Page 16 - Top OpenText Alternatives

Upland Adestra

uplandsoftware.com

Email automation software that inspires engagement. Engage your email audience with personalized content that drives conversions. Upland Adestra is a leading global provider of First-Person Marketing email and lifecycle marketing solutions for global and growing brands alike.

Workstream.io

workstream.io

Workstream simplifies access to your analytic assets, ensuring users can confidently impact business outcomes by turning the massive scale of data in your organization into knowledge that teams can act on.

Imperva

imperva.com

Imperva Incapsula delivers an enterprise-grade Web Application Firewall to safeguard your site from the latest threats, an intelligent and instantly effective 360-degree anti-DDoS solutions (layers 3-4 and 7), a global CDN to speed up your website's load speed and minimize bandwidth usage and an array of performance monitoring and analytic services to provide insights about your website's security and performance.

Frill

frill.co

A better way to collect customer feedback. Capture, organize, and announce product feedback in one place. Frill is a versatile tool designed to enhance customer feedback management, product roadmapping, and announcements. It provides a streamlined platform for businesses to capture, organize, and communicate product feedback effectively. Here are some key features of Frill: * Feedback Collection: Frill allows users to gather ideas and feedback from customers, helping to prioritize what features or improvements are most desired. * Product Roadmap: Users can create a visual roadmap that showcases upcoming features and updates, keeping customers informed about what to expect next. * Announcements: Frill includes a changelog feature that enables businesses to communicate new releases and updates to their users, ensuring transparency and engagement. * Integration Capabilities: The platform integrates seamlessly with various tools such as Slack, Jira, Trello, and more, allowing for efficient workflow management and communication across teams. * Customizability: Frill offers extensive customization options, including the ability to translate content into different languages and adjust branding elements to match your company's identity. * User-Friendly Interface: The platform is noted for its minimalist design and ease of use, making it accessible for teams of all sizes.

June

june.so

June is a product analytics tool for B2B SaaS that is simple to set up and easy to understand. This is possible thanks to ready-made reports about your main metrics. You won't have to build dashboards from scratch anymore! June is built especially for fast-moving B2B SaaS. All the main metrics are available also at a company level. Run company retention or funnels at a company level in just a few clicks. Connect Segment, Rudderstack or use our SDKs to send live data. You can also import your historical Amplitude or Mixpanel data, no switching barrier.

Clinked

clinked.com

Clinked is a cloud-based client portal and collaboration tool. It enables teams, project groups and business clients to all collaborate efficiently on documents and files from within a secure cloud environment. We offer 3 main portal options: 1. Easy (off the shelf easily customizable portal). 2. Bespoke (custom portal built on the Clinked infrastructure to your specific requirements). 3. Virtual Data Room. All portals offer a wide array of features, some of which are listed below. Enhance Your Business Image * Clinked client portal can be customized and white-labelled. * Use your own URL, e.g. https://clients.yourcompany.com. * Branded native mobile apps are available for Android and iOS. Collaborate and Communicate * Update clients with real-time activity streams and project progress management. * Assign tasks to individual team members or share the workload with more than one user. * Have efficient discussions, communicate using @mentions, instant 1-2-1 and group chat, and microblogging. * Full-text search. A Secure Client Portal * 256 bit SSL in transit and AES encryption at rest. * Two-factor authentication for secure access to your solution. * Account administrators can view all user activity in the audit trail. No.1 FTP Alternative * Drag and drop files and folders to share large files. * Locate and bring up files and folders with the universal search bar. * View live previews of your documents without having to download them. Integrations * Native integration with Google Workspace. * Native integration with AdobeSign, DocuSign and JotForm. * Automate tasks & actions with over 3,000 apps via Zapier. * Public API. Completely custom portal built to your specifications * Built on robust Clinked ISO certified infrastructure. * Select from a vast array of existing features. * Add new unique features that your business needs. * Custom UI to fit your use case and workflow. * Straightforward design process. * Quick delivery.

Keen

keen.io

Keen.io is the complete event data management solution. Our platform can handle all aspects of your event data management, from collection to application. Stream, store, query, and present your data all in one place and get a competitive advantage over the competition. Keen allows you to get a true view of your product usage and interaction through event-based data. We make it easy to dive into the product data you need, allowing you to identify and solve product issues, enhance user experiences, and ship product rollouts faster.

Kaleido

kaleido.io

Kaleido is an award-winning, enterprise-grade Web3 platform making blockchain and digital assets radically simple for organizations to adopt. Kaleido provides security, compliance, and scalability for the most stringent enterprise requirements within highly regulated industries. Kaleido’s platform is ISO27K and SOC 2 Type 2 certified with built-in high availability and disaster recovery, achieving 99.99% uptime over the past 5 years.

WorkFusion

workfusion.com

WorkFusion is the leading provider of pre-built AI Digital Workers to fight financial crime, as well as customizable AI Digital Workers for other industries. Its AI AML analysts augment traditional teams by performing highly skilled and decision-centric work in operations areas including customer service and onboarding, account opening and identify verification, sanctions screening alert review, adverse media monitoring, transaction monitoring investigations, KYC, pKYC and other document-intensive compliance activities. WorkFusion AI agents continually learn on the job through regular “human in the loop” interactions with co-workers. Organizations can "hire" our pre-built AI Digital Workers or choose to build their own using the company’s Work.AI platform.

DocuWare

start.docuware.com

Work smarter: anywhere, anytime by simplifying work in a world of complex information through digitizing, automating and transforming your key business processes. DocuWare’s document management software delivers smart digital workflow and document control for substantial productivity gains without the need for IT resources. Its cloud and on-premises products are a recognized best-fit solution for companies seeking to digitize, automate and transform key processes.

CloudFuze

cloudfuze.com

Take charge of all your content, no matter where it is stored. Transfer your files from one cloud to another smoothly. Whether you have a few files that you need to transfer from one cloud storage provider to another or want to switch to a new cloud altogether, CloudFuze does it for you quickly and safely. CloudFuze is a global leader in cloud file transfer and management. Its robust and security-focused migration engine, CloudFuze X-Change, lets individuals and enterprises migrate data to and from Google Drive, OneDrive, Dropbox, and 40 other consumer and enterprise connectors. Its smart cloud management platform, CloudFuze Connect, allows anyone to connect, search, and share files spread across multiple clouds. CloudFuze Key Features: • Enterprise-grade infrastructure • Cloud-native architecture • Unified API platform • AI-powered full content search • Secure file sharing • Messaging app integrations • Powerful admin controls

NUACOM

nuacom.com

With 50+ features, NUACOM is the “All-in-one” phone system solution for business. Our flexible, reliable and scalable Hosted PBX technology – also called VoIP, takes your business communication to the next level with Interactive Voice Response (IVR), Call Recording, Call Queuing, Local and International phone numbers, Mobile App, Web-based call analytics and many other advanced features. Set up your NUACOM account in 2 minutes and immediately boost your sales process, improve your customer support department and modernize your company.

Progress

progress.com

Progress (Nasdaq: PRGS) provides software that enables organizations to develop and deploy their mission-critical applications and experiences, as well as effectively manage their data platforms, cloud and IT infrastructure. As an experienced, trusted provider, we make the lives of technology professionals easier. Over 4 million developers and technologists at hundreds of thousands of enterprises depend on Progress. Learn more at www.progress.com, and follow us on LinkedIn, YouTube, Twitter, Facebook and Instagram.

PIMworks

pimworks.io

PIMworks is a comprehensive Product Information Management (PIM) solution that helps centrally manage all your product information and data. Along with product data management, online retailers and brands can easily manage digital assets, seamlessly syndicate accurate product data to multiple channels, optimize product content compliant with market standards, and stay one step ahead of competitors. PIMworks helps you create customized product content experiences and offers various integrations, including Bigcommerce, Magento, and Shopify, Amazon, to name a few. PIMworks' AI-ML-based product catalog enrichment features help improve product content accuracy. All the teams creating product catalogs can collaborate effectively by creating workflows with our PIM system. The overall product data performance can be monitored and analyzed with insights on the dashboards, and businesses can seamlessly expand their brand visibility with zero complexity with our world-class pim solution.

Informatica

informatica.com

Informatica (NYSE: INFA), an enterprise cloud data management leader, brings data and AI to life by empowering businesses to realize the transformative power of their most critical assets. We have created a new category of software, the Informatica Intelligent Data Management Cloud™ (IDMC), powered by AI and an end-to-end data management platform that connects, manages and unifies data across virtually any multi-cloud, hybrid system, democratizing data and enabling enterprises to modernize their business strategies. Customers in approximately 100 countries and 86 of the Fortune 100 rely on Informatica to drive data-led digital transformation. Informatica. Where data and AI come to life.™

Thirdlane

thirdlane.com

Thirdlane Connect serves as a versatile customer communication and team collaboration application, offering your team a suite of features including chat, voice and video calls, conferencing, screen sharing, file sharing, and seamless integration with CRM and various other business applications. Facilitating multichannel customer communications and team collaboration, Thirdlane Connect is designed for both local and remote workers, supporting web browsers, iPhone, Android devices, as well as Windows, Linux, and Mac desktops. This powerful application is fully integrated with and powered by the Thirdlane Business Phone System or Thirdlane Multi Tenant PBX platforms. These platforms can be securely deployed in various settings, whether on premises or in private or public clouds, ensuring flexibility and security for your communication infrastructure.

LumenVox

lumenvox.com

LumenVox is a leading provider of carrier-grade speech technology for organizations around the world. As part of Capacity, LumenVox transforms customer experiences with AI-driven speech recognition and voice authentication technology. LumenVox’s DNA is grounded in 20 years of voice technology and delivers the most comprehensive, cost-effective, and flexible speech offering. The company’s deep history in speech and voice technology enables companies to build voice experiences that not only understand what is being said, but also identify who is saying it. LumenVox is the only provider to give companies the flexibility and control they require to easily integrate applications in any environment – on-premise, multi-cloud or a hybrid model. In comparison to other speech providers, LumenVox can typically decrease the total cost of ownership (TCO) by as much as 35 percent. In addition, LumenVox can deploy new language models in an average of 60 days or less, where most providers require six months or more. ASR with Transcription is the cornerstone of the LumenVox software portfolio. LumenVox’s speech and voice software stack operates on a foundation of artificial intelligence and deep machine learning to deliver high performing future-proof speech technology. Powered by end-to-end deep neural networks, LumenVox’s ASR engine accelerates the ability to add new languages and dialects to serve a more diverse base of users. In conjunction with ASR, LumenVox offers Text-to-Speech (TTS) software to verbalize written text. This allows companies to turn chatbots into voicebots. Through LumenVox’s state-of-the-art toolset, companies can perform tuning and transcription–including parameter, grammar and version-upgrade testing–for any speech recognition application. The toolset helps customers avoid expensive, time-consuming professional services every time they need to augment their speech-enabled application. Customers who are on legacy ASRs can benefit from the toolset by having the ability to easily migrate their grammars and confidence values over to the LumenVox ASR.

Exploratory

exploratory.io

Exploratory’s Simple UI experience makes it possible for anyone to use Data Science to Explore data quickly, Discover deeper insights, and Communicate effectively.

4Paradigm

en.4paradigm.com

4Paradigm is an industry pioneer and leader in enterprise artificial intelligence and the largest participant in China's platform-centric decision-making AI market. The company provides end-to-end enterprise-level artificial intelligence solutions, serving industries including but not limited to finance, retail, manufacturing, energy and power, telecommunications and medical care. Since its establishment, Fourth Paradigm has attracted much attention from the capital market. Shareholders include star financial investment institutions such as Sequoia China, Boyu Capital, and Primavera Capital; state-owned investment platforms such as the National Manufacturing Transformation Fund, China Development Bank, and Guoxin; as well as major state-owned banks, Cisco, China Three Gorges, and other financial and TMT companies. and a strategic investment institution in the energy and power industry. Relying on its profound technology accumulation and mature product capabilities, Fourth Paradigm: -- Ranked No. 1 in China in the platform-centric AI decision-making market (Source: China Insights Consultancy) -- Ranked first in China's machine learning platform market share since 2018 (Source: IDC MarketScape) -- Provide services to 47 Fortune Global 500 companies and listed companies in 2020

MeaningCloud

meaningcloud.com

TEXT ANALYTICS. MeaningCloud market-leading solutions for text mining and voice of the customer. Register now on our website to discover our text API

ChatrHub

chatrhub.com

There’s a better way to service your customers. Simple yet powerful omnichannel solutions to engage customers quickly and cost-effectively. ChatrHub is an omnichannel A.I. chatbot and live-agent solution. Integrate your phones, text messages, website widget, social media, email, and team chat into one human and A.I. powered platform. With ChatrHub... * Automatically chat and text with customers. * Use pre-designed or custom conversation workflows. * Get started with an easy-to-install chat widget - and add it anywhere you want! * Transfer conversations from the AI chatbot to a live agent. * Measure conversion and resolution rates, and use data to make improvements. * Maintain a central repository of conversations for future reference.

GoSearch

gosearch.ai

GoSearch is a generative AI enterprise search platform from the makers of GoLinks. GoSearch connects 100+ personal and company applications to provide a single, unified interface to search — powered by generative AI for insights summarized from multiple sources. Whether the query is “how to reset my password” or “q4 roadmap,” GoSearch works like Google to surface resources based on relevance: internal documents, people, tasks, chat conversations, and more. Generative AI summarizes relevant context and information contained within personal and company resources to deliver a comprehensive answer — including the right people and places in your organization where you can uncover additional knowledge. GoSearch’s built-in conversational assistant, GoAI, transforms your search into an interactive chat that supports follow-ups and returns outputs from both your organization’s connected apps and external knowledge from ChatGPT. Streamline communication and take knowledge management to a new level of efficiency with GoSearch. Learn more at www.gosearch.ai and get your custom demo at www.gosearch.ai/sales.

TeamSlide

teamsli.de

TeamSlide is a slide search and library solution with a PowerPoint add-in. Access all of your slides, images, and videos without ever leaving PowerPoint. TeamSlide checks your presentations for version control, prompting you when there are out-of-date slides. Seamlessly connect TeamSlide to SharePoint, Box, OneDrive, Google Drive, or any other content management system. Maximize the value of your content and build better presentations through TeamSlide's slide library capabilities.

Displayr

displayr.com

Displayr is an all-in-one analysis and reporting software designed to help market researchers quickly find and share powerful data stories. 1. Quicker project completion. 2. Handle tasks in-house that you'd typically outsource. 3. Simplified generation of engaging, auto-updating reports and dashboards. 4. Enhanced quality control. With Displayr, you have a singular platform for analysis, visualization, reporting, and dashboarding. Whether it's MaxDiff, Conjoint, Market Segmentation, Customer Feedback, Brand Research, or advanced features like auto-updating, interactive dashboards, and cutting-edge machine learning and text coding, Displayr has it all.

Pendula

pendula.com

Pendula is an enterprise customer engagement platform designed to help organisations maximise Customer Lifetime Value and foster stronger connections with their audience. By focusing on "moments that matter," Pendula enables businesses to engage customers in a personalised way, optimising conversion rates and enhancing the overall experience across every touchpoint. This platform is especially beneficial for businesses aiming to streamline communication processes without requiring extensive technical knowledge. With no coding skills necessary, Pendula supports automated and personalised two-way communication across multiple channels, including mobile, SMS, email, social messaging, and even fax. Now with RCS (Rich Communication Services) as a new channel, Pendula’s platform provides even more flexibility, allowing customers to receive interactive, media-rich messages on compatible devices. This channel range ensures that customers receive messages at their convenience, regardless of location or preferred method of communication, and supports an omnichannel marketing approach. Pendula’s robust suite of engagement and workflow automation tools empowers organisations to understand and respond to customer behaviour effectively. Key features include real-time analytics, omnichannel engagement across mobile, in-app, and web platforms, and a user-friendly interface that enables rapid campaign creation and delivery. Pendula also integrates seamlessly with over 80 systems via a rich API and native-built integrations, making it adaptable to various organisational needs. Pendula’s advanced Intelligence Suite brings new dimensions to customer engagement with the use of Artificial Intelligence (AI), offering tools such as sentiment analysis, data classification, and categorisation. This suite enables businesses to gain deeper insights into customer preferences, attitudes, and needs, providing critical intelligence that allows organisations to deliver timely and relevant content tailored to their audience. By leveraging these insights, businesses can anticipate customer behaviours and respond in a proactive and personalised way, enhancing engagement across the customer journey. Pendula’s criteria segmentation and event-based flows give businesses granular control over their communication strategies. This means organisations can drill down within a flow, enabling the creation of targeted customer journeys that respond to specific customer segments. By tailoring messages to unique audiences based on behaviours, attributes, or past interactions, Pendula empowers businesses to ensure the right message reaches the right person at the right time. This degree of customisation is essential for driving meaningful engagement, as customers increasingly expect brands to interact with them in ways that are personalised and relevant. Moreover, Pendula’s workflow automation capabilities enable seamless updates to billing systems, CRM, and other source data, automatically triggering next best actions based on customer interactions. By integrating directly with platforms like Salesforce and Zuora, Pendula ensures that every customer interaction is seamlessly linked to relevant data, providing a comprehensive view of each customer’s journey. This unified data stream supports informed decision-making and allows businesses to optimise their engagement strategies over time. Trusted by clients such as Shippit, amaysim, Origin Energy, and the University of London, Pendula has demonstrated its ability to elevate customer engagement strategies across diverse industries.

Raffle

raffle.ai

Search made human and simple to use Innovative companies use Raffle's software and API to enhance their search capabilities, facilitate knowledge sharing, and gain deep insights into customers' and employees' behavior and needs. Our search solutions - including Website Search, Workplace Search, and In-App Search - make it easy for companies to organize and optimize their existing content. With Raffle Search, you can streamline your search process and make the most of your data. We use AI to improve companies’ customer and employee understanding through tracking interactions and utilizing behavior analytics for data insights such as trending questions, knowledge gaps, and resolution rates, thereby enhancing communication and support.

Lyssna

lyssna.com

Lyssna (formally UsabilityHub) is a remote user research platform that allows companies to recruit, research, interview and understand their audiences so they can create better experiences. The best teams use Lyssna so they can deeply understand their audience and move in the right direction — faster.

MailChannels

mailchannels.com

Ensure your customers’ emails are always delivered. Our Email Delivery Platform prevents server blocklisting and proactively detects email security issues.

Mailazy

mailazy.com

Mailazy is a Transactional Email Platform that satisfies the requirement for use cases like Reset Password Emails, OTP Emails, Welcome Emails, and so on. The Mailazy platform helps you to send transactional emails seamlessly and track email deliverability. Mailazy enables your applications to send messages via simple HTTP REST APIs or via easy SMTP integration and abstracts away the complexities of sending transactional emails. Stop worrying if your transactional emails made it to customers' inboxes, and focus on what’s curial like building great products and growing your business. Let Mailazy take care of email delivery to your customers’ inbox effectively. Get access now!

MailMonitor

mailmonitor.com

From inbox placement and blocklist monitoring to email campaign performance analytics, MailMonitor’s has every essential tool you need to optimize your email marketing campaigns and ensure you’re always following email marketing best practices. MailMonitor is your technology partner that you always needed to make the most of your email marketing campaigns and improve their deliverability. We determine if your campaign will make it to your customer’s inbox before you spend a penny on it. We empower you to fix issues and become a marketing hero.