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- Launch Acquire directly from your Dock or taskbar.
- Work without distractions in a dedicated window, separate from your browser tabs.
- Manage multiple Acquire accounts and switch between them without logging out.
Customer service and sales teams use Acquire to handle website inquiries and guide visitors through questions or problems that are difficult to resolve by text alone. Its chat widget brings automated chatbots and live agents together: bots can answer common questions, collect visitor details, qualify leads, and route conversations to the right team. ([test.acquire.io](https://test.acquire.io/chatbot/?utm_source=openai)) When a conversation needs personal help, agents can switch to voice or video calls, or start a permission-based cobrowsing session to view and guide a visitor through a web page without requiring a separate screen-sharing app. Acquire also brings conversation history and team tools such as transfers and private notes into a shared workspace. It may suit organizations that provide online sales assistance or customer support for tasks like troubleshooting, completing forms, or navigating checkout. ([docs.acquire.io](https://docs.acquire.io/api/chatbot/kb-view/article?back=Support+with+Chat&id=2094&slug=videovoice-calls-in-live-chat&utm_source=openai))
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