Syncly
syncly.app
Syncly is a customer feedback analysis platform for the Customer Experience / Support and the Product team. Backed by Y Combinator, SoftBank, 500 Global, and Rebel. Syncly empowers businesses to automatically categorize and analyze customer feedback using AI, providing a scalable solution for feedback management and enabling prioritization based on revenue impact.
Lyssna
lyssna.com
Lyssna (formally UsabilityHub) is a remote user research platform that allows companies to recruit, research, interview and understand their audiences so they can create better experiences. The best teams use Lyssna so they can deeply understand their audience and move in the right direction — faster.
Favro
favro.com
Favro is the world's most agile, cloud-based planning and collaboration platform, where teams can organize themselves around what to do and how to do it, while managers can focus on driving high-level goals and why those goals matter. Teams can use new, smart, and time-saving solutions for team & planning boards, sheets & databases, roadmaps & scheduling, and docs & wikis. Leaders and managers drive the big picture by aggregating the work of teams and teams-of-teams into alignment dashboards.
Quantive
quantive.com
Quantive empowers modern organizations to turn their ambitions into reality through strategic agility. Quantive Results is a strategy execution platform and one of Quantive's end-to-end strategy management solutions. Built to flex and scale, Quantive Results embeds strategic context, priorities, and progress into the fabric of the day-to-day, providing greater focus, alignment, and transparency. Deliver on your ambitious strategic goals with: • 100% transparency and alignment on strategic initiatives • Proactive identification of risks • Improved operational efficiencies • Increased employee engagement, satisfaction, & retention • Real-time progress on strategic goals • Reduced time to make decisions • Shortened feedback loop
Frill
frill.co
A better way to collect customer feedback. Capture, organize, and announce product feedback in one place. Frill is a versatile tool designed to enhance customer feedback management, product roadmapping, and announcements. It provides a streamlined platform for businesses to capture, organize, and communicate product feedback effectively. Here are some key features of Frill: * Feedback Collection: Frill allows users to gather ideas and feedback from customers, helping to prioritize what features or improvements are most desired. * Product Roadmap: Users can create a visual roadmap that showcases upcoming features and updates, keeping customers informed about what to expect next. * Announcements: Frill includes a changelog feature that enables businesses to communicate new releases and updates to their users, ensuring transparency and engagement. * Integration Capabilities: The platform integrates seamlessly with various tools such as Slack, Jira, Trello, and more, allowing for efficient workflow management and communication across teams. * Customizability: Frill offers extensive customization options, including the ability to translate content into different languages and adjust branding elements to match your company's identity. * User-Friendly Interface: The platform is noted for its minimalist design and ease of use, making it accessible for teams of all sizes.
Clinked
clinked.com
Clinked is a cloud-based client portal and collaboration tool. It enables teams, project groups and business clients to all collaborate efficiently on documents and files from within a secure cloud environment. We offer 3 main portal options: 1. Easy (off the shelf easily customizable portal). 2. Bespoke (custom portal built on the Clinked infrastructure to your specific requirements). 3. Virtual Data Room. All portals offer a wide array of features, some of which are listed below. Enhance Your Business Image * Clinked client portal can be customized and white-labelled. * Use your own URL, e.g. https://clients.yourcompany.com. * Branded native mobile apps are available for Android and iOS. Collaborate and Communicate * Update clients with real-time activity streams and project progress management. * Assign tasks to individual team members or share the workload with more than one user. * Have efficient discussions, communicate using @mentions, instant 1-2-1 and group chat, and microblogging. * Full-text search. A Secure Client Portal * 256 bit SSL in transit and AES encryption at rest. * Two-factor authentication for secure access to your solution. * Account administrators can view all user activity in the audit trail. No.1 FTP Alternative * Drag and drop files and folders to share large files. * Locate and bring up files and folders with the universal search bar. * View live previews of your documents without having to download them. Integrations * Native integration with Google Workspace. * Native integration with AdobeSign, DocuSign and JotForm. * Automate tasks & actions with over 3,000 apps via Zapier. * Public API. Completely custom portal built to your specifications * Built on robust Clinked ISO certified infrastructure. * Select from a vast array of existing features. * Add new unique features that your business needs. * Custom UI to fit your use case and workflow. * Straightforward design process. * Quick delivery.
Crewhu
crewhu.com
Crewhu is the only platform built for MSPs combining CSAT, NPS, Employee Recognition, and Gamification. Track the metrics that matter most to increase employee engagement, customer satisfaction, and close more deals! Crewhu is a customer feedback, gamification, and recognition platform built for MSPs. Crewhu offers integrations with most MSP software platforms to track important KPIs, including PSA, CRM, Documentation tools, and VoIP provider metrics. Crewhu's mission is to celebrate the daily wins and create stronger culture.
featureOS
featureos.app
featureOS transforms the way you aggregate, analyze, and act on user feedback, turning scattered data into actionable insights, powered by our AI assistant - KAL. 🦸🏻♂️ featureOS can gather insights through feedback boards and from many other sources like Intercom chats, Zendesk tickets, etc., and helps you craft detailed product roadmaps, and communicate updates with release notes. With our advanced search and filters organizing feedback is effortless. With seamless integrations with tools like Jira, featureOS makes it easier to track progress and stay on top of your projects. Why Choose featureOS? - Simplify team communication and decision-making. - Affordable, user-friendly, and tailored to your business needs. - Boost customer engagement and product awareness. - Prioritize feedback to build robust product roadmaps. - AI-powered sentiment analysis to understand feedback at a deeper level. - Intelligent feedback summarization for quick insights. - Seamless integration with Jira, ClickUp, Salesforce, Intercom & Zendesk for enhanced productivity.
Marquiz.io
marquiz.io
Marquiz is an online platform designed to help businesses of all sizes create engaging marketing quizzes and surveys, collect feedback and drive sales. Marquiz provides a user-friendly, drag-and-drop quiz builder, a wide range of unique quiz templates, and free statistics for each quiz. These features make it easy to create, edit, and analyze your customized quizzes. Marquiz bases its pricing plans on the number of monthly leads generated, meaning that they’re tailored to meet your unique business needs, whether you run a small team or a large organization.
Helpfull
helpfull.com
Real-time market research and user testing starting at only $1. Helpfull is a real-time feedback platform that allows you to get instant feedback from 1000's of people in minutes. By creating a survey on Helpfull, you can compare two logos, brand names, Amazon store images, book covers, videos, product designs, graphic designs, ad copy & more! Helpfull has a pool of thousands of US-based people who are ready to give you feedback within minutes. You can pick specific demographics ensuring you get feedback from your organization's target audience. When you create your survey on Helpfull, you will receive fast and informative feedback from real people. Create an account for free and run your first survey right now.
Convas
convas.io
Better Products. Happier Customers. Perfect for your SaaS or startup. Convas helps SaaS & startups gather and prioritize customer feedback to build better products. Get visibility into what will move the needle for your customers and keep them in the loop.
Requesty
requesty.ai
Requesty believes that the key to exceptional customer experiences lies in the depth of understanding interactions. While live agents and AI bots handle the frontline of customer engagement, the true potential is often hidden in the nuances of these conversations. Its analytics platform dives deep into every customer interaction, unlocking invaluable insights. By identifying trends, gauging sentiment, and pinpointing conversion and upselling opportunities, it empowers businesses to transform missed opportunities into growth, enhanced retention, and improved CSAT and NPS scores. Join it in revolutionizing customer interaction analysis and driving growth.
Feature Upvote
featureupvote.com
Feature Upvote is a zero-integration platform for game developers and publishers to painlessly and easily gather player feedback. It then uses data and insight to inform future development.
RateMyService
ratemyservice.io
Get More 5-Star Reviews with RateMyService! RateMyService is a customer satisfaction (CSAT) solution that seamlessly integrates surveys into your team's email signatures. Positive feedback directs clients to your review site (Google, Facebook, Trustpilot, Yelp, or TripAdvisor), boosting your online reputation. Negative feedback is handled internally, connecting clients with a manager to resolve issues promptly. With RateMyService you don't only boost 5-star reviews, you also evaluate team performance, identify underperformers, and highlight areas for staff improvement and training.
Outgrow
outgrow.co
Outgrow allows you to better acquire, qualify and engage leads by making it easy to build personalized quizzes, calculators, assessments, contests, forms/surveys, recommendations, polls & chatbots. No developers or designers required! Outgrow has a host of design templates which are fully optimized for mobile, desktop, and tablet, and are easily embeddable into your advertising, websites, mobile apps, social media, SMS and email communication. In addition, there are over 1000 pre-made content pieces and funnels that are optimized to improve conversion so you can change the questions, make a few tweaks so it's consistent with your brand and have your own interactive content ready in minutes.
Sprig
sprig.com
Sprig is a user insights platform that empowers product teams to build exceptional products with rich and rapid user insights. Next-generation product teams like Dropbox, Notion, and Loom improve their product experience with Sprig’s suite of insights tools: 1. Surveys: Listen and learn from targeted users right within your product. 2. Replays: Capture clips of your user sessions alongside their in-product feedback. 3. AI Analysis: Turn user feedback into product opportunities with GPT-powered AI. Sprig is based in San Francisco, CA and backed by Andreessen Horowitz, Accel, First Round Capital, and Figma Ventures.
Macorva
macorva.com
Macorva's AI-powered platform is revolutionizing the way businesses handle performance management, feedback, and customer satisfaction. Its solutions bring together frictionless feedback, advanced analytics, and artificial intelligence to transform insights into targeted resources and response plans that help the organization make the most of its experience data. Instead of getting bogged down in data, it uses Radiant AI to free up time and focus more on actions that create impactful change. From connecting every employee and manager with proven next steps to closing the feedback loop and improving outcomes, Radiant AI is the personal coach in driving better employee and customer experiences. Macorva EX is an advanced, AI-powered employee experience platform, with surveys, pulse checks, engagement scoring, benchmarking, driver analysis, eNPS, 360° feedback, and more. It effortlessly builds dynamic, mobile-friendly, engaging feedback experiences and unlocks key insights with automated, intuitive reports. It spends less time on analysis and more time taking action with Radiant AI by connecting every employee and manager with proven next steps to close the feedback loop and improve outcomes. With features like SMS survey notifications and the ability to identify standout employees, Macorva EX empowers it to better manage the team, recognize silent superstars, and mitigate flight risks. Macorva CX provides engaging omnichannel customer experience (CSAT/CES), brand experience (Net Promoter Score), product experience, and digital experience surveys to capture actionable insights throughout the customer journey. It makes detailed custom dashboards in a few seconds and generates AI reports to spot trends and identify outliers. Its advanced AI even creates personalized communication scripts to respond to every individual survey. It gets higher response rates with mobile-first surveys and boosts the online reputation effortlessly with AI-generated social reviews. Macorva CX provides a deeper understanding of the customer's journey, helping to improve their experience and the business. Macorva MX is designed to streamline the management process and boost team performance with AI-generated resources and centralized storage for all employee performance data. Its platform listens and learns from the data, incorporates company objectives and cultural values to automatically generate performance reviews, development plans, OKRs, SMART goals, and more. These AI-generated features save the manager over 100 hours per year, enabling informed decisions and driving performance to achieve the company's goals. Macorva seamlessly integrates with over 80+ HRIS and CX platforms, streamlining workflows and simplifying data management by automatically syncing employee and customer information. Its entire interface supports multiple languages and full localization.
airfocus
airfocus.com
airfocus offers a modern and modular project management platform. It provides a complete solution for teams to manage and communicate their strategy, prioritize their work, and solve the right problems. Designed with flexibility in mind, airfocus allows you to quickly customize the platform to fit your needs without disrupting the way your team works.
WorkStep
workstep.com
WorkStep is the leading employee engagement software solution designed to help HR and Operations reduce employee turnover, increase productivity, and boost engagement for their hourly workforce. WorkStep provides AI-powered employee engagement software designed specifically for frontline teams. By empowering HR and Operations leaders with real-time insights, WorkStep helps identify and address risks before they become costly issues, and keeps operations running smoothly. WorkStep's employee experience solution provides comprehensive employee listening, engagement, voice of the employee, and communication functionality including: *Employee Feedback: WorkStep collects real-time insights from employees through milestone pulse, always-on, annual surveys, and bi-directional feedback channels. *Employee Reporting: Reporting provides HR and Ops leaders with data on employee behavior which can be segmented by various filters including role type, location, demographics and tenure, to identify trends and patterns that may impact retention *Predictive Analytics: WorkStep utilizes machine learning to determine the top areas of improvement, at facility or role level, and suggest high-impact actions to reduce employee turnover *Impact Analysis: Employers can measure the success of any initiative implemented by tracking the change in employee sentiment and retention across the impacted population *Communication: Leaders can reply to urgent comments and alerts while maintaining employee anonymity or broadly communicate to segments of the workforce to bring attention to new programs, share critical updates, celebrate teams, or solicit feedback. Combining real-time data with AI-powered analytics and built-in communication tools, WorkStep helps eHR & Operations leaders identify and directly address opportunities in their frontline operations. This results in improved retention rates, increased productivity, and reduced costs.
Upvoty
upvoty.com
Start working on the right user feedback. With Upvoty you are able to gather feedback and make the right product decisions. With Upvoty you can make feedback boards for your users. Your users are able to submit new feature requests and are able to upvote on requests from other users. This way, you as the product owner, are always on top of which feature to build next.
Pay Compliment
paycompliment.com
Pay Compliment is a platform for customers, peers and managers to give direct feedback to the people and organisations they interact with so that customer service levels and employee performance are maintained at the highest possible levels in real time, all of the time. Pay Compliment helps people and organisations reach peak performance and customer service, by providing customers, peers & managers with a platform to give and receive direct feedback.
CustomerGauge
customergauge.com
The Account Experience software automatically captures and distributes feedback from your accounts including non-survey data to front-line managers in real time to help them reduce churn, drive up-sells and close new business with promoter-based referrals. CustomerGauge is a B2B customer experience management platform that enables clients to: - Collect customer feedback from multiple stakeholders in an account - Create custom dashboards for displaying real-time results - Set goals and targets for closing the loop with customers - Segment customer insights by region, product, facility, and more. - and align employees CX-related business initiatives CustomerGauge is also the first and only customer experience management solution that automatically combines customer insights with revenue data. This allows CX managers to: - Identify and prioritize the most impactful customer experience improvements - Forecast the impact of future CX improvements across the customer journey - and report on the ROI of valuable customer experience initiatives
Avion
avion.io
Avion helps product teams plan in the most user-centric way possible. Our platform places an unapologetic focus on user story mapping as a way to craft a backlog that aims to deliver user outcomes and value. Avion is used by remarkable product teams globally, including Mercedes-Benz, Vodafone, Heinz, Siemens and many more.
FeedNotch
feednotch.com
FeedNotch is simple yet powerful tool that helps software owners and their teams to collect, organize, analyze and collaborate to build customer feedback driven products. Through a powerful widget you can collect users' insights, be bugs/issues, ideas or other feedback as they use you software. This helps use to immediately file these concerns without have to navigate to different domains and tools or even write long emails to your team. FeedNotch boundaries are endless and we still growing our team and building a better platform for our users to build meaningful software.
Wizu
wizu.com
Wizu is an AI conversational survey platform to help marketers effortlessly gather customer and employee experience.
Elements.cloud
elements.cloud
Elements.cloud is the Change Intelligence platform that helps you accelerate your time to value for business transformation. It allows you to make intelligent change decisions based on a shared understanding of systems configuration, with powerful impact and dependency analysis, linked to business analysis documentation. Powered by AI, it can generate process maps, create complete user stories, recommend solutions, and chat to your data. It brings teams together and breaks down silos of knowledge. Changes are implemented faster with confidence. Rework is reduced. User adoption soars.
Rapidr
rapidr.io
Tired of losing track of valuable customer insights? Gather prioritized feedback from your customers and teammates – all in one place. Understand what really matters to your business and customers. Rapidr is a customer feedback management software that helps you capture & manage feedback in an organized way. A better way to manage feedback. Say goodbye to one-off spreadsheets, messy Trello boards, chaotic Slack channels, or god-forbid emails. Rapidr makes building remarkable products a breeze and helps you understand what your customers want and, in turn, helps you make savvy product decisions. Stay on top of feedback in one single place.
Shorter Loop
shorterloop.com
Shorter Loop (new name of Prodeasy) is an all-in-one AI-powered SaaS customer-centric product management and discovery platform for visionary product teams of all sizes & business owners worldwide. Gain insights on customers, problems, strategies, and launch success. Try for free at https://app.prodeasy.com/register Why Shorter Loop? • Gives solutions to these key business and product-related questions: - Who is our Customer? What problems are we solving? Will our solution have a market? Is your strategy financially sound? How will we stay disciplined and focused? Are we executing our strategy? • Ease of Use: User-friendly interface for quick onboarding. • Only platform that seamlessly connects all the agile product development stages of the continuous discovery process • Only platform that will support product management from Ideation to Value Realization. Consists of all the modules - Listen, Collaborate, Ideate, Strategize, Define, Design, Prototype/MVP, Build, Launch, Measure and Learn while keeping customers at the center. • Only platform that supports experiments and idea validation within the tool for all product development stages • Only platform that will provide intelligent coaching through the platform
Retently
retently.com
Retently is a leader in the customer experience management industry. It helps both Customer Experience and Product teams to better understand their customers and take feedback-based actions. * Customer Feedback: Automatically collect feedback from every customer at any point in the customer journey with its easy-to-personalize and quick surveys, which display as personalized conversations that generate higher-than-average response rates. * Customer Retention: Increase customer retention by automating follow-up messages with at-risk accounts or setting up internal notifications to ensure that the appropriate team is notified and can take the necessary action to prevent churn or an unflattering online review. Additionally, use its auto-replies to transform a great NPS score into a sparkling online review that will boost visibility and online performance. * Analyze & Predict: Analyze sentiment, easily spot trends, and understand the key drivers impacting CX. Gain a better understanding of how clients feel about the product and predict future behavior.
Yabble
yabble.com
Yabble creates instant insights so you can take instant action. From the world’s first ChatGPT plugin to a suite of tools that count, summarize and chat with your data instantly – Yabble is a first-of-its-kind, cutting-edge technology company revolutionizing insights and text analytics with proprietary AI products that save time, improve productivity, and drive business growth. A first-of-its-kind platform built on game-changing and automated AI products, we help brands explore their unstructured text data from every angle, enriching their customer understanding and generating transformative insights that drive growth and innovation. The Yabble product offering enables you to dive into your data in record time using our suite of AI powered tools and our industry leading ChatGPT plugin. Using a unique combination of proprietary algorithms and OpenAI’s revolutionary GPT-3 neural network, Yabble’s AI generates rich, detailed insights from your unstructured data with unprecedented ease, speed, and accuracy. Case in point: it’s 1,000 times faster than an expert human coder and has saved customers more than 60,000 hours of manual work to date. Whatever your data source — product reviews, social media comments, employee feedback, survey responses, interview transcripts — Yabble can help. Save hundreds of hours of manual work, improve productivity, and allow the focus to shift to what really matters: applying critical human insight to your business strategies. Yabble is suitable for businesses of all sizes and sectors and is currently used by leading brands, including retailers, supermarket chains, media titans, energy companies, and FMCG producers. Join the insights revolution. Yabble it. What are you waiting for?
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