Page 17 - Top Gridspace Alternatives

WeConnect.chat

weconnect.chat

The all-in-one conversational AI platform Supercharge your business with WeConnect.chat’s conversational AI interfaces. Streamline lead generation, elevate customer support, revolutionize onboarding, and unlock limitless possibilities with a custom AI chatbot. Seamlessly integrate rule-based components and harness the potential of a multi-channel agent dashboard.

ChatShape

chatshape.com

ChatShape is a next-generation AI powered tool which lets you build AI powered chatbots for your website. Just go to chatshape.com/create, add your website link which will be crawled, and the text will be used to train a chatbot that you can embed on your website to answer customer queries instantly, convert more visitors to customers, and save you hundreds of hours of time.

BotDistrikt

botdistrikt.com

BotDistrikt is a user experience-focused platform that allows businesses to build chatbots without requiring any coding skills. It offers a complete chatbot solution for both startups and established enterprises. The tool is specifically designed for marketers, customers, and developers. For marketers, it enables the design of a virtual personality, creation of targeted campaigns, and provides data-driven insights. For customers, BotDistrikt ensures 24/7 bot availability, allowing fluid and engaged conversations. It also supports human handovers to manage tickets and allows multi-channel communication. For developers, the platform is highly customizable; it includes logical conditions, regex patterns, AI training, API integrations, and Javascript functions to support complex, two-way conversations. BotDistrikt's chatbots are capable of functioning on various channels, including Whatsapp, Facebook Messenger, Telegram, websites, Google Assistant, and Skype. It also integrates with useful tools like Dialogflow, Wit.ai, Gmail, and Slack. The platform is supported by Entrepreneur First and the Infocomm Development Authority of Singapore. With an emphasis on customer-focused, AI-powered chatbots, BotDistrikt aims to offer an easy, fun, and smart tool for building and implementing chatbot strategy.

arabot

arabot.io

The Leading No-Code Chatbot Platform. built for enterprise to automate customer interactions & service fulfilment at scale, SUPERFAST. arabot is MENA’s leading low-code enterprise chatbot platform designed to help businesses automate tasks, drive superior customer service, increase sales and create meaningful conversational experiences with their customers using conversational AI. arabot.io provides anyone with the tools to build, test, manage and deploy bots in minutes. With robust administrative features and enterprise-grade security, we process over 2 million monthly business-to-customer conversations. Our goal is to help businesses make communication with their customers faster, smoother and more efficient. Since 2016, we have created chatbots for e-commerce, automotive, e-government, energy & utilities, retail and telecommunications on FB Messenger, WhatsApp, Slack, Telegram, Hangouts, Website, and other communication platforms.

Howazit

howazit.com

At Howazit we help organizations of all types, sizes, and industries meet customer expectations and walk them through their journey, by enabling simple and, most importantly, relevant communication. Our marketing and operations solutions enable you to interact with customers at relevant touchpoints, measure their customer experience, and act accordingly in a personal, tailored manner.

Officely AI

officely.ai

Officely AI is a revolutionary platform designed to create tailored AI agents that seamlessly integrate into an organization's processes. These AI agents act as virtual team members, tackling tasks that traditionally require human intervention. They excel in recruiting, training, and mentoring new team members, serving as personal assistants for employees based on predefined business data and tool integrations, such as CRM or ERP systems.

Lyris.ai

lyris.ai

About Lyris is your AI-powered team member based on GPT4, capable of being tailored to various roles according to your requirements. Our no-code ai chatbot platform helps Sales & Marketing, Operations, and Customer Service teams effortlessly construct seamless conversational experiences from end to end, revolutionizing how businesses engage with their audience and ensuring a boost in performance and productivity. Lyris can work as your - 1. AI sales chatbot: Power up your Sales - Increase conversions by more than 30% - 1:1 Personalization 2. AI customer support: Deliver VIP Treatment to Your Customers - Increase FCRR by more than 70% - 24/7 Live Support 3. AI employee assistant: Automate your sales processes - 70x Faster access to information - 97% Accuracy Simply choose a role, paste your code, and watch it sell!

Responsa

responsa.ai

Responsa is the ChatBot and Conversational AI platform for the next-generation Customer & Employee Experience. Ready to use, scalable, multichannel, and integrated with the latest Generative AI technologies. A virtual assistant available at all times for your customers, employees, and help desk and contact center agents, quickly configurable and integrable with all your business systems and channels. In addition, in Responsa a team of specialists is dedicated to the realization of custom enterprise projects of Artificial Intelligence with the aim of improving services and optimizing the processes of companies. Responsa uses the best AI technologies on the market to offer tailor-made solutions that meet the specific needs of its customers in various sectors, helping them to create unique and personalized experiences, reduce costs, optimize processes, and improve their Customer & Employee Experience.

Rebotify

rebotify.com

Rebotify is an online bot platform. Use Rebotify to create chat bot for Facebook, Slack, WeChat & more. It only takes 5 minutes to build and launch your bot. No programming required, just draw a flowchart. Build once, publish anywhere. Make your own bot today. It is free. Rebotify's easy-to-use automation solution helps businesses of all sizes increase conversions, empower employees and reduce costs with AI-powered chatbots.

Pingbix

pingbix.com

Pingbix is an innovative online platform designed to streamline various business processes and enhance productivity through automation and intelligent solutions. Here are some key features and benefits of using Pingbix: * Task Management: Pingbix offers comprehensive tools for managing tasks and projects. Users can create, assign, and track tasks with ease, ensuring that nothing falls through the cracks. * Communication Tools: The platform includes robust communication features, such as instant messaging and video conferencing, to facilitate seamless collaboration among team members. * Workflow Automation: Pingbix helps automate repetitive tasks and workflows, reducing the manual effort required and minimizing the risk of errors. * Integration Capabilities: It supports integration with a variety of other software and services, allowing users to connect their existing tools and streamline their workflows. * Data Analytics and Reporting: The platform provides powerful analytics and reporting features, helping businesses to make data-driven decisions and track performance metrics effectively. * Customizable Dashboards: Users can create personalized dashboards to monitor key metrics and keep track of important tasks and deadlines. * Security and Compliance: Pingbix prioritizes data security and compliance, ensuring that all user data is protected according to industry standards.

Thinkstack

thinkstack.ai

Thinkstack, we believe AI should make conversations easier, not harder. Our tool empowers you to quickly build AI-powered chatbots that feel like real conversations. With thinkstack, you can: * Arm your chatbot with knowledge from your website, documents, and more. We'll extract and structure the key details. * Customize your chatbot's look and feel to match your brand. * Integrate chatbot seamlessly into your website for personalized support. * Handle multiple languages with ease. * Collect lead information. We handle artificial intelligence so you can focus on real connections.

Zifront

zifront.com

Chatbot and Live Chat software for lead generation and customer success.

Yugasa Bot

helloyubo.com

Yugasa Bot is a Generative AI powered NLP based SaaS platform to create virtual receptions to automate the front desk and support tasks of a Hospital / Clinic / Lab, 24x7. These virtual chat assistants can chat in 100+ languages including multiple Indian vernacular languages. YugasaBot can be trained to handle tasks and queries related to Doctor Appointment booking, Lab Report Status, Blood Bank information, Pharmacy, Beds availability, Insurance, etc. These bots are capable of reducing the support cost of a hospital by up to 40%. The chatbots created using the YugasaBot platform are omnichannel and can be put at any communication channel like WhatsApp, FB Messenger, Website, Mobile app, etc. It is a Plug-n-Play solution and requires no coding knowledge to make it intelligent around a business. Its various extensions like Yu-Desk, Yu-DB, Yu-Consult, AND multiple out-of-the-box features like WhatsApp Campaigning, HACK (Human Agent Control Kit), and eCommerce, make YugasaBot a 360-degree, ready-to-use solution for healthcare businesses. The product is VAPT validated and sits in a very safe and secure ecosystem. The other D2C clients from eCommerce, Education, RealEstate, and BFSI business domains are also currently harnessing the potential of YugasaBot for automating their Promotion, Lead Generation, and Customer Support.

VirtualSpirits

virtualspirits.com

VirtualSpirits Chatbot provides a contact solution for any business. It covers e-commerce, professional services, technical support, electronics, or fashion. Suitable for websites of public or private institutions. It can be configured according to individual interests. Add a logo, answer customers' questions, capture the attention of users, and answer their inquiries to convert them into potential customers. Choose the type of plan that best suits the company's needs.

STAN AI

stan.ai

STAN is the first digital property manager assistant. It uses artificial intelligence to respond to texts and emails for property managers 24/7. STAN launched in 2019 by two former property management executives who spent more than 20 years in the industry and have worked for North America’s largest management company. STAN is an award-winning platform, having been recognized by Rogers, FedEx, National Research Counsel, George Brown College, StartUp Canada, the Waterloo Accelerator Centre, and more!

Posh AI

posh.ai

Posh is a venture backed conversational AI company that spun out of MIT's AI lab in 2018. We are committed to democratizing access to banking and accelerating the responsible adoption of AI for financial institutions, transforming how they serve their communities and employees. We transform how financial services companies connect with their customers and automate contact center workflow. Our AI platform spans messaging and voice channels.

Cuber

cuber.ai

Cuber AI is a SaaS company dedicated to disrupting the hyperautomation market with BotzForce, its low-cost automation platform. We upend the old way of providing IT Help Desk, Sales Process Automation, and Customer Support with next-gen generative AI and automation solutions. Our BotzForce platform enables enterprises to manage time-consuming and repetitive tasks more efficiently and lower costs by automating infrastructure with modern solutions like conversational AI, cloud capabilities, and a simple no-code platform. Cuber AI is headquartered in Silicon Valley, with offices located in Hyderabad, India.

Boost.ai

boost.ai

Committed to delivering outstanding customer experiences, Boost.ai stands at the forefront of enterprise-grade conversational AI. Driven to enable unparalleled interactions between people and organizations, Boost.ai harnesses cutting-edge technology to push the boundaries of AI responsibly. Its proprietary self-learning AI platform empowers businesses to automate interactions at scale, enhancing efficiency and driving positive outcomes. Trusted by enterprises across various industries, Boost.ai's virtual agents consistently maintain resolution rates above 90 percent, automating thousands of interactions daily. Founded in 2016, Boost.ai is backed by Nordic Capital and operates from its headquarters in Sandnes, Norway, with global offices in cities including Los Angeles, Copenhagen, and London.

Laiye

laiye.com

Laiye is the pioneer of the Work Execution System, a business and technology framework built around synergy between human and digital workers. Laiye’s software brings together in one platform the disparate tools businesses use to carry out digital tasks, such as Intelligent Document Processing(IDP), Conversational AI, Process Mining, Intelligent Automation and others. In addition, Large Language Models and Foundation Models will be leveraged in the design and use-case creation process, which will speed up development and time to value for customers. Built on the premise of an open ecosystem, Laiye helps businesses optimize the technologies they already have in place. Laiye is the first company in its industry to commit to returning 100% of licence fees should agreed business outcomes not be achieved.

Verloop.io

verloop.io

Verloop.io is the world's leading customer support automation platform. It helps businesses deliver delightful support experiences to their customers, across channels. Verloop.io's platform seamlessly delivers support across various channels, ranging from websites and WhatsApp to in-app and voice interactions. With a global trust from over 5000 brands, including prominent names like Decathlon, Cleartrip, and Nykaa, Verloop.io caters to enterprises and SMBs alike. Verloop.io's end-to-end solution sets us apart, offering a three-fold approach: 1. Initial Query Resolution: In the first phase of contact center interactions, Verloop.io employs AI support through both chat and voice. Verloop.io's conversational AI solutions efficiently handle most customer queries. 2. Human-Agent Support: As queries escalate to human agents, Verloop.io introduces Co-pilot for support—a powerful AI tool aiding human agents with accurate responses. The tool suggests responses to enhance agent efficiency. Leveraging speech-to-text and AnswerFlow powered by document cognition, agents can also leverage our generative AI powered tools like AI-summary, AI-Rephrase, AI-Expand, and AI-Tone Adjustment to ensure best responses and increased customer satisfaction. 3. AI-Powered Quality Analysis (QA): Verloop.io's Sparks offers the ultimate solution for Quality Analysts, automating call analysis using Generative AI. This ensures a streamlined process for continuous improvement. In addition to the above tools, businesses can use Verloop.io's bot builder- Recipes along with Smart block to easily begin their journey towards offering the best customer experience. In a gist, Verloop.io aims to simplify and elevate the customer support journey through innovative automation and AI-powered solutions

Performline

performline.com

PerformLine is a leading provider of compliance technology that empowers organizations to mitigate regulatory risk across their sales and marketing channels, including the web, calls, messages, emails, documents, and social media. PerformLine automates the path to discover, monitor, and mitigate consumer protection risks and ensure brand safety. The PerformLine SaaS platform features full workflow capabilities, real-time analytics, remediation, monitoring, and archiving while providing significant time and cost savings by automating compliance activities across channels and departments.

Mainstay

mainstay.com

Mainstay is the student engagement platform that’s powered by behaviorally intelligent chatbots. It is purpose-built to positively influence students and guide them throughout their academic journeys. Hundreds of higher education institutions and college access networks have partnered with Mainstay to support 5 million students. With a research-backed approach to student engagement, AdmitHub is proven to close equity gaps, boost enrollment, and improve retention. Mainstay's AI knowledge base maps more than 4 million student questions to accurate answers across 10,000+ topics. Insights from these interactions empower colleges and universities to effectively drive positive student outcomes through empathetic conversations and proactive nudges.

Unless

unless.com

The mission of UNLESS is to let users interact with their devices on human terms, by turning user interfaces into a dialogue. Our conversational UI platform offers businesses an AI-driven solution that facilitates a personalized conversation with every user. This is made possible through a variety of UI components that can easily be added to any existing product without requiring technical expertise.

Language I/O

languageio.com

Language I/O's software enables monolingual (i.e., English-speaking-only) customer support teams to chat, email, and provide self-service support in over 100 languages in real-time. With its unique machine translation technology, it can get a team up and running with accurate, secure translations for a company and industry within 24 hours. Its GDPR-compliant and ISO-27001 certified software integrates with all major customer relationship management systems (CRMs) including Salesforce, Zendesk, and Oracle. By providing translations to customer service agents in the platforms they already use, it empowers them to respond to customer email and chat queries with the click of a button.

Infinity Portal

infinity.co

Discover what happens before, during, and after every call, and take real actions to drive marketing and operational efficiencies. Infinity is a world class ISO 27001 Certified call intelligence platform with granular visitor tracking capabilities. Infinity enables you to map the entire customer journey and unlock invaluable insights such as the campaigns, webpages, and exact keywords your customers engaged with before they pick up the phone. Pinpointing where call conversions are coming from will help you see the full picture when it comes to analyzing performance. You’ll be able to generate impressive ROI on your marketing spend by totally eliminating the guesswork around what is generating sales. The Infinity Hub is constantly evolving to empower users to create best-in-class customer experiences by enabling them to integrate with the latest versions of Google Ads, Google Analytics, Looker Studio, Hubspot, Salesforce and many more. We also integrate with Instagram and Facebook which means Infinity users can uncover additional value from their social ads. Our Conversation Analytics suite analyses all inbound and outbound calls, at scale, and offers vital insights into what is and isn’t resulting in positive outcomes. Agent ID provides granular insight into individual agent performance so you can create tailored training sessions geared towards creating seamless customer experiences. Some of the results we’ve helped our customers achieve include: 79% increase in conversions for Flight Centre 64% reduction in Customer Acquisition Costs (CAC) for Pendragon 50% reduction in call centre costs for Access Self Storage

[24]7.ai

247.ai

[24]7.ai™ customer engagement solutions use conversational artificial intelligence to understand customer intent, enabling companies to create personalized, predictive, and effortless customer experiences across all channels; attract and retain customers; boost agent productivity and satisfaction; and drive revenues while lowering costs. The world’s largest and most recognizable brands use [24]7.ai intent-driven technologies to serve several hundred million visitors through billions of conversations annually, most of which are automated. The result is an order of magnitude improvement in digital adoption, customer satisfaction, and revenue growth.

BIK

bik.ai

BIK (bik.ai) is the most intelligent conversational marketing platform helping E-commerce businesses drive multiple ROI. This platform enables a brand to transact automation with Chatbots, manage multitasking with CRM, create customized broadcasts with campaigns & attain real-time growth insights. With the vision of creating a customer-centric platform, BIK (bik.ai) is helping various segments of businesses earn an ROI of 137x and empowering businesses worldwide with the slogan of Making Brands Limitless!

Twixor

twixor.com

Twixor redefines CX with Generative AI & NLP, creating dynamic customer journeys on messaging channels. Twixor's low-code/ no-code CX platform merges Digital Assistant and Intelligent Process Automation, offering personalized, goal-oriented interactions. It goes beyond scripted responses, generating empathetic, customized recommendations and solutions, enhancing customer satisfaction across marketing, business transactions, and support operations. * Proven Success: With 400+ clients globally, including Fortune 500 companies, and 1 billion+ interactions managed every quarter, Twixor is also trusted and recognized with 7 patents. * Transformative Benefits: With Twixor, achieve a 25%+ conversation rate, reduce operating costs by 15-25%, and increase brand engagement by 80%. * Key Features: Our platform offers a drag-and-drop Journey Builder Studio, AI & NLP-powered conversational engine, Live & Virtual Agents, Smart Campaign Management, omnichannel support for 120 languages, and an AI-driven Analytical Dashboard. * Recognised as the Best Customer Experience Platform in Retail and Ecommerce in India, we've also gained recognition as an emerging Conversational AI Vendor in the MEA region. Twixor's partners of choice include one of the world’s largest Banking Platforms & CPaaS Players, and many others across MEA, and APAC, who trust our white-labeled solutions. In short, Twixor empowers businesses to craft dynamic customer journeys, delivering exceptional CX that sets you apart in your industry.

Equal Time

equaltime.io

Equal Time is an AI-assistant for virtual meetings. Equal Time goes beyond meeting transcription and automated Action-items, to help promote more inclusive meetings. Our technology helps you involve quieter voices, and get personalized recommendations on how to improve your leadership. Review details of the meeting later with a searchable and sharable transcript. Gain insight into the cost of your meeting with an estimate of the cost incurred. Use ice breakers, meeting timers, and Rounds to spice up your meetings. Get started for free today! www.equaltime.io Established in 2021, by two women in tech, Equal Time has rapidly grown to include a team of dedicated and talented individuals who are passionate about enhancing productivity and inclusivity in the digital workspace. At Equal Time, our mission is clear – we aim to revolutionize the way teams interact and collaborate in virtual meetings, fostering a culture of equality and efficiency. By facilitating clear communication, thorough record-keeping, and fairer participation, Equal Time is empowering teams to thrive in the modern digital workspace.

Voyc

voyc.ai

Voyc enables regulated firms to check 100% of contact centre interactions with our speech analytics AI software, helping to improve operational efficiencies, catch complaints, identify vulnerable customers, and deliver an exceptional customer experience. In the face of increasing regulatory pressure and consumer distrust, it has become imperative for financial services companies to monitor 100% of customer interactions. It’s an all too familiar challenge: How can companies ensure that 100% of customer calls are effectively monitored for quality assurance and in a way that is scalable, cost-efficient, and objectively accurate? Voyc helps companies automatically identify interactions of regulatory importance, such as complaints and vulnerable customers, points out calls that need special attention, improves agent performance and automates QA workflows. Promising quick implementation, ease-of-use, and bank-grade security, Voyc is here to revolutionise your quality assurance processes.