IdeaPlan
ideaplan.io
Gather rapid customer feedback. Launch amazing products. Entrepreneurs, startup teams, and product managers use IdeaPlan's Product Management Operating System to crowdsource, prioritize, and launch features their customers love.
Chisel
chisellabs.com
Chisel is an AI powered, 2-in-1 product management platform that combines roadmaps and built-in feedback collection tools. It helps PMs reduce busywork and drive outcomes that matter such as amplifying revenue and increasing customer adoption. Chisel uses innovations in AI to make a PM’s day-to-day work more effective and efficient, e.g. automatically creating PM documents like PRDs and Status reports in seconds, or classifying and synthesizing customer feedback using AI. This frees up their time to do more strategic work. Chisel lets you do product management YOUR way. Chisel's interface is entirely customizable, and its Enterprise plan lets you add custom modules directly within Chisel. It integrates with most of PM tools, giving you a 360 degree view of your organization in one place. Chisel enables you to develop the most accurate feature prioritization plan from the start: - Higher ROI: Maximize the long-term success of your products by prioritizing impact. - Faster Releases: Speed up the decision-making process without losing accuracy. - Wider Adoption: Increase customer satisfaction by shipping features which are highly focused on meeting customer needs. - More Time: Spend more time in the birds-eye view, building product vision and driving innovation. - Stronger Teams: Keep your team connected to the product organization beyond scheduled meetings. If you’re not using a tool like Chisel today, you run the risk of delayed revenue and customer adoption, poor team morale due to misalignment, and a missed opportunity to drive modern practices and innovation. Chisel pays for itself within a month.
Embrace
embrace.io
Embrace empowers engineers to manage the complexity of mobile to build better, bolder experiences. At a time when mobile is more crucial than ever, teams often face fragmented solutions, missing data, and an inability to surface issues. With Embrace, engineers can identify and prioritize the impact of any issues with detailed technical context and resolve them instantly. By eliminating guesswork, Embrace illuminates opportunities to perfect performance and build the best experiences possible.
Thematic
getthematic.com
Get targeted, accurate insights from your customer feedback in seconds with Thematic’s AI-powered platform. Easily transform unstructured feedback into clear, specific and actionable themes, without setup costs. Thematic makes it fast and easy to get insights that help you improve customer experience, products, and services. Thematic transforms noisy text feedback across any channel into insights to improve services, products and customer experience. They have made it easier for everyone to get customer insights and analytics, to make better decisions faster! Thematic's AI delivers a thematic analysis of feedback data at scale: it's why they are called Thematic! Its AI analysis is transparent and flexible, so you can easily guide the AI to directly answer your business questions. Use its platform to identify what matters to customers, what's driving your metrics and why. It's easy to dive into issues and quantify the impact on your metrics. Now with Thematic Answers, you can rely on Thematic's Trust layer while harnessing the power of generative AI to get high quality insights to everyone, faster.
Playvox
playvox.com
Playvox is the leading customer service agent performance optimization software. Playvox integrates with most major contact center platforms and allows teams to view, analyze, and manage their entire quality assurance process in one convenient platform. Streamline your QA process, motivate, coach, and train your agents, and empower your entire team with transparent, real-time metrics. Monitor service, measure KPIs, and finally ditch the spreadsheets.
Wondering
wondering.com
Wondering is the A-led user research and interviewing platform. We help product and UX teams to get faster customer feedback on designs and new concepts in any language and build better products with AI-led research.
UserQ - Tester
userq.com
UserQ is the first fully remote user research solution that caters for MENA researchers and testers – with Arabic and English testing options, utilising a panel of local testers. We’re on a mission to make UX research accessible to every brand, manager and researcher in the MENA region. Using our UserQ panel you get instant access to +10K users in the MENA region, across 100 nationalities and different demographics. You can recruit from a diverse range of quality testers that match your target audience. Our remote testing tools include the most popular solutions to get all kind of feedback from your target users in a matter of hours. UserQ enables you to easily build card sortings, tree tests, preference tests, prototype tests and much more. All of our testing tools can be created and published in english or arabic, making arabic research accessible to every local brand that focuses on the arabic population. When arabic language is selected, testers will experience a fully mirrored interface to ensure full clarity on the content of the study. With UserQ you say goodbye to constrictive monthly or annual fees. As Uxers ourself we understand the importance of being able to rely on a research tool that follows us during the nonlinear, iterative design journeys. Our flexible credit model means you only pay for what you use. Our credits never expire.
OpenQ
openq.co
OpenQ powers B2B research operations in one place, fueled by 150M B2B research prospects, searchable and filterable with 20+ granular filters. Through OpenQ CRM, research operation professionals can conduct interviews, manage research panels seamlessly and efficiently with following features provided: * Automated recruiting outreach. * Incentive recommendations. * Streamlined scheduling workflow. * Automated incentive payouts. * Informed consent & NDA signature. * Research governance rules. * Compliant with GDPR & CCPA
UXTesting
uxtesting.io
UXTesting aims to offer developers, designers, and managers a mobile testing tool and user behavior analysis.
Blitzllama
blitzllama.com
Blitzllama is a user insights platform that helps product teams build better products. Blitzllama has three product offerings: * In-product surveys enable you to target specific users and capture their real-time insights right in your product. In-product surveys are a great way to continuously optimize user journeys, validate product ideas with user input, and uncover causes of customer churn. * AI-analysis not only categorizes responses into topics and sentiments but also performs cross-question and correlation analysis to provide survey insights. All feedback data is saved inside a single repository, which is great for searching and analyzing historical feedback. * Concept tests allow you to ask questions as users interact with new prototypes or mock-ups to gather crucial pre-discovery insights.
UserBob
userbob.com
UserBob is the most affordable remote user testing service. UserBob will recruit users to try out your app or website and record a screen cast of their experience. Watching these videos will help you understand what changes you need to make to delight your users and increase conversions.
PureSpectrum - Insights
purespectrum.com
PureSpectrum offers a complete end-to-end market research and insights platform, helping insights professionals make decisions more efficiently, and faster than ever before. Awarded MR Supplier of the Year at the 2021 Marketing Research and Insight Excellence Awards, PureSpectrum is recognized for their industry-leading data quality. PureSpectrum developed the respondent-level scoring system, PureScore™, and believes their continued success stems from their talent density and dedication to simplicity and quality.In the few years since its inception, PureSpectrum has been named one of the Fastest Growing Companies in North America on Deloitte’s Fast 500 since 2020, twice placed in the Top 50 of the GRIT Most Innovative List, and ranked twice on the Inc. 5000 list. PureSpectrum Marketplace Platform: * The PureSpectrum Marketplace provides researchers instant access to multi-source supply from high-quality respondents globally. * The Marketplace Platform combines design, proprietary measurement tools, and third-party data validation to provide researchers with panel choices verified to deliver consistently engaged respondents. * Clients can create, launch, and manage surveys anytime in minutes and without delays. * As the Quality-first Sample Marketplace, PureSpectrum ensures a top-quality experience from project inception to final reporting. PureSpectrum Insights Platform: * The PureSpectrum Insights Platform empowers users to collect consumer insights for any business decision. * The platform is integrated with the PureSpectrum Marketplace so users can quickly collect top-quality answers that they can trust. * Easy to use features for questionnaire design includes numerous question types and automatic basic data collection. * The Insights Platform creates filterable graphs, crosstabs, and raw data export for deeper analysis. * Presentation-ready results are automatically populated on a dashboard, saving time and effort.
methinks
methinks.io
methinks.io user testing provides face-to-face interviews in a mobile app. Qualifying testers, surveys, live video interviews, archives, payment, all-in one app
Corus
cor.us
The easiest way for businesses to collaborate to inform their decisions with customer insights. A platform designed for your team to collaboratively to connect you confidently and seamlessly with 80 million people in 135 countries. Simply the fastest way to do quantitative market research period.
Loop11
loop11.com
Loop11 is a UX research and testing platform that automates user research to deliver insights to improve digital user experiences. The platform allows you to quickly set up and run user experience tests on any website or domain, including live websites, prototypes, your competitor's website, and more and can be used on any device. Loop11 makes it easy to engage with users to generate insights for user researchers, UX designers, and product managers to build better products your customers will love. Want to give Loop11 a try? Then create a free account and enjoy a 14-day free trial.
Remesh
remesh.ai
Remesh is an agile research platform that allows you to have a live conversation with your audience at scale, using AI to analyze and organize their responses in real-time. Gain fast, frequent, and efficient insights and make decisions with confidence. Remesh allows you to have a live conversation with your customers at scale, using AI to analyze and organize your audience’s responses in real-time. Gain fast, frequent, and efficient insights and make decisions with confidence.
Highlight
letshighlight.com
Highlight's in-home product testing platform helps global and emerging CPG brands innovate, test, and successfully launch new physical consumer products including food and beverages, beauty and personal care products, products for kids and pets. Highlight exists to build better products for people and the planet. Our end-to-end platform streamlines everything from recruit to data set, including all the logistics of getting product to target consumers. The client dashboard lets brands quickly initiate IHUTs and provides data visibility in real-time, usually within a few days of launch. Highlight’s clients (including brands like Nestle, P&G, and Estee Lauder) have tested products in early development, blind-tested products against the competition, and benchmarked in-market products for category insight. Well-designed and executed product tests can provide reliable data on a broad range of products.
YOMO
yomoai.com
YOMO is an innovative AI-driven SaaS platform engineered to revolutionize the way businesses interact with and benefit from their meetings. It stands out as a comprehensive solution for enhancing meeting productivity and decision-making in the SaaS and startup sectors. At its core, YOMO offers seamless integration with popular meeting platforms like Google Meet, enabling businesses to record, transcribe, and analyze their meetings with unprecedented efficiency. Utilizing advanced AI technology, YOMO not only provides accurate and automated transcriptions but also generates intelligent summaries tailored to specific organizational needs. The platform's standout feature, ASKYOMO, functions like an organizational ChatGPT, allowing users to query past meeting data for instant insights, making it a groundbreaking tool for information retrieval and knowledge management. Moreover, YOMO facilitates better document management by allowing users to store, manage, and share meeting transcripts and insights through an intuitive document hub. The Clips feature further enhances its utility by enabling users to extract and share key video segments directly from transcripts, ensuring critical meeting moments are easily accessible and communicable. YOMO is more than just a meeting tool; it's a strategic asset for any business looking to capitalize on the wealth of information generated in meetings. By turning conversations into actionable insights, YOMO empowers SMBs and startups to streamline their decision-making processes and boost overall productivity.
Lightster
lightster.co
Lightster is the only platform that instantly surrounds you with potential customers that can test your product, tell you about their pain-points, and give you their feedback. What you can do on Lightster: - Conduct customer discovery sessions. - Test product designs & prototypes. - Brainstorm ideas. - Marketing content validation.
UXArmy
uxarmy.com
UXArmy is a user research platform. With UXArmy, the creation of a user test takes minutes and user responses start flowing in within hours of the test launch. UXArmy Online Usability Testing captures screen video as the testers follow the instructions and tasks you have set out for them. You can see their screen and hear them think aloud as they navigate in your website or mobile app. While reviewing the test results you can edit videos to create short clips of key findings. The vendor says by sharing video feedback with product managers, developers, and marketing leads you can make a stronger impact of findings from your user research.
Voxpopme
voxpopme.com
At Voxpopme, we believe you shouldn't sacrifice quality to get the insights you need quickly, at a reasonable cost. Insights teams are under immense pressure to deliver reliable answers to crucial business questions with limited resources. We can help. Voxpopme transforms insights teams by collecting, centralizing, and analyzing qualitative data. Voxpopme's Qualitative Insights Platform combines the speed of Video Surveys, our complete video survey tool, with the depth of Live Interviews, our IDI and focus group product, and the power of AI Insights for 60x faster analysis. More brands trust Voxpopme to enrich their research studies and fundamentally transform how they build better products and shape visionary companies. Want to learn how we help solve these problems? Visit www.voxpopme.com today.
Clueify
clueify.com
Clueify provides you with crucial performance feedback on your concepts before you launch them. Using our AI, you can predict with 92% accuracy where users will look and how they will perceive your design. It's like having hundreds of test users just a click away, but without the associated costs. Follow a data-driven design approach for better results.
Plotline
plotline.so
Plotline is an in-app engagement platform for consumer internet companies. Product and marketing teams can configure highly customizable in-app messages or nudges to improve feature adoption and drive conversions. Fully no-code.
Upsiide
upsiide.com
Upsiide is a SaaS platform built and continuously improved by the consumer experts at Dig Insights. Upsiide allows you to refine and validate your innovation ideas more efficiently and effectively. ... Show More rganizations that move their innovation process onto the Upsiide platform see significantly reduced time to market and significantly improved in-market success. Innovation is often associated with new products. But innovation is much broader, encompassing new products, new variants, new features, new services, new claims, new communication, etc. Upsiide is a single platform to test every innovation in every category. Leveraging our in-house consumer research experts and their decades’ worth of expertise, we’ve reinvented 3 core elements of traditional research: - The Respondent Experience: Upsiide’s gamified interface drives better respondent engagement and more accurate data. - The Analysis Experience: Intuitive data visualization that facilitates strategic analysis and decision-making. - Creating a study: Expertly created, customizable study templates covering a range of innovation needs. Upsiide is very flexible and can be used the way you want - as the innovation insights platform for your entire organization or just to run individual studies. Click the buttons on the top to either check out Upsiide for yourself, risk-free or to chat with our Sales team for a demo!
PropFuel
propfuel.com
PropFuel is a SaaS platform helping associations turn broadcast communications into conversations. These conversations capture the Voice of the Member, identify individual needs and streamline one-on-one engagement.
Cloodot
cloodot.com
Cloodot is an all-in-one omni channel customer experience management suite. Cloodot facilitates an efficient and consistent workflow to build reputation, engage, and nurture long term relation with customers through multiple digital platforms Manage chats and reviews from multiple Google my business listings, Facebook pages, WhatsApp numbers, Google business messages listings, Websites, SMS/Text numbers etc. through one easy to use dashboard. 1. Better online reputation Easily collect, showcase & respond to more reviews. 2. Easy Omni presence Bring all chats to an easy-to-use multi agent inbox. Direct chat option in Google search to get more enquiries easily. Distribute and assign channels to one or more users, handover chats and reviews between users and departments in a second. Multiple agents can collaborate and manage channels like WhatsApp, Google messages etc. which is not possible using original native apps. 3. Fast and quality engagement Cut down first & average response times to just seconds from hours. Custom template replies, reminders, tags, tasks, notes etc. 4. Automatic CSAT measurement Automatic CSAT survey on every chat channel to measure quality of engagement. 5. Re-engagement campaigns Generate more revenue from existing customers by sending bulk messages about offers and programs periodically. 6. Workload reduction Automated review replies & Agent-Bot collaborative chat management workflow reduces manpower involvement by 50 - 80%. Makes customer engagement extremely easy for CS agents. 7. Easy supervision Real-time performance monitoring and reporting brings more accountability. Agents become more productive, ultimately resulting in faster & quality experience for customers. 8. Cost reduction Replaces 1/2 a dozen different paid tools. Increases efficiency & reduces overall expenses. 9. Safe access No need to provide CS agents any access to native platforms. Agents won't be distracted by other social media activities. 10. Superior support Dedicated account manager On-Call support No cost staff training No setup cost
Groopit
groopit.co
Outsmart competitors with crowdsolving. Simplify how employees share and use competitive intelligence to build competitive advantage. Sharing has never been easier. Employees share intel from Teams, Slack, Salesforce, a web browser, mobile app, or wherever they work. With just three taps and less than a minute, they’ll share high-quality, quantitative competitive intel, making it easy to stay on top of competitors. Using intel is lightning-fast. Groopit aggregates and delivers actionable insights in data feeds and views. Everyone involved has access to the most up-to-date, real-time insights to inform their own choices, making it possible for every employee to sharpen the competitive edge. Integrating intel into existing enterprise systems is easy with Groopit's data access API. Seamlessly add intel to Tableau, PowerBI, Salesforce, or existing CI dashboards. Groopit ensures that you can leverage intel in all the systems decisions are made.
Track.co
track.co
Increase your company's revenue: manage Customer Experience Monitor your customer perception through surveys. Get reports with different insights and carry out real-time negotiations. Count on experts prepared to help you raise your company's CX level, build customer loyalty and increase your revenue.
Pay Compliment
paycompliment.com
Pay Compliment is a platform for customers, peers and managers to give direct feedback to the people and organisations they interact with so that customer service levels and employee performance are maintained at the highest possible levels in real time, all of the time. Pay Compliment helps people and organisations reach peak performance and customer service, by providing customers, peers & managers with a platform to give and receive direct feedback.
SatisMeter
satismeter.com
SatisMeter is a powerful customer feedback tool that helps you keep an eye on customer satisfaction, monitor your product performance, and answer all the questions standing between you and business growth. Utilize different survey templates (NPS, CSAT, CES) to measure satisfaction across multiple touchpoints within the customer journey, or create customized micro surveys to adjust pricing, look at product-market fit, and more. Easily create a survey, set up an event trigger, or target the audience based on their attributes. Then, set a recurring schedule, and review your feedback. Send out surveys from just about anywhere (public website, web app, email, public link, mobile SDK). And achieve anything with your feedback through a range of integrations (Intercom, Slack, Zapier, API, and more). Save time by installing via one-click Segment integration, downloading premade HTML email templates, and running surveys that can automatically switch to a user's language. Unlike many other products on the market, SatisMeter's pricing is based on your success—the number of responses rather than survey displays. SatisMeter plans are feature all-inclusive with unlimited projects, users, and surveys. Best of all, top-tier support services and easy setup make it a favorite of the world's most customer-oriented SaaS companies. So don’t wait—start collecting better customer feedback today.
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