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Affiniv

Affiniv

Affiniv 是一款客户体验平台,帮助企业收集 NPS 和 CSAT 反馈,利用 AI 分析数据,发现可行的业务增长见解。

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Affiniv is a customer experience platform that helps businesses collect NPS, CSAT, and customer feedback in general, analyze it using AI, and uncover actionable insights for business growth.

Using its product, users can create surveys, send them through multiple channels (Email, WhatsApp, Web-Embed, etc.), and then analyze the responses on an AI-powered dashboard. Brands utilize this feedback to improve their existing products and processes, gather ideas for new launches, and convert detractors into promoters.

Affiniv is affordable, easy to use, and includes 1:1 onboarding support. It is a bootstrapped SaaS business focused on building a high-quality product for its global customer base, with customer experience at the heart of its mission.

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