SwiftFlowBot
swiftflowbot.com
SwiftFlowBot is a white-label AI chatbot designed to assist sales and customer service teams in managing and automating interactions with potential and existing clients. It is typically integrated into websites, CRM systems, or messaging platforms to handle tasks such as lead generation, customer support, appointment scheduling, and data collection. SwiftFlowBot aims to streamline the sales process, improve customer engagement, and provide quick and efficient responses to inquiries, ultimately helping businesses close more deals and enhance customer satisfaction. SwiftFlowBot also offers advanced capabilities, including text-to-speech functionality, AI Vision, and AI image generation. Ideal for businesses, it can capture leads, set appointments, summarize chats, and integrate with CRM systems via webhooks. With a user-friendly interface, you can also see the details of message costs in SwiftFlowBot.
Quidget
quidget.ai
Quidget is an AI-powered chat solution designed to automate a significant portion of Tier-1 customer support. It works by scanning your existing data and knowledge base to provide instant and precise responses to customer queries. Quidget can be set up and deployed on your website within minutes, requiring no coding experience. This tool enables businesses to automate routine inquiries, allowing customer support teams to concentrate on more complex issues. On average, this can save support agents up to 3 hours daily, effectively equating to the workload of an additional full-time employee. Quidget integrates smoothly into your website through a simple onboarding process, after which a short code is provided to embed the chat widget. The AI agent is easily customizable to match your brand’s tone and can be tailored to meet specific business needs. Designed to enhance customer service efficiency, Quidget is suitable for businesses of all sizes. By reducing the need for manual intervention in handling common queries, it helps lower operational costs and reallocates resources towards more strategic activities. This leads to faster response times and improved customer satisfaction.
Franki AI
franki.ai
We are building an AI-HR agent that automates time-consuming administrative tasks, enabling HR teams to focus on strategic work, building a strong company culture, and enhancing employee engagement. By streamlining processes such as onboarding, payroll, and attendance tracking, Franki helps businesses improve efficiency, reduce errors, and lower costs.
Debales AI
debales.ai
Are you finding it challenging to enhance customer engagement and boost sales on your e-commerce website? Debales AI Sales Agent is here to revolutionize your sales strategy. Designed with advanced AI capabilities, this tool not only engages customers but also guides them to make informed purchasing decisions—right when they need it. Key Features: Personalized Recommendations: Deliver tailored product suggestions to improve the shopping experience and drive conversions. Real-Time Support: Answer customer questions instantly to streamline the purchasing process and boost customer confidence. Guided Decision-Making: Assist shoppers in selecting products that meet their specific needs, resulting in higher satisfaction and fewer returns. Abandoned Cart Recovery: Re-engage potential buyers and encourage them to complete their purchases. Impact on Your E-commerce Metrics: Boosts conversion rates by 21%, enabling more shoppers to become buyers. Increases average order value by 41% with upsell and cross-sell opportunities. Drives a 15% uplift in total sales, enhancing your bottom line. Recovers 29% of abandoned cart shoppers, maximizing revenue potential. Debales AI Sales Agent is the solution to create a seamless, satisfying, and profitable customer journey on your website. Elevate your e-commerce performance and turn visitors into loyal customers with Debales AI Sales Agent.
Vodex.ai
vodex.ai
Vodex is a Generative AI tool for outbound calls in a human-like voice. Unlike a machine-based or robotic-based call, Vodex talks in a human-like voice. So what we are trying to say is: 1. We can make unlimited AI-based calls in a human voice. 2. We can make 10,000 calls in 60 minutes on an average. 3. Integrate Vodex into your existing CRM systems. 4. WhatsApp, SMS, and Truecaller integration services. With Vodex, a Generative AI tool for outbound calls your business gets faster, smoother, and better.
Spotlight.ai
spotlight.ai
Spotlight.ai provides tools for sales teams to enhance productivity and strategy. It offers adaptive discovery guidance, automates the sales qualification process, and creates personalized sales materials. The platform aims to improve sales call preparation, collaboration, and leadership oversight through playbook adoption and MEDDICC metrics analysis. Additionally, it converts qualitative insights into quantifiable data, aiding in sales strategy optimization and accurate forecasting.
Gyde
gyde.ai
Gyde is a digital adoption platform (DAP) that enables enterprises & SaaS companies to guide their application (web & mobile) users with step-by-step voice assistance, byte-sized training videos & rich help articles. These guides are personalized, multilingual, and available where these are required the most - right within the application.
Engagely.ai
engagely.ai
Engagely.ai is a leading No code total CX Platform with out-of-the-box CX automation solutions that helps enterprises automate customer support and engagement & thereby creates exceptional customer experiences. With ready-to-use industry specific pre-built AI models, zero-code environment, intelligent analytics and more, Engagely transforms the future of business communication. The platform is a plethora of modern edge business solutions that includes Contact center cloud, Live chat software, AI Agent assist and Automation Cloud which is a comprehensive suite of AI-powered Intelligent Virtual Assistants (IVAs) which automates support and CX workflows to drive personalized, results-oriented conversations across Chat, Voice, and Email. Engagely's transformative Contact Center Cloud automates end to end support and CX workflows with unified customer and agent experience with minimal deployment time and reduced costs. On top of that, upgrading with Engagely Voice Bot can help deliver real-time, human-like conversations in multiple global languages, wide range of dialects, speaking styles and emotions while providing instant, accurate & personalised responses with automated AI powered intelligent speech recognition and response technology. AI Agent Assist is an another great ad-on to the contact center cloud solution which gives an AI edge to agents with intelligent recommendations in every interaction to help solve complex customer issues faster while improving agent efficiency. The Omnichannel platform with its unique action-intent engine can understand customer intents to drive exceptional engagements across 35+ modern enterprise channels and 120 global languages. Engagely.ai has implemented over 100 enterprise-grade bots for renowned organizations across India, Australia, Canada, Mexico, Myanmar, Peru, Philippines, Singapore, South Africa, Thailand, UAE and US.
Kimiya AI
kimiya.ai
AI Kimiya is an advanced AI digital human that revolutionizes customer interactions with lifelike avatars and human-like responses. Kimiya's AI-powered Digital Human assistant revolutionizes customer service by providing a consistent, scalable, and cost-effective 24/7 solution that addresses the key pain points of human-based customer service. This innovative platform leverages advanced conversational AI technology to deliver natural, human-like interactions, empowering businesses to deliver exceptional customer experiences.
Zingly.ai
zingly.ai
Zingly.ai is a leader in AI and digital-first CX technology, helping businesses to transform customer service into a strategic asset that drives growth. By combining generative AI with intuitive communication tools, Zingly.ai enables companies to increase revenue, expand wallet share, and drive operational efficiency while delivering exceptional customer experiences.
Rezo.ai
rezo.ai
Rezo.ai is an autonomous platform that revolutionizes contact center operations with AI-powered solutions and real-time support. With their suite of products, including Engage AI, Analyze AI, and Agent Assist, they empower organizations to streamline customer interactions, enhance agent performance, and optimize business functions for greater efficiency and success. Their products enable multi-lingual customer conversations, automated tagging, accurate speech-to-text conversion, SOP-driven audits, and more, all powered by their deep integration with LLMs and data analytics. With Rezo.ai, enterprises can achieve higher productivity, increased revenue generation, overhead reduction, and uncover valuable insights into customer interactions. Rezo.AI is a Data first Contact Center powered by Autonomous agents that aim to transform customer experience by automating and analyzing customer-agent interactions across multiple voice as well as non-voice channels in 20+ languages. There are two major pillars on which the product is built: - Engage AI: It helps automate customer-agent conversations and acts as a self-serve platform to understand and resolve customer queries. - Analyse AI: It helps analyze customer-agent interactions and provides valuable insights in order to enable businesses to make proactive decisions.
ConvoZen.AI
convozen.ai
ConvoZen.AI is a Gen-AI powered conversational intelligence tool that empowers businesses and enterprises to understand their customers better. Our AI-powered solution revolutionizes the way businesses interact with their customers by turning every conversation into an opportunity for business growth. Leveraging cutting-edge machine learning algorithms, ConvoZen.AI analyzes and extracts insights from agent-customer interactions across all channels of conversation. We analyze a massive 17+ million conversations weekly, extracting critical data in several key areas: Sales, Customer Experience, Compliance, and Operations. These insights fuel overall business growth and lasting customer relationships. ConvoZen also offers a plug-and-play voice bot with multilingual capabilities. Close deals faster, and boost customer experience with ultra-realistic voice, and zero latency leading to fastest processing time. Founded in 2021, ConvoZen is headquartered in Bangalore, India. We deliver the power of conversational insights to companies, developed by the creators of NoBroker Technologies.
Loris
loris.ai
Loris unlocks a world of insight for CX leaders, using our AI-powered conversational intelligence platform to extract value from every customer interaction. The combination of real-time analytics and a library of proven AI models detect emerging issues before they impact your brand and expose gaps in the customer journey that reduce satisfaction and increase costs. Loris covers the complete customer experience lifecycle, giving organizations everything they need to understand customer issues, monitor agent performance, and take action to continuously improve. Loris turns customer conversations into your company’s most valuable resource - giving you the insights you need to not only optimize your customer experience – but also grow your business. Understand why customers are contacting you, how well your teams are resolving issues, and what your agents should say next with a single AI platform – trusted by leading brands and trained on 300+ million real customer conversations.
Alvaria
alvaria.com
Alvaria, Inc. is the holding company of two best-of-breed technology providers, Alvaria CX, a leader in customer experience outbound technology compliance and self-service, and Aspect, whose workforce engagement management solutions deliver the future of work innovation. While Alvaria remains one company, their go-forward business operating structure and market brands is two – Alvaria CX and Aspect. Alvaria brands empower human connection by building software that supports the best possible customer experience and workforce engagement. Their software is created to empower teams and customers by optimizing workforce engagement and enhancing customer interactions. Their solutions make an agent’s day-to-day better and, therefore, the customer’s experience better. They go beyond inbound and outbound to create a comprehensive software-driven system that makes the people behind your business shine brighter and your customers more loyal. Alvaria brands are transforming the way people interact with companies and increasing their client’s profits because of it. They are the leader in customer experience and workforce engagement software, fostering better connections through better technology. Their open, innovative platforms are purpose-built to deliver two essential experiences: feature-rich, intuitive, and intelligent workforce engagement management, and proactive enterprise outbound services. Proudly celebrating 50 years in business, Alvaria was formed from the merger of world leaders Aspect Software and Noble Systems. Today, their Alvaria brands are paving a new path in customer experience and workforce innovation empowering teams and agents to stay in touch with your customer’s side of the story.
Puzzel
puzzel.com
At Puzzel, they fundamentally believe that fantastic customer experiences shouldn’t have to be complicated. This is why they built Europe’s leading CX platform that helps businesses like yours deliver first-class customer service to every customer. Awarded the Most Innovative Company in 2023, their CX platform combines contact centre, self-service and AI capabilities, offering a single platform to resolve all automated and human-led interactions in a simple, efficient way – delighting every customer. Artificial intelligence is harnessed at every touchpoint to automate tasks, provide insight, and personalise service and support. The Puzzel CX platform is loved by agents and trusted by contact centre leaders.
Hippo
jungleworks.com
Hippo is a SaaS platform for all your customer engagement and marketing needs. It is used by 2000+ businesses across the globe. Hippo is a complete suite for engaging with your customers. You can provide them conversational support with help of chatbots, live chats, calls and automate marketing efforts to provide a personalized customer experience with omnichannel campaigns including emails, WhatsApp, SMS and push notifications.
solvpath
solvpath.com
Tackling up to 80% of your inbound customer support requests. solvpath provides a suite of products designed to automate customer support seamlessly. Take command of your post-sale strategy, improving retention, deflecting cancellations and returns, and significantly reducing refunds to enhance your bottom line. Stay ahead by unlocking an era of efficient, data-driven customer support. solvpath transfers your incoming e-commerce customer requests—phone calls, emails, social media messages, and website visitors—to a quick, dependable support technology. By navigating a guided, easy-to-use, automated visual ticket resolution system, customers can address a range of issues: • Viewing/Revising Orders • Cancellations • Changing Shipping Frequency • Changing Payment Type • Get questions answered quickly • Troubleshoot product • And More!
RevoChat
revo-chat.com
RevoChat is built specifically for Ecommerce. It helps your store sell more by making it easier for customers to shop. It's like having a virtual helper in a real store. This AI able to suggests products just for you and answers questions about orders, products, and return, it just works 24/7. It can even talk in 50 languages! Plus, RevoChat takes care of common questions, so you have more time to improve your products and plan for your business. Integrate with WooCommerce and Shopify.
Registria
registria.com
Trusted by over 150 leading brands across 65 locales worldwide, Registria empowers enterprises to cultivate stronger relationships with the people who own their products. Registria’s Ownership Experience Management (OXM) Platform and flagship solution, ConciergeSM, utilizes data and decision intelligence to drive personalized customer journeys throughout the product ownership lifecycle. Registria enables global scalability with seamless integration into other major applications to help brands deliver exceptional ownership experiences.
ReferralYogi
referralyogi.com
ReferralYogi is a SaaS based Customer Advocacy platform that promises sustainable revenue growth for businesses. It helps them identify their promoters, encourage referrals, manage references & create social buzz for their brands.
Maven AGI
mavenagi.com
Maven AGI is an enterprise AI platform on a mission to unleash business artificial general intelligence (AGI), starting with customer support. Founded in July 2023 by executives from HubSpot, Google and Stripe, Maven builds conversational AI agents capable of delivering accurate, autonomous support that delights customers at scale. Their platform unifies fragmented systems, integrates knowledge and personalization sources, and enables intelligent actions - all without costly system changes. They are laying the foundation for a future where their technology handles complex tasks, allowing people to focus on what they do best: creative problem-solving, relationship building, and delivering exceptional customer experiences. Maven AGI is supported by leaders from OpenAI and Google, and backed by top AI investors, including M13, Lux Capital, E14 Fund, and Mentors Fund.
Instadesk
instadesk.com
Instadesk is a full-scene intelligent marketing service brand created by ZKJ, providing a variety of conversational AI products such as intelligent outbound calling, intelligent customer service, digital human employee, intelligent escort, intelligent quality control, and seat assistant.
HelperHat
helperhat.com
HelperHat simplifies AI customer support for your team with instant notifications, conversation management, spam filtering, contact management, and insightful analytics. Simplify your business’s customer support experience with HelperHat’s AI-powered representative. The HelperHat mobile app is designed to help your team manage customer inquiries swiftly and efficiently. With real-time notifications and simplified conversation management, HelperHat ensures that customers get accurate and timely responses whenever they need assistance. Key Features: - 24/7 Customer Support: Support your customers around the clock using AI-powered responses and live chats. - Instant Notifications: Never miss a customer inquiry with real-time push notifications for live-agent requests and new messages. - Spam Filtering: Keep your inbox clutter-free by automatically detecting spam messages with AI analysis. - Contact Management: Access customer contact details instantly to provide personalized customer support via email or phone. - In-Depth Analytics: With AI-powered analytics, monitor and gain actionable insights into your customer satisfaction rates, resolution rates, and other key metrics. - Seamless Collaboration: Empower your team to manage unlimited customer inquiries with AI-powered responses and self-assigned live chats. Elevate your business’s customer support experience with HelperHat and stay connected with your customers anytime, anywhere.
GullChat
gullchat.com
GullChat is a free international intelligent online customer service system: it uses instant messaging, audio and video, AI robots, big data, work orders and other technologies to provide help to customers, and connects to Facebook, WeChat, Shopify, and WordPress with one click , QQ, APP, webpage, Mailchimp and more than 20 popular applications. From customer service to marketing, improving sales conversion, full-scenario enterprise-level SaaS service for customers.
DialOnce
dialonce.ai
DialOnce is a software publisher specializing in generative and omnichannel AI for customer service, with a software suite designed to host, orchestrate and manage customer and advisor contact paths. It provides customers, agents and supervisors with integrated tools to optimize customer service performance and transform the customer experience.
Diabolocom.ai
diabolocom.ai
Diabolocom.ai is an NLP (Natural Language Processing) SaaS service platform that automates the analysis and processing of customer feedback by exploiting the power of artificial intelligence and proprietary algorithms. Integrated natively or via API via Zapier with all customer relationship management (CRM) solutions such as Zendesk, the Diabolocom.ai platform is accessible through so-called no-code self-service. A free discovery mode is available to experiment with all the automatic analysis and classification modules to optimize the processing of your customer feedback and your support tickets: problems encountered, themes, products, category, classes, feelings expressed, etc. .etc.
KAISPE Customer Portal
cp.kaispe.com
KAISPE Customer Portal provides your clients with a convenient, self-service option for accessing information and support. Enhance your customers' experience with the KAISPE Customer Portal, offering a comprehensive suite of features. The features empower customers with real-time access to the online order management portal, shipment tracking, and product documentation. You can elevate your customer service to the next level by providing your clients with the information they need. ** Exceptional Customer Experience: You can establish lasting relationships with your customers through strengthened collaboration and streamlined communication. This not only delivers exceptional customer experiences but also reduces your sales team's workload by eliminating repetitive tasks. ** Self-service & Customer-friendly, and Efficient: KAISPE customer portal solution provides a user-friendly platform for clients to access the information they need without the need for assistance, saving time and improving overall efficiency. ** 360° View of Your Customers: Get a comprehensive view of customer data and interactions available on the portal, enabling businesses to understand and anticipate customer needs and tailor their approach accordingly. ** Modern Customer Experience: With the contemporary and up-to-date nature of the solution, you will be providing clients with a streamlined and personalized experience that meets their evolving expectations.
Assistbox
assistbox.io
Assistbox is a one-on-one video and audio communication platform that enables organizations to provide remote support to their customers through its advanced technological infrastructure. It is used by over 60 major brands. Main use cases: * Sales and Consulting: Video Call Center, Sign Language Call Center * Finance: Remote Customer Onboarding * Insurance: Remote Claim Adjustment and Risk Analysis * Retail: 1:1 Live Video Shopping * Healthcare: Telehealth * After-Sales Services: Video Technical Support * FMCG: Video Sales and Technical Support
Threecolts
threecolts.com
One unified business management suite encompassing finance, shopper, and omnichannel solutions for consumer brands and resellers. Threecolts offers an advanced ecommerce software suite empowering sellers on Amazon, Walmart, and more. Streamline operations, boost sales, and scale with our multi-solution platform. Join 20,000+ successful businesses today. Despite the e-commerce boom, only 18% of retail sales occur online, highlighting the need for robust online commerce tools. With 200 employees spanning 32 countries and six continents, we provide 17 products and 39 solutions. Trusted by leading e-commerce agencies and Fortune 500 companies, Threecolts fosters growth, reduces costs, and enhances agility.
MINT Service Desk
mintsd.com
MINT Service Desk is a service management solution to monitor, track, and exchange information about resources within your company and with outside vendors. MINT Service Desk is a web-based application for service management, it is a multi-channel system that allows you to support your customers (internal or external) based on the service request they will send via email, portal, or any other communication channel supported by MINT Service Desk. A user-friendly ticketing system with a lot of integrated features from a fresh point of view. The roadmap for MINT Service Desk includes new functionalities and ITSM features that are being developed and tested now, like: * Service Desk and Ticketing System * Asset Management * Incident Management * Problem Management * Multichannel Communication * Process Management * IoT Asset Management * Knowledge Management * Reporting
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