Mapal Reputation

A good online reputation means that the reviews left by customers are largely positive and they help attract more customers to your restaurants. This results in more customers, more sales and improves your business performance. Guests who have had a negative customer experience and express their dissatisfaction on social networks will detract from your brand reputation, having the reverse effect on your business. All-in-one online reputation management solution for hospitality AI in Mapal helps you cut through the noise and effort in reputation management to quickly highlight where you need to intervene.