AutomationEdge

AutomationEdge is a comprehensive automation platform designed to streamline business processes and enhance employee productivity. It offers a unified environment for both IT and business process automation, integrating advanced technologies like Generative AI, machine learning, and Robotic Process Automation (RPA). The platform supports rapid API integrations and multi-level parallelism, allowing a single bot to run multiple automations simultaneously, which significantly boosts capacity and throughput.

Key features of AutomationEdge include a drag-and-drop workflow designer, enabling business users to create automations without extensive coding knowledge. It also provides flexible options for pro-developers to write complex scripts. The platform includes over 750 pre-built plugins for quick integration with enterprise applications, reducing development time and enhancing efficiency. AutomationEdge supports flexible deployment options, including on-premises, cloud, and hybrid models, ensuring adaptability to various organizational needs.

In addition to process automation, AutomationEdge offers employee support solutions powered by Generative AI. These solutions provide omnichannel support across multiple platforms, such as Microsoft Teams, web chat, and SMS, ensuring seamless interaction and self-service capabilities. The platform automates routine tasks like password resets and software installations, freeing IT staff to focus on strategic initiatives. It also includes analytics and reporting tools to measure performance and identify areas for improvement. Overall, AutomationEdge aims to improve employee experience, reduce operational costs, and enhance organizational efficiency through automation and AI-driven solutions.