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Top Customer Education Software - United States
Customer Education Software is a digital tool designed to facilitate the training and education of customers regarding a product or service. This software helps organizations create, manage, and deliver educational content to enhance customer understanding and engagement, ultimately leading to improved satisfaction and retention. Unlike learning management systems (LMS) and corporate training platforms, customer education software is specifically designed to deliver educational content and training to external clients. These platforms often integrate with other customer-centric tools, such as CRM systems, marketing automation software, customer success solutions, and help desk software. Key Features: * Content Creation Tools: Enables organizations to develop a variety of educational materials, including tutorials, videos, articles, and interactive courses. * Learning Management System (LMS): Offers a platform for organizing and tracking customer training programs, allowing users to access resources at their convenience. * Assessment and Certification: Provides tools for quizzes, assessments, and certifications to measure customer knowledge and ensure learning objectives are met. * User Analytics: Tracks user engagement and progress, offering insights into how well customers are learning and which areas may need improvement. * Community Features: Facilitates interaction among users through forums, discussion boards, or social media integration, fostering a sense of community and support. Benefits: * Enhanced Customer Experience: Educated customers are more likely to understand and effectively use products, leading to higher satisfaction. * Reduced Support Costs: By providing education, organizations can decrease the volume of support inquiries as customers become more self-sufficient. * Increased Product Adoption: Training programs can improve the adoption rate of new features or products by ensuring customers know how to use them effectively. * Brand Loyalty: Investing in customer education can strengthen relationships and loyalty, as customers feel valued and supported. Customer education software is essential for organizations aiming to empower their customers through knowledge, ultimately leading to better outcomes for both the customer and the business.
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Thinkific
thinkific.com
Create online courses and membership sites with Thinkific and feel confident that you’ve got the easiest technology and the best support in the industry. Thinkific is the leading Creator Educator Platform & Ecosystem. An all-in-one platform to help you easily create, market & sell your digital lear...
TalentLMS
talentlms.com
TalentLMS is the LMS built for training success. Designed to get a “yes” from everyone, it’s where great teams, and companies, go to grow. With an experience that’s fully customizable, easy to manage, and a joy to use, teams embrace training while feeling right at home. TalentLMS makes it easy to pr...
Sana AI
sana.ai
Sana is an AI-powered learning platform that enables organizations to access and share knowledge, automate administrative tasks, and perform faster than ever before. The platform offers tools and functionalities such as creating live and self-paced learning experiences, simplifying live learning, m...
LearnWorlds
learnworlds.com
LearnWorlds is a lightweight LMS that enables businesses to deliver exceptional eLearning experiences to customers, employees, and partners. From unicorn SaaS like Brevo and Lokalise, to international organizations like Unicef and the UN and from global manufacturers such as Yamaha and LG to divers...
WorkRamp
workramp.com
WorkRamp is the Learning Cloud built for the modern enterprise. Through self-guided learning modules, interactive coaching functionalities, and robust certification paths, WorkRamp allows teams to build customized learning experiences at scale for employees, customers, and partners. With WorkRamp, t...
Docebo
docebo.com
Docebo is the world’s most powerful learning platform, designed to be intuitive for admins, engaging for learners, and transformative for businesses. Key differentiators include: - Capability for delivering a hyperpersonalized learning experience to multiple audiences, including employees, customers...
BrainStorm
brainstorminc.com
Equip your team with the only learning platform that’s purpose-built for software adoption. Accelerate onboarding, reduce support, deepen engagement, and grow usage. Whether you’re a Solution Provider onboarding new clients, an IT team needing a more scalable way to manage end-user training, or an L...
Gainsight CS
gainsight.com
Retain And Grow Your Customers At Scale. Gainsight CS makes customers your best growth engine. Get a comprehensive view of your customers, understand trends and risks, and empower your team to scale with proven actions that deliver outcomes.
CloudShare
cloudshare.com
CloudShare, the business acceleration cloud company, is the easiest solution for sales and customer success. It’s designed to help software companies deliver complex demos, PoCs and training, replicating real-world experiences without compromising time to market. CloudShare enables organizations to...
Floik
floik.com
Floik is an all-in-one solution for creating interactive product showcases, like step-by-step guides, explainer videos, and clickable demos. The tool is designed to help SaaS teams deliver a seamless buyer experience and give their product the spotlight it deserves. We know it takes a whole army to ...
CareAR
carear.com
With CareAR, you can achieve faster issue resolution, reduce dispatches, and improve customer satisfaction scores. Our Service Experience Management (SXM) Platform provides remote AR support and self-guided instructions to customers and service management teams, greatly enhancing the experience of c...
Instruqt
instruqt.com
Instruqt is a hands-on virtual IT lab for product-led growth. We help software companies generate demand at scale and boost adoption and usage by offering hands-on product experience from the browser. Instruqt instantiates a running version of your software in a protected lab environment. With the l...
iSpring Learn
ispringsolutions.com
iSpring Learn is a comprehensive training platform that meets the needs of a business at any stage of growth. It has everything you need to establish time-saving online onboarding, compliance, and customer service training, or go further to create a learning culture in the workplace. Boost metrics a...
LearnUpon
learnupon.com
LearnUpon's LMS (Learning Management Software) allows you to deliver engaging learning experiences that impact what matters – performance, retention, and growth. Give your teams the tools to deliver engaging learning experiences that impact what matters – performance, retention, and growth – with L...
Trainn
trainn.co
Trainn is a Customer Education platform for SaaS companies of all sizes to onboard and train customers, at scale, using product training & how-to videos, feature walkthroughs, and a dedicated customer training Academy. Trainn believes that happy customers aren’t born; they are trained. Customer Ed...
LearnCove
learncove.com
At LearnCove they believe in simplifying complex workflows by unifying training, compliance, and quality into one seamless platform. Embrace a transformative approach alongside their growing community of over 60 businesses and organizations. With LearnCove, collaboration becomes effortless, connect...
Invince
invince.com
Invince (formerly UpsideLMS) enables organizations to unlock their talent potential, paving the way for them to emerge as invincible leaders in their own domains. Invince is a leading learn-tech provider empowering organizations of all sizes to develop smarter workforce and automate learning proces...
Gyrus Systems
gyrus.com
Founded in 1987, Gyrus is a robust, modern, and future-ready Learning Management System. 600+ companies across 25+ countries trust Gyrus LMS to train their millions of users. Gyrus enjoys a 98% customer retention rate. Our solutions are purpose-built for vital industries where training is essentia...
Hopscotch
hopscotch.club
Hopscotch helps you convert more trials to paid customers by refining your in-app user experience with interactive product tours and in-app messages.
Eurekos
eurekos.com
Eurekos is headquartered in Copenhagen. Tagline and strategy is "everything to someone, not something for everyone". As a learning technology company, our flagship product is the Eurekos Learning Platform, and the strategy and mission is to work with clients and partners to customize, and create an...
CloudLabs
cloudlabs.ai
CloudLabs hands-on lab platform offers an enriched cloud experience for technology companies and educational organizations around the world. CloudLabs platform leverages the public cloud platforms to host labs that are cost-effective and can work for any organization, big or small. This is why busin...
Acorn
acorn.works
Acorn is not your normal LMS or LXP. We are rethinking corporate learning and performance technology because learning and performance initiatives have failed. Organizations are bogged down by smart people not operating at their full potential. Acorn is pioneering the Performance Learning Management...
Abara LMS
abaralms.com
Abara LMS is a modern, mobile-first Learning Management System for Corporates, Training and eLearning companies. Abara, which means ‘coach’ in Igbo, an African language, provides the Learning Management System domain with an innovative and intelligent approach to e-learning. Built for today’s dynami...
Mykademy
mykademy.com
Mykademy's cloud-based LMS platform is designed to help trainers & enterprises simplify online course creation and training programmes. It is used and trusted by millions worldwide for training purposes. The platform is ideal for businesses of all types and sizes. It's packed with innovative feature...
Intellum
intellum.com
Intellum is the learning management system powering the world's leading education programs. They help large brands and fast-moving companies increase revenue, improve customer retention, and decrease support costs through external education. The Intellum Platform includes all the tools an organizat...
KREDO LMS
kredolearning.com
KREDO is a cloud-based learning platform that inspires learning and drives business efficiency. This future-ready platform is engineered for enterprises. With KREDO you can create, publish and roll-out microlearning courses seamlessly within a couple of minutes. Click on the resources below to see ...
Continu
continu.com
Continu is a modern learning management system (LMS) designed for mid to large-scale organizations. The platform is built to centralize learning initiatives, increase training ROI, boost customer retention, and improve employee performance. It is powered by AI features that enhance learner engageme...
Thought Industries
thoughtindustries.com
Thought Industries powers the business of learning with the industry’s leading enterprise learning platform for customer, partner and professional training. Thought Industries is the world’s leading Enterprise Learning software platform, empowering businesses to create compelling learning experienc...
ReadyTech
readytech.com
ReadyTech provides sophisticated, yet easy-to-use online training software. ReadyTech's 25 years in the training business has helped us design the feature-rich solutions that global training organizations are looking for to deliver great virtual training. ReadyTech's training solutions include: Ins...
Absorb Software
absorblms.com
Absorb Software is a learning technology company based in Calgary, Alberta Canada, with remote workers throughout the world. Absorb offers both Absorb Infuse, the first Learning Experience Platform (LXP) to offer a true in-the-flow learning experience, and our flagship product, Absorb LMS, an indus...
Litmos
litmos.com
Litmos develops eLearning solutions for top-performing companies. An established leader in the market since 2007, Litmos offers the world’s easiest-to-use LMS and a comprehensive learning content library. Thousands of companies trust the solutions to create, curate, and connect learning content to e...
Clueso
clueso.io
Clueso is the fastest way for SaaS companies to create software videos and help documentation for their products. Simply record/upload a rough screen recording of your product, and Clueso will instantly transform it into a studio-quality explainer video and a step-by-step how-to article. Here are ...
Strigo
strigo.io
Strigo’s product-led education solutions help SaaS and software providers bring their training programs right into the product so that customers can access them exactly when and where they need them the most. Users gain convenient in-product access to the highly engaging hands-on learning experience...
BigSpring
bigspring.ai
BigSpring is an AI-powered work enablement platform. Our people centric approach everboards sales, partners, teams and everyone else, at the pace of innovation. We help showcase relevant content to the right people quickly, support coaching as well as provide insights so you can scale up best practi...
MeltingSpot
meltingspot.io
MeltingSpot is an in-product Customer Education Platform. We help SaaS companies accelerate customer onboarding and product adoption at low CS effort. MeltingSpot provides a comprehensive toolkit to engage customers with forums, webinars, online courses, and more – right inside your product. We make...
Acadle
acadle.com
Acadle helps you to create a unique real-time learning experience with the help of it's simple and intuit academy builder. Also makes it very developer and marketer-friendly with the help of 100s of integration, webhooks and APIs. Features such as gamification, leaderboard, live courses, certifica...
Skilljar
skilljar.com
Skilljar is the leading customer training platform for companies to accelerate product adoption and increase customer retention. High-impact customer education programs are powered by Skilljar. Its external LMS is used by Tableau, Asana, Homecare Homebase, Alarm.com, and hundreds more to onboard, e...