How you manage several Zoho Mail accounts depends on what the accounts are for. If every address belongs to one organization, aliases or a group address may replace the second account. If you really have separate accounts, Zoho's Android app and its Trident desktop app for Windows can add more than one. In a web browser, Zoho's help center doesn't document a way to keep two Zoho accounts signed in side by side, so you'll need a separate browser profile, or WebCatalog Desktop if you want each account in its own window next to the apps you use with it.
Check whether you need a second account
Many people with "multiple Zoho Mail accounts" really have one job and several addresses: their own, plus sales@ or support@ for the same company. Zoho Mail lets a single mailbox carry several email aliases and group addresses, and you choose which address to send from when you compose. An admin sets these up for the organization's users in the Zoho Mail Admin Console. One sign-in, one inbox, no switching.
The same page explains that you can add external accounts to Zoho Mail as POP accounts and send from them inside your Zoho mailbox, which helps if the second address is with another provider.
A separate Zoho account is the right answer when the addresses belong to different organizations, different people, or different security requirements, for example your own company's mailbox and a client's mailbox they created for you.
Add accounts in Zoho's own apps
Zoho supports several accounts in some of its apps:
- Android: In the Zoho Mail app, tap the menu icon in the top-left corner, tap the Settings icon, then + Add Account and sign in. Zoho's Android guide has the details.
- Windows: In Trident, Zoho's desktop app for Mail and Calendar, open the main menu, choose Settings → Accounts → Add Account, and sign in. The first account becomes the primary one and the others are added as secondary accounts. Trident is only available to paid Zoho Mail, Zoho Workplace, and Zoho One users.
- Any email client: Apple Mail, Outlook, and Thunderbird can hold several Zoho accounts over IMAP. Turn on IMAP access for each account in Zoho Mail under Settings → Mail Accounts. It isn't available to newly created accounts on Zoho's free plan, and with two-factor authentication you may need an application-specific password.
An email client works well for reading and sending mail, but you leave behind the rest of Zoho Mail's web interface, such as its integration with other Zoho apps.
Use a separate browser profile on the web
If you only check a second account now and then, create a second profile in Chrome, Edge, or Firefox, open Zoho Mail there, and sign in with the other account. Each profile has its own cookies, so both accounts stay signed in. It's a fine option for occasional use; with several accounts, it means juggling browser windows that look identical.
Keep each Zoho account in its own window with WebCatalog Desktop
WebCatalog Desktop (macOS, Windows, and Linux) turns Zoho Mail's web version into a desktop app with its own window and Dock or taskbar icon. Profiles keep cookies, sessions, and browsing data separate, so each Zoho account stays signed in at the same time.
- Open WebCatalog Desktop and go to Profiles.
- Select Add profile and name it after the account, such as "Northwind" or "Client: Acme".
- Open Zoho Mail with that profile and sign in to that Zoho account.
- Repeat for each Zoho account you use.
A profile isn't limited to one app. If your Northwind work also happens in Zoho CRM and Zoho Cliq, open them with the same Northwind profile and they share that account's sign-in. The Create and manage profiles guide covers renaming and deleting profiles.
To keep each client's tools together, put them in spaces: a Northwind space with its Zoho Mail, CRM, and Cliq, and an Acme space with that client's apps. Spaces organize; profiles are what keep the logins apart.
WebCatalog Desktop doesn't combine accounts into one inbox. Each account stays in its own window, which is the point when you want to know exactly which organization you're writing from.
FAQ
What happens to my mail if I delete a profile?
Nothing on Zoho's side. Deleting a profile removes that profile's local data and sessions from your computer; the Zoho account and its mail stay as they are, and you can sign in again later.
Conclusion
Use aliases for extra addresses in one organization, Zoho's own apps where they fit, and separate profiles when several Zoho accounts need to stay signed in at once. Download WebCatalog Desktop to give each account its own window.
