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WhatsTeam is a WhatsApp Business platform designed for team-based customer communication, sales, and support. It centers on a shared team inbox that lets multiple agents manage conversations from one WhatsApp number, with assignment tools, internal notes, role-based permissions, and collision prevention to help teams coordinate work more efficiently.
The app also includes automation and AI features such as chatbots, auto-replies, and workflow automation for handling common questions, qualifying leads, and routing conversations. Businesses can use messaging campaigns, contact segmentation, scheduled messages, and analytics to manage outreach and track performance. WhatsTeam also supports integrations with business tools such as CRMs, e-commerce platforms, automation services, and spreadsheets, making it suitable for organizations that want to connect WhatsApp messaging with existing workflows.
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