SolarWinds
SolarWinds 幫助台基礎包結合 Web 幫助台和遠端支援，可自動化幫助台和 IT 支援任務，包括故障管理、資產管理和遠端控制功能。
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The Help Desk Essentials Pack is the combination of Solarwinds® Web Help Desk and Dameware Remote Support. They integrate to save you time by automating and simplifying help desk and IT remote support tasks.
Key features:
- Centralized ticketing and incident management
- IT asset management (ITAM) with automated discovery and centralized inventory
- Built-in knowledge base for self-service
- IT change management and customizable approval workflows
- Reporting, SLA alerts, and customer surveys
- Remote control Windows®, Mac OS® X and Linux® systems
- Built-in tools for system monitoring, event log viewing, and network diagnostics without initiating a full remote session
- Remote access to support end-users outside the firewall
目錄: Business幫助台軟體安全資訊與事件管理 (SIEM) 軟體數位風險保護 (DRP) 平台日誌分析軟體AIOps 工具和平台ETL工具網路管理工具遠程桌面軟件遠程支持軟件服務器監視軟件Wan Edge基礎設施軟件
免責聲明：WebCatalog 與 SolarWinds 並無任何隸屬、關聯、授權或認可關係，亦不以任何方式與其存在官方連結。所有產品名稱、標誌及品牌均為其各自所有者的財產。
