Botika is an AI app that provides a chatbot for customer service, utilizing GPT technology for text and voice interactions across various industries.

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  • Launch Botika directly from your Dock or taskbar.
  • Work without distractions in a dedicated window, separate from your browser tabs.
  • Manage multiple Botika accounts and switch between them without logging out.

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For businesses and customer service teams, Botika provides tools to build and manage conversational AI agents for routine inquiries, lead qualification, e-commerce guidance, and internal questions. Create a chatbot persona, add a knowledge base, and configure workflows that combine predefined rules with AI-generated responses, intent recognition, and information extraction. Workflows can also connect to external APIs and be adjusted to suit different tasks. Botika supports deploying chatbots through channels such as website chat, WhatsApp, Telegram, Facebook Messenger, and Instagram. Teams can use its management tools to handle conversations and review chat logs and analytics. It may suit organizations looking to automate common interactions across digital channels while keeping control over the bot’s content and conversation flow.

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