TeleCMI

TeleCMI is a comprehensive communication solution designed to enhance business productivity by providing reliable customer communication tools. It supports both domestic and international needs, offering local numbers in various countries such as Singapore, Malaysia, Philippines, Thailand, USA, and UK. This feature allows businesses to expand their reach and manage customer interactions more effectively across global markets.

Key features of TeleCMI include call monitoring, recording, and reporting capabilities. These tools enable businesses to manage and review call performance efficiently, helping to improve customer engagement and satisfaction. The user-friendly interface allows for quick updates to call flows, streamlining the process of managing customer communications. Additionally, TeleCMI provides detailed reporting features, which help businesses track call data and make informed decisions to enhance customer service.

TeleCMI addresses challenges faced by businesses relying on on-premises systems with limited local number availability for international markets. By providing access to local numbers and detailed call monitoring, TeleCMI helps businesses efficiently track call data and improve customer engagement across different regions. This solution is particularly beneficial for companies seeking to expand their global presence while maintaining a high level of customer service.