Page 7 - Top Calabrio Alternatives
contiinex
contiinex.com
Contiinex is an industry vertical speech AI platform for Healthcare & financial services enterprises that can be deployed on private-cloud to drive incremental sales, manage risk, and increase customer retention through a combination of speech analytics and voice bots.
ViaDialog
viadialog.com
ViaDialog designs innovative solutions for the management and automation of customer interactions. Thanks to our expertise in omnichannel flow management and our mastery of AI technologies dedicated to customer relations, our products have become essential references in the industry. As a telecom ...
Loris
loris.ai
Loris unlocks a world of insight for CX leaders, using our AI-powered conversational intelligence platform to extract value from every customer interaction. The combination of real-time analytics and a library of proven AI models detect emerging issues before they impact your brand and expose gaps i...
Sharpen
sharpencx.com
As your partner in performance, productivity, and empowerment, Sharpen delivers better outcomes: better outcomes for customers, agents, and your business. Sharpen's contact center platform is intentionally designed and masterfully engineered for a seamless, intuitive experience across the board for ...
Collab
collab.com
Collab provides Cloud Contact Center Services available anytime and anywhere. They make engagement simple and easy with efficient interactions throughout any touchpoint. They have been providing award-winning platforms to businesses of all sizes worldwide for 20+ years. Collab enables digital tra...
Geomant
geomant.com
With offices worldwide and certification by leading technology providers, including Buzzeasy, Avaya, Microsoft, Genesys, and Cisco, Geomant is a well-established, innovative Software Developer and Systems Integrator specializing in solutions that improve efficiency, optimize the workforce, and stren...
Quvu
quvu.co.uk
Quvu is a cloud-based contact centre management solution, allowing users to analyse live statistics, queues and agent activity using the hardware they already own. Featuring a predictive dialler, call recording and IVR, whilst harnessing the power of VoIP technology, Quvu empowers contact centre ma...
Luware
luware.com
Luware develops customer service solutions that enable organizations to communicate more effectively. Fully leveraging the Microsoft technology stack, Luware Nimbus, Luware's Contact Center as a Service solution, adds the contact center and intelligent task routing functionality you need to effectiv...
Alvaria
alvaria.com
Alvaria, Inc. is the holding company of two best-of-breed technology providers, Alvaria CX, a leader in customer experience outbound technology compliance and self-service, and Aspect, whose workforce engagement management solutions deliver the future of work innovation. While Alvaria remains one co...
Evolve IP
evolveip.net
Evolve IP brings together unified communications, collaboration, voice, virtual desktop, and contact center tools into a single, secure solution. Evolve IP partners with IT professionals to bring together their essential productivity and communication tools into a single, secure cloud-based soluti...
Comcast Business
business.comcast.com
Comcast Business offers a broad suite of technology solutions to keep businesses of all sizes ready for what’s next. With a range of offerings including connectivity, secure networking, advanced cybersecurity, and unified communications solutions, Comcast Business is partnering with business and tec...
Klearcom
klearcom.com
Klearcom is the world’s leading Customer Call Path Testing platform, assisting global organizations with real-time contact center testing. Klearcom provides global Voice and IVR testing capabilities to organizations with a dependency on customer communication. Its AI based platform will automatica...
Maqsam
maqsam.com
Maqsam is the leading Arabic AI-powered Contact Center Solution in the MENA region designed to revolutionize customer experience. Leveraging groundbreaking advancements in AI technology, Maqsam has spearheaded accurate Arabic Call Transcription, advanced analytics, and insights, along with unique AI...
3CLogic
3clogic.com
3CLogic transforms customer and employee experiences with its leading Cloud Contact Center and AI capabilities purpose-built to enhance today's leading CRM and Customer Service Management platforms. Globally available and leveraged by the world's leading brands, its solutions empower enterprise orga...
WIZ.AI
wiz.ai
WIZ.AI provides enterprise-grade conversational AI solutions to enhance customer experience and increase operational efficiency. WIZ.AI’s suite of solutions includes smart automation, AI-human copilot, generative AI-powered applications, and an LLM-powered platform. WIZ.AI’s AI agents called Talkb...
Puzzel
puzzel.com
At Puzzel, they fundamentally believe that fantastic customer experiences shouldn’t have to be complicated. This is why they built Europe’s leading CX platform that helps businesses like yours deliver first-class customer service to every customer. Awarded the Most Innovative Company in 2023, their ...
Diabolocom.ai
diabolocom.ai
Diabolocom.ai is an NLP (Natural Language Processing) SaaS service platform that automates the analysis and processing of customer feedback by exploiting the power of artificial intelligence and proprietary algorithms. Integrated natively or via API via Zapier with all customer relationship managem...
ipSCAPE
ipscape.com
IPscape empowers organisations to build customer moments that enhance trust, loyalty and engagement in the AI-era. They provide AI-powered contact centre and communication technology that creates seamless omnichannel customer experiences across Voice, Email, Web Chat and emerging channels. They e...
Stylo
askstylo.com
Solve Tickets Faster with AI Stylo is an AI assistant for human support teams. Empower your agents with ChatGPT in every Zendesk ticket, across all languages to solve tickets faster and make customers happier. Stylo is a Zendesk AI assistant inside every Zendesk ticket that understands the customer...
Glia
glia.com
Glia is the leader and pioneer of Unified Interaction Management—redefining how companies interact with their customers. Glia's ChannelLess™ platform architecture powers seamless customer interactions across call center, digital, web, and AI automation. Glia is reinventing how businesses support th...
Ozonetel CloudAgent
ozonetel.com
CloudAgent is Ozonetel’s cloud-native Contact Center as a Software (CCaaS) Platform that is trusted by India’s leading brands for running efficient, cost-effective, and scalable contact center operations. It combines the capabilities of multi-channel ACD, intelligent IVR, powerful dialers, quality m...
Aquant
aquant.ai
Aquant’s Service Co-Pilot platform helps enterprise organizations reduce service costs, improve customer experiences, and identify the best solution to any service-related issue. Using a service domain-specific natural language processing model, Aquant’s best practice engine mines service data, incl...
Tattle
get.tattleapp.com
Build a better customer experience with Tattle. Our Customer Experience Improvement (CXI) platform collects feedback at every touch point of the customer journey. Tattle empowers hospitality leaders with the actionable data needed to boost guest satisfaction, optimize operational performance, and in...
PodScribe.IO
podscribe.io
PodScribe.IO is your second brain for audio content, transforming podcasts and more into structured, searchable knowledge. Quickly find and absorb the information you need with time-stamped topics, key takeaways, and our shared knowledge base. Make the most of your audio content without the overwhel...
NovelVox
novelvox.com
NovelVox is a global contact center service provider, committed to transforming agent-customer experiences for improved brand loyalty. Our unique contact center integrations empower agents with One NovelVox Platform to assist customers across voice, email, chat, social & instant messaging channels. ...
USERWISE
userwise.tech
USERWISE is an AI-powered platform that helps businesses collect, analyze, and manage customer feedback, Effortlessly & easily collect, analyze & optimize feedback effortlessly & easily with Userwise for Enhanced Customer Satisfaction
Decode
entropik.io
Decode helps your teams build efficient research processes and build products that resonate with consumers. * Insights AI Technologies - Insights AI (Emotion AI, Behavior AI, and Generative AI) to get unbiased insights and enable continuous consumer feedback. * Customer Research Platform - Decode o...
Anecdote
anecdoteai.com
Anecdote is an AI-powered feedback analytics platform designed specifically for Product, Customer Experience (CX), and Engineering teams. It enables these teams to analyze and extract valuable insights from customer feedback. By leveraging semantic search and AI-generated summaries, Anecdote allows...
Unwrap.ai
unwrap.ai
Unwrap.ai is an AI-powered feedback analytics platform that helps businesses understand their customer needs and build products that customers genuinely care about. By turning customer feedback into actionable insights, Unwrap.ai enables product teams to supercharge their products and enhance custo...
Idiomatic
idiomatic.com
Idiomatic is a cutting-edge customer intelligence platform utilizing artificial intelligence to analyze customer feedback and turn it into a comprehensive voice of the customer image. The platform identifies customer pain points, drivers, and sentiment across various contact sources. It specificall...