Page 47 - Top Business Apps - Nepal

Readymode

readymode.com

Readymode is an all-in-one call center software that intelligently connects agents with more leads in less time. We empower businesses to maximize efficiency, boost productivity, and grow their revenue—all at an affordable cost. In 2014, our founder and CEO, Jason Jantz, leveraged his 25+ years of industry experience to build a platform that meets the specific needs of call centers and sales teams. Readymode (formerly Xencall) is a hybrid-cloud solution that provides businesses with the flexibility they need, leveraging the benefits of both cloud-based and on-premise systems. Readymode also helps you get the most out of your leads with advanced features like fully integrated CRM, built-in compliance tools, real-time reporting and analytics, and an industry-leading predictive dialer. Whether you're looking to streamline operations or scale your business, Readymode is more than just software; we’re your partner in success.

3CX

3cx.com

3CX is the developer of an open standards communications solution which innovates business connectivity and collaboration, replacing proprietary PBXs. The award-winning software enables companies of all sizes to cut telco costs, boost employee productivity, and enhance the customer experience. With integrated video conferencing, apps for Android and iOS, website live chat, SMS and WhatsApp Messaging Integration, 3CX offers companies a complete communications package out of the box.

Dialaxy

dialaxy.com

Dialaxy is a cloud-based telephony solution that helps to connect with your customers anywhere around the globe. It is a platform that brings communications together by accessing through a mobile, tablet, computer, or laptop. Dialaxy allows startups and businesses to buy instant local support numbers from USA and Canada. With their easy-to-use interface and robust backend architecture, any business can set up its call center within less than 2 minutes. Some Dialaxy features that will help your business in smooth functioning are: * Unlimited calls and messages within USA and Canada * Voicemail * Agent Groups * Advanced Analytics and Reports * Integrations * Call Recording and many more They at Dialaxy are working 24/7 to bring the best solutions for you & provide a stellar customer experience. Together, Let’s VOICE UP your Business.

CallTower

calltower.com

Experience the power of advanced cloud communications with CallTower's unified, connected solutions. Stay connected, productive, and happy. Since its inception in 2002, CallTower has evolved into a global cloud-based, enterprise-class Unified Communications, Contact Center and Collaboration solutions provider for growing organizations worldwide. CallTower provides, integrates and supports industry-leading solutions, including Operator Connect for Microsoft® Teams, Teams Direct Routing, GCC High Teams Direct Routing, Office 365, Cisco® Webex Calling / UCM, Cisco® CCPP, Zoom (BYOC), Zoom Phone, CT Cloud UCaaS and four contact center options, including Five9 for business customers.

Daktela

daktela.com

One hub for seamless communications. With Daktela, you can effortlessly manage all your customer communications - voice, email, web chat, SMS, and social media interactions - from one central location, whether on their desktop or mobile app. They take pride in developing all their solutions in-house, ensuring each tool is flexible and precisely tailored to enhance your operations and boost customer satisfaction. Daktela is at the forefront of innovation; they were the first communications provider to integrate GPT technology. Their portfolio also includes a range of add-ons designed to optimise your communications strategy, featuring advanced Workforce Management tools and AI Voice and Chat Bots that automate interactions and scale with your business growth. Daktela is all-in-one contact center solution perfectly suited for small and mid-size businesses. They connect phone, email, sms, webchat and social through one tool to enhance omnichannel customer experience. They combine virtual pbx, omni-channel contact center technology, realtime analytics, integrated CRM and helpdesk and offer a single platform with rich API to help companies improve productivity and overall customer experience. Daktela provides integrated global voice services, sms messaging and DID numbers from more than 70 countries. They are committed to award winning 24/7 customer support.

3CLogic

3clogic.com

3CLogic transforms customer and employee experiences with its leading Cloud Contact Center and AI capabilities purpose-built to enhance today's leading CRM and Customer Service Management platforms. Globally available and leveraged by the world's leading brands, its solutions empower enterprise organizations with innovative features such as intelligent self-service, generative and Conversational AI, agent automation & coaching, and AI-powered sentiment analytics – all designed to lower operational costs, maximize ROI, and optimize each interaction across IT Service Desks, Customer Support, Sales or HR Services teams.

CloudCall

cloudcall.com

CloudCall's unparalleled CRM integration unifies your communications, improves data quality, increases productivity, and captures all conversations. CloudCall is the voice and communication system for your sales and recruitment teams. Without leaving their CRM or ATS, recruiters and salespeople: * Fly through tasks with click-to-call, list power dialing, and pre-recorded voicemail drops * Seamlessly capture data with integrated notes and automatic call recording * View relevant caller notes and details through inbound caller notifications * Work remotely as efficiently as in the office, using their own devices * Companies better detect issues and replicate best practices via call recordings and live monitoring of calls

CallCloud

callcloud.app

Discover the best Salesloft, Outreach, and Hubspot Power Dialer - Boost your sales and streamline your calling process with our seamless power dialer - CallCloud. CallCloud enables teams to drive more revenue by automating and speeding up call workflows so they can reach more human connections. CallCloud works in the background allowing teams to do more prospecting, emailing, and selling.

8x8 Connect

8x8.com

8x8 Connect is an intuitive, all-in-one multi-channel communications management portal. It allows you to manage your SMS or voice messages campaigns across multiple channels, send millions of messages through a single platform, and get real-time reports for better analytics and optimization. A communication platform that is plug and play: * Break through those silos - Consolidate customer conversations on a single dashboard for easier campaign management. * Make yourself heard with ease - Import customer contacts and segment them as groups so you can conveniently broadcast your updates and marketing campaigns to hundreds of thousands of recipients with just a few clicks. * Build engaging experiences in minutes - Automate custom workflows easily by dragging and dropping widgets or choosing from prebuilt templates, no coding needed.

Quaderno

quaderno.io

Quaderno handles tax compliance worldwide so savvy entrepreneurs don’t have to. Our mission is for you to focus on your business and the work you love. Quaderno provides all the tools you need to sell your services and information products globally without stressing about tax. We focus on digital tax compliance worldwide, therefore our most common use cases are: - Digital entrepreneurs - SaaS businesses - eCommerces - Platforms and marketplaces We created Quaderno as a tool to simplify the tedious process of digital tax compliance for ourselves, and we discovered that we had something really good. Since then, we have been working on implementing new features to make digital businesses more efficient and life easier. These are some of our favorite features so that you can get to know us a little better: - Streamline tax compliance forever with one click - Focus on driving sales instead of keeping up with taxes - Keep a close eye on the metrics that matter - Use instant tax reports to file returns in minutes Plus, as part of our toolkit for savvy entrepreneurs, we also have an API, a beautiful Checkout, Quaderno Billing, and Quaderno Connect. Need more details? Quaderno can help you out with all the follow and more: - Automatic VAT/GST tax calculation - Automatic US sales tax after easy configuration - 15+ one-click integrations, and the only service with a Zapier integration that allows you to do a million things (quite literally!) - Collective data reports from all sales channels, platforms, and payment gateways in one easy-to-use dashboard - Instant tax reports by country - VAT ID verification for B2B transactions - Secure storage of customer data, according to local tax laws around the world - Currency exchange based on official rates, always up-to-date - Automatic, 100% customizable invoices in every language - Seamless payment option for your business, Quaderno Checkout - Helpful accounting reports, such recurring expenses and balance sheets - You can try all of this yourself for free with the Quaderno free trial. Our best-in-class customer support team is happy to help you with any questions.

TaxCloud

taxcloud.com

Combining the power of automation and a team of certified TaxGeeks, TaxCloud instantly calculates sales tax rates across the 13,000+ jurisdictions in the U.S., collects sales tax at the moment of transaction, files with 100% accuracy, and helps you manage audits as they arise. TaxCloud has been partnering with merchants in all 50 U.S. states to simplify sales tax calculation, collection, and filing since 2010.

Complyt

complyt.io

Looking for a solution to streamline your sales tax management? Complyt is the top platform for automating sales tax in the US, making it easy for businesses around the world to stay compliant. Our advanced technology works smoothly with your existing ERP and billing systems. It tracks where you need to collect sales tax and automates reporting, filing, and payment. Save time and resources with Complyt, the best in the business for sales tax automation. How Complyt Works: 1. Integration: Direct ERP integration and CSV solutions. 2. Nexus Monitoring: Tracks economic and physical nexus obligations. 3. State Registrations: Registers your business in relevant states. 4. Accurate Sales Tax Collection: Real-time sales tax calculation for every invoice. 5. Automated Filing & Remittance: Prepares and submits returns automatically. 6. Exemption Certificate Management: Validates and documents exemption certificates. Complyt is part of the VAT IT Group, the largest indirect tax specialist in the world, serving over 27,000 clients globally, including Facebook, Microsoft, and Amazon. With 44 offices worldwide, VAT IT provides a robust infrastructure and strong tax office relationships, making Complyt your comprehensive one-stop-shop for all US sales tax needs.

EXEMPTAX

exemptax.com

EXEMPTAX helps businesses automate the process of collecting, validating, and renewing resale and tax exemption certificates for your tax exempt customers in a secure and easy to platform. We offer flexible and transparent plans, various integrations, custom branding, and end-to-end managed services solutions. Test drive a Free Plan, no credit card required. Become Audit Ready Today!

Maqsam

maqsam.com

Maqsam is the leading Arabic AI-powered Contact Center Solution in the MENA region designed to revolutionize customer experience. Leveraging groundbreaking advancements in AI technology, Maqsam has spearheaded accurate Arabic Call Transcription, advanced analytics, and insights, along with unique AI modeling utilizing its in-house designed LLM. With Maqsam, support and sales teams can automate repetitive tasks, increase efficiency, and drive revenue growth across multiple communication channels including voice calls, WhatsApp and more. We enable companies to expand market reach and establish local presence with access to local numbers in more than 200 cities. Companies can integrate Maqsam with their preferred CRM system to optimize data management and deliver customer service that exceeds expectations.

Yonda Tax

yondatax.com

Yonda Tax is a managed service and platform that automates Sales Tax Compliance for online businesses so that you can focus on selling without the overhead of managing complex US sales tax. Yonda Tax offers eCommerce, SaaS and Digital companies: - Nexus monitoring - Sales tax registration - Sales tax calculations - Automated tax filing - Sales tax automation - On-hand sales tax consultant for expert tax advice

Fusion Connect

fusionconnect.com

Fusion Connect, an industry leading cloud communications provider, removes complexity so customers can focus on running their business. We use our technical expertise and industry know-how to build the ‘right-fit’ communications and collaboration solutions for our customers, be it managed connectivity and network access, UCaaS, CCaaS, SD-WAN, managed security, or Microsoft Teams. Fusion Connect, a Morgan Stanley Company, takes a unique customer-first approach to building, implementing, and supporting customized solutions with uptime performance backed by an industry-leading service guarantee.

ConnectPath

connectpath.cx

ConnectPath is a serverless implementation in the same AWS Commercial Regions that Amazon Connect is available in. It makes use of many AWS services including Route 53, CloudFront, S3, API Gateway, AppSync, Lambda, DynamoDB, Cognito, SNS, SQS and SES. It is a fully elastic architecture and can scale on demand. ConnectPath is designed to be used as an agent desktop for Amazon Connect call centers only. Anyone who has system admin permissions can onboard ConnectPath in less than 15 minutes by following the onboarding process elsewhere on this blog. During the onboarding process, ConnectPath uses a CloudFormation template to create an IAM role that has the permissions necessary to integrate with your Amazon Connect instance. ConnectPath also generates several Lambda functions, a Dynamo DB table, Kinesis stream and S3 Bucket in your AWS Account. ConnectPath works with the users that may be using the CCP. For example if you are using a CRM with an embedded CCP, ConnectPath will still report your activities and status. We think the feature set of ConnectPath is such that you may want to run both, but users with ConnectPath will see other agents who only use the CCP. Some features, like agent to agent chat will not work between ConnectPath and CCP, however.

Taxually

taxually.com

Taxually delivers fully automated VAT, GST and Sales Tax compliance solutions that cater for all business types, from online retailers to those with complex tax departments. Our strength lies in the skillset of our people who not only understand the world of taxes but possess the ability to translate it into technology solutions that help organisations reduce their administrative burden, improve the quality of their indirect tax compliance activities and mitigate the associated risks.

Octobat

octobat.com

Automated tax-compliance and billing for digital businesses Sell at the right tax rate. Send compliant receipts and invoices. Get powerful reports. Sync your payment gateways or e-commerce platform transactions.

Taxdoo

taxdoo.com

Taxdoo is a fast and sustainably growing company based in Hamburg, Germany. Since our foundation in 2016 we consider ourselves to be translators of the agile world of e-commerce and tax compliance, translating complex regulations into simple processes. Our cloud-based solution enables online merchants, tax consultants and marketplaces within Europe to focus on what matters most: the success of their company in global competition. Among other features, Taxdoo handles the VAT processes in foreign EU countries and the UK automatically and securely via a single platform. Through the automated collecting, monitoring and evaluation of the transaction data, our system recognizes the respective VAT liabilities in Europe and prepares them clearly, incl. who is liable for VAT, VAT amount and country of taxation.

Jumper.ai

jumper.ai

Vonage, a global cloud communications leader, helps businesses accelerate their digital transformation. Through Jumper.ai, the Vonage conversational commerce application, businesses can now create AI-powered omnichannel experiences that boost sales and increase customer satisfaction. Jumper makes every conversation count with a beautiful blend of automated chatbots and live agents, across every stage of your customers' journey. This end-to-end conversational commerce and shopper engagement solution, is used by enterprises like Disney, Unilever, Jollibee, Samsung, BMW, Reckitt Benckiser, and Loreal. Jumper creates omnichannel, messaging-first customer engagement and shopping journeys across social, messaging, and web (WhatsApp, Messenger, iMessage, Twitter, SMS, LINE, Google Ads, Brand website, and more). Vonage’s suite of enterprise solutions personalize the customer experience, increase ad conversions, offer guided shopping, process orders, collect payments, send notifications, gather insights for consumer re-engagement, and make it all happen through chat and contextual involvement of human agents and AI.

VAT4U

vat4u.com

VAT4U is an innovative AI-driven VAT engine designed to streamline and automate VAT management processes for AP (Accounts Payable) and T&E (Travel Expenses). The platform offers comprehensive solutions to optimize VAT recovery, reduce processing time and costs, and improve compliance. • Automated invoice compliance assessment powered by AI for VAT refund. • Identification of recoverable VAT for local and foreign transactions • Automated VAT reporting • Robotic process automation for effortless submission of VAT claims and reports to tax portals • VAT4U Smart AI can be deployed in 4 solutions to streamline your VAT management for Travel, Accounts Payable, e-commerce, and for Experts. • Seamless API Integration for easy connectivity

Acqueon

acqueon.com

Acqueon leads the way as the premier Generative AI-powered Revenue Execution Platform, specializing in outbound communications tailored to empower B2C enterprises in regulated and non-regulated industries in achieving their revenue generation goals and revenue recovery objectives. Covering a range of essential use cases including Collections, Internet Sales, Telephone Sales, Proactive Service, Reminders, Outage Notifications, and Appointment Management, Acqueon enables customers to elevate sales performance and enhance customer satisfaction. We achieve this through the automation of communication workflows, optimizing human resources, utilizing predictive analytics and AI for strategic customer engagement, ensuring compliance with privacy and communication regulations, and seamlessly integrating with existing communications infrastructure and record systems. With more than 110,000 agents and 200 global customers placing their trust in Acqueon, businesses experience increased revenue outcomes while fostering lasting, loyal customer relationships.

2Chat

2chat.co

All-in-one programmable WhatsApp automation for small teams that works with WhatsApp Messenger and WhatsApp Business. Programmable and highly customizable WhatsApp. Close more deals, talk to your customers, and send notifications.

Qurable

creators.qurable.co

Qurable is a cutting-edge platform focused on innovating loyalty programs for businesses of all sizes. Their technology integrates various ecosystems and payment methods to help companies enhance customer engagement and drive growth. Key Features: * Scalable Technology: Qurable provides solutions that adapt to different business needs, making it easy to implement loyalty initiatives that promote recurring consumption and usability. * Cross-Brand Compatibility: The platform allows for seamless integration with existing loyalty programs, expanding the reach and effectiveness of loyalty initiatives across multiple brands. * Gamification: Qurable transforms customer interactions into engaging challenges, tracking progress and rewarding achievements to foster loyalty. * Data Insights: Businesses can analyze customer behavior through digital footprints, allowing for personalized rewards and targeted promotions without extensive coding. * User-Friendly Portal: The white-label end-user portal offers features like loyalty points tracking, user profiles, and visualizations of achievements, enhancing customer engagement.

MOOVA

moova.io

At Moova, we reimagine last-mile logistics for a Sustainable World. We have developed efficient systems that enable accessible, safe, and sustainable urban mobility. We use our technology to offer same and next-day delivery, and we license it to logistics and courier companies through a SaaS model. Moova empowers logistics players by enabling them access to systems that connect vehicles with idle delivery capacity and, through artificial intelligence, ensure the most efficient route, saving time and costs. We own the most significant last-mile footprint in LATAM and work hard every day to shape the future of logistics in the region. We were selected as the most innovative company in the international G20 forum in Bali, Indonesia. We were invited to participate in the G20 Innovation League 2021 as ¨One of the 100 startups facing Humankind challenges¨ in the Smart Cities category. We take this honor very seriously: we want to bring the cities of the future to LATAM. We bet fully on technology and on the talent of our fantastic team to face some of the biggest challenges of sustainable mobility and the environment.

Teamboarding

teamboarding.com

Teamboarding is designed to streamline the technical journey of your teams, offering a comprehensive solution for onboarding, upskilling and reskilling. Our platform ensures that every member is supported, whether they're joining the team, growing their skills or adapting to new roles and challenges. With Teamboarding, you can efficiently manage the onboarding of technical talent, guide continuous learning and facilitate the reskilling process, all while maintaining productivity and alignment with your business goals. We are here to make sure your team’s experience is smooth, effective and empowering from day one.

Terrand

terrand.app

Reinventing operational excellence in Latin America. At Terrand, we don't just innovate; we transform. We are more than a startup; We are the pillar that strengthens and empowers frontline workers, the true heroes of our economy. With a combination of cutting-edge technology and passion, we strive to improve safety, quality and efficiency in every corner of the continent. Do you really know what is happening in your company? With Terrand, you will always know. Our platform gives you real-time visibility into your company's operations, from the smallest report to trends and predictive data. We are based on three essential pillars: 1. Immediacy: Anyone can report an event in real time in a simple and direct way. 2. Traceable Interoperability: We eliminate information silos and bureaucracy, offering a clear and cohesive vision of interdepartmental processes, reducing risks and accelerating responses. 3. Analysis and Prediction: Our system not only allows you to understand what is happening, but also anticipate and act before events occur. At Terrand, we don't just build software; Our vision is to empower organizations to operate safely and efficiently, eliminating the risk of the unknown and saving lives. Join us on this mission. Together, let's make Latin America a bastion of safety, quality and operational excellence.

Aibidia

aibidia.com

Aibidia, founded in 2018, provides the technology that enables multinational enterprises to make more considered transfer pricing decisions. Our connected, end-to-end platform provides organizations the ability to take full control of their business and implement considered tax strategies across the entire group. With over 5,000 legal entities managed on our platform and an average revenue of 7 billion Euros among our clients, we are dedicated to helping the world’s largest enterprises transform their cross-border business management, leading to healthy global business.

TargetBoard

targetboard.ai

TargetBoard is an AI-powered operating system that transforms how businesses monitor, analyze, and act on their Key Performance Indicators (KPIs). Our platform offers seamless integration across systems for accurate monitoring, uncovers hidden trends and opportunities, and aids in effective decision-making. By establishing clear objectives and fostering team alignment, TargetBoard creates a focused, motivated environment for stakeholders. Embrace the power of AI-driven insights with TargetBoard and make strategic, data-driven decisions that propel your business forward.

Klearcom

klearcom.com

Klearcom is the world’s leading Customer Call Path Testing platform, assisting global organizations with real-time contact center testing. Klearcom provides global Voice and IVR testing capabilities to organizations with a dependency on customer communication. Its AI based platform will automatically analyze the full customer call path, benchmark performance and alert on every single issue through the IVR and network to the agent, using a single test. Reduce the cost and risk of downtime on both speech and DTMF based IVR’s with Klearcom. Testing includes IVR call path, regression, load and live monitoring.

Leanspots

leanspots.com

Leanspots is a StartUp Ecosystem Manager. A hybrid marketplace & fintech software that incorporates proprietary technologies based on AI, BigData and NLP. Optimize the resources of your innovation infrastructure with an intelligent tool. If you are a University, Entrepreneurship Center, Accelerator or Incubator this is your tool.

VirtualPBX

virtualpbx.com

VirtualPBX pioneered cloud based business phone systems and still has the most features, the highest reliability, and the best value. No matter the size of your company, you can have a corporate-class business phone system without the expense or hassle of buying and maintaining your own phone switch. And with VirtualPBX, you can use your own phones, or save even more with our business VoIP service. Within a few clicks and a couple of minutes, you can have a fully automated, cutting-edge VirtualPBX business phone system that gives you great features, 99.999% uptime, advanced call routing, simple administration, and US-based professional support. Plans start at $9.99/month.

Comcast Business

business.comcast.com

Comcast Business offers a broad suite of technology solutions to keep businesses of all sizes ready for what’s next. With a range of offerings including connectivity, secure networking, advanced cybersecurity, and unified communications solutions, Comcast Business is partnering with business and technology leaders across industries and integrating Masergy, a leader in software defined networking, to help drive businesses forward.

Bling

bling.com.br

We simplify business management for people who are driven by the dream of entrepreneurship, through a practical and accessible online platform. We are proud to be among the best-known management software development companies in the country and to be, according to the Brazilian Electronic Commerce Association - ABComm, one of the best technologies for e-commerce in Brazil! We are a LWSA company, and more than 300 restless professionals are part of our team, working daily with the aim of making entrepreneurs' lives easier. Our digital solution and customer support are responsible for facilitating the management of more than 1 million entrepreneurs and dreamers across Brazil. And all of this is possible thanks to a team truly passionate about technology, full of restless, engaged and free-thinking people, who seek innovative solutions every day. Simplify and transform management for micro and small entrepreneurs who dream big. Bling fits into that dream.

Evolve IP

evolveip.net

Evolve IP brings together unified communications, collaboration, voice, virtual desktop, and contact center tools into a single, secure solution. Evolve IP partners with IT professionals to bring together their essential productivity and communication tools into a single, secure cloud-based solution, fine-tuned for the hybrid workforce and delivered as a service. By integrating these disconnected systems and filling in the gaps, we improve both productivity and security, increasing uptime to make the future of work better for everyone.

Office24by7

office24by7.com

Office24by7 provides various automation tools across the communication, marketing, and sales areas to make organizations leverage technological innovations for improved efficiency and higher growth prospects. Its comprehensive Communication Automation solutions enable companies to efficiently organize business communications, including inbound and outbound, to ensure a seamless customer service experience. Communication tools include Cloud-Telephony, IVR, Virtual Numbers, Click to Call, Missed Calls, and Conference Service. Office24by7 Marketing Automation tools allow for designing innovative and personalized campaigns, nurturing the leads over multiple communication channels, auto-set the campaign flow based on the user response, and tracking ROI over campaigns. Marketing automation tools include Lead Tracker, Landing Page Builder Software, Email Marketing, Bulk SMS Service, Bulk Voice Announcement, and Drip Marketing. Office24by Sales Automation Tools consists of a robust Sales CRM and Mobile App and helps to amplify sales team productivity, reduces the sales cycle, and efficiently manages office, field, and distributed sales teams. Office24by7 is a unique assembly of office automation solutions and services with an intelligent CRM and business process management tool at its core. With Office 24by7, you can simplify, automate, and manage essential business functions like Communication, Marketing, and Sales. Part of Striker Soft Solutions – an industry leader in communication solutions, Office24by7 started its operations in Hyderabad with communication automation tools and added marketing and sales automation tools to its array. It is about to come out with service automation tools soon.

QueueMetrics

queuemetrics.com

QueueMetrics call-center monitor lets you track agent productivity and working time, payrolls, sales targets, conversion rates, ACD, IVR and Music-on-hold events. Generate inbound and outbound campaign statistics and monitor realtime processes with customizable wallboards and reports. QueueMetrics is a highly scalable management, monitoring and reporting suite that addresses the needs of thousands of contact centers worldwide and offers a broad range of integrated benefits such as supporting unlimited agents, queues and campaigns, remote working features and support for themes and white labelling. QueueMetrics sets up modern standards in performance measurement, statistics and reporting for call centers based on the Asterisk PBX technology. Successfully used in thousands of contact centers worldwide, since 2004. Features - Measure, control and improve all aspects of your call center. * Works with your existing Asterisk PBX. * Easy, automated installation. * High scalability: from one to hundreds of outbound lines on multiple servers. * Run multiple prioritized campaigns in parallel. * Pervasive security model with extensive auditing capabilities. * Programmable handling of calls that do not complete. * Easy to integrate through its HTTP API. * Strong real-time monitoring capabilities. * Runs locally - you do not have to depend on third-party services. * Provides a set of "building blocks" so you can create custom-tailored solutions. QueueMetrics is available in English, Spanish, Portuguese, German, Brazilian, Arabian, Chinese, French, Dutch, Italian, Japanese, Hebrew, Polish, Slovak, Catalan, Georgian, Dutch, Hungarian, Greek and Korean.

SparkTG

sparktg.com

SparkTG is a leading Cloud Telephony Provider. Boost your Business with the help of Cloud Contact Center Solution SparkTG is a leading cloud-based contact center solution provider in India. With over Eight years of experience in developing state-of-art customised contact center solution across various companies in different industry verticals. * Quick Setup. No Upfront Cost. Reliable. Scalable. With the Simple & Quick Implementation of SparkTG - Contact Center Solution You Get: Professional Image Helps you to achieve professional image at no set-up cost. * Real-Time Analytics - Analyse your service in real-time and improve accordingly. * 24x7 Support We provide full customer support round the clock.

KnotAPI

knotapi.com

Knot powerfully improves products for you and your users, adding revenue-generating features and connecting cardholders to thousands of merchants.

Thulium

thulium.com

Provide exceptional customer service and respond to customer inquiries from anywhere. Your contact center system can be in your pocket! The app was created for traveling agents, managers and team leaders to provide them with real-time access to Thulium requests. ** Stay up to date Access to the list of current tickets will allow you to manage and control the helpdesk situation straight from your phone. **Reply to reports and add comments Now you can respond to customer requests even while on the road. Additionally, you can add comments in the thread of correspondence with the client, which will make it easier for you to record the most important information outside the office. ** Access customer information Check information about your clients to get better context of the conversation when working on tickets. **Manage your reports Straight from your phone, you can assign yourself to a ticket, change its category, priority, status and choose the queue to which the ticket will be assigned. Thulium is a contact center system dedicated to support departments and Customer Service to handle all customer communications. Thulium allows you to integrate all contact channels - calls, e-mails, chats and FB Messenger in one tool, improving the level of service and building customer loyalty. Thanks to functions such as customer identification, contact history, group mailbox and reporting, it guarantees that no customer contact is lost and that employees perform their work effectively.

Airtel Business

airtel.in

The B2B arm of Bharti Airtel, they are India's leading provider of secure and reliable connectivity, technology, and communications solutions. Their vast network spans across India, the US, Europe, Africa, the Middle East, Asia-Pacific, and SAARC, enabling them to serve businesses of all sizes and industries. They understand your unique needs—and so, they leverage their diverse portfolio to offer tailored solutions that help your business thrive. They are proud to be #1 in Connectivity, #1 in Cellular IoT, #1 in CPaaS, and among the top 3 in Data Centers. When you partner with then, you: * Transform your business digitally * Boost operational efficiency * Create delightful experiences for your customers * Unlock new revenue streams for your business * Enhance productivity and collaboration for your workforce With you on your journey to growth, innovation and limitless possibilities.

OpsPal

opspal.co.uk

OpsPal is a smart facility management tool which is a browser-based application running on AWS; fully mobile-responsive to work on your preferred device with six core apps including Risk Assessments, Checks, Procedures, Tasks, Problem Manager and Reports.

Surudo

home.surudo.ai

Automate your strategic account research and planning with Surudo. Use Surudo Bots to perform lookalike search to find lookalike companies and contacts, extract intent signals from LinkedIn, and more!

Alvaria

alvaria.com

Alvaria, Inc. is the holding company of two best-of-breed technology providers, Alvaria CX, a leader in customer experience outbound technology compliance and self-service, and Aspect, whose workforce engagement management solutions deliver the future of work innovation. While Alvaria remains one company, their go-forward business operating structure and market brands is two – Alvaria CX and Aspect. Alvaria brands empower human connection by building software that supports the best possible customer experience and workforce engagement. Their software is created to empower teams and customers by optimizing workforce engagement and enhancing customer interactions. Their solutions make an agent’s day-to-day better and, therefore, the customer’s experience better. They go beyond inbound and outbound to create a comprehensive software-driven system that makes the people behind your business shine brighter and your customers more loyal. Alvaria brands are transforming the way people interact with companies and increasing their client’s profits because of it. They are the leader in customer experience and workforce engagement software, fostering better connections through better technology. Their open, innovative platforms are purpose-built to deliver two essential experiences: feature-rich, intuitive, and intelligent workforce engagement management, and proactive enterprise outbound services. Proudly celebrating 50 years in business, Alvaria was formed from the merger of world leaders Aspect Software and Noble Systems. Today, their Alvaria brands are paving a new path in customer experience and workforce innovation empowering teams and agents to stay in touch with your customer’s side of the story.

C-Zentrix

c-zentrix.com

C-Zentrix is a leading Customer Experience and contact center solution provider with clients all over India, APAC, Middle East Asia, North America and Africa. It is continuously innovating and providing AI powered solutions for contact centers. C-Zentrix is specialist in Customer Experience and has experience in managing large contact centers, nationwide deployments, and integrations with numerous 3rd party solutions. They understand the need of customers and your distinct workflow. C-Zentrix has been a pioneer in crafting one of the most innovative products, a contact center in a box solution way back in 2005. Post that there has been no looking back. It offers voice, video, and digital solutions like WhatsApp, social, email, and service and lead CRM. The omnichannel solution is an all-in-one customer experience solution that has a state-of-art design and seamless integration with all available communication channels. The contact center solution comes with Drag & Drop Interactive Voice Response (IVR), Skill Based Routing, Predictive Dialing, Inbound/Outbound Call Routing, IPBX, Voice & Screen Loggers, Helpdesk CRM, Live Chat, Email management, Missed Call, and Call Blast. C-Zentrix has more than 1500+ clients and is spread across different continents with a unique focus on growth markets. C-Zentrix is aggressively bringing AI into the contact center. These solutions are providing huge cost savings and actionable insights to customers. Noteworthy are Voicebots and chatbots, Real time Assistant (Agent assist, Supervisor assist), Post call analytics, Sentiment Analysis and Summarizer.

Rupt

rupt.dev

Rupt helps subscription businesses reach their potential by finding revenue leaks such as account sharing, trial abuse, referral abuse, and more. Customers get a 5% - 20% increase in revenue in the first three months after integrating Rupt.

FluentStream

fluentstream.com

FluentStream is the leading communications provider for small to medium business and has been recognized by Inc. 5000 as one of the fastest-growing private companies six years in a row. FluentStream's mission is to simplify how businesses communicate with their customers. FluentStream enables service, sales and other professionals to deliver an exceptional customer experience from any device or location.

IVR GURU

ivrguru.com

IVR GURU hosted IVR Services, you can ensure customers are directed to the right place quickly and without frustration, whether they need an agent or can complete the transaction using the self-serve feature. IVR Guru is the fastest growing cloud telephony company, providing ivr service in Noida, Delhi NCR and across India. IVR Guru an Interactive Voice Response (IVR) which is simple, can process over a million calls an hour, usable, voice-driven, Voice XML IVR platform, cloud hosting services, and developer solutions. They are among the top virtual number companies in Delhi. They offer services of adroit staff that works efficiently and proficiently on your websites that widens your chances of eminence. They not only create a platform for your business but they also guide you through the journey of gaining existence in the world of business. With IVRGURU see your business flourish and gaining reputation on the web. You can even offer 24/7/365 service to callers so that when agents aren’t available, the IVR can still take manage their calls. IVR GURU allows you to easily build advanced automated call flows that will save time and increase customer satisfaction & you’ll be up and running in minutes.

MCube

mcube.com

Welcome to MCUBE - Your Trusted Cloud Telephony Partner in India! At MCUBE, they redefine communication excellence through cutting-edge solutions designed to elevate your business to new heights. As a leading cloud telephony service provider, they specialize in delivering a comprehensive suite of communication tools to streamline and enhance your customer interactions. Their Solutions: * Contact Center Solution: Seamlessly manage customer interactions for unparalleled service. * IVRS (Interactive Voice Response System): Enhance efficiency with automated, interactive customer support. * Autodialer: Boost productivity through automated outbound calling. * Toll-Free Number: Establish a national presence with toll-free communication. * Softphone Solution: Empower your team with flexible, software-based telephony. * Missed Call Service: Capture leads effortlessly with their missed call solutions. * Voice Broadcast: Broadcast messages at scale for impactful communication. * SMS Campaigns: Reach your audience instantly through targeted SMS campaigns. * Virtual PBX: Flexible virtual phone system tailored to your dynamic business needs. * Whatsapp Solution: Engage customers on your preferred messaging platform. Why MCUBE? * Industry-leading expertise * Robust and reliable solutions * Customized packages to suit your business needs * Unparalleled customer support

brightfin

brightfin.com

brightfin is a provider of mobile and telecom solutions offered natively through ServiceNow. brightfin is the only provider that converts telecom data to configuration items within ServiceNow to help companies manage IT assets and expenses. In addition, brightfin enhances efficiency through automated workflows and industry-leading services such as UEM, lifecycle management, bill pay, procurement, and delivery.

Abacus

theabacus.in

Embark on an exhilarating journey into the dynamic realm of cloud computing, where innovation, scalability, and efficiency converge to shape the future of technology. This vibrant community is your gateway to exploring every facet of cloud computing, from cutting-edge trends and best practices to insightful discussions on the transformative power of cloud technologies. Whether you're a seasoned cloud expert, an inquisitive enthusiast, or a business professional eager to harness the cloud's potential, this space is crafted to foster knowledge sharing, collaboration, and networking among like-minded cloud enthusiasts. Within this community, expect to discover: * Cloud Services and Solutions: Stay updated on the latest developments, spanning public, private, and hybrid cloud models, as well as serverless computing and container technologies. * Cloud Architecture and Security: Delve into the intricacies of designing robust and secure cloud architectures, ensuring data protection and compliance in the dynamic cloud environment. * Cloud Tools and Technologies: Explore the tools, frameworks, and platforms that streamline cloud management, monitoring, and deployment processes. * Cloud Business Applications: Uncover how cloud computing is reshaping industries, revolutionizing businesses through cost optimization, agility, and innovation. Together, let's unlock the full potential of cloud computing and drive the future of technology.

Startup Falcon

startupfalcon.com

Startup Falcon is a valuation calculator tool for early-stage startups. Using our valuation calculator is more reliable and less time-consuming than using traditional valuation methods. Our AI-Powered tool is based on globally recognized startup valuation methods that were devised by investors to get valuations for early-stage startups. Our qualitative valuation methods: 1- Scorecard Valuation Method. 2- Checklist Valuation Method (Berkus Method) 3- Risk Mitigation Valuation Method. 4- Step-up Valuation Method. In comparison to the old ways of early-stage startup valuation that depended on valuation excel templates, discounted cash flow, and valuation spreadsheets, Startup Falcon’s valuation calculator automates the pre-money valuation calculations by quantifying the qualitative aspects of the startups to arrive at a more reliable startup valuation that is going to be taken seriously by VCs, investors, incubators and accelerators.

Trackfront

trackfront.com

Create cost estimates, job quotes and custom proposals quickly and easily. Manage project communication, file sharing, approvals, stages and deadlines with the project wall. Track time & expenses to stay on budget and ensure profitability.

Ecosmob

ecosmob.com

Your preferred partner for custom software development and technology outsourcing. Ecosmob is a world-renowned provider of carrier-grade software solutions and services. They strive to deliver innovative and client-centric solutions. They help their clients modernize their networks to improve competitive positioning and business outcomes. With their team of experts, cutting-edge technologies, and transparent processes, they focus on providing excellence while ensuring outstanding customer service. Ecosmob's core expertise lies in VoIP solutions, DevOps, web applications, mobile applications, and outsourced developer staffing services. Ecosmob's highly skilled team of developers has a consistent track record of delivering customized solutions within specified deadlines. Their market-leading expertise and solutions power many of the world's tier-one service providers and independent software vendors. Their solutions are deployed in the telecom, IT, healthcare, education, real estate, hospitality, banking & finance, advertising & entertainment industries across the globe.

ISI Analytics

isianalytics.com

ISI Queue Analytics offers unparalleled insights into call queue performance, seamlessly integrating with Cisco, Webex and Microsoft Teams. It provides a cost-effective solution to oversee call handling, wait time management, and overall customer experience without the complexity of traditional contact center infrastructure. The Ultimate Queue Performance Tool Call Center Insights powered by ISI Queue Analytics Secure caller journey visibility and insights without the cost and complexity of deploying and maintaining a full-fledged contact center. ISI’s Queue Analytics platform coupled with existing call queuing capabilities from Cisco, Webex and Microsoft enables customers to significantly reduce Contact Center operational costs. With advanced reporting capabilities, call recording and real-time performance metrics, ISI provides a solution suite enhancing each of your call center queues. If you use Cisco, Webex Calling, Microsoft Teams, or Avaya, you need ISI. Its SaaS software provides the most comprehensive CDR reporting and unified communication analytics available for these leading platforms.

Servetel

servetel.in

Servetel by “Acefone”, previously known as just “Servetel” is a leading provider of cloud communication solutions focused on providing reliable and efficient communication between you and your customers. To overachieve this mission and span beyond its current operating ground, Servetel has now rebranded to Acefone, a global entity that thrives on providing enhanced and high-quality business communication for sales and customer success teams. With a new brand identity, Servetel steps into a global market equipped with a unified communication platform delivering interactions across diverse channels such as voice, SMS, video and instant messaging.

Luware

luware.com

Luware develops customer service solutions that enable organizations to communicate more effectively. Fully leveraging the Microsoft technology stack, Luware Nimbus, Luware's Contact Center as a Service solution, adds the contact center and intelligent task routing functionality you need to effectively manage customer inquiries in Microsoft Teams. Luware Recording extends the offering with a fully managed cloud recording solution that enables organizations to take full advantage of these modern communication channels while remaining compliant.

Quvu

quvu.co.uk

Quvu is a cloud-based contact centre management solution, allowing users to analyse live statistics, queues and agent activity using the hardware they already own. Featuring a predictive dialler, call recording and IVR, whilst harnessing the power of VoIP technology, Quvu empowers contact centre managers to radically improve the way they do business. Quvu is a joint venture between experienced VoIP providers soho66, and goldfish.ie