Toma

Toma is for automotive dealerships and service departments that need help handling customer calls and keeping service requests moving. Its AI voice agents answer inbound calls, handle common questions, and can book service appointments through supported scheduling integrations. When a call needs staff attention, Toma can transfer it to a person; if no one answers, it can take a message for follow-up. Dealership teams can review call recordings, transcripts, and summaries, and manage customer conversations and follow-ups in a shared workspace. Toma also supports SMS communication and integrates with dealership systems such as CDK, Dealer-FX, myKaarma, PBS, Tekion, and Xtime. It is designed for automotive businesses looking to automate routine phone interactions while giving staff visibility into calls that need human follow-up.

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