QuickCEP

QuickCEP

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Website: quickcep.com

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QuickCEP is a comprehensive customer engagement platform designed to enhance customer service and boost sales for e-commerce businesses. It integrates seamlessly with Shopify stores, offering a range of features that streamline customer interactions. The platform includes an omnichannel live chat system, allowing businesses to respond instantly to messages from various channels such as live chat, Instagram, Messenger, Email, WhatsApp, and TikTok Shop.

QuickCEP leverages AI chatbots to provide personalized customer experiences, ensuring 24/7 assistance and support. The platform also enables businesses to track customer behavior in real-time, offering valuable insights that can be used to create targeted marketing campaigns. This includes running segmented email marketing and pop-up campaigns to engage customers more effectively.

By integrating multiple communication channels into one platform, QuickCEP simplifies customer data management and analysis. It supports multiple languages, including English, Chinese (Simplified), Chinese (Traditional), Japanese, and Korean, making it accessible to a diverse range of users. Overall, QuickCEP helps businesses improve customer engagement, automate responses, and enhance overall customer satisfaction through its robust set of tools and features.

QuickCEP is an AI-powered conversational platform that helps businesses improve customer engagement and support. Key features include: * AI-powered chatbots that can handle up to 98% of customer support queries, increasing conversion rates by over 30%. * Product recommendation capabilities to suggest relevant products based on customer intent. * Automated learning of business documents and product manuals to provide accurate product information. * Support for order status tracking and returns/exchanges. * AI Email Copilot that can draft responses, learn email habits, and become more efficient over time. QuickCEP offers integrations with platforms like Shopify, and the chatbots are powered by technology like ChatGPT. The company provides a free trial and paid plans, positioning itself as a comprehensive business solution beyond just AI chatbots, including help desk, customer data, and marketing automation tools.

Website: quickcep.com

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