Chatbots, often referred to as virtual agents or virtual assistants, are software applications designed to perform specific tasks or provide information in response to written or spoken requests. They serve both external customer-facing needs and internal employee-facing requests, allowing users to interact with applications in a conversational manner, either textually or audibly. Chatbots typically employ natural language processing (NLP) or speech recognition to understand user inputs. However, their primary operations are driven by scripted conversations. This contrasts with intelligent virtual assistants, which utilize natural language understanding (NLU) to conduct more sophisticated, human-like interactions. Businesses use chatbot technology to automate tasks that previously required human intervention. Upon receiving a user request, a chatbot processes the input and provides a response in text or speech form. Chatbots are integrated into various customer support tools, such as live chat software, help desk software, and contact center software, often acting as the first point of contact. Their use is expanding into other areas, including sales and marketing knowledge bases. In business intelligence applications, chatbots can replace query languages, enabling users to obtain specific data points simply by typing or speaking a request. The capabilities of chatbots are continuously growing, and they are being incorporated into an increasing variety of software applications.
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Stackchat
stackchat.com
Stackchat is a communication platform for real-time messaging, group discussions, and file sharing, enabling users to connect easily across various topics.
Gerabot
gerabot.com
Gerabot is a website chat tool and chatbot builder for messaging platforms, enabling users to create and develop chatbots.
Officely AI
officely.ai
Officely AI creates customized AI agents that assist organizations with tasks like recruiting, training, and employee support, integrating with business systems.
Bot9
bot9.ai
Bot9 is an app that allows users to create custom AI assistants for automating tasks, managing workflows, and integrating with various platforms.
Glassix
glassix.com
Glassix is an AI-powered messaging platform that streamlines customer communication across various digital channels and automates responses to enhance support efficiency.
Ocelot
ocelotbot.com
Ocelot is an AI-driven communications platform for higher education that enhances student engagement and integrates campus systems.
NotBot
notbot.in
Not-Bot is a WhatsApp automation platform for tasks like appointments, payments, orders, and customer support, fully integrable with various databases and services.
Plazbot
plazbot.com
Plazbot is a comprehensive customer service platform that integrates multiple communication channels and AI chatbots for support and marketing.
QuickBlox
quickblox.com
QuickBlox provides APIs and SDKs for developers to integrate chat, voice, and video communication features into applications across multiple platforms.
RoboResponse.ai
roboresponse.ai
RoboResponse.ai is an AI chatbot for businesses that engages website visitors, improves lead generation, and automates customer support.
Messangi
messangi.com
Messangi is a multi-channel customer engagement platform that enables businesses to communicate with customers via SMS, email, and apps, enhancing interactions and support.
TxtCart
txtcartapp.com
TxtCart is an SMS marketing app that helps Shopify stores engage customers, recover abandoned carts, and run targeted campaigns using conversational messaging.
Terminus
terminusplatform.com
Terminus is a B2B platform that uses first-party data to optimize account marketing and enhance customer engagement throughout their lifecycle.
Connectly.ai
connectly.ai
Connectly.ai is an app that automates and manages customer communications across multiple platforms like WhatsApp and SMS for better engagement and efficiency.
Command AI
command.ai
Command AI offers tools for software developers to enhance user experience, including an AI chat agent and personalized guidance system to improve engagement and reduce support tickets.
Reve Chat
revechat.com
REVE Chat is an AI-driven platform for customer engagement, offering live chat, chatbots, co-browsing, and video chat for support across multiple channels.
Khoros
khoros.com
Khoros is a social media management platform that helps businesses manage campaigns, engage audiences, and analyze performance across various social channels.
Botmaker
botmaker.com
Botmaker is a conversational platform that enables businesses to automate customer interactions across digital channels using hybrid bots and live agents.
Bevatel
bevatel.com
Bevatel offers cloud-based call center services and customer support solutions to businesses in Saudi Arabia, focusing on quality and cost-efficiency.
Cliengo
cliengo.com
Cliengo automates conversations across web, WhatsApp, and social media, facilitating customer interactions, lead management, and data collection for businesses.
BMC
bmc.com
The BMC app improves IT Service Management with AI-driven automation, predictive analytics, and user-friendly interfaces to enhance operational efficiency and service reliability.
Leadoo
leadoo.com
Leadoo is a conversion platform that helps websites turn visitors into leads by using bots, personalization, user journey mapping, and analytics.
nativeMsg
nativemsg.com
NativeMsg is a platform that integrates various messaging channels, using AI to enhance customer interactions and analytics for businesses.
Knowlarity
knowlarity.com
Knowlarity is a cloud-based communication platform that enhances business interactions and customer service through integrated telephony and multi-channel capabilities.
CHATTERgo
chattergo.com
CHATTERgo is an AI-driven chat solution for stores, providing product recommendations, answering queries, and retrieving precise information through contextual search.
Joonbot
joonbot.com
Joonbot is a no-code chatbot builder that enables businesses to create personalized chatbots for lead generation, customer support, and automated interactions.
SYDLE ONE
sydle.com
SYDLE ONE is a corporate digital platform that integrates solutions for process automation, data management, CRM, analytics, and more for efficient business operations.
STAN AI
stan.ai
STAN is a digital assistant for property managers, using AI to handle texts and emails 24/7 since its launch in 2019.
Octocom
octocom.ai
Octocom is an AI customer support platform for e-commerce, automating routine tasks and providing personalized support to enhance customer experiences.
Blits
blits.ai
Blits.ai is a platform for building, training, and deploying chatbots and voicebots using various AI technologies and models, enabling multi-language communication across channels.
VoiceGenie
voicegenie.ai
VoiceGenie.ai is a voice automation tool that provides customer service and sales support in over 100 languages, offering personalized, human-like interactions.
AIhelp
aihelp.net
AIhelp is an AI-powered customer support platform for web and mobile, offering tools for messaging, automation, and personalized support across multiple languages.
WeConnect.chat
weconnect.chat
WeConnect.chat is a conversational AI platform for automating messaging, managing outreach campaigns, and enhancing customer engagement across multiple channels.
AmplifyReach
amplifyreach.com
AmplifyReach is a multilingual platform for automating customer engagement in sales, marketing, and support, integrating chatbots with live chat for improved efficiency.
Humley Studio
humleyai.com
Humley Studio is a user-friendly SaaS platform for building AI-driven conversational assistants without coding, enhancing customer interactions and engagement.
SocialNowa
socialnowa.io
SocialNowa is a chatbot automation tool for Messenger and Instagram, enabling businesses to automate communications, create funnels, and integrate sales with various payment gateways.
Fini
usefini.com
Fini is an AI tool that transforms knowledge bases into chatbots for customer support, predicts churn, manages team inboxes, and identifies upselling opportunities.
AINIRO.IO
ainiro.io
AINIRO.IO allows users to create custom AI chatbots using the ChatGPT model, with integration options for websites and tools, tailored to specific content.
QuickCEP
quickcep.com
QuickCEP is an AI-based platform that enhances customer engagement by providing chatbots for support, product recommendations, and communication integration for businesses.
BotSpice
botspice.com
BotSpice allows users to create custom WorkBots for skills development, stakeholder engagement, and process automation with backend system integration via API.
Noodle Factory
noodlefactory.ai
Noodle Factory provides AI-driven tutoring, exam prep, and assessment management for educators, enabling personalized student interactions and saving time.
Alltius
alltius.ai
Alltius is a GenAI platform that creates AI assistants for enterprises to improve sales and support efficiency, reducing costs and enhancing customer interactions.
konversable
konversable.com
Konversable is a chat solution that enables businesses to manage customer interactions via chatbots, providing live chat support and lead generation automation.
Futr
futr.ai
Futr is a chat platform that enhances customer service with automated, live, video, and social chat across multiple languages and channels.
Hubtype
hubtype.com
Hubtype is a Platform-as-a-Service that enables businesses to build and manage chatbots for streamlined customer communication and enhanced service.
Activechat
activechat.ai
Activechat is an AI-driven chatbot platform that automates customer support and sales, enabling personalized interactions and integration with various business tools.
Omnie AI
omnie.ai
Omnie AI is a multi-channel AI assistant platform that helps businesses by providing personalized support, automating responses, and integrating various information sources.
Webio
webio.com
Webio is an AI-powered platform that automates customer engagement for debt collection and management, enhancing interactions through chatbots and real-time messaging.
Codar.io
codar.io
Codar.io is a digital marketing platform that offers tools for chatbots, eCommerce, SMS/Email marketing, and social media management to help businesses improve online engagement.
OCA
ocaindonesia.co.id
OCA is a web-based dashboard for real-time communication, helping businesses enhance awareness and improve customer experiences.
VirtualSpirits
virtualspirits.com
VirtualSpirits is a customizable chatbot for businesses, offering support in e-commerce, services, and inquiries, helping to engage users and potentially convert them into customers.
QuickReply.ai
quickreply.ai
QuickReply.ai is a WhatsApp commerce tool that automates customer interactions for online stores, managing sales, marketing, and support efficiently.
Mongoose
hellomongoose.com
Mongoose is a communication platform that enhances engagement in educational institutions through SMS, connecting students, staff, and alumni effectively.
Pandachat
pandachat.ai
PandaChat is a SaaS platform for B2C and B2B communication, offering tools for real-time data interaction and customer engagement through chat and AI features.
Chatsimple
chatsimple.ai
Chatsimple is an AI chatbot that engages website visitors, answers questions, and generates leads, helping businesses enhance customer support and conversion rates.
BotSpace
bot.space
BotSpace is a B2B platform that automates customer support and engagement for businesses using WhatsApp's Business API.
Coachvox AI
coachvox.ai
Coachvox AI allows entrepreneurs to create an AI version of themselves for lead generation, client support, and personalized business advice 24/7.
WotNot
wotnot.io
WotNot automates customer interactions with customizable chatbots, facilitating lead generation, support, and appointment booking across various industries.
SentiOne
sentione.com
SentiOne is an AI platform that monitors online mentions, analyzes consumer insights, and facilitates customer engagement through chatbots and conversation management.
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