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Vonage, a global cloud communications leader, helps businesses accelerate their digital transformation. Through Jumper.ai, the Vonage conversational commerce application, businesses can now create AI-powered omnichannel experiences that boost sales and increase customer satisfaction.
Jumper makes every conversation count with a beautiful blend of automated chatbots and live agents, across every stage of your customers' journey.
This end-to-end conversational commerce and shopper engagement solution, is used by enterprises like Disney, Unilever, Jollibee, Samsung, BMW, Reckitt Benckiser, and Loreal. Jumper creates omnichannel, messaging-first customer engagement and shopping journeys across social, messaging, and web (WhatsApp, Messenger, iMessage, Twitter, SMS, LINE, Google Ads, Brand website, and more).
Vonage’s suite of enterprise solutions personalize the customer experience, increase ad conversions, offer guided shopping, process orders, collect payments, send notifications, gather insights for consumer re-engagement, and make it all happen through chat and contextual involvement of human agents and AI.
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