movingimage
movingimage.com
movingimage is a global leader in delivering secure enterprise video solutions. Simply put, it wants to revolutionize the way in which companies use video. Many leading enterprises, including DAX-listed corporations such as the Volkswagen Group, Deutsche Telekom, BMW, Deutsche Bank, and Infineon, already use its secure Enterprise Video Platform (EVP). movingimage empowers companies to connect with their audience worldwide using the power of video. Leveraging advanced AI technologies, its platform enhances video creation, management, and distribution, enabling smarter, data-driven decisions that maximize impact and efficiency. From creation and streaming to hosting and distribution, movingimage offers a one-stop shop for all video applications, live and on-demand. The centralized cloud-based solution enables companies to manage all types of video content centrally and efficiently and stream it in superior quality on any end device, creating a unique video experience for their audience. In addition to the SaaS products, movingimage’s video production expert supports companies of any size in creating high-quality corporate videos and in delivering livestreaming excellence, especially for complex live events.
Beladed
corporate.beladed.com
Beladed, an interactive livestream platform, pioneers the use of live-voting in digital media, offering a unique way for creators and brands to connect with audiences through livestream, e-commerce, marketing and advertising. Beladed is transforming digital and live-event media through audience participation, solving the problem of passive media with live-voting features on livestreams and advertising.
Yostream
yostream.io
Yostream is a browser-based live streaming and podcasting software that allows you to record in high quality and live stream using customization with overlays, logos, and other branding elements. Yostream simplifies the process of recording remote podcasts and video interviews, delivering audio and video quality that rivals that of a million-dollar studio. Yostream offers easy-to-use live streaming and cloud recording features for creators of all kinds, including individuals, businesses, and organizations. It's an essential tool for journalists, activists, marketers, teachers, and life coaches.
100ms
100ms.live
Integrate Real Time Audio and Video conferencing, Interactive Live Streaming, and Chat in your apps with 100ms. With support for HLS and RTMP Live Streaming and Recording, Picture-in-Picture (PiP), CallKit, VoIP, one-to-one Video Call Modes, Audio Rooms, Video Player and much more, add immersive real-time communications to your apps. The 100ms platform is the infrastructure that helps you build live experiences in mobile and web applications. You can use 100ms to extend and customize the application to develop your ideal live experience. 100ms enables you to build high-quality video meetings and live streaming in your app. Developers use 100ms to build custom solutions for companies in industries like Education, Healthcare, Fitness, Live Shopping, Events & more. Some of the features of 100ms are - - HD Quality Live Video Conferencing & Real-Time Audio-Video Live Streaming - Rich chat with participants - Cloud Recording - Screen Sharing - Mobile-first Live Streaming (with HLS and RTMP) - Raise Hand & BRB (Be Right Back) - Role-based Permissions - Request/Force Role Change of Remote Peers - Remote Audio/Video Mute/Unmute Peers - Remove Peers - End & Lock Rooms - Preview Room before Joining - Active Speaker Mode - Audio Only Room Mode - Hero Mode - Spotlight Mode Apart from being feature-rich, 100ms also takes care of what it takes to deliver an awesome video conferencing or streaming experience. 100ms handles complex audio-video edge cases so that you don’t have to, some of which are - - In-built disconnection and network switch handling - Automatic lowest latency server choice - In-built network degradation handling - Granular device capture errors
Resi
resi.io
Resi is a leader in the video delivery space specializing in high quality transmission for web, multisite, and on-demand streaming. Resi provides multi-platform online, site-to-site and video-on-demand streaming with unprecedented quality, reliability and powerful automation and analytics tools to grow and engage your online audience. Through the patented Resilient Streaming Protocol (RSP), 100% content transmission to simultaneous destinations is possible even through complete internet disruptions.
webinar.net
webinar.net
Webinar.net launched in 2019, designed to be a modern alternative to the dated Meeting tools that are often used for marketing and training applications, It is a powerful, easy-to-use online presentation platform with polished user interfaces. Webinar.net is the first online presentation platform fully hosted in the cloud. This architecture allows our customers reach to very large audiences without capacity concerns, and enjoy simple, cost-effective pricing. Your brand is fully represented when delivering online presentations via webinar.net, not your technology provider’s. You should expect that users will be able to join presentations from their mobile device or desktop with no app downloads or hassles. Webinar.net provides companies with a simple and cost-effective solution to deliver powerful audio and video presentations to a global audience. With live, simulive, and on-demand broadcasting options, you have the power to control when and how your content is delivered.
OnTheFly
onthefly.stream
OnTheFly is a live and multistreaming platform that allows you to stream live to multiple social media platforms simultaneously. OnTheFly is built for anyone who live streams, including gamers, brands, educators, and anyone with content to share. OnTheFly empowers businesses and creators to leverage the power of live streaming by simplifying multi-platform streaming and audience engagement. OnTheFly offers a platform that allows you to: ~ Host impactful live events: Conduct insightful interviews with industry leaders, unveil new products with dynamic demos, or raise awareness for your cause through compelling fundraising events. ~ Reach a global audience: Stream live to a vast network of viewers across their preferred platforms, maximizing your reach and impact. ~ Enhance audience interaction: Fuel audience engagement through interactive live shopping experiences or by incorporating live Q&A sessions into your video podcasts and news broadcasts. Stay ahead of the curve with OnTheFly resources: ~ Streamline your workflow: Access comprehensive product guides and tutorials to optimize your live streaming experience. ~ Gain industry insights: Learn from leading live streaming professionals through insightful series hosted on our channel. ~ Empower your team: Equip your team with the knowledge and tools to execute high-impact live streams.
Wowza
wowza.com
Wowza is the experienced and trusted partner for reliable, scalable video solutions. For more than 15 years, Wowza has powered 35,000+ video implementations globally across a range of end markets, including media, enterprise, government, aerospace, healthcare, and more. Wowza’s video on demand (VOD) and live streaming solutions solve the most challenging aspects of video for its customers, ensuring reliable, secure experiences that businesses can trust from a SOC 2 compliant provider.
EFFORT
geteffort.com
EFFORT is a mobile-first, cloud-based platform designed to streamline complex workflows for organizations across various industries. Developed by Spoors, EFFORT enables users to create custom workflows, forms, and approvals efficiently, making it ideal for tasks like field data collection, inspections, and audits.
UJET
ujet.cx
UJET leads the way in AI-powered contact center innovation, delivering a future-proof, cloud platform that redefines the customer experience with cutting-edge AI, true multimodality, and a mobile-first approach. We infuse AI across every aspect of your customer journey and contact center operations, to drive automation and efficiency. UJET's AI solutions empower agents, optimize customer journeys, and transform contact center operations for elevated experiences and actionable insights. Built on a cloud-native architecture with a unique CRM-first approach, UJET ensures unmatched security, scalability, and prioritized data insights (without storing PII). Designed for effortless use, UJET partners with businesses to deliver exceptional interactions, smarter decision-making, and accelerated growth in the AI-driven world.
Teloz
teloz.com
Teloz is the pinnacle of advanced technology in the world of cloud contact centers. Teloz is an AI-powered solution that offers an omnichannel experience, combining the latest features with unparalleled efficiency. With its state-of-the-art cloud contact center, Teloz ensures seamless customer interactions across multiple channels. Experience the cutting-edge capabilities of Teloz as it transforms customer service through its innovative AI algorithms and advanced analytics. Elevate your contact center operations to new heights with Teloz, where technology meets excellence.
Reecall
reecall.com
AI productivity tools to manage incoming requests. The excellence of an infinite customer center. Answer 100% of the inbound calls, 24x7. We automate up to 60% of the requests during the phone call. Multiply your team productivity & focus on advising your customers and save time on request processing. Experience customer success from the first week. Manage your Contact Center ROI and activate the right levers to reach Excellence. This is the right call!
PromptVoice
promptvoice.com
PromptVoice provides an innovative, award winning cloud-hosted white-label audio streaming and recording solution that enables MSPs and telecoms resellers to sell high-margin, professionally voiced audio recordings as part of their telephony and UC propositions. With the move to cloud-based telephony, PromptVoice saw the need to completely re-invent the way prompts, in-queue and on-hold audio are delivered into a channel first proposition. PromptVoice Portal is specifically designed to enable resellers to scoop up the margin they’ve previously had to leave behind. This highly disruptive solution offers outstanding functionality, with straight-forward processes and simple pricing, all delivered through a secure, white-label portal that’s fully owned by the reseller, but operated by the end user. Manufacturing service providers (MSPs) of UCaaS and CCaaS platforms can embed PromptVoice as an integral part of their proposition, adding valuable functionality and additional margin whilst differentiating their platform, and reducing customer churn. Integration using APIs and SSO is simple and fast and helps service providers deliver professionally recorded prompts, in-queue and on hold audio, in a way that's profitable for themselves and their partners.
plan.com
plan.com
Connect your business, customers, and suppliers with our my.plan platform. Operates across mobile devices and multiple networks for ultimate connectivity. plan.com stands as the UK's leading business communications provider, committed to connecting teams, customers, and suppliers through its award-winning software solutions and network partnerships. plan.com has been revolutionising the mobile industry with its technology-led approach to business communications for over a decade. plan.com has set the industry standard for business communications with my.plan, the ultimate connectivity platform. Trusted by customers and partners, my.plan is the only tool businesses need to comprehensively manage their mobile connectivity in one, easy to use platform.
Parlance
parlancecorp.com
The voice is a powerful tool. Parlance believe that consumers deserve friction-free, voice-driven access at the organizations they communicate with everyday. Parlance uses conversational AI to modernize and improve every caller’s journey by empowering organizations to harness the power of voice. Parlance enables your customers to speak naturally and connect quickly when they call on the phone. Over 25 years of expertise in healthcare, enterprise and education have taught us that technology alone doesn't guarantee its success or yours. Instead, success comes from forging strong partnerships – knowing your organization, understanding your challenges, and supporting your goals. As a managed service, Parlance offers not only industry-leading technology, but a team of passionate professionals who guarantee ROI.
HoduSoft
hodusoft.com
At HoduSoft, they are dedicated to revolutionizing business communication with their innovative solutions. As a leading provider of communication software, they empower businesses worldwide to enhance customer experiences, streamline operations, and drive growth. With their flagship products like HoduCC (Contact Center Software) and HoduPBX (IP PBX Software), they offer cutting-edge solutions tailored to meet the diverse needs of modern enterprises. Whether you're a small startup or a large corporation, they have the tools and expertise to transform your communication infrastructure. Their mission is simple: to help businesses thrive in the digital age by providing reliable, scalable, and feature-rich communication solutions. From advanced call center functionalities to seamless collaboration tools, they are here to support your business every step of the way.
Geomant
geomant.com
With offices worldwide and certification by leading technology providers, including Buzzeasy, Avaya, Microsoft, Genesys, and Cisco, Geomant is a well-established, innovative Software Developer and Systems Integrator specializing in solutions that improve efficiency, optimize the workforce, and strengthen contact center operations–and an AI-first approach. As part of Mtech, Mplus Group's advanced technology business unit, Geomant encapsulates cutting-edge AI technologies, such as AI Studio, LiveCoach, Insights, and much more. They are here to help businesses navigate the challenges of integrating and managing communication solutions within multiple systems and environments.
FoneBox
frontstage.cc
FrontStage brings the flexibility of unified management of all communication channels of your Omni-Chanel communication strategy in the emerging digital era. With a single platform, you will replace the existing heterogeneous environment of various single-purpose applications. We will individually connect it to all key corporate information systems and thus completely merge with your business processes and procedures. If you are missing some specific applications or processes, we will supplement them as a customer module developed to order, so that no link is missing in the overall communication strategy and business procedures. By using advanced technologies, artificial intelligence and machine learning, we will automate repetitive procedures and increase the quality of care provided. FrontStage will not only play a role in customer support, but will also bring you invaluable data about your customers' interactions and requirements. The new generation of FrontStage will increase the loyalty of your customers, increase your knowledge of their behavior and at the same time dramatically reduce your operating costs.
Fonada
fonada.com
Fonada offers end-to-end customer engagement broadcasting solutions for businesses. It helps organizations send promotional offers, alerts, updates, and more through Automated calls and SMS. Fonada was founded in 2018 with a mission to help startups reach millions of customers and become a household name. It was founded by Mr. Nitish Gopalani and Sumit Mohan Saxena. Since its inception, it has come a long way and helped over 200 businesses innovate, boost brand image, and enhance ROI through strategic insights by staying ahead of the market.
Edify
edify.cx
Edify is a one-window, global communications platform with the tools to connect every person, system, and channel inside and outside an organization. It unites contact center (CCaaS), unified communications (UCaaS), and APIs with every channel, powered by AI, in one cloud-native no-code package. Edify's mission is to activate the collective power of business users & developers to create experiences employees & customers love.
Dexem
dexem.com
French SaaS software publisher, Dexem helps companies modernize their call management and create lasting links with their customers by telephone. With Dexem: - Analyze the origin of your calls (campaigns, media, traffic sources) and optimize your marketing investments using Call Tracking. - Automate the qualification and routing of your incoming calls using the Interactive Voice Server (IVR). - Manage your teams' incoming and outgoing calls and improve their efficiency with Call Manager. More than 500 companies trust us. Like them, modernize your call management with Dexem!
Comstice
comstice.com
Comstice, Inc. is an established (20+ years) player in the customer interaction / contact center domain, offering agent webphone, reporting, and wallboard solutions that are straightforward to deploy and easy to interact with for agents, supervisors, managers and business stakeholders. Comstice solutions support Avaya, Cisco and Amazon Connect contact center technologies, and have been deployed globally across a range of industries that include local and national government departments, manufacturing and automotive industry, banking, finance and healthcare. By helping employees connect as a team, Comstice enables enterprises to run better customer service, responsive business for ever changing customer demands and outperform in competition. With offices in London and the US, Comstice provides services and support across the world.
CommandLInk
commandlink.com
CommandLink empowers enterprises with a transformative digital strategic advantage leveraging our single-source full-stack technology solutions integrated into one cloud application. We build Next-Generation Software-Defined Hybrid Networks (SD-WAN) with integrated managed security, unified with Cloud Communications and Collaboration software, fully integrated into the Command|Link SaaS Platform. Our support is service workflow integrated with monitoring and alerting, auto-support-case creation, and assignment to a dedicated Command|POD team of certified tier 3 engineers backed by 100% uptime SLA options.
calldesk
calldesk.ai
calldesk enables contact centers to automate repetitive inbound calls to deliver the best customer experience while optimizing costs. As the European pioneer of AI-powered voice agents (autonomous virtual agents available immediately, 24/7 and without queue time), calldesk enables contact centers to free up thousands of hours to focus their agents on high value-added interactions. calldesk voice agents are in production in the customer services of COVEA, Enedis, La Poste, OUI.sncf, CNP Assurances and Dalkia, and handled >10 million calls in 2019.
Aheeva
aheeva.com
Created in 2000, Aheeva is specialized in products and services within superior technological solutions for contact centers. The Aheeva software suite gathers all the features required for efficiently managing-contact centers: intelligent distribution of inbound and outbound calls, varied and high-performance dialing modes (predictive, progressive, preview), multilingual interface, unlimited number of detailed reports, unlimited number of routing scripts, quality control (remote and real-time listening), audio and video call recording, audio and video live monitoring, staff management... These applications will make your company virtual, for they are integrated into a simple, completely flexible platform, accessible from anywhere, wherever an Internet connection is available. With AheevaCCS, you have the possibility to increase your contact center's return on investment, regardless of its size, to achieve a superior customer service, and to gain higher profitability.
Telebroad
telebroad.com
Welcome to Telebroad, an industry leader in cloud-based PBX phone systems. Our solutions are designed to be flexible, affordable, and reliable, perfect for businesses of all sizes. Why Telebroad? • Advanced Features: Continually updated with the latest technology. • Scalability: Easily grow your phone system as your business expands. • Easy Setup: Quick, hassle-free implementation. • Minimal Downtime: Reliable cloud-based maintenance. • Security: Your communications are always protected. • Comprehensive Support: Our dedicated team is here to help. • Reliability: Experience seamless communication without disruptions. Thousands of businesses across America trust Telebroad to streamline their communication and help them thrive. Telebroad is an industry innovator, providing cloud-based PBX phone systems that are flexible, affordable, and reliable enough to handle the demands and nuances of businesses of every type and size. At Telebroad, our mission is to deliver the most advanced, feature-rich communication system that’s flexible, scalable, easy to implement, hassle-free to maintain, absolutely secure, continually updated, fully serviced and supported, and most importantly – reliable.
virtualQ
virtualq.io
virtualQ is the market leader in Intelligent Waiting-loop and Call-back Services. It specializes in customer experience optimization in the service sector, bringing to the area its unique service solutions. With a product portfolio based on Intelligent Waiting-loop Management and Voice Intelligence (AI), our service tech enterprise creates a customer-oriented digital service world. virtualQ’s Intelligent Waiting-loop Management combines the best of machine learning and data science technologies: our patented Intelligent Waiting-loop and Call-back Service (virtual Queue) does away with the wait in service hotlines. A virtual assistant takes the caller’s place and notifies them when it’s their turn. This spares customers annoying waits and evens out the peaks throughout the course of a day. Using Intelligent, Workload-based Appointment Management (virtualQ Appointment), you can also offer individual consultation slots to your customers for less urgent, more consultation-intensive topics, thereby filling idle periods. As a pioneer in the service sector, the product portfolio of virtualQ encompasses modern, data-based Voice Intelligence (AI) to provide your customers with innovative and reliable service. Intelligent algorithms and voice automation technology categorise customers according to the help they need, ensuring that a more streamlined service is waiting for them. It also allows customers to change their personal information without involving call agents. Furthermore, virtualQ Voice Intelligence (AI) can answer recurring customer queries over the phone automatically and spare your customers a tedious hunt through your FAQs. This allows you to create a positive customer experience and minimize the number of consultations.
SaleSquared
salesquared.io
SaleSquared provides Voice, VOIP, Conversational AI, Chatbot and SMS communication solutions for enterprise sales and support teams. Join 1000+ brands and solve your inbound + outbound call management needs with our solution, boost your sales, and provide better support to all your customers.
Luware
luware.com
Luware develops customer service solutions that enable organizations to communicate more effectively. Fully leveraging the Microsoft technology stack, Luware Nimbus, Luware's Contact Center as a Service solution, adds the contact center and intelligent task routing functionality you need to effectively manage customer inquiries in Microsoft Teams. Luware Recording extends the offering with a fully managed cloud recording solution that enables organizations to take full advantage of these modern communication channels while remaining compliant.
ISI Analytics
isianalytics.com
ISI Queue Analytics offers unparalleled insights into call queue performance, seamlessly integrating with Cisco, Webex and Microsoft Teams. It provides a cost-effective solution to oversee call handling, wait time management, and overall customer experience without the complexity of traditional contact center infrastructure. The Ultimate Queue Performance Tool Call Center Insights powered by ISI Queue Analytics Secure caller journey visibility and insights without the cost and complexity of deploying and maintaining a full-fledged contact center. ISI’s Queue Analytics platform coupled with existing call queuing capabilities from Cisco, Webex and Microsoft enables customers to significantly reduce Contact Center operational costs. With advanced reporting capabilities, call recording and real-time performance metrics, ISI provides a solution suite enhancing each of your call center queues. If you use Cisco, Webex Calling, Microsoft Teams, or Avaya, you need ISI. Its SaaS software provides the most comprehensive CDR reporting and unified communication analytics available for these leading platforms.
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