CRM software, short for customer relationship management, is designed to effectively track and manage customer relationships. It serves as a comprehensive system for recording and organizing interactions between a business, its prospects, and its existing customers. This software consolidates essential customer data, including contact information, interaction history, and transaction summaries, into a centralized and up-to-date record. Primarily used in sales departments, CRM software acts as a central hub for salesforce automation (SFA). It can be seamlessly integrated with various other business applications, such as e-commerce platforms, marketing automation software, customer service software, and CPQ software. This integration ensures a synchronized and enhanced customer experience throughout the entire customer journey. Some CRM solutions offer a wide range of integrated customer-related functions, providing all-in-one functionality that includes marketing automation, help desk, e-commerce tools, ERP, project management, or website management. This comprehensive approach eliminates the need for additional solutions and is particularly beneficial for small and mid-market businesses. On the other hand, standalone CRM solutions primarily focus on sales-related functions, such as contact, account, and pipeline management, without extensive marketing, help desk, or other non-sales-related features.
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BeeSavvy
beesavvy.io
BeeSavvy is a software toolkit that businesses can use to improve their sales and marketing efforts. It offers features like customer communication, messaging, appointment scheduling, website building, automated workflows, and task tracking – all designed to help businesses engage with customers and keep track of their progress. Using BeeSavvy, businesses can do almost all their sales and marketing tasks in a single dashboard, saving them time and effort. By keeping customers informed and engaged, BeeSavvy helps businesses to improve customer engagement and increase sales. Overall, BeeSavvy is an essential tool for businesses that want to attract, nurture, and retain customers. With its all-in-one platform and powerful features, BeeSavvy can help businesses save time, improve customer engagement, and increase revenue. Try BeeSavvy today and take advantage of the free trial period.
ChakraHQ
chakrahq.com
ChakraHQ is a SaaS startup which provides a low code process automation platform for technology driven businesses. Internal tooling and digital processes are one of the largest hurdles for growing businesses. Internal development is expensive and off-the-shelf solutions do not customize well. At ChakraHQ we are building a low-code platform to model and automate all your business processes - Onboarding, Collections, Sales, Field Processes, Tele Processes, Approvals, etc. ChakraHQ platform helps customers' accelerate innovation cycles, increase productivity, and seamlessly bridge legacy and modern systems and applications.
Clevero
clevero.co
When it comes to running their operations, Australian businesses are currently confronted with a short list of expensive and outdated software products, or an array of simplistic off-the-shelf offerings that do adapt or scale. Clevero is on a mission to change that. Clevero offers a modern all-in-one business management platform with beautiful UI, deep flexibility and serious automation power that provides small and medium enterprises a platform to fuel their growth. Clevero's Low-Code approach puts on tap all the tools businesses need to operate, and allows organisations to deploy a bespoke solution perfectly suited to their needs in significantly less time and with greater ease than traditional software development approaches. Clevero's customers save serious time every month (as much as 1,000 hours), cut admin costs (often by more than 50%), significantly improve their service levels (by 25%), and ultimately rapidly scale, often doubling or tripling their business in the first 12 months. Clevero's Capabilities: * Advanced CRM * Task and Project Management * Document Generation and e-Signature * Digital FormsScheduling & Rostering * Email and SMS Automation * Invoicing/Billing * Time Tracking * Customer Portals * Payment * and more...
StarterCRM
startercrm.com
StarterCRM is a web-based CRM app for small businesses that helps manage customer data, track leads, and improve customer relationships.
Teknovate CRM
teknovatecrm.in
Teknovate CRM is the best B2B & B2C Sales and Marketing Software. It helps with the tracking & automation of sales and marketing activities. It acts as a Personal Lead Manager for you. It will Capture Leads from all the Sources, Send Auto Mail/SMS, and reminding you of all your activities. It is all that you need to transform any average salesperson into a star performer. You can effectively manage Sales, Marketing, Projects & tasks, Service Tickets, and more departments.
Results
results-software.com
Results is an all-in-one CRM for Service Operations and Field Service Management. The award-winning software provides a 360-degree view of clients and other important business relationships. Streamline operations and enhance customer relationships by managing your contacts, sales, projects, processes, and billing with Results. Results offers seamless integration with QuickBooks and other popular apps.
Rizer
rizer.io
Rizer is a B2B SaaS CRM that drives sales team performance, conversions and customer lifetime value. Rizer's structured approach enables high velocity sales, best practice processes, and out-of-box analytics across roles - from Sale reps up to managers and CEOs. Split your team into specialized roles that lets you track each role and each individual,so that you can drive overall performance to the next level and sustain it. Generate leads, qualify, sell, onboard, retain, upsell in one intuitive tool – maximizing your customer life-time value. Manage and sell effectively from day one instead of starting from scratch.
Roboeyelabs
roboeyelabs.com
Roboeyelabs is a global cloud computing company that provides business software on a subscription basis. It is best known for its on-demand customer relationship management (CRM) solutions. It offers users with a customer community, partner community, developer community,. Roboeyelabs provides its products and services to various industries,including healthcare, finance, life sciences, automotive, media, retail, manufacturing, and communications.
Salesfokuz
salesfokuz.com
A comprehensive and compact application to manage the sales team is what every manager asks for and Salesfokuz is the answer. Leveraging the benefits of technology, Salesfokuz, an effective field force management software was developed as a solution for the management and communication issues faced by every data-driven sales team across the globe. Salesfokuz was developed with a mission to ease up the sales team from struggling over the manual tasks performed on day-to-day basis. This field force management app or tool is built as an outright solution for all the struggles. Salesfokuz helps the managers and the team members to list, perform and update all the marketing activities on the go that too with the mere use of fingertips. Using this mobile CRM, managers can schedule, assign, locate and track the live location of the field staff, analyze their performance and come up with reports without any hassles. Team members can instantly update the status of their meeting and reduce the leakage of data upon using this customized work force management tool. Salesfokuz as a whole is a complete sales tracking system that helps management to systematize their entire marketing and sales process thereby saving time and reducing lead leakages. Our proud sales CRM products include Leadfokuz, Realfokuz, Fastfokuz, Factfokuz and Dentfokuz meant for diverse industries like real estate, hospitals, construction, investment, manufacturing, distribution etc.
Sales Infinite
salesinfinite.com
Innovations Infinite specialises in SaaS products for the Digital Enterprises. Sales Infinite is a Digital Transformation SaaS platform that includes CRM, ERP and Omni-Channel E-Commerce. It has the capability to execute the entire customer lifecycle on a single platform digitally whilst providing omni-channel capability to the business. Transform your organisation into a Digital Enterprise with Sales Infinite. Sales Infinite has the following Industry specific offerings: Sales Infinite Digital Insurance: Sales Infinite Digital Insurance offers omni-channel distribution capability for Insurers, Brokers and MGAs in Property & Casualty, Life and Non-Life insurance sectors. Both commercial as well as personal line insurance policies are supported. Omni-channel capability includes E-Commerce, M-Commerce, API-Commerce and traditional channels e.g. Face-2-Face and Tele-Sales. Integrated rating engines provide realtime dynamic premium calculations and insurance policies can be sold online via E-Commerce.
Salesteer
salesteer.com
alesTeer CRM is a powerful tool designed to streamline sales management for businesses of all sizes. With automated workflows, lead tracking, and comprehensive reporting, SalesTeer CRM helps businesses boost their sales and increase productivity. The platform enables businesses to manage all their sales processes from one central location, making it easy to track leads, close deals, and analyze sales data. With SalesTeer CRM, businesses can automate repetitive tasks, such as sending follow-up emails, updating customer records, and assigning tasks to team members. This automation frees up time for sales teams to focus on high-value activities that generate revenue. SalesTeer CRM provides advanced analytics and reporting capabilities, allowing businesses to gain valuable insights into their sales performance. This helps businesses identify areas for improvement and optimize their sales processes to drive growth. The platform is easy to use, with an intuitive interface and customizable dashboards. Sales teams can access their sales pipeline, track their progress, and collaborate with colleagues from any device, anywhere in the world. SalesTeer CRM also offers robust integrations with other business tools, such as email marketing platforms and payment processors. This integration ensures that businesses can easily manage their entire sales process from lead to payment, without ever leaving the SalesTeer CRM platform. In summary, SalesTeer CRM is a comprehensive sales management tool that streamlines sales processes, boosts productivity, and drives growth for businesses of all sizes.
SalesTown
salestowncrm.com
SalesTown is an innovative lead and Sales management software, created by a team of expert industry professionals. SalesTown is the next generation in CRM that helps your business to track leads and convert them into customers. The tool offers great support for both small and medium-scale businesses looking to boost productivity through better tracking of prospects, leads, and customers. SalesTown's simple, easy-to-use platform allows you to efficiently manage all sales processes with ease. Furthermore, we provide customization features on demand, which can help you work in different ways as per your requirement.
Selltis
selltis.com
Selltis is the top-notch sales force automation and CRM solution crafted specifically for manufacturers, reps, and distributors.
MaxCustomer
maxcustomer.com
MaxCustomer is an easy-to-use Customer Relationship Management (CRM) system that provides businesses the ability to analyze and increase their sales by effective management of revenue opportunities, customer relationship, and sales growth. MaxCustomer is focused on giving our clients the ability to manage the complete customer relationship process from a single page. We ensure that our clients get the best of the below benefits at all times to improve their businesses: * Single page ability to manage the customer relationship * Ability to manage an opportunity from lead to close * Useful tracking of opportunities for all management * Access to the application for all sales people anywhere in the world! * Best pricing for a CRM solution of its capabilities. * Improve Team Performance
Mokapen
mokapen.com
Mokapen is an independent online collaborative CRM platform enabling organizations to manage projects, tasks and contacts with team members as well as with external customers, partners or suppliers.
Koban
koban.cloud
Koban is a French CRM platform for SMEs to manage customer relationships, integrating sales, marketing, administration, and support on an easy-to-use, mobile-friendly software.
Twenty
twenty.com
Twenty is an open-source CRM platform designed to efficiently manage customer relationships at an affordable price.
Pylon
getpylon.com
Pylon assists solar companies in enhancing customer satisfaction, which boosts referrals and customer reviews.
KONDESK
konze.com
KONDESK is a CRM software with a one-stop solution to manage numerous features, targeted to make managing the business, especially for Migration and Education, a little less complicated and seamless for agents. It aids in assisting the management of customer information, delivering an uninterrupted and fulfilling customer experience. KONDESK is different as an Industry-specific CRM, it provides an innovative platform for enhancing the experience of not only the businesses but their customers too. We assist businesses in managing their data and tasks by giving them a platform that helps them streamline their processes and work by providing all the solutions in one single place and eliminating switching between different platforms.
Brandkandy
brandkandy.com
Brandkandy is a branding and marketing platform that provides tools like an AI Copy Creator, Logo Maker, and CRM to help small businesses manage their brand presence.
Saleswah CRM
saleswah.com
Enable your sales, marketing and field support teams for growth- no matter how big or small. If your business sells to other businesses, your teams need Saleswah. Use your account across multiple platforms like web, Windows 8 desktop and Android phone. Saleswah full featured is free to try for individuals for fifteen days. Adding other users to the team requires a paid account. Key features: Sales role Nurture relationships, manage schedules, track visits, collaborate in a team. Grow sales and delight demanding customers with timely support. Saleswah helps keep your day organized by focusing on the important and the urgent. Sync your Contacts, Tasks and Appointments with your linked Google account. Move your phone contacts to CRM and get started. Log visits, take notes and even track the street address of the meeting through GPS. - Manage your end-to-end sales cycle with access to Deals, Contacts, Accounts,Tasks, Appointments, Calls. Proposals in CRM. - Collaborate with your team in real time by posting comments - Schedule and track all your appointments, tasks, and activities. Sync with Google calendar. Key Features: Service Role For a service technician on the move, Saleswah CRM for service offers the ability to attend to and close service tickets for installation, scheduled and corrective maintenance and refueling. For a wide variety of field service scenarios - for maintenance of assets such as DG sets, Chillers, Compressors, ACs etc and even software. Totally customizable and with an extremely powerful backend which allows you, the admin, the ability to configure the CRM for: - servicing any asset class - creating your own fields for sites, product specs - customizing visits forms - customizable tickets forms. All visits, like in the sales role are tracked on GPS. Can capture images and customer signatures to close tickets.
Simply C2
simplyc2.com
Simply C2 is an app-based platform that allows you to set up a customer service portal and service CRM configured for your needs, in ten minutes. It works for all types of products- in customer locations or in your service centre, Simply C2 brings customers and service providers on the same platform. * Automatic acknowledgement of complaints Enable Simply C2 for your clients and ensure all complaints are logged and automated acknowledgements sent. * 2- way chat and repair updates Your customers get messages in the language they choose. Italian, Sinhala or Bengali. You can continue to message in English. * Status Updates, Estimates, Approvals Your customer will keep getting updates on repair stages, itemizes estimates and option to pay.
PhingooCRM
phingoocrm.com
PhingooCRM is a cloud-based CRM solution tailored for modern call centers, equipped with advanced tools for effective resource management. All CRM systems are highly adaptable, designed to meet the unique needs and processes of your organization. If you're looking to implement PhingooCRM or already use it, it's important to note that updates, patches, and configuration changes can complicate things over time. Ensuring that your custom modifications remain functional after these updates is crucial. Traditionally, quality assurance teams or designated members perform these checks manually. However, as your organization grows, PhingooCRM workflows can become complex, and the volume of data increases significantly. Manual testing can be labor-intensive and error-prone, making it challenging to cover all aspects of the system. This is where test automation comes into play, helping you navigate the validation challenges efficiently. It can save considerable time and ensure smooth operations with minimal effort. However, there are some challenges to consider: * Ongoing Updates and Maintenance: CRM systems like PhingooCRM are constantly evolving, which means your automation scripts may break with new releases. Keeping track of these changes and updating your test scripts can become burdensome. * Complex User Interface: The strength of CRM systems lies in their ability to manage intricate business workflows, which can lead to a complicated user interface featuring dynamic object IDs, nested iFrames, and detailed object trees. Automating these elements with traditional tools can feel like piecing together a puzzle. * Custom Reports: Reports are tailored to your specific requirements, and automating them with legacy tools often necessitates programming expertise from your engineers. * Test Data Management: Managing large volumes of data and sensitive information requires a careful approach. Effective test data management is essential for extracting, masking, editing, and maintaining test data securely. * Skilled Personnel: Finding and retaining knowledgeable engineers proficient in automation tools and coding can be a significant challenge.
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