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VOCALLS

VOCALLS

Automatkan interaksi pelanggan dalam talian dan luar talian melalui suara, chat dan emel; urus panggilan masuk/keluar, terjemahan langsung, serta integrasi dengan IVR, CRM dan sistem telefon.

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Automate any customer interaction.

VOCALLS is an enterprise conversational AI platform that automates both online and offline customer interactions for elevated CX that saves money and increases revenue.

Our AI solutions are designed to efficiently manage both inbound and outbound repetitive customer interactions so agents can focus on more complex tasks. AI can work around the clock to quickly process customer queries through voice, chat, and email.

  • Voicebot: Increase outbound and inbound calling.
  • Chatbot: Engage more customers.
  • Emailbot: Reallocate time spent reading and assigning emails.
  • LiveTranslate: Translate live so agents can help every customer.

Our experts work closely with clients to design a solution that fits their needs and current tech stack, including IVR, CRMs, telephony, and CCaaS. We offer continuous support to ensure optimal performance.

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