Unthread is a Slack app that organizes customer support requests into prioritized tickets, assigning tasks and establishing service level agreements (SLAs).

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Get a dedicated desktop app for Unthread on Mac, Windows, and Linux with WebCatalog Desktop.

  • Launch Unthread directly from your Dock or taskbar.
  • Work without distractions in a dedicated window, separate from your browser tabs.
  • Stay signed in to multiple Unthread accounts and switch between them without logging out.

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AI-Powered Customer Support in Slack. Unthread is a Slack inbox that turns support requests into prioritized tickets with assignments and SLAs.

Categories: BusinessHelp Desk

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