HeyTaco
heytaco.chat
Make Recognition Fun & Meaningful with HeyTaco HeyTaco helps teams build a culture of appreciation through instant, peer-to-peer recognition and rewards—all within Slack, Microsoft Teams, and Google Chat. * Foster a Culture of Gratitude – Employees give "Tacos" to recognize great work, acts of kindness, and collaboration. * Strengthen Team Connection – Recognition becomes a daily habit, boosting engagement and morale. * Track & Reward Contributions – Easily measure participation and redeem Tacos for rewards that matter. HeyTaco creates a more vibrant workplace by bringing people together through social recognition and rewards. HeyTaco's fun and unique kindness currency (tacos) will help build stronger connections, boost morale, and increase overall team happiness. Key Benefits: - Promotes positive communication - Builds camaraderie - Encourages people to show gratitude - Cultivates a culture of appreciation - Brings company values to life - Increases employee morale - Drives higher engagement - Helps remote teams connect Thousands of teams worldwide, from startups to Fortune 500 companies, use HeyTaco to create happier, more connected workplaces.
DialShree
webrtc.elisiontec.com
DialShree is a popular call centre solution that supports unified communication channels. It has a wide array of features. It is renowned for its 99.99% of SLA uptime. It is a highly scalable, robust, secure, and feature-rich solution, which is perfect to use for all scaled businesses and call centers. DialShree's VoIP and telephony experts have implemented 900+ Omnichannel Communication Solutions across 10+ industries. BPO, KPO, Corporate Companies, Collection Agencies, Businesses, Telemarketing Companies, Call Centers, Banking, Healthcare, eCommerce, Automotive, Government
EasyVista
easyvista.com
EasyVista is a leading IT software provider delivering comprehensive IT solutions, including service management, remote support, IT monitoring, and self-healing technologies. They empower companies to embrace a customer-focused, proactive, and predictive approach to IT service, support, and operations. EasyVista is dedicated to understanding and exceeding customer expectations, ensuring seamless and superior IT experiences. Today, EasyVista supports more than 3,000 companies worldwide in accelerating digital transformation, enhancing employee productivity, reducing operating costs, and boosting satisfaction for both employees and customers across various industries, including financial services, healthcare, education, and manufacturing.
LimeChat
limechat.ai
LimeChat helps e-commerce brands sell, support, and market on WhatsApp. They have been pioneers of WhatsApp commerce, working with 300+ leading brands like HUL, ITC, Mamaearth, Wow Skin Science, Neemans Shoes, and Snitch. They help reduce CAC, boost retention, and deliver amazing experiences through WhatsApp, making it over 10% of their online revenue. Their focus is on helping businesses create exceptional experiences on WhatsApp! What makes them the trailblazer in WhatsApp experience? 👉 GPT-powered Chatbots for human-level experiences 👉 2-way WhatsApp campaigns for 2x ROI without spamming 👉 AI-enabled CRM built for e-commerce 👉 The best-performing Click to WhatsApp ads They would love to give businesses a tailored consultation to help deliver the best experience on WhatsApp.
Albus
usealbus.com
Albus is an AI-powered Slack search and web assistant designed to enhance productivity and streamline information retrieval for teams. It enables support agents to resolve complex customer queries quickly by searching through a company’s internal knowledge bases, including platforms like Intercom, Confluence, and HubSpot. Key Features: * AI Co-Pilot: Albus acts as a virtual assistant, helping agents find the information they need instantly, which improves first-call resolution rates and reduces the time spent searching for answers. * Unified Search Experience: It connects with over 50 work applications and documents, providing a comprehensive search across all relevant sources to deliver accurate responses. * Quick Setup: Albus can be integrated into existing workflows in under five minutes, requiring no complex configurations or data centralization. * Contextual Understanding: The AI goes beyond simple keyword matching, understanding the context of queries to provide precise answers with direct links to source materials. * Customizable Access: Organizations can tailor data access and permissions, ensuring that team members only see the information relevant to their roles. * Security and Compliance: Albus is SOC-2 Type II certified and adheres to ISO 27001 and 27701 standards, ensuring data protection and privacy. With over 400 organizations using Albus, it significantly reduces onboarding time for new agents and enables teams to provide exceptional customer support.
DeepConverse
deepconverse.com
DeepConverse is an advanced artificial intelligence platform aimed at automating customer service processes. Through the use of AI chatbots, DeepConverse enhances customer experience and contributes towards business growth. The AI tool's key capabilities include the use of next-generation support chatbots to facilitate more efficient and guided support, and interactive decision trees for handling complex tickets. DeepConverse also utilizes an Answer Engine, leveraging existing knowledge resources for quick launching. The system integrates with Zendesk LiveChat, featuring agent handover capabilities where it can rapidly scan for relevant support agents. It provides rich analytics which help in making informed decision and saving support costs, coupled with an in-built form builder for streamlining support processes. DeepConverse is programmed with more than 50 integrations, delivering versatile compatibility. It supports various channels including web, email and messages through Facebook Messenger and SMS. DeepConverse is applicable across several industries such as gaming, retail, education, consumer electronics and more, offering automated and enhanced support experience for various customer queries.
Knowmax
km.knowmax.ai
Knowmax is an AI-powered, full-suite Knowledge Management solution built by CX experts to help you deliver first-rate customer experience across touchpoints. We have been working with Fortune 500 companies enabling them to deliver customer delight through strategic knowledge management. Our KM modules, viz knowledge base articles & FAQs, visual how-to guides, and cognitive decision trees, are purpose-built to make contextual and actionable knowledge readily available to your support champions and customers with minimal effort. With our no-code DIY content creation capabilities, you do not need any technical expertise to create content. Our native integrations with CRM and contact center technology enable users to access relevant information right where they are without switching multiple screens. Born out of a contact center, we understand the numberless roadblocks customer-focused companies face and believe that the right knowledge at the right time makes a difference in shaping customer experiences. Our next-gen KM platform is built with this understanding to enable you to rise above your customers' ever-evolving expectations by making your knowledge work for you.
VOCALLS
vocalls.ai
Automate any customer interaction. VOCALLS is an enterprise conversational AI platform that automates both online and offline customer interactions for elevated CX that saves money and increases revenue. Our AI solutions are designed to efficiently manage both inbound and outbound repetitive customer interactions so agents can focus on more complex tasks. AI can work around the clock to quickly process customer queries through voice, chat, and email. * Voicebot: Increase outbound and inbound calling. * Chatbot: Engage more customers. * Emailbot: Reallocate time spent reading and assigning emails. * LiveTranslate: Translate live so agents can help every customer. Our experts work closely with clients to design a solution that fits their needs and current tech stack, including IVR, CRMs, telephony, and CCaaS. We offer continuous support to ensure optimal performance.
Teneo Developers
developers.teneo.ai
Teneo, the SaaS Platform for Conversational AI, is a Development and Runtime Environment for productive teams. Find some shortcuts below: * Voice Bot & Contact center * Multi-Language Bot * Instant Messenger Bot * Bot Performance & Improvements * Collaboration & Prototyping * IT/HR & Shared Service Bot
Locobuzz
locobuzz.com
Locobuzz is an award winning social media analytics and engagement platform, which can be effectively deployed to listen and respond to online buzz created by the brand and assess effectiveness of a given marketing campaign. Locobuzz not only helps in 'Listening' to social media but also 'Engaging' with users on personalised basis using inbuilt CRM features. Powerful bucketing of data generates insights and provides actionable data. We contrive a one stop digital intelligence hub for your brand. This eases the efforts taken to drive your digital strategy and brand identity with structured and powerful analytics & visualizations, free from the excess of complex social data. We help you with Real Time Experience, Thought Leadership & Crisis Management. Locobuzz also, enables businesses to leverage from the power of machine learning and NLP for creating an interactive experience using multilingual chatbots. We believe that the potential of conversational commerce can refine productivity by incorporating human intelligence into machine by means of AI.
Matik
matik.io
Matik is a platform that connects data sources with data-driven content, and makes it easy for anyone to create content with data tailored to their specific audience. With Matik, teams can pull personalized metrics, text, charts, and tables directly into Google Slides, Powerpoints, and PDFs - all without storing any data in Matik. Matik automates the creation & sending of personalized, data-driven presentations. Just provide Matik with a few inputs (ex. which account the deck is for, the date range), and Matik will query the data to create a Google Slides or Microsoft PowerPoint deck with personalized text, images, charts and tables. Matik can automatically send the content as an email attachment to the account. Examples of content that can be automated include quarterly/executive business reviews, renewal decks, business cases, value analyses, and ROI one-pagers.
Enablix
enablix.com
Revenue teams move fast, and enablement shouldn't slow them down. Enablix keeps your teams in sync so your marketers can seamlessly arm your reps with the content, training and enablement resources they need to drive results. Enablix is an enablement solution built to help teams make better use of their sales and marketing content. By seamlessly connecting and linking content from any source, reps and marketers can activate existing content and make data-driven decisions about what to create. Whether you're sharing with prospects, customers or partners, Enablix helps streamline communication and boost performance.
Dashworks
dashworks.ai
Dashworks is an AI productivity platform that helps companies make their information accessible and actionable for every employee. Its Dash AI knowledge assistant instantly answers work-related questions, generates relevant content, finds documents, messages, tasks, and more. In addition to its web interface, Dash AI also has a robust Slack integration. It can be added to company Slack channels where it can auto-respond to frequently asked questions. Dashworks currently integrates with 20+ applications across a company's tech stack.
GTM Buddy
gtmbuddy.ai
GTM Buddy is a revenue enablement platform that enables revenue teams to drive sustainable revenue growth. GTM Buddy is on a quest to enable a new generation of smarter sellers. Imagine a world where AI takes care of tagging and surfacing the right content at the right time to help sellers, right where they are. 𝑱𝒖𝒔𝒕-𝒊𝒏-𝑻𝒊𝒎𝒆 𝑬𝒏𝒂𝒃𝒍𝒆𝒎𝒆𝒏𝒕 is the seller’s secret weapon to beat quota, by assisting reps to share content that answers buyers’ pressing questions, show up prepared for critical meetings, and spend more time actually selling by cutting down on manual busywork.
Desku
desku.io
Desku is at the forefront of AI-driven customer support, specializing in solutions designed for E-commerce and SaaS industries. The company aims to transform the customer service sector by focusing on increased efficiency, enhanced user experiences, and enterprise-grade reliability. Offerings by Desku * AI-Powered Automation: Desku's AI-driven chatbots and automation utilities significantly reduce support workload. * Shared Inbox: Desku offers a lightning-fast, user-friendly, AI-enhanced inbox that is optimized for modern support teams. * Knowledge Base: Desku provides an easy-to-create knowledge base to empower customers with self-service options. * Live Chat: Desku's Live Chat feature allows for real-time, seamless communication with customers. Why Businesses Trust Desku * The platform is trusted by over 1000 support agents and 350 businesses. * Desku helps reduce support queries by up to 50%. * The company contributes to lowering support costs by 40%. Integration Capabilities - Desku allows for seamless integration of existing tools to enhance team productivity. The platform supports over 30+ integrated apps and offers custom actions fueled by real-time customer data.
BoldDesk
bolddesk.com
BoldDesk is modern help desk software that simplifies customer service. Powerful, customizable, and budget-friendly, it allows companies to streamline support operations and enhance customer satisfaction. Brought to you by Syncfusion, a provider of software components and frameworks that has built its reputation on both the strength of its products and the quality of the support services that back them.
Standuply
standuply.com
Standuply automates Agile and HR processes in Slack & MS Teams and provides Q&A system for companies.
Mindmatrix
amp.vg
Since its inception in 1998, Mindmatrix has been focused on helping companies sell more, faster. A pioneer of sales (direct & indirect) and marketing enablement technology, today Mindmatrix is the only company offering a fully unified partner enablement platform (Bridge ™) that connects and enables sales (direct & indirect), marketing, alliances, and partner ecosystems. Through Bridge, Mindmatrix expands sales ecosystem enablement beyond its traditional boundaries to cover not just Sales Ecosystem Enablement, but also Partner Marketing and Multi-vendor Solutions Management. Bridge, from Mindmatrix, is a unified platform built to engage and enable your channel partners, alliances, and internal teams. Bridge takes the complexity out of sales ecosystem enablement by delivering PRM, partner marketing, and partner and direct sales enablement in a single user interface. Bridge drives sales ecosystem enablement beyond its traditional role to cover partner marketing and multi-vendor solutions management as well. Bridge provides a personalized collaboration platform that powers shared marketing, sales, and service experiences. Bridge is the only TRUE marketing automation platform with to, through, with and for-partner marketing tools to drive all of your partner marketing programs. With tools that facilitate guided selling, multi-vendor collaboration and easy revenue management, Mindmatrix Bridge is your powerful multi-vendor solutions hub.
DailyBot
dailybot.com
#1 for Async Work. Run asynchronous standup meetings, retrospectives, team check-ins and surveys with remote teams. DailyBot also tracks your team’s motivation and helps you celebrate wins with Kudos. Start for free.
CallerDesk
callerdesk.io
Callerdesk is a patent-granted cloud telephony company that provides virtual call center solutions to businesses all over India. The value they offer is a unified voice communication platform for solutions such as autodialer, auto voice survey, voice OTP, incoming and outgoing calls, click to call, IVR/toll-free number, and a complete cloud call center with deep API integration functionality, all under one roof. Their product requires no hardware involvement, takes only 15 minutes to set up, and is virtually connected, saving time and money for their customers while providing more business scalability options. Founded in 2016 as Deskotel Communications Pvt. ltd under the brand name of CallerDesk. They are also an official resource partner with Startupindia portal ( Initiative of Niti Ayog ) & Nasscom 10000 Startup.
Whatfix
whatfix.com
Whatfix is advancing the "userization" of application technology, by empowering companies to maximize the ROI of digital investments across the application lifecycle. Powered by GenAI, Whatfix’s product suite includes a digital adoption platform, simulated application environments for hands-on training, and no-code application analytics. Whatfix enables organizations to drive user productivity, ensure process compliance, and improve user experience of internal and customer-facing applications. With seven offices across the US, India, UK, Germany, Singapore, and Australia, Whatfix supports 700+ enterprises, including 80+ Fortune 500s like Shell, Microsoft, Schneider Electric, Cisco, UPS Supply Chain Solutions, and Genuine Parts Company. Backed by investors such as Warburg Pincus, Softbank Vision Fund 2, Dragoneer, Peak XV Partners, Eight Roads, and Cisco Investments, software clicks with Whatfix.
Spekit
spekit.com
Spekit is the leading AI-powered, just-in-time enablement platform, purpose-built to transform how sales reps operate. The platform centralizes and automatically surfaces the answers, content, and training sales reps need to thrive in any tool or workflow, boosting productivity, efficiency, and impact. Unlike traditional solutions that treat sales enablement as an event or destination, Spekit is designed around how sales teams work today, seamlessly connecting into their daily workflows to deliver the right playbooks, case studies, process guidance, coaching, and more without taking them away from wherever they’re selling. Headquartered in Denver, Spekit helps thousands of companies across industries, including Southwest, Invesco, Zoom, Ibotta, and more, to scale their revenue teams faster with enablement in the flow of work.
Global Message Services
gms.net
Global Message Services (GMS) is the trusted communications service provider for Enterprises and Mobile Operators worldwide. GMS’ CPaaS solution enables brands to unify multichannel customer communications via a single API and self-service platform. Complementing this is an AI-driven chatbots and CCaaS platform that enables brands to build engaging, two-way, 24/7 communication at any touch point, significantly enhancing the customer experience. As a valued partner of Mobile Operators, GMS enhances their messaging business and protects revenues by optimising A2P, P2P, and P2A traffic exchange, while preventing SMS and voice fraud. Established in 2006, GMS is the leader and industry ambassador for secure, legitimate, and transparent messaging. It is headquartered in Baar, Switzerland, with regional offices across the globe.
Chat Board
chatboardapp.com
Chat Board is a web app that helps you automate business customers’ communication with artificial intelligence-driven chatbots and a chat system integrated with the most-used platforms. Seamlessly connect OpenAI (ChatGPT) and Google to unlock powerful AI features.
Mava
mava.app
The ultimate customer support platform for community-driven companies. Support, respond, track and optimize support from one place, wherever your users are. Mava is building a customer support platform for community-driven companies.
Hachly AI
hachlyai.com
Hachly AI is an AI-powered conversational engagement platform that helps businesses increase conversions. A fully functional AI-powered Engagement & Conversation system and an AI SDR for your website to handle visitor conversations and convert them to customers. You will have access to a platform where you can create and set up chatbots for your business. We will help you with integration and tailoring the chatbot to your business needs.
Vozy
vozy.ai
Vozy is an artificial intelligence voice platform that helps companies change the way they interact with their customers, using voice assistants and conversational AI. The company's platform combines conversational artificial intelligence (AI) and contextual voice assistants to automate communication across self-management or one-on-onetailored chats, allowing customer-centric businesses to deliver customized customer experiences at scale while cutting costs.
Hornbill
hornbill.com
Hornbill is an innovator of cloud-based business collaboration technology and applications that engage teams, optimise operations and deliver better customer experiences. Our new collaborative Service Management application combines 2 decades of ITSM experience with a powerful, innovative collaboration platform, allowing teams to connect anywhere, anytime, in any language. Hornbill’s software supports customers at thousands of commercial and governmental sites worldwide.
Arphie
arphie.ai
Arphie uses artificial intelligence with human intelligence to accelerate and improve the process of completing RFPs, RFIs, Security Questionnaires, and more. Instead of spending countless hours writing first drafts to responses, organizing and updating the knowledge base, or other tedious tasks, Arphie frees up your team's time to drive revenue and sales in other ways. Using the latest cutting-edge, patent-pending AI techniques, Arphie can: * Connect to your business information where it resides, without having to deal with pulling it into your knowledge base in a Q&A form, or having to manually update data. For example, when your marketing team updates the pitch presentation document, Arphie will automatically recognize those changes and make it available for use. Arphie can also migrate information from legacy RFP software in just a few clicks, so you won't lose anything from your prior content library. * Save time using AI-written, first-draft responses with transparent information. No more guessing where AI tools are getting their information from — see the sources of information and confidence level of the AI side-by-side with the generated answer. * Make updating your knowledge base proactive instead of reactive — no more frustrating nights and weekends updating your content library every few months. Arphie can intelligently remind you to update certain answers in your knowledge base when underlying documents have been updated, or suggest better, improved responses.
AllAnswered
allanswered.com
AllAnswered helps teams collectively manage and grow their knowledge base using what they call Micro-documents such as Q&As, blogs, articles, ideas and polls. You can think of us as Slack for team knowledge management. Traditionally teams reply on documentation to capture and share knowledge using tools such as Sharepoint and Confluence. Let's face it. They all hate documentation. It is time-consuming to create and in today's fast changing world, it also becomes outdated really quickly. Over time, it becomes increasingly difficult to find specific knowledge buried in the long documents. Just like Slack using channels to facilitate team communication, AllAnswered leverages the power of communities to capture team knowledge, keep it up-to-date and grow it over time. You can create communities for projects, groups or common interests. The Micro-documents used by AllAnswered are short, efficient and highly targeted. Integrated with your existing work flow, your team knowledge is at your fingertips whenever you need it. AllAnswered does not replace document systems such as Sharepoint and Confluence; it complements them and makes them smart. Using AllAnswered, you will see significant boost to your team's productivity.
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