI-driven calls and texts to instantly follow up with your digital leads, converting them to live calls of actual prospects into your call center. Pipes.AI lets you: ✅ Learn which leads sources are most effective, so you can quickly optimize your spend ✅ Test voice scripts to optimize lead conversion ✅ Focus call center agent time on selling vs. chasing leads Pipes.AI helps bridge your marketing efforts with sales. With multiple integrations and easy connectivity, results are immediate.

Gridspace

gridspace.com

Gridspace is a world leader in speech and language AI. We teach machines to understand and speak human language. We handle billions of minutes a speech data per year, and are pioneers in voice technology and generative AI applied to language. Gridspace is an applied AI company and the creators of Grace. We build useful voice technology and AI software for contact centers. We have been serving leading contact centers for over a decade.

Voyc

voyc.ai

Voyc enables regulated firms to check 100% of contact centre interactions with our speech analytics AI software, helping to improve operational efficiencies, catch complaints, identify vulnerable customers, and deliver an exceptional customer experience. In the face of increasing regulatory pressure and consumer distrust, it has become imperative for financial services companies to monitor 100% of customer interactions. It’s an all too familiar challenge: How can companies ensure that 100% of customer calls are effectively monitored for quality assurance and in a way that is scalable, cost-efficient, and objectively accurate? Voyc helps companies automatically identify interactions of regulatory importance, such as complaints and vulnerable customers, points out calls that need special attention, improves agent performance and automates QA workflows. Promising quick implementation, ease-of-use, and bank-grade security, Voyc is here to revolutionise your quality assurance processes.

Chekkit

chekkit.io

Chekkit is a platform designed to supercharge local businesses. It significantly boosts customer engagement and lead conversion, outperforming the competition. The software offers an all-in-one solution for Review Management, Business Text Messaging, Textchat, Centralized Inbox, Textable Landline, Customer Surveys, Competitive Benchmarking, and more! This integrated approach simplifies customer interactions, enhances business operations, and drives growth.

SparkPlug

sparkplug.app

SparkPlug is an employee sales incentive management platform for specialty retailers, restaurants, and CPG brands. SparkPlug integrates directly with brick-and-mortar businesses' POS systems to automate virtually every aspect of implementing and scaling an incentive program. SparkPlug's incentive engine, managed payouts, and trade promotion management tools allow retailers and restaurants to streamline and automate vendor-sponsored sales incentives for their frontline employees.

GoSite

gosite.com

GoSite creates simplified technology for small businesses that drive America's economy. Our software empowers them to have everything they need in one place to connect with their customers in the digital era. Our cloud-based suite of mobile and web tools transforms the way our customers run their business, on the go, and everywhere.

CINNOX

cinnox.com

CINNOX is a comprehensive engagement platform that unifies telephony, digital, and social channels. They help businesses compete and win by humanising customer and team experiences through one single platform: Elevate Customer Experiences: - Seamlessly switch among chat, voice, and video on any channel - Give first-time resolution by connecting questions to right expertise - Reduce customer wait times with predictive data analysis Optimise Employee Experiences: - Increase team efficiency by automating repetitive tasks - Tap expertise from different teams to solve complex problems - Improve team performance with insight-driven data They achieve this through the three key pillars of great customer service, where businesses can enjoy one continuous loop of experience improvement: Connect, Orchestrate, and Evaluate.

DemandHub

demandhub.co

DemandHub enables customer interactions that drive business results. We improve how you communicate with your customers and capture valuable feedback. This enables your team to make better decisions that drive business results and improve your customer experience.

EvaluAgent

evaluagent.com

Every engagement counts when it comes to understanding, elevating, and differentiating the Customer Experience (CX). EvaluAgent helps you improve CX by analyzing 100% of interactions – from calls and emails, to web chats, tickets, and social media. No stone is left unturned, giving you actionable insights to share with your organization and the ability to laser-focus QA efforts on must-monitor interactions and agent development. EvaluAgent helps businesses worldwide to: * Bridge the insight gap Identify must-monitor interactions with 100% coverage across channels, uncover insights with sentiment analysis and visualize progress with meaningful dashboards * Elevate their QA approach Reduce selection bias with auto-assigned interactions, use tried-and-tested scorecards, and automate QA scores with SmartScore * Deliver tangible CX improvements Integrate with an array of best-in-class WFM platforms and help agents improve by entwining coaching, learning and reporting for a truly joined-up approach * Engage and motivate their agents Empower agents with transparent access to their own data and targets, gamify recognition and rewards, and promote two-way communication all in one platform Think of evaluagent as your AI-powered QA co-pilot. Leverage intelligence from every interaction to understand, elevate and differentiate your customer experience at scale – all while never forgetting the value of the human touch.

Assembled

assembled.com

Assembled is a workforce management platform that gives modern support teams more accuracy in staffing, more ease and control in schedule creation, and better cross-team visibility into the data that helps them improve performance and advocate for themselves. We integrate with most major contact platforms, Google Calendar, and Slack for a workflow that meets you and your team where you already are. Today, our solution helps customer-centric brands like Stripe, Webflow, Imperfect Produce, and Etsy craft world-class customer experiences. The Assembled difference: → Speedy onboarding and gold-star success and support → Fast, intuitive, and fully customizable scheduling → Meaningful cross-team visibility → Powerful, accurate, and actionable forecasting → Centralized, robust, and relevant reporting

Invoca

invoca.com

Invoca is a revenue execution platform that connects marketing and sales teams to help them track and optimize the buying journey to drive more revenue. By using a comprehensive revenue execution platform with deep integrations with leading technology platforms, revenue teams can better connect their paid media investments directly to revenue, improve digital engagement, and deliver the best buyer experiences to drive more sales. With Invoca, top consumer brands, including AutoNation, DIRECTV, Mayo Clinic, Mutual of Omaha, and Verizon, experience unbelievable results powered by undeniable data. Invoca has raised $184M from leading venture capitalists, including Upfront Ventures, Accel, Silver Lake Waterman, H.I.G. Growth Partners, and Salesforce Ventures. Invoca helps businesses drive revenue growth by unlocking new data from calls, so they can acquire and retain more customers for less money. With Invoca's revenue execution platform, businesses are driving unbelievable results: * Marketing teams — like the one at Rogers Communications — are driving up lead quality and driving down acquisition costs by 82% * Contact centers — like the one at MoneySolver — are boosting agent performance and conversion rates by 100% * Multi-location businesses — like Renewal by Andersen — are increasing appointments set over the phone by nearly 50%