Page 20 - Top RingCentral Alternatives
Arbeit
arbeitsoftware.com
Arbeit Software is a VoIP provider built from the ground up by & for business & debt collection agency owners. Arbeit cloud-based dialers and VoIP phone solutions facilitate efficient communication with consumers, clients, and team members.
RingCX
ringcentral.com
RingCX combines cutting-edge RingSense™ AI, omnichannel contact center, and RingCentral RingEX, delivering a next-generation AI-powered solution with a disruptive combination of product, packaging, and pricing. It infuses AI before, during, and after each interaction with intelligent virtual agents, real-time coaching, automated quality management, and conversational intelligence for improved operational efficiency and boosts agent performance with a single pane of glass for all interactions across voice, video and 20+ digital channels. It is disruptively priced and packaged to provide low total cost of ownership and predictable monthly pricing. As customer needs change, RingCX helps businesses adapt quickly, future-proofing their CX investment.
Airtel Business
airtel.in
The B2B arm of Bharti Airtel, they are India's leading provider of secure and reliable connectivity, technology, and communications solutions. Their vast network spans across India, the US, Europe, Africa, the Middle East, Asia-Pacific, and SAARC, enabling them to serve businesses of all sizes and industries. They understand your unique needs—and so, they leverage their diverse portfolio to offer tailored solutions that help your business thrive. They are proud to be #1 in Connectivity, #1 in Cellular IoT, #1 in CPaaS, and among the top 3 in Data Centers. When you partner with then, you: * Transform your business digitally * Boost operational efficiency * Create delightful experiences for your customers * Unlock new revenue streams for your business * Enhance productivity and collaboration for your workforce With you on your journey to growth, innovation and limitless possibilities.
3CX
3cx.com
3CX is the developer of an open standards communications solution which innovates business connectivity and collaboration, replacing proprietary PBXs. The award-winning software enables companies of all sizes to cut telco costs, boost employee productivity, and enhance the customer experience. With integrated video conferencing, apps for Android and iOS, website live chat, SMS and WhatsApp Messaging Integration, 3CX offers companies a complete communications package out of the box.
DialedIn
getdialedin.com
DialedIn is a cutting-edge Call Center as a Solution (CCaaS) platform that transforms call center customer interactions by automating and optimizing key processes. Designed for scalability, DialedIn supports inbound, outbound, and blended call centers with at least 5 seats in any industry, ensuring that every customer interaction is handled efficiently and professionally. Enjoy key features built with you in mind: • Rapid Deployment: Get up and running in minutes, not days. • User-Friendly Interface: Minimal training required, so your team can focus their time and energy on delivering top-tier service. • Smart Call Routing: Customizable rules direct calls based on language, skill set, and other factors, to enhance both customer and agent experiences. • No-Code Integrations: Easily integrates with leading CRMs and APIs, eliminating complex coding and streamlining workflows. • Comprehesive Reporting: Managers always have the detailed, sharable information they need. • Real-Time Analytics: Customizable dashboards and reporting tools provide instant insights to optimize performance on the go. • Security & Compliance: Robust security settings ensure data integrity and compliance, w DialedIn’s cloud-based platform is designed to be flexible and scalable, allowing our clients to easily customize their call center solutions to meet their unique needs. Whether you need inbound or outbound calling, multichannel support, or advanced analytics and reporting, we have the tools to help you succeed. At our core, DialedIn is passionate about providing exceptional customer service. That’s why we are constantly innovating and improving our solutions to ensure that our clients are always ahead of the curve. We believe that by working together, we can help businesses achieve their goals and build long-lasting relationships with their customers. If you’re looking for a reliable, cost-effective contact center solution, it’s time to get DialedIn so we can help your business thrive!
SuperDesk
superdesk.ai
SuperDesk – a generative AI powered IT and customer service desk experience built on top of your native cloud platforms with components like AWS Bedrock and Databricks DBRX and with connections to your platforms for IT and customer service management like ServiceNow, Freshdesk, Zendesk, Salesforce, Hubspot and more. SuperDesk is meticulously designed to cater to the dynamic needs of businesses across the spectrum, from burgeoning startups to established global enterprises. SuperDesk platform’s scalability is central to its architecture, enabling personalized automation solutions that evolve with your business. Discover how SuperDesk can elevate your operational efficiency by exploring its tailored solutions across various industries and organizational sizes.
Brandkandy
brandkandy.com
Brandkandy is an all-in-one branding and marketing platform designed to simplify the journey to success for small business owners and solopreneurs. We offer a suite of user-friendly tools and solutions, such as an AI Copy Creator, Logo Maker, Website Builder, Online Store, CRM, and a Creative Design Suite, to help you build a strong brand and attract more customers.
CX Genie
cxgenie.ai
Boost your customer support with CX Genie. CX Genie is the customer support platform that delivers exceptional customer experiences across every touchpoint through our AI-powered personalized solutions, including custom chatbots, ticket management, help desk, and more to automate tasks and personalize customer interactions. Reduce support costs, improve efficiency, and grow sales for your business.
AVOXI
avoxi.com
AVOXI delivers a new generation of international cloud voice solutions to companies that need to easily connect and converse with customers. With unmatched global coverage and number types and a software platform that provides visibility and intelligence to manage voice service like never before, AVOXI’s 5,000+ clients use voice to more effectively serve and sell to customers as part of a modern contact center approach. AVOXI’s global team of cloud voice experts prides itself on ensuring clients receive the highest level of service possible - anywhere and anytime.
ThriveDesk
thrivedesk.com
Customer service software for people who care, from people who care. With ThriveDesk, effortlessly manage all your customer support requests in a single place so you can focus on driving business growth.
Midlap
midlap.com
Midlap is an online collaboration and brainstorming tool where we are solving the problem that arises due to switching between multiple apps to collaborate with your team. We solve this problem by providing tools like Whiteboards, Kanban Boards, Flow Diagrams, Files, Chat, Events, Gantt Charts etc under a single app. So no more switching between different apps and get more done with Midlap.
Bevatel
bevatel.com
The best cloud call center company in Saudi Arabia is always striving to provide call center services and customer service solutions with the highest possible quality and at the lowest costs in the Kingdom. Managers of modern cloud call centers are always keen to use call center services, customer service systems and call centers that help them achieve their goals, provide better service and technical support to customers, and communicate with them in a faster and more professional way. Bevatel is considered the best Saudi company that provides call center services and solutions, customer service and technical support for many reasons that are unique to Bevatel and many of the advantages it provides to institutions and commercial activities. The best cloud call center company in Saudi Arabia is always striving to provide call center services and customer service solutions with the highest possible quality and at the lowest costs in the Kingdom. Managers of modern cloud call centers are always keen to use call center services, customer service systems and call centers that help them achieve their goals, provide better service and technical support to customers, and communicate with them in a faster and more professional way. Bevatel is considered the best Saudi company that provides call center services and solutions, customer service and technical support for many reasons that are unique to Bevatel and many of the advantages it provides to institutions and commercial activities. During the following paragraphs, we will learn in detail about the best call center system and why Bevatel is the best call center solutions and services company, let's go.
OnCustomer
oncustomer.asia
OnCustomer is the leading omnichannel communication platform in Vietnam. OnCustomer is more than a live chat tool. It is a platform where corporates connect with their customers using personalized content and extensive communication channels. OnCustomer is conducive to increasing real-time conversion rate, fostering revenue growth, and improving customer retention and loyalty.
NovoChat
novochat.co
NovoChat is an omni-channel chat platform that allows businesses to communicate with customers via WhatsApp, Telegram, Messenger and LINE.
JustReply
justreply.ai
JustReply is an AI powered customer support tool that allows early stage companies to have meaningful support conversations with users at scale.
Gridlex
gridlex.com
Gridlex's "Ultra Customizable All-In-One App Builder" offers a comprehensive solution for businesses seeking tailored operational efficiency. With standard apps including CRM, Customer Service, Help Desk Ticketing, and Master Data Management, Gridlex allows for extensive customization across fields, forms, UX, reports, and integrations to fit the unique needs of any organization. The platform stands out for its ability to consolidate various business functions into a single, cost-effective package, supported by a highly responsive customer success team to ensure seamless implementation and operation. This makes Gridlex an ideal choice for companies looking to streamline their processes and enhance service delivery through a customizable and integrated software environment. Product Description: >>ULTRA CUSTOMIZABLE APP BUILDER: * Custom Models: Develop database-like structures that can interlink with other models and fields for enhanced data management. * Custom Apps: Build applications that are uniquely suited to your business processes and requirements. * Custom UX: Create a user experience that is intuitive and bespoke to your organizational workflow. * Custom Forms: Design forms that align with your operational processes and user needs. * Custom Fields: Tailor data fields to match the unique data capture requirements of your business. * Custom Reports: Generate reports that are specifically aligned with your business metrics and analysis needs. * Custom Integration: Seamlessly integrate with other systems and applications to create a unified operational ecosystem. * Customization Support: Access dedicated support for tailoring the platform to meet your specific business needs. * Single Sign On (SSO) Integration: Simplify user access with a single authentication point across all applications. * Data Migration and Loading: Efficiently transfer and organize existing data into the Gridlex system for immediate usability. >>APP SUITE: * CRM: Manage customer relationships effectively with a comprehensive suite of CRM features. * Shared Inbox: Centralize communication channels to streamline correspondence and enhance collaboration. * Customer Service, Help Desk, and Ticketing: Deliver superior customer support through integrated service and ticket management systems. * IT Service Management (ITSM): Optimize IT services with tools designed for efficient ITSM processes. * Master Data Management: Consolidate and manage your organization's critical data for improved decision-making and operational efficiency.
DataKnowl
dataknowl.com
DataKnowl (https://www.dataknowl.com), an all-in-one intelligent Customer Service and Engagement Platform that combines a Cloud Phone System, an omni-channel Cloud Contact Center (Interaction Center), a simple and easy to use Support Ticket System with powerful AI-based Self Service & Automation features (V-Agent and V-Voice).
Keeping
keeping.com
Keeping is the world's first customer support platform integrated with Gmail. Assign customer support requests to teammates, leave private notes, and set status - all right from inside Gmail. Founded in 2016 and based in New York, we built Keeping for teams that do more than just customer support. If you are busy juggling important customer requests with the rest of your job, then we're glad you found us, because we built Keeping for you.
Mojo Helpdesk
mojohelpdesk.com
Mojo Helpdesk makes customer service and IT support easy. Centralize requests, assign, automate, track progress, and get more done faster. The best alternative to managing requests with spreadsheets and emails, Mojo Helpdesk puts them all in a powerful but simple ticket tracking system. Cut down incoming requests with a self-service knowledge base, keep things organized by assigning and tagging tickets, and leverage automation for improved efficiency. Key Features: * Tickets: Instantly search and review tickets, post a comment or a staff note, prioritize, tag, and resolve. * Management: Manage contacts, agents, groups, teams, ticket queues, and more aspects of your helpdesk account. * Administration: Billing, security, add-ons, and more account settings available for admins. * Reports: View and manage different reports (dashboard, tickets count, aging summary, etc). * Multiple helpdesk accounts: Supports multiple helpdesk accounts, on which you have at least an agent role. With over 2.5 million happy users, Mojo Helpdesk is the top choice for IT professionals and customer service managers, and agents. Used by small and medium-sized businesses, schools and educational institutions, healthcare organizations, government agencies, and many others. Get started in minutes, connect to your company or organization’s Google Workspace, and begin managing requests, creating knowledge base articles, managing assets, setting SLA benchmarks, tracking and reporting.
Hiver
hiverhq.com
Hiver is a powerful communication and collaboration platform that helps organizations using Google Workspace engage meaningfully with their customers, employees, and vendors. Teams using Hiver can efficiently manage multichannel communication, provide self-service, automate grunt work, integrate with their favourite apps, ensure SLA compliance, and gain real-time performance insights to drive better business outcomes. Without leaving Gmail, ever. Hiver's ease of use, zero learning curve, world-class security & compliance, and 24x7 top-rated support make it the trusted software for 2000+ companies worldwide. Flexport, Pluralsight, Harvard University, Appsflyer, Oxford Business Group, and Upwork, among others, are powered by Hiver.
StarterCRM
startercrm.com
StarterCRM is a suite of web-based applications designed specifically for small businesses. These tools will help you to manage customer and prospect information, build better relationships with your customers and close more deals. * MANAGE YOUR LEADS - If you're frustrated with the cost and complexity of "old school" Customer Relationship Management solutions and wish there was a simpler way to manage and track your customer data, we have the answer. The Contact Management application helps you keep your business organized. Use it to schedule appointments, track sales data, create customized reports, manage your customer and prospect information and much more. * CLOSE MORE DEALS - Are you tired of wasting time trying to draft your own sales documents? Do you wish that your sales letters and proposals were more professional? Would you like to do a better job staying in touch with your key customers and prospects? If so, we have the answer. The Marketing Communications application is a web-based tool that businesses can use to create marketing campaigns, access hundreds of sales document templates, communicate with your customers & prospects so you can close more deals * BUILD BETTER RELATIONSHIPS - The StarterSuccess Customer Service/Issue Tracking application is a powerful customer service and support tool that seamlessly integrates with the contact management application so that any business, no matter how big or small, can more effectively respond to their customer's issues and requests. Using this web-based application, you can track, prioritize and resolve all your customer issues and assign responsibility for issue resolution to members of your team. Using this incredible tool, customer service issues will get resolved faster, your customers will be happier and you'll be building better, more lasting customer relationships.
Onstro
onstro.com
Manage customer data, define strategies to convert sales, and work with sales team productively. Go beyond lead management to optimize sales team collaboration. * Leverage exclusive contact database - Get 360-degree insights into contact, team, and organization details and scale the data as your business grows. * Manage your leads - Convert your leads into deals by managing all of them in a single place and making informed decisions for every lead. * Define a lead workflow - Make it easier for your team to collaborate or handle a lead by setting an effective workflow process. * Navigate through sales pipelines - Handle multiple pipelines and leverage strategies to convert opportunities to successful deal closures. * Tap more deals and opportunities -Manage all your prospective customers, communicate directly, and get extensive details to close the deal faster.
Munshify CRM
munshify.com
Munshify CRM: Customer Relationship Management software to manage and nurture customer relationships, enhance sales processes, and improve customer satisfaction.
WorkHub
workhub.ai
WorkHub is an AI-powered team success platform that offers collaboration tools for remote teams to enable hybrid work, increase engagement, productivity, and employee morale. The platform is designed to meet all needs of connectivity, collaboration, and celebration with a single platform. It offers affordable conferencing, tickets, recognition, and rewards at 1/5th the price of other platforms. It also provides universal connectivity for internal and external team members with hassle-free audio/video conferencing and messaging features. Additionally, it has a ticketing system for managing team tasks and customer queries from a single place, with shared mailbox integration for offering seamless customer experience. WorkHub is an affordable solution for teams looking to increase efficiency and connectivity in the hybrid workplace.
Docsie
docsie.io
Docsie is a web-based documentation platform that enables businesses to build, maintain and publish excellent product documentation in multiple languages. This platform helps you analyze how your customers interact with your documentation and provide you with insights on how to improve your docs. If you can only imagine as your product grows, so do your product docs. Using documentation made in Docsie will make it easier for your customers to find relevant knowledge about your product in your documentation and make them happier in the long run and help you successfully retain them. Docsie also connects you to a state of art translation marketplace that also helps you translate your product docs with the help of certified translators, machine learning and advanced translation speed and accuracy improvement algorithms. Docsie is an all-in-one web-based documentation platform that enables companies to build, maintain, and publish excellent product documentation in multiple languages. Our platform also helps analyze how their customers interact with their documentation and provides them with insights on how to improve their docs.
VOCALLS
vocalls.ai
Automate any customer interaction. VOCALLS is an enterprise conversational AI platform that automates both online and offline customer interactions for elevated CX that saves money and increases revenue. Our AI solutions are designed to efficiently manage both inbound and outbound repetitive customer interactions so agents can focus on more complex tasks. AI can work around the clock to quickly process customer queries through voice, chat, and email. * Voicebot: Increase outbound and inbound calling. * Chatbot: Engage more customers. * Emailbot: Reallocate time spent reading and assigning emails. * LiveTranslate: Translate live so agents can help every customer. Our experts work closely with clients to design a solution that fits their needs and current tech stack, including IVR, CRMs, telephony, and CCaaS. We offer continuous support to ensure optimal performance.
Nrby
nrby.com
Nrby is the smarter way for mobile teams to communicate. Created by veterans of field operations with decades of experience, Nrby is designed to be easy and intuitive to use by field personnel, contractors and managers on mobile, tablet, and desktop. The app features powerful Location Intelligence capabilities, providing executives, directors and managers with a comprehensive overview of all projects, their status, tasks, worker safety and more. For more information please visit: https://nrby.com or email [email protected] to learn more.
Teneo Developers
developers.teneo.ai
Teneo, the SaaS Platform for Conversational AI, is a Development and Runtime Environment for productive teams. Find some shortcuts below: * Voice Bot & Contact center * Multi-Language Bot * Instant Messenger Bot * Bot Performance & Improvements * Collaboration & Prototyping * IT/HR & Shared Service Bot
Deal Room Events Organizer
dealroomevents.com
We make the complex simple. Deal Room is your simple all-in-one event management platform for in-person, virtual and hybrid events. Simply organise. Simply customise. Simply network. -Best networking experience with comprehensive functionalities -Built-in features and integrations-Virtual, hybrid and in-person event solutions and success management Simply organise events with Deal Room's comprehensive functionalities. -1-on-1 Meetings, Attendee Engagement with Pre-booking, Effective Networking -Unlimited Number of Parallel Sessions, Roundtables, Breakout Rooms -Lead Capture with Comprehensive Analytics Tool -Integration with Ticketing, Streaming and Studio Platforms -Real Customer Support with Dedicated Event Success Team -Virtual Expo Area for Sponsors & Exhibitors We provide event organizers a networking tool to increase attendee productivity and enhance the event experience. On Deal Room platform, event participants have access to each others' profile to make contacts and meet. Exhibitors can invite participants to their booths and manage meetings. This function also helps them to manage their workforce to fit scheduled meetings. Visit https://www.dealroomevents.com/ for more info. https://www.linkedin.com/company/dealroomevents
streamGo
streamgo.events
We Want To Be Different. We started streamGo to make online events better. Better for brands and better for attendees. For a long time online events meant that presenters had to spend more time learning systems than learning their content. Attendees would have to download and install programs to watch the event. During the event, video and audio streams would drop, buffer and altogether disappear without warning. Frankly, it was a mess, and we can do better. Our goal now, is the same as when we started; to help brands engage their online event audiences with our focus on outstanding customer service. streamGo help brands including Sony, Pfizer, Retail Week and Speedo to tell their most important stories. We’d love to help you too.