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ipSCAPE

ipSCAPE

ipSCAPE应用于提供AI驱动的联系中心技术,支持通过语音、电子邮件和网站聊天等多渠道提升客户体验和互动。

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IPscape empowers organisations to build customer moments that enhance trust, loyalty and engagement​ in the AI-era. They provide AI-powered contact centre and communication technology that creates seamless omnichannel customer experiences across Voice, Email, Web Chat and emerging channels. 

They empower organisations to orchestrate customer journeys that delight their customers to better serve, understand, and respond to their needs. 

Easily extend the SCAPE platform to meet your unique business requirements by leveraging API’s and integrations to achieve interoperability with a range of internal systems including your CRM, Business Intelligence, and Workforce Management tools.

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